Cloud Monitoring Insights & Best Practices
Engineering best practices, product deep-dives, and operational intelligence insights from the PulsAPI team.
Introducing the PulsAPI Integrations Hub: Slack, Discord, MS Teams & PagerDuty
One place to connect all your alerting tools. PulsAPI's new Integrations Hub lets you route incident alerts to Slack, Discord, Microsoft Teams, and PagerDuty — from a single settings page.
How to Route PulsAPI Alerts to PagerDuty for On-Call Escalation
A step-by-step guide to connecting PulsAPI with PagerDuty so critical third-party outages automatically page your on-call engineer.
SSO and Audit Logs: Enterprise-Grade Security for Status Monitoring
How PulsAPI's SSO and audit log features help security-conscious enterprises maintain access control and compliance visibility across their monitoring setup.
Why Unified Status Monitoring Matters for Engineering Teams
Your team depends on dozens of cloud services. When one goes down, how fast do you know? Here's why a single pane of glass changes everything.
Understanding SLA Metrics: MTTR, Uptime, and Incident Response
What do 99.9% and 99.99% uptime actually mean? A practical guide to SLA metrics every engineering team should track.
How PulsAPI Tracks 247+ Cloud Services in Real-Time
A look under the hood at how PulsAPI's crawler aggregates status data from hundreds of cloud providers every 60 seconds.
Introducing Community Outage Reports: Real User Signals Before the Vendor Knows
PulsAPI's new community reports feature lets engineers submit outage signals in real time — so your team sees emerging incidents minutes before official status pages update.
How Community Reports Catch Outages 15 Minutes Before Official Status Pages Update
We analyzed 90 days of outage data across 247 cloud services. Community user reports consistently outpace vendor status page updates — often by 10 to 20 minutes.
PulsAPI vs. StatusPage.io: Which Does Your Engineering Team Actually Need?
StatusPage.io helps you communicate outages to your customers. PulsAPI monitors your upstream vendors. These tools solve opposite problems — here's how to choose.
How to Set Up Real-Time Status Monitoring for Your Entire AWS Infrastructure
A step-by-step guide to monitoring every AWS service your stack depends on — with component-level alerts for specific regions and services, not just generic AWS health.
Cloud Outage Report: Which Services Had the Most Downtime in Q1 2026
PulsAPI analyzed 1,240 incidents across 247 cloud services in Q1 2026. Here's which services had the most outages, the longest MTTR, and the worst SLA compliance.
How to Build an Incident Response Runbook for Third-Party Cloud Outages
Most incident runbooks only cover outages you cause. Here's a template for handling third-party vendor outages — from detection to customer communication to postmortem.
Stripe Is Down: What to Do When Your Payment Processor Has an Outage
A practical guide for engineering and product teams — how to detect Stripe outages early, minimize customer impact, and communicate transparently while you wait for recovery.
On-Call Best Practices: Setting Up Third-Party Outage Alerts That Actually Work
Most on-call setups only alert on your own infrastructure. Here's how to extend your alerting to cover the third-party services your stack depends on — without drowning in noise.
The Missing Layer in Your Observability Stack: Third-Party Cloud Dependencies
You have logs, metrics, and traces covered. But most observability stacks have a blind spot: the cloud services your application depends on but doesn't control.
How to Calculate the Real Business Cost of Third-Party Cloud Downtime
Lost revenue, support overhead, engineering time, and customer trust. Here's a practical framework for calculating what vendor outages actually cost your business — and why that number matters.
GitHub Is Down: How Engineering Teams Stay Productive During Outages
GitHub outages happen a few times per year and typically last 30 minutes to 4 hours. Here's how to detect them early, keep your team productive, and minimize deployment delays.
Alert Fatigue Is Killing Your On-Call Culture — Here's How to Fix It
Too many alerts, too little signal. Here's a practical framework for reducing alert noise from third-party monitoring without missing the incidents that actually matter.
About PulsAPI: Our Mission and Story
PulsAPI was born from a simple frustration — too many status pages, not enough signal. Here's our story.