360Learning Outage History
15 incidents recorded over the last 365 days, 7 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded 360Learning Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 26, 2026 | Platform features unavailable due to technical migrationScheduled maintenance is currently in progress. We will provide updates as necessary. | 30 min | Scheduled |
| Oct 19, 2026 | Production FTP server maintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Oct 12, 2026 | Dev FTP server maintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Oct 7, 2026 | Delays in email notificationsThis incident has been resolved. | 6h 27m | Resolved |
| Sep 9, 2026 | Staging FTP server maintenanceScheduled maintenance is completed. The staging FTP server is now operational. Thank you for your patience. | 3h 0m | Scheduled |
| Aug 27, 2026 | Public API authentication service upgradeThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| May 29, 2026 | AI features are downA fix has been applied successfully. The platform is now up and running. We maintain reinforced monitoring to accompany this return to normal. | 5h 47m | Resolved |
| Apr 27, 2026 | Search Functionality Currently UnavailableThe incident was resolved yesterday at 6pm. | 18h 30m | Resolved |
| Apr 13, 2026 | Search Functionality Currently UnavailableWe confirm that the issue is solved and our services are back to normal. We apologize for the inconvenience. If you are still experiencing any issues or have questions or concerns, please contact our support team on… | 1h 47m | Resolved |
| Mar 25, 2026 | Platform unavailable due to technical migrationThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Mar 19, 2026 | Platform unavailable due to technical migrationThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jan 27, 2026 | AI features downA fix has been applied successfully. AI features are now up and running. We maintain reinforced monitoring to accompany this return to normal. | 4h 33m | Resolved |
| Dec 5, 2025 | Issues with AI featuresWe confirm that the issue is solved and our services are back to normal. We apologize for the inconvenience. If you are still experiencing any issues or have questions or concerns, please contact our support team on the… | 64h 49m | Resolved |
| Dec 4, 2025 | Maintenance on e-learning standard courses playerThe maintenance is now over and all services are back to normal. E-learning standard course player was inaccessible from 08:12 AM to 08:45 AM CET. We apologize for the inconvenience. Kind regards, The 360Learning… | 1h 0m | Scheduled |
| Nov 13, 2025 | Issue with AI featuresWe confirm that the issue is solved and our AI services are back to normal. We apologize for the inconvenience. If you are still experiencing any issues or have questions or concerns, please contact our support team… | 3h 17m | Resolved |
Hear about the next one while it is open
Everything above is a record written after the fact. We can email you when the next 360Learning incident opens instead, at the point where knowing still changes what you do.
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How to Read This 360Learning Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before 360Learning acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single 360Learning outage in this window ran 2d 16h, against a mean recovery of 7h 47m. If you depend on 360Learning in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.