Acquia Inc Outage History
58 incidents recorded over the last 365 days, 58 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Acquia Inc Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 29, 2026 | Code Studio Service Interruption Following Scheduled MaintenanceAll Code Studio services have been restored and are fully operational. The Code Studio user interface and all associated platform services are stable and remain online. This incident is now resolved. Thank you for your… | 3h 30m | Resolved |
| Oct 21, 2026 | Acquia Cloud Platform management services temporarily unavailableAll Acquia services have been restored and are fully operational. All customer applications and Acquia platform services are patched and remain online. This incident is now resolved. Thank you for your patience while… | 26h 15m | Resolved |
| Oct 14, 2026 | Code Studio Jobs FailingAcquia has resolved the issue impacting Code Studio that caused some jobs to fail. | 1h 52m | Resolved |
| Oct 8, 2026 | Acquia has detected a service interruption affecting Acquia SourceAcquia has resolved the caching issue impacting Source CMS. We will continue monitoring to ensure stability. | 6h 37m | Resolved |
| Oct 6, 2026 | Acquia DAM Search IssueWe've resolved the issue causing intermittent errors when searching for EU hosted customers. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues. | 36 min | Resolved |
| Oct 6, 2026 | Service Interruption Affecting Certain Acquia Cloud Next ApplicationsWe have verified that system performance has fully stabilised following the implemented fix. The site unavailability and performance issues affecting a subset of Acquia Cloud Next applications are now completely… | 2h 58m | Resolved |
| Oct 1, 2026 | Acquia has identified an interruption of service for Acquia SearchAcquia has resolved the issue and search has restored functionality. | 18h 30m | Resolved |
| Sep 22, 2026 | Edge Standard – New Domain Onboarding IssueThe issue affecting Edge Standard hostname provisioning has been fully resolved. All domain setup and provisioning functions are operating normally, and system performance is completely stable. | 42h 6m | Resolved |
| Sep 7, 2026 | Intermittent Pipeline Job Start FailuresThe issue affecting Acquia Pipelines where jobs were failing to start or timing out for a few customers has been fully resolved. All related services are operating normally, and pipeline jobs are starting and executing… | 4h 1m | Resolved |
| Sep 3, 2026 | Error rates for Acquia Task SystemThe service interruption impacting the Acquia Task system has been fully resolved. AWS US-WEST-2 operations have stabilized, and all queued tasks and system functions are operating normally. | 2h 58m | Resolved |
| Sep 3, 2026 | Multiple customers are currently affected by what appears to be an outage impacting the Site Studio endpointThe issue impacting Site Studio endpoints has been fully resolved, and all systems are operational now. | 10h 35m | Resolved |
| Sep 3, 2026 | Degraded Performance - SearchStax Pulse Performance GraphsThis incident has been resolved. Our upstream search infrastructure partner, SearchStax, has successfully implemented the fix, and Pulse Performance Graphs are now displaying as expected. Core search functionality was… | 9h 37m | Resolved |
| Sep 3, 2026 | Acquia DAM Service OutageWe've resolve the problem causing an issue with some customers ability to log into DAM. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues. | 1h 19m | Resolved |
| Sep 2, 2026 | Pipelines is down for MEO customersThe issue impacting access to the Pipelines UI and Dashboard for MEO customers has been fully resolved. A fix was deployed and verification was completed to confirm that the Pipelines Dashboard is fully operational and… | 2h 33m | Resolved |
| Aug 31, 2026 | Acquia DAM Degraded File ProcessingWe've resolved the issue causing degraded file processing for customers hosted in the EU and have completed processing work that accumulated during the incident. Contact Customer Support for help on Acquia DAM Community… | 1h 5m | Resolved |
| Aug 24, 2026 | Vendor API Issue: Security and Performance MetricsThe issue affecting Edge Standard customers has been resolved. Akamai has addressed the vendor API issue, and security and performance metrics are now available in the Edge Standard UI | 1h 35m | Resolved |
| Aug 17, 2026 | Incident with AkamaiWe can confirm that the issue was confirmed mitigated at 20:42 UTC on August 18, 2026 and the service has resumed normal operation. | 48h 48m | Resolved |
| Aug 11, 2026 | Log Download FailuresThe log download issue affecting Acquia Cloud Next and MEO customers was resolved on Aug 11 09:38 UTC, and all systems are fully operational. | 25h 47m | Resolved |
| Aug 10, 2026 | New Support Ticket Creation Impacted in Cloud UI PortalThe underlying cause of this service interruption has been addressed. All services are operational at this time. | 1h 15m | Resolved |
| Aug 6, 2026 | Delays in Database Backups and Code Deployments on Acquia Cloud PlatformThe underlying cause of this service interruption has been addressed. All services are operational at this time. | 53 min | Resolved |
| Aug 4, 2026 | Acquia Cloud Pipelines – Jobs Failing to Start (Queued State)The issue affecting Acquia Cloud Pipelines has been resolved. Pipeline processing has returned to normal operations, and all previously queued jobs have been handled. Please note that if any of your queued jobs failed… | 1h 36m | Resolved |
| Jul 23, 2026 | Issue Affecting Related & Popular Search ResultsThe issue affecting related and popular search functionality and Pulse monitoring has been fully resolved. All systems are operational. We appreciate your patience during this incident. | 2h 46m | Resolved |
| Jul 23, 2026 | SearchStax: Issue Affecting Related & Popular Search ResultsThis incident has been resolved. | 3h 25m | Resolved |
| Jul 21, 2026 | AcquiaDAM sites not availableWe've resolved the issue affecting the availability of some sites. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues. | 2h 13m | Resolved |
| Jul 21, 2026 | GitHub Incident Impacting Acquia PipelinesThe issue impacting Acquia Pipelines is now completely resolved. Git connectivity and pipeline processing have returned to normal operations, and we do not anticipate any further impact. | 58 min | Resolved |
| Jul 17, 2026 | Temporary Disruption In CDN Provisioning For Acquia Edge StandardThe issue impacting CDN provisioning for Edge Standard has been fully resolved. New domain configurations are now processing successfully, and we have confirmed stability across the environment. No further impact is… | 10h 24m | Resolved |
| Jun 22, 2026 | Acquia has detected a temporary service interruption affecting Acquia Edge powered by Cloudflare servicesThe underlying cause of this interruption has been addressed. All affected services have been restored. All services are operational at this time. | 6h 49m | Resolved |
| Jun 11, 2026 | CDP Google ads campaign failure in productionThe underlying cause of this interruption has been addressed. All affected services have been restored. All services are operational at this time. | 17h 3m | Resolved |
| Jun 1, 2026 | Investigating Login Issues with Acquia Campaign Studio and Campaign Factory,The login issues affecting Acquia Campaign Studio and Campaign Factory have been completely resolved, and all systems are fully operational. | 3h 27m | Resolved |
| May 8, 2026 | Acquia has detected a service interruption affecting multiple servers and balancers in us-east-1bThe issue with our upstream provider has been fully resolved, and all affected services have been restored to normal operations. Thank you for your patience while we worked to address this issue. | 37h 37m | Resolved |
| May 5, 2026 | Degraded Portals PerformanceWe have resolved the issue causing degraded Portals performance for some customers. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues. | 4h 50m | Resolved |
| May 1, 2026 | Shared bals were down impacting multiple customersWe've detected a service interruption affecting the stability for your application. The issue was quickly identified and resolved. Everything is up and running now. | 0 min | Resolved |
| Apr 30, 2026 | Issue impacting shared REC load balancers impacting multiple customersWe've detected a service interruption affecting the shared load balancers for certain customer applications. All services are operational at this time. | 0 min | Resolved |
| Apr 29, 2026 | Acquia DAM Degraded PerformanceThe underlying cause of this issue has been addressed. All affected services have been restored. All services are operational at this time. | 8h 57m | Resolved |
| Apr 21, 2026 | Issue Impacting Code Deployments on Cloud PlatformThe issue impacting code deployments for a subset of customers on our Cloud Platform has now been resolved. Our engineering team has implemented a fix and all code deployment functionalities are now restored. | 13h 52m | Resolved |
| Apr 21, 2026 | Issue Impacting Code Deployments on Cloud PlatformThe issue impacting code deployments for a subset of customers on our Cloud Platform has now been resolved. Our engineering team has implemented a fix and all code deployment functionalities are now restored. | 5h 53m | Resolved |
| Apr 20, 2026 | Acquia has detected TFA Authentication Issues Resulting in 403 Forbidden ErrorsThe issue impacting Two-Factor Authentication (TFA) and preventing logins to the Acquia Cloud UI has been fully resolved, and all systems are now fully operational. If you continue to experience any lingering issues… | 1h 32m | Resolved |
| Apr 17, 2026 | Issue Impacting Code Deployments on Cloud PlatformAcquia has resolved the issue impacting code deployments for a subset of customers on our Cloud Platform. Users should no longer experience rejected git push commands, as full deployment functionality has been… | 2h 49m | Resolved |
| Apr 10, 2026 | Acquia has detected a degradation for Log Streaming servicesAcquia has resolved the performance degradation affecting Log Streaming services on the Acquia Cloud Next platform. Log Streaming functionality has been fully restored, and customers should now see their logs streaming… | 1h 51m | Resolved |
| Apr 10, 2026 | Notice : Service InterruptionThe issue impacting multiple sites has been resolved, and affected sites are now accessible.We will continue to review this incident internally. If you experience any further issues, please reach out via your existing… | 2h 44m | Resolved |
| Apr 9, 2026 | Acquia DAM Degraded File Processing PerformanceWe have completed processing the accumulated work. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues. | 7h 35m | Resolved |
| Mar 25, 2026 | Acquia Has Identified a Service Interruption Affecting All Campaign Studio InstancesThe issue impacting accessibility across all Campaign Studio instances has been fully resolved. Our internal engineering team has implemented a fix, and all systems are now operating normally. | 1h 54m | Resolved |
| Mar 19, 2026 | Processing Delays in GCP US EnvironmentThe resource contention issue within our GCP US environment has been successfully resolved. Our engineering team has proactively rerun the majority of the stopped and failed input connectors and data refresh… | 1h 35m | Resolved |
| Mar 13, 2026 | Outage: Multi-Region Load BalancersAcquia has successfully addressed the service interruption impacting a specific load balancer pair. Following a period of monitoring, all associated applications are confirmed to be stable and operating normally. Thank… | 35h 0m | Resolved |
| Feb 26, 2026 | Acquia CDP AWS US OutageAcquia has resolved the issue impacting the performance and accessibility of Acquia CDP in the AWS US region (hub2.agilone.com). Normal operations have been fully restored. We apologize for the inconvenience and… | 33 min | Resolved |
| Feb 26, 2026 | Acquia has detected access control issues across Acquia Cloud Next PlatformThe underlying cause of this service interruption has been addressed. All affected services have been restored. All services are operational at this time. | 2h 17m | Resolved |
| Jan 29, 2026 | Acquia has detected a service degradation affecting Cloud UI metricsThe issue affecting metrics reporting within the Cloud Platform user interface is resolved, and all systems are now operating normally. Connectivity with the backend metrics provider has been restored, with metrics… | 6h 8m | Resolved |
| Jan 15, 2026 | Acquia has detected an impaired services for some Acquia Cloud Next & Acquia Source applicationsAcquia has resolved the recent service interruption affecting some Applications across Acquia Cloud Next & Acquia Source platforms. All services are now operating normally, and we are no longer observing any related… | 1h 2m | Resolved |
| Dec 19, 2025 | Acquia DAM Preview Generation DelaysWe've resolved the issue causing preview generation to be delayed for some customers. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues. | 68h 16m | Resolved |
| Dec 17, 2025 | Acquia has detected a temporary service interruption in Acquia Search servicesAcquia has addressed the root cause of the interruption to Acquia Search services, restoring full functionality. | 6h 5m | Resolved |
| Dec 16, 2025 | Acquia has detected a temporary service interruption in Acquia Search servicesAcquia has addressed the root cause of the interruption to Acquia Search services, restoring full functionality. | 4h 47m | Resolved |
| Dec 16, 2025 | Partial Snowflake outage in AWS impacting Acquia CDP EU tenantsSnowflake partial outage impacting Acquia Customer Data Platform (CDP) tenants hosted on AWS EU Prod has been fully resolved. All services are now operating normally, and we have observed stable performance since… | 12h 40m | Resolved |
| Dec 5, 2025 | Cloudflare Outage Affecting Acquia CustomersEarlier today, an outage affecting Cloudflare services (including their status page, dashboard, and API) caused temporary access issues for Acquia-hosted websites and related services. During the disruption, some users… | 0 min | Resolved |
| Dec 4, 2025 | DAM API (v2) ErrorsWe've resolved the issue causing increased error rates in the API (v2) and within DAM. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues. | 7 min | Resolved |
| Dec 1, 2025 | Acquia has detected an interruption with the Site Studio API endpointsThe underlying cause of the service interruption affecting the Acquia Site Studio API endpoints has been addressed. All impacted Acquia services have been restored, and all services are now fully operational. | 4h 53m | Resolved |
| Nov 18, 2025 | Service for all affected Acquia Source has been restoredThe underlying cause of this Acquia Source service interruption has been addressed. All affected Acquia Source services have been restored. All services are operational at this time. | 4h 19m | Resolved |
| Nov 18, 2025 | Service for all affected Acquia Edge powered by Cloudflare has been restoredThe underlying cause of this service interruption has been addressed. All affected Services offered by Acquia Edge powered by Cloudflare has been resolved, and according to our upstream partner, Cloudflare services are… | 5h 56m | Resolved |
| Nov 13, 2025 | Acquia has detected an impared services for some Acquia Cloud Next applicationsThe underlying cause of this service interruption has been addressed. All affected services have been restored and operational now. | 3h 23m | Resolved |
Hear about the next one while it is open
Everything above is a record written after the fact. We can email you when the next Acquia Inc incident opens instead, at the point where knowing still changes what you do.
Free, no password, no card. Unsubscribe in one click.
How to Read This Acquia Inc Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Acquia Inc acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Acquia Inc outage in this window ran 2d 20h, against a mean recovery of 8h 46m. If you depend on Acquia Inc in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.