Acuity Scheduling Outage History

23 incidents recorded over the last 365 days, 21 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Acuity Scheduling Incident

Acuity Scheduling incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 23, 2026Acuity Scheduling / Custom Conversion Tracking integration maintenanceThis incident has been resolved.2h 15mResolved
Oct 21, 2026Acuity Scheduling: Emergency MaintenanceThe emergency maintenance has been completed.5h 0mScheduled
Oct 21, 2026Acuity Scheduling / Service temporarily unavailableAcuity Scheduling service was temporarily unavailable from 10:36-10:55pm US Eastern time.-488 minResolved
Sep 18, 2026Acuity Scheduling Admin Mobile app crashing unexpectedly after iOS 27 updateAccess to the Acuity Scheduling app has been restored for users on iOS 27. Users can update to Acuity Scheduling version 98.0.0 via the Apple App Store to install the fix.94h 51mResolved
Sep 10, 2026Acuity Scheduling: scheduled maintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Sep 9, 2026Acuity Scheduling / Client Scheduling Page showing "SORRY" errorSome customers are seeing a "SORRY" page when accessing their Client Scheduling Page.-1437 minResolved
Aug 20, 2026Acuity Scheduling - Unable to Connect to MetaAfter reviewing the impact, we’ve confirmed that this issue is limited in scope and does not affect core functionality. We’re closing this Statuspage update. Customers who continue to experience the issue should contact…17h 44mResolved
Aug 20, 2026Acuity Scheduling / Google calendar sync delayedThe issue has been resolved.2h 4mResolved
Aug 12, 2026Acuity Scheduling Service DisruptionThis incident has been resolved.18 minResolved
Jul 21, 2026Acuity Scheduling / Loading issues in Spanish language accountsThis issue has been resolved.-10305 minResolved
Jul 19, 2026Elevated web request latencyThis issue has been resolved.2h 5mResolved
Jul 7, 2026Intermittent error message or slow loading on scheduling pageThis issue has been resolved.7 minResolved
Jun 16, 2026Acuity Scheduling - iCloud sync issuesThis incident has been resolved.208h 51mResolved
Jun 4, 2026Acuity Scheduling Elevated ErrorsThis incident has been resolved.33 minResolved
Jun 1, 2026Acuity Scheduling / Client subscription page returning 500 internal server errorsThis incident has been resolved.1h 13mResolved
May 19, 2026Acuity Scheduling Service OutageThis incident has been resolved.29 minResolved
May 15, 2026Acuity Scheduling / Intermittent slowness or blank pages during login and trial creationThis incident has been resolved.1h 20mResolved
May 6, 2026Acuity Scheduling / Some users may be unable to log in or create an account on acuityscheduling.comThis incident has been resolved.1h 12mResolved
Apr 17, 2026Acuity Scheduling / Intermittent loading issuesThis incident has been resolved.14 minResolved
Mar 31, 2026Acuity Scheduling - Clients of businesses may not be able to update card...Systems are now operational.59 minResolved
Mar 25, 2026Acuity Scheduling / Enterprise users unable to login due to 404 errorThis incident has been resolved.58 minResolved
Feb 11, 2026Acuity Scheduling / Webhook delivery delayThis incident has been resolved.0 minResolved
Nov 20, 2025Clients are unable to redeem coupons at checkout on the Acuity Client Scheduling PageThe issue has been resolved.12 minResolved

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How to Read This Acuity Scheduling Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Acuity Scheduling acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Acuity Scheduling outage in this window ran 8d 16h, against a mean recovery of 17h 4m. If you depend on Acuity Scheduling in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.