1Password Outage History
52 incidents recorded over the last 365 days, 42 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded 1Password Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Jul 22, 2026 | Account governance functions are unavailable in SaaS ManagerA fix has been deployed and this issue is now resolved. | 1h 25m | Resolved |
| Jul 17, 2026 | SaaS Manager Workflows are not running as expectedThis incident has been resolved. | 5 min | Resolved |
| Jul 13, 2026 | Degraded user-related operations for individual and family accountsA fix has been deployed and this issue is now resolved. | 57 min | Resolved |
| Jul 13, 2026 | Password Manager Update Server OutageA fix for this issue has been implemented, and our teams are monitoring. During the outage, GitHub Actions might have failed to pull the latest CLI version, causing the pipeline to fail. | -77 min | Resolved |
| Jul 2, 2026 | Device Trust Outage# Incident Postmortem - Device Trust Authentication Outage **Date of Incident:** 2026-07-02 **Time of Incident \(UTC\):** 19:28 - 20:28 **Service\(s\) Affected:** This incident affected: USA/Global \(Device Trust… | 46 min | Resolved |
| Jun 29, 2026 | Provisioned users with SSO enforcement encounter a 403 error when accepting their invitationThis incident has been resolved. | 16h 1m | Resolved |
| Jun 24, 2026 | Restoring Access with a Recovery Code Is Failing for Some UsersThe issue is now resolved, and access to 1Password services should be fully restored. | 1h 46m | Resolved |
| Jun 24, 2026 | Device Trust Infrastructure MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jun 18, 2026 | Sync Issues Affecting Legacy 1Password 7 ClientsThis incident has been resolved. | 56 min | Resolved |
| Jun 16, 2026 | Sign in events are not appearing and admins are unable to migrate to hosted provisioningThis incident has been resolved. | 23h 36m | Resolved |
| Jun 11, 2026 | Device Trust Authentication Service Experiencing Timeout ErrorsThis incident has been resolved. | 25h 29m | Resolved |
| Jun 10, 2026 | Device Trust Authentication MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| May 29, 2026 | Temporary Device Trust Authentication Service DegradationThe scheduled maintenance has been completed. | 40 min | Scheduled |
| May 19, 2026 | May 19 2026 Events API and Reporting Maintenance for CA and ENTThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| May 18, 2026 | May 19 2026 Events API and Reporting Maintenance For USThe scheduled maintenance has been completed. | 36h 0m | Scheduled |
| May 16, 2026 | SaaS Manager performance is degradedThis incident has been resolved. | 4h 44m | Resolved |
| May 14, 2026 | May 14 2026 Events API and Reporting Maintenance For EUThe scheduled maintenance has been completed. | 12h 0m | Scheduled |
| May 13, 2026 | May 13 2026 Events API and Reporting Maintenance For CA and ENTThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| May 12, 2026 | May 12 2026 Events API and Reporting Maintenance for US and ENTThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| May 11, 2026 | May 11 2026 Events API and Reporting Maintenance For EU and CAThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| May 4, 2026 | SaaS Manager workflows and integrations are failingThis incident has been resolved. | 35 min | Resolved |
| Apr 27, 2026 | Login and Sync Issues# Incident Postmortem - Login and Sync Issues **Date of Incident:** 2026-04-27 **Time of Incident \(UTC\):** 14:15 - 15:41 **Service\(s\) Affected:** All web APIs **Impact Duration:** Approximately 86 minutes ##… | 27h 6m | Resolved |
| Apr 22, 2026 | Sign-in issues affecting 1Password SaaS ManagerThis incident has been resolved. | 47 min | Resolved |
| Apr 15, 2026 | April 15 2026 Events API and Reporting MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Apr 14, 2026 | 1Password Hosted Service in the US experiencing high latency and errors# 2026-04-14 SEV1 Incident Postmortem - Hosted Service in the US experiencing high latency and errors # Incident Postmortem - Elevated Application Error **Date of Incident:** 2026-04-14 **Time of Incident \(UTC\):**… | 8h 29m | Resolved |
| Apr 13, 2026 | SSO sign-in failing on some attempts for some usersThis incident has been resolved. | 213h 53m | Resolved |
| Apr 1, 2026 | Teams accounts are unable to access Developer EnvironmentsThis incident has been resolved. | 24h 9m | Resolved |
| Mar 31, 2026 | Individual and Family accounts are unable to access Developer EnvironmentsA fix has been deployed and this issue is now resolved. | 3h 14m | Resolved |
| Mar 16, 2026 | Feature Availability Issue Affecting Some CustomersThis incident has been resolved. | 31 min | Resolved |
| Mar 12, 2026 | Degraded performance for retrieving documentsUsers were unable to retrieve documents across multiple platforms. This included degraded performance or failures when attempting to access documents via the CLI as well as through other interfaces. | -173 min | Resolved |
| Mar 10, 2026 | Scheduled Support Maintenance – Response Delays ExpectedThe scheduled maintenance is now complete | 11h 4m | Resolved |
| Jan 30, 2026 | Intermittent Performance IssuesThis incident has been resolved. | 2h 33m | Resolved |
| Jan 23, 2026 | Sign-in failure in some cases due to 2FA prompt not appearingThe fix for the identified 2FA issue has been resolved as of version 8.12.4. The Sign-In attempts policy will become available in the coming weeks. | 931h 18m | Resolved |
| Jan 23, 2026 | 1Password Browser Extension Code Syntax Rendering Issue# Incident Postmortem - 1Password Browser Extension Code Syntax Rendering Issue **Customer impact began \(stable rollout start\):** 2025-12-09 **Investigation Started:** 2025-12-17 **Incident Declared \(UTC\):**… | 0 min | Resolved |
| Jan 12, 2026 | Intermittent issues with some forms on 1password.comThis incident has been resolved. | 5h 34m | Resolved |
| Dec 17, 2025 | Intermittent sign in issues on 1Password.comThis incident has been resolved. | 33 min | Resolved |
| Nov 30, 2025 | 1Password.com Website Access DegradationThis incident has been resolved. | 1h 16m | Resolved |
| Nov 18, 2025 | Service Degradation Affecting Sign In, SSO, MFA# Incident Postmortem - Cloud Services Degraded **Date of Incident:** 2025-11-18 **Time of Incident \(UTC\):** 5:03pm UTC - 6:05pm UTC **Service\(s\) Affected:** SSO, sign in, sign up, CLI, web interface, access to… | 1h 52m | Resolved |
| Nov 18, 2025 | 1password.com Website Access DegradationThis incident has been resolved. | 3h 41m | Resolved |
| Nov 13, 2025 | Item Usage Metrics Not Updating in Real TimeThis incident has been resolved. | 111h 42m | Resolved |
| Nov 6, 2025 | Elevated Errors and Latency Affecting AuthenticationThis incident has been resolved. | 1h 47m | Resolved |
| Oct 29, 2025 | Some Trelica users experiencing issuesThe upstream provider has reported full service recovery and Trelica is fully operational. This incident has been resolved. | 19h 50m | Resolved |
| Oct 28, 2025 | Some MSP users are unable to access Managed CompaniesThis incident has been resolved. | 4h 55m | Resolved |
| Oct 24, 2025 | Degraded Performance When Sharing ItemsThis incident has been resolved. | 1h 3m | Resolved |
| Oct 20, 2025 | Intermittent performance issues with 1Password.com# Incident Postmortem - 1Password Cloud Services Degraded * **Date of Incident:** 2025-10-20 * **Time of Incident \(UTC\):** 07:26:00 - 20:55:00 * **Service\(s\) Affected:** [1Password.com](http://1password.com/)… | 28h 45m | Resolved |
| Sep 26, 2025 | Degraded performance when accessing 1Password# Incident Postmortem - Degraded performance when accessing 1Password **Date of Incident:** 2025-09-26 **Time of Incident:** 4:20pm UTC - 5:39pm UTC **Service\(s\) Affected:** SSO, Web Sign In, Sign Up, Web… | 3h 33m | Resolved |
| Sep 25, 2025 | Some users are unable to interact with the admin consoleThis incident has been resolved. | 1h 38m | Resolved |
| Sep 24, 2025 | Some users are unable to interact with the admin console# Incident Postmortem - Some customers are unable to interact with the admin console **Date of Incident:** 2025-09-24 **Time of Incident \(UTC\):** 02:27 - 17:16 **Service\(s\) Affected:** Admin console, Sign in… | 1h 9m | Resolved |
| Sep 23, 2025 | Provisioning invite links are not working# **Provisioning Invites could not be accepted** **Date of Incident:** 2025-09-23 **Time of Incident \(UTC\):** 17:18 - 00:46 **Service\(s\) Affected:** Sign Up **Impact Duration:** 7h 28m ## **Summary** For… | 4h 42m | Resolved |
| Sep 18, 2025 | Email invites to some users are not being received for some customersWe have confirmed resolution of this issue and this incident is now resolved. | 21h 58m | Resolved |
| Sep 18, 2025 | Contact and Sales Forms Returning Errors to UsersOur provider has deployed a fix. Error rates have returned to normal. This incident is now resolved. | 2h 20m | Resolved |
| Sep 3, 2025 | Elevated API Errors# Performance Degradation **Date of Incident:** 2025-09-03 **Time of Incident \(UTC\):** 11:06 - 12:07 **Service\(s\) Affected:** All APIs **Impact Duration:** 61 minutes ## Summary For 61 minutes on the… | 0 min | Resolved |
How to Read This 1Password Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before 1Password acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single 1Password outage in this window ran 38d 19h, against a mean recovery of 1d 7h. If you depend on 1Password in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.