Ably Outage History
14 incidents recorded over the last 365 days, 12 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Ably Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 1, 2026 | Elevated API ErrorsOn October 1, a distributed denial-of-service \(DDoS\) attack caused elevated token-request errors across all Ably Realtime regions for approximately six minutes and intermittent unavailability of… | 26 min | Resolved |
| Sep 7, 2026 | Ably documentation pages - ably.com/docsThis incident has been resolved. | 7 min | Resolved |
| Aug 28, 2026 | Elevated API Errors - LiveObjectsThis incident has been resolved. | 1h 24m | Resolved |
| Aug 20, 2026 | Elevated Errors in ap-southeast-1This incident has been resolved. | 55 min | Resolved |
| Aug 20, 2026 | Elevated Error Rate in ap-southeast-1This incident has been resolved. | 2 min | Resolved |
| Jun 23, 2026 | Scheduled maintenance on Ably QueuesThe scheduled maintenance to Ably Queues has been completed. | 6h 0m | Scheduled |
| Apr 28, 2026 | Scheduled maintenance on Ably QueuesThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Feb 17, 2026 | Elevated realtime publish error rate in ap-southeast-1This incident has been resolved. | 12 min | Resolved |
| Feb 14, 2026 | Elevated Attach Error Rate in eu-west-1This incident has now been resolved. | 8 min | Resolved |
| Jan 21, 2026 | SMS based 2FA is currently unavailableThis incident has been resolved. | 1h 41m | Resolved |
| Dec 11, 2025 | Push delivery errors for messages published in ap-southeast-2This incident has been resolved. | 23 min | Resolved |
| Dec 5, 2025 | Ably website, customer dashboard & Control API issuesThis incident has been resolved. | 19 min | Resolved |
| Nov 25, 2025 | High pusher, pubnub and mqtt adaptor error rateThe incident is now resolved. The elevated protocol adaptor error rate affected EU regions for 36 minutes from 11.25am-12.01pm UTC, for 15 minutes in US regions from 11.50am-12.05pm UTC, and for 14 minutes in AP regions… | 32 min | Resolved |
| Oct 29, 2025 | Webhook delivery failures# Summary of incident affecting the Ably production service on 28-29 October - investigation and conclusions ## Overview There was an incident affecting Ably's service between 28 and 29 October 2025, which affected… | 44 min | Resolved |
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How to Read This Ably Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Ably acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Ably outage in this window ran 6h, against a mean recovery of 1h 4m. If you depend on Ably in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.