ActiveCampaign Outage History
45 incidents recorded over the last 365 days, 36 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded ActiveCampaign Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 27, 2026 | Delayed Processing for Imports, Exports, Bulk Actions, and Campaign sending.This incident has been resolved. | 34 min | Resolved |
| Oct 22, 2026 | System outage - 10/22/2026This incident has been resolved. | 8h 39m | Resolved |
| Oct 20, 2026 | Delayed processing for automations and messagesIncident has been resolved: messages are working normally and all delays have cleared. | 13 min | Resolved |
| Oct 8, 2026 | Whatsapp message responses delayedAll delayed messages have caught up. | 3h 22m | Resolved |
| Oct 4, 2026 | Planned Platform MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Sep 28, 2026 | Transactional Email FailuresThis incident has been resolved. | 3h 50m | Resolved |
| Sep 14, 2026 | Bulk Edit of contacts is not applying filters.This incident has been resolved. | 26 min | Resolved |
| Aug 28, 2026 | Issues Accessing AccountsThis incident has been resolved. | 27 min | Resolved |
| Aug 10, 2026 | Issue impacting customer logins for a portion of usersThis incident has been resolved. | 2h 44m | Resolved |
| Aug 5, 2026 | Issue Affecting Segmented Campaigns in the EU RegionThis incident has been resolved. | 24h 41m | Resolved |
| Aug 3, 2026 | Engineers are researching an issue that may caused some customer reports to intermittently not load.This incident has been resolved. | 1h 50m | Resolved |
| Jul 30, 2026 | Intermittent Page Access IssuesThis incident has been resolved. | 53 min | Resolved |
| Jul 27, 2026 | ActiveCampaign Platform InstabilityThis incident has been resolved. | 1h 22m | Resolved |
| Jul 10, 2026 | Custom Objects for APAC customers.This incident has been resolved. | 129h 4m | Resolved |
| Jul 10, 2026 | Customer accounts hosted in APAC region are unavailable.This incident has been resolved. | 1h 12m | Resolved |
| Jun 26, 2026 | Issue with Campaign EditorEngineers have implemented a fix. all regions are now fully operational again. | 30 min | Resolved |
| Jun 21, 2026 | Planned Platform MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jun 18, 2026 | Issues loading the Contacts and Deals main pagesWe believe this issue is resolved at this time. If customers are continuing to experience issues loading the pages in question, they should contact support. | 110h 33m | Resolved |
| Jun 8, 2026 | EU Reporting MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jun 2, 2026 | APAC Reporting MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jun 1, 2026 | High error rate on US regionThis incident was resolved about 1:29pm CT. No further impact has been observed. | 7h 21m | Resolved |
| May 19, 2026 | Disruption to Advanced Search Editing on the Contacts pageEngineers have successfully deployed the fix across all systems. Testing confirms that the option to edit advanced searches and segmentations within the Contacts section is now fully restored and operating… | 2h 28m | Resolved |
| May 17, 2026 | Planned Platform MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| May 10, 2026 | Planned Platform MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Apr 28, 2026 | Trial Accounts cannot launch Landing PagesEngineers have released a fix to address the issues impacting the platform. Normal service has been restored for all impacted users. | 5h 19m | Resolved |
| Apr 19, 2026 | Planned Platform MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Apr 13, 2026 | Automations Builder Loading Issuethis incident is now resolved. customers should see their automations load. | 1h 4m | Resolved |
| Mar 26, 2026 | Campaign Sending Delay in EU regionCampaign delays in the EU region have been resolved. | 7h 3m | Resolved |
| Mar 26, 2026 | Title: Mobile App (iOS) App Heavily Degraded PerformanceEngineers have verified the fix in our production environment | 3h 33m | Resolved |
| Mar 5, 2026 | Service outage affecting subset of our customersThe issues affecting service connectivity have been resolved. Following a coordinated effort with our infrastructure partners, all systems are now fully operational and performing as expected | 44 min | Resolved |
| Feb 18, 2026 | Service Interruption: Account Access Issues (APAC & EU)This incident has been resolved. | 55 min | Resolved |
| Feb 13, 2026 | Hilos.io Platform UnavailableThis incident has been resolved. | 68h 27m | Resolved |
| Feb 10, 2026 | ActiveCampaign Reports IssueThis incident has been resolved. | 162h 7m | Resolved |
| Jan 30, 2026 | Active IntelligenceThis incident has been resolved. | 21 min | Resolved |
| Jan 18, 2026 | Planned Platform MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jan 9, 2026 | Contact Bulk EditsThis incident has been resolved. | 9h 2m | Resolved |
| Jan 5, 2026 | SEV3 - [APAC] Delays in campaign sending due to an elevated queueThis incident has been resolved. | 32 min | Resolved |
| Dec 27, 2025 | Increase in Failures Using the APIThis incident has been resolved. | 28 min | Resolved |
| Dec 13, 2025 | Degraded SMS Delivery RatesThis incident has been resolved. | 33h 13m | Resolved |
| Dec 12, 2025 | Reporting UpgradeThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Dec 11, 2025 | Partner Portal, ActiveCampaign.com degraded PerformanceThis incident has been resolved. | 44h 39m | Resolved |
| Nov 20, 2025 | Engineers are investigating an issue that is preventing landing pages to load for pages using a custom domain. Non custom domain pages are working as expected.All landing pages are loading as expected. | 37 min | Resolved |
| Nov 17, 2025 | Elevated API ErrorsThis incident has been resolved. | 29 min | Resolved |
| Nov 6, 2025 | Issues with Automations and Campaign Link TrackingThis incident has been resolved. | 3h 2m | Resolved |
| Nov 5, 2025 | Engineers are actively investigating reports of partners being unable to login to their partner portalEngineering and support has confirmed that the issue is resolved. | 2h 24m | Resolved |
Hear about the next one while it is open
Everything above is a record written after the fact. We can email you when the next ActiveCampaign incident opens instead, at the point where knowing still changes what you do.
Free, no password, no card. Unsubscribe in one click.
How to Read This ActiveCampaign Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before ActiveCampaign acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single ActiveCampaign outage in this window ran 6d 18h, against a mean recovery of 14h 34m. If you depend on ActiveCampaign in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.