ActiveCampaign Outage History

45 incidents recorded over the last 365 days, 36 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded ActiveCampaign Incident

ActiveCampaign incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 27, 2026Delayed Processing for Imports, Exports, Bulk Actions, and Campaign sending.This incident has been resolved.34 minResolved
Oct 22, 2026System outage - 10/22/2026This incident has been resolved.8h 39mResolved
Oct 20, 2026Delayed processing for automations and messagesIncident has been resolved: messages are working normally and all delays have cleared.13 minResolved
Oct 8, 2026Whatsapp message responses delayedAll delayed messages have caught up.3h 22mResolved
Oct 4, 2026Planned Platform MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Sep 28, 2026Transactional Email FailuresThis incident has been resolved.3h 50mResolved
Sep 14, 2026Bulk Edit of contacts is not applying filters.This incident has been resolved.26 minResolved
Aug 28, 2026Issues Accessing AccountsThis incident has been resolved.27 minResolved
Aug 10, 2026Issue impacting customer logins for a portion of usersThis incident has been resolved.2h 44mResolved
Aug 5, 2026Issue Affecting Segmented Campaigns in the EU RegionThis incident has been resolved.24h 41mResolved
Aug 3, 2026Engineers are researching an issue that may caused some customer reports to intermittently not load.This incident has been resolved.1h 50mResolved
Jul 30, 2026Intermittent Page Access IssuesThis incident has been resolved.53 minResolved
Jul 27, 2026ActiveCampaign Platform InstabilityThis incident has been resolved.1h 22mResolved
Jul 10, 2026Custom Objects for APAC customers.This incident has been resolved.129h 4mResolved
Jul 10, 2026Customer accounts hosted in APAC region are unavailable.This incident has been resolved.1h 12mResolved
Jun 26, 2026Issue with Campaign EditorEngineers have implemented a fix. all regions are now fully operational again.30 minResolved
Jun 21, 2026Planned Platform MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Jun 18, 2026Issues loading the Contacts and Deals main pagesWe believe this issue is resolved at this time. If customers are continuing to experience issues loading the pages in question, they should contact support.110h 33mResolved
Jun 8, 2026EU Reporting MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jun 2, 2026APAC Reporting MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jun 1, 2026High error rate on US regionThis incident was resolved about 1:29pm CT. No further impact has been observed.7h 21mResolved
May 19, 2026Disruption to Advanced Search Editing on the Contacts pageEngineers have successfully deployed the fix across all systems. Testing confirms that the option to edit advanced searches and segmentations within the Contacts section is now fully restored and operating…2h 28mResolved
May 17, 2026Planned Platform MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
May 10, 2026Planned Platform MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Apr 28, 2026Trial Accounts cannot launch Landing PagesEngineers have released a fix to address the issues impacting the platform. Normal service has been restored for all impacted users.5h 19mResolved
Apr 19, 2026Planned Platform MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Apr 13, 2026Automations Builder Loading Issuethis incident is now resolved. customers should see their automations load.1h 4mResolved
Mar 26, 2026Campaign Sending Delay in EU regionCampaign delays in the EU region have been resolved.7h 3mResolved
Mar 26, 2026Title: Mobile App (iOS) App Heavily Degraded PerformanceEngineers have verified the fix in our production environment3h 33mResolved
Mar 5, 2026Service outage affecting subset of our customersThe issues affecting service connectivity have been resolved. Following a coordinated effort with our infrastructure partners, all systems are now fully operational and performing as expected44 minResolved
Feb 18, 2026Service Interruption: Account Access Issues (APAC & EU)This incident has been resolved.55 minResolved
Feb 13, 2026Hilos.io Platform UnavailableThis incident has been resolved.68h 27mResolved
Feb 10, 2026ActiveCampaign Reports IssueThis incident has been resolved.162h 7mResolved
Jan 30, 2026Active IntelligenceThis incident has been resolved.21 minResolved
Jan 18, 2026Planned Platform MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Jan 9, 2026Contact Bulk EditsThis incident has been resolved.9h 2mResolved
Jan 5, 2026SEV3 - [APAC] Delays in campaign sending due to an elevated queueThis incident has been resolved.32 minResolved
Dec 27, 2025Increase in Failures Using the APIThis incident has been resolved.28 minResolved
Dec 13, 2025Degraded SMS Delivery RatesThis incident has been resolved.33h 13mResolved
Dec 12, 2025Reporting UpgradeThe scheduled maintenance has been completed.1h 0mScheduled
Dec 11, 2025Partner Portal, ActiveCampaign.com degraded PerformanceThis incident has been resolved.44h 39mResolved
Nov 20, 2025Engineers are investigating an issue that is preventing landing pages to load for pages using a custom domain. Non custom domain pages are working as expected.All landing pages are loading as expected.37 minResolved
Nov 17, 2025Elevated API ErrorsThis incident has been resolved.29 minResolved
Nov 6, 2025Issues with Automations and Campaign Link TrackingThis incident has been resolved.3h 2mResolved
Nov 5, 2025Engineers are actively investigating reports of partners being unable to login to their partner portalEngineering and support has confirmed that the issue is resolved.2h 24mResolved

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How to Read This ActiveCampaign Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before ActiveCampaign acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single ActiveCampaign outage in this window ran 6d 18h, against a mean recovery of 14h 34m. If you depend on ActiveCampaign in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.