Direct Notifications

Custom Email Integration

PulsAPI's email integration delivers professional, branded alert notifications directly to your inbox or distribution lists. Configure custom recipient lists, format vendor alerts with full incident context, and receive timely notifications for service degradations, SLA breaches, and recovery events — no third-party chat tool required.

Type:Outbound — sends notifications

Key Features

Custom recipient lists and distribution groups
HTML-formatted incident notifications
Real-time and daily digest delivery modes
SLA breach and recovery email alerts

How PulsAPI works with Custom Email

Set up in minutes, monitor forever.

01
01

Connect

Link your account with a webhook URL, API key, or token in under 2 minutes.

02
02

Configure

Choose which vendors, severities, and event types trigger this integration.

03
03

Monitor

PulsAPI automatically sends alerts in real time whenever a vendor changes status.

Common use cases

1

Stakeholder status reports for non-technical teams

2

Executive briefings during major vendor outages

3

On-call alert fallback when messaging tools are unavailable

4

Compliance audit trails for SLA breach notifications

How to set up Custom Email

1

In PulsAPI, go to Settings › Integrations › Custom Email

2

Add recipient email addresses or distribution list addresses

3

Configure alert triggers (incident, degradation, recovery)

4

Set digest frequency for non-urgent notifications

5

Send a test email to confirm delivery

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Custom Email Integration – PulsAPI | Vendor Status Monitoring