Affinity Outage History
27 incidents recorded over the last 365 days, 24 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Affinity Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Sep 3, 2026 | Disruption with All ServicesThis incident has been resolved. | 1h 2m | Resolved |
| Aug 29, 2026 | Systems MaintenanceThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Aug 11, 2026 | Disruption with Affinity AnalyticsWe have identified the root cause of the issue impacting Affinity Analytics, the fix was implemented and deployed. Affinity Analytics was intermittently unavailable between 7:00 PM - 7:15 PM UTC. | 0 min | Resolved |
| Jul 9, 2026 | Disruption with Affinity AnalyticsThis incident has been resolved. | 40h 13m | Resolved |
| Jun 30, 2026 | Authentication Issues with Windows Outlook Desktop AppThis issue has been resolved now. Customers who were impacted will need to contact Affinity support at support@affinity.co for config change instructions. | 550h 54m | Resolved |
| Jun 29, 2026 | Disruption with Affinity API and CRMThis incident has been resolved. | 66h 45m | Resolved |
| May 20, 2026 | Disruption with AffinityThis incident has been resolved. | 2h 18m | Resolved |
| Apr 13, 2026 | Affinity Pathfinder not displaying contentThis has been fixed in Chrome, please sure you are on version 147.0.7727.102 or later of Chrome. | 64h 14m | Resolved |
| Apr 11, 2026 | System maintenanceThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Mar 31, 2026 | Affinity Analytics Data Refresh DelaysThis incident has been resolved. | 9h 16m | Resolved |
| Mar 24, 2026 | Disruption with Affinity NotetakerBetween 11:30 AM and 2:45 PM EST, an issue with one of Affinity’s service providers caused a disruption to Affinity Notetaker. This issue is now resolved. | -285 min | Resolved |
| Mar 17, 2026 | Affinity Analytics Data Refresh DelaysThis incident has been resolved. | 11h 4m | Resolved |
| Feb 20, 2026 | Disruption with Affinity AnalyticsThis incident has been resolved. | 3h 44m | Resolved |
| Feb 13, 2026 | Disruption with Affinity servicesThis incident has been resolved. | 20 min | Resolved |
| Jan 27, 2026 | Disruption to Entity Creation and Update FlowsThis incident has been resolved. All systems are fully operational. | 3h 15m | Resolved |
| Jan 22, 2026 | Login service disruption for Microsoft usersThis incident has been resolved. | 16h 33m | Resolved |
| Jan 15, 2026 | Disruption with [Service/All Services]This incident has been resolved. | 22 min | Resolved |
| Jan 8, 2026 | Disruption with Affinity AnalyticsThis incident has been resolved. | 7h 4m | Resolved |
| Dec 17, 2025 | Email and Calendar Processing DelaysThis incident has been resolved. | 19h 32m | Resolved |
| Nov 22, 2025 | Systems maintenanceThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Nov 20, 2025 | Disruption with Affinity AnalyticsThis incident has been resolved. | 23h 47m | Resolved |
| Nov 17, 2025 | Affinity Analytics Dashboards are showing No DataThis incident has been resolved. | 22h 3m | Resolved |
| Nov 14, 2025 | Email sync delays - GoogleThis incident has been resolved. | 22h 34m | Resolved |
| Nov 13, 2025 | Disruption with All ServicesThis incident has been resolved. | 22 min | Resolved |
| Nov 8, 2025 | Disruption with All ServicesThis incident has been resolved. | 16 min | Resolved |
| Nov 6, 2025 | Mailchimp Audience integrationThis incident has been resolved. | 651h 22m | Resolved |
| Nov 6, 2025 | Affinity Analytics dashboards showing no data for some customersThis incident has been resolved. | 14h 45m | Resolved |
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How to Read This Affinity Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Affinity acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Affinity outage in this window ran 27d 3h, against a mean recovery of 2d 11h. If you depend on Affinity in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.