Custom Email Integration
PulsAPI's email integration delivers professional, branded alert notifications directly to your inbox or distribution lists. Configure custom recipient lists, format vendor alerts with full incident context, and receive timely notifications for service degradations, SLA breaches, and recovery events — no third-party chat tool required.
Key Features
How PulsAPI works with Custom Email
Set up in minutes, monitor forever.
Connect
Add a webhook URL, API key, or token. Usually takes under two minutes.
Configure
Pick which vendors, severities, and event types should trigger this integration.
Monitor
PulsAPI sends alerts when a vendor status changes.
Common use cases
Stakeholder status reports for non-technical teams
Executive briefings during major vendor outages
On-call alert fallback when messaging tools are unavailable
Compliance audit trails for SLA breach notifications
How to set up Custom Email
In PulsAPI, go to Settings › Integrations › Custom Email
Add recipient email addresses or distribution list addresses
Configure alert triggers (incident, degradation, recovery)
Set digest frequency for non-urgent notifications
Send a test email to confirm delivery
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