Guides articles
Uptime checks, incident response, SLA tracking, and the parts of vendor monitoring that actually matter when something breaks.
20 articles in Guides · page 2 of 3
How to Set Up Real-Time Status Monitoring for Your Entire GCP Infrastructure
A step-by-step guide to monitoring every Google Cloud Platform service your stack depends on, with component-level alerts for specific regions and products, not just generic GCP health.
PulsAPI vs. Datadog: Why Engineering Teams Use Both
Datadog monitors your infrastructure. PulsAPI monitors what your infrastructure depends on. These tools complement each other, here's how to think about both and why using one doesn't replace the other.
How to Monitor Your Payment Stack: Stripe, Braintree, PayPal, and Adyen
Payment processor outages directly cost you revenue. Here's how to set up real-time monitoring for your entire payment stack, with component-level alerts, fallback strategies, and SLA tracking for each provider.
15 Best Status Page Examples in 2026 (And What Makes Them Actually Work)
A close look at the 15 best status pages of 2026, from GitHub and Stripe to smaller teams doing it right. What each page does well, where they fall short, and how to apply the lessons to your own status page.
MTTR, MTBF, MTTA, and MTTD Explained: The Complete Reliability Metrics Guide
A plain-English guide to the four reliability metrics every engineering team needs: mean time to repair, mean time between failures, mean time to acknowledge, and mean time to detect, with formulas, examples, and benchmarks.
How to Calculate Uptime Percentage: Formulas, Examples, and Common Pitfalls
A step-by-step guide to calculating uptime percentage correctly, with worked examples, the difference between raw and SLA-adjusted uptime, and the pitfalls that quietly inflate the numbers vendors publish.
Monitoring OpenAI API Outages: How to Build Resilient AI-Powered Features
OpenAI API has averaged 99.6% uptime, meaningfully lower than the SaaS average. Here's how to monitor OpenAI reliably, build fallbacks to Anthropic and Azure OpenAI, and design AI features that degrade gracefully.
Monitoring Microsoft 365 Status: Teams, Outlook, SharePoint, and Azure AD
A practical guide to monitoring Microsoft 365 reliability, including Teams, Outlook, SharePoint, OneDrive, and Azure Active Directory. Component-level alerts, outage patterns, and an IT-ops-friendly setup.
The Blameless Postmortem Template: A Complete Guide with Real Examples
A ready-to-use blameless postmortem template with section-by-section guidance, real published postmortem examples, and the practices that separate useful postmortems from paperwork.