Accelo Outage History
5 incidents recorded over the last 365 days, 2 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Accelo Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Jul 29, 2026 | Service Disruption: Technical Issue Affecting Emails Sent From AcceloThe issue affecting emails sent from Accelo has now been fully resolved. Our team worked closely with our email provider to identify and address the root cause, and email delivery has returned to normal. We appreciate… | 12h 47m | Resolved |
| Mar 22, 2026 | Scheduled Maintenance for EU Regional DeploymentsThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Mar 21, 2026 | Scheduled Maintenance for US Regional DeploymentsThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Mar 19, 2026 | Scheduled Maintenance for AU Regional DeploymentsThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Nov 13, 2025 | Current Issue with Invoice PDF GenerationThis incident has been resolved. All affected invoices have been successfully regenerated, and our Support team will be contacting impacted clients with additional details. Thank you for your patience while we worked to… | 2h 8m | Resolved |
Hear about the next one while it is open
Everything above is a record written after the fact. We can email you when the next Accelo incident opens instead, at the point where knowing still changes what you do.
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How to Read This Accelo Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Accelo acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Accelo outage in this window ran 12h 47m, against a mean recovery of 4h 35m. If you depend on Accelo in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.