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Is AARNet Support Down?

SaaSLive status, outages, and incident history

Degraded. AARNet Support is up but having problems.

AARNet Support is reporting degraded performance as of September 25, 2026. Expect slower responses or more errors. The affected components are listed below.

DegradedChecked just nowLive · 60s while moving1 active incident

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How we know: the official AARNet Support status page, PulsAPI's own check (every 60 seconds while one is moving, every 5 to 20 minutes while it is stable), and outage reports from engineers. How PulsAPI monitoring works

AARNet Support Component Status

2 of 13 AARNet Support components are impaired. Worst problems listed first.

2degraded11operational
International Connectivity » ASIA
Degraded
International Connectivity » EUROPE
Degraded
AARNet Mirror
Operational

10 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Eduroam AU » Admin Tool, Eduroam AU » National AU RADIUS Servers, FileSender, International Connectivity » AFRICA, International Connectivity » AMERICAS, International Connectivity » OCEANIA, Network, Portals » AARNet Service Management Portal, Portals » Customer Portal, Zoom.

See all of them free

Component statuses may change independently during partial outages.

Recent AARNet Support Outages & Incidents

Incident history from the official AARNet Support status page, including resolution updates.

Planned Outage: JIRA (ticket.aarnet.edu.au)Scheduled for Oct 10, 2026 · 4h 0mScheduled

AARNet will be performing planned maintenance which will impact the availability of the AARNet Service Management Portal during the scheduled maintenance window. For more information, please contact support@aarnet.edu.au

Asia/Europe International Connectivity - DegradedStarted Sep 23, 2026Investigating

Due to an on-going international subsea cable fault, AARNet's international connectivity to Asia and Europe may experience degraded performance or increased latency while traffic is rerouted via alternate paths. Our teams are working with the relevant cable and carrier partners to assess the fault and confirm restoration timelines. Further updates will be provided as more information becomes available.

AARNet Support Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a AARNet Support incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history49 days observed
Aug 8100.00% average · 3 days with incidentsSep 25

Live AARNet Support Outage Reports

Problems reported by engineers using AARNet Support. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No AARNet Support problems reported yet.

Are you seeing AARNet Support problems too?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About AARNet Support

Is AARNet Support down? AARNet Support reports live availability for 10 components at status.aarnet.edu.au, among them National AU RADIUS Servers, Customer Portal and Network. Track AARNet Support outages, degradations and past incidents here, with uptime history and alerts across your SaaS stack.

Over the past 30 days, PulsAPI has measured AARNet Support uptime at 100.00%. Response times, incident history, and SLA tracking for AARNet Support are available on the PulsAPI dashboard.

AARNet Support Status FAQ

Is AARNet Support down right now?

The verdict at the top of this page comes from the latest poll of the official AARNet Support status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead.

What should I do if AARNet Support is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until AARNet Support recovers.

How do I check AARNet Support uptime history?

PulsAPI tracks AARNet Support uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever AARNet Support changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect AARNet Support outages?

PulsAPI reads the official AARNet Support status page. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email within seconds of detection.

Does PulsAPI track individual AARNet Support components?

Yes. PulsAPI monitors 13 individual AARNet Support components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when AARNet Support goes down?

Yes. Create a free account and subscribe to AARNet Support: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with AARNet Support to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot AARNet Support problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor AARNet Support?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so AARNet Support plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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2463+ vendors in one dashboard, and an email the moment any of them changes state. Three free, and no monitor limit at all from $29/mo, unlike the alternatives, which keep charging by the monitor.

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