Affinity Outage History

27 incidents recorded over the last 365 days, 24 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Affinity Incident

Affinity incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Sep 3, 2026Disruption with All ServicesThis incident has been resolved.1h 2mResolved
Aug 29, 2026Systems MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Aug 11, 2026Disruption with Affinity AnalyticsWe have identified the root cause of the issue impacting Affinity Analytics, the fix was implemented and deployed. Affinity Analytics was intermittently unavailable between 7:00 PM - 7:15 PM UTC.0 minResolved
Jul 9, 2026Disruption with Affinity AnalyticsThis incident has been resolved.40h 13mResolved
Jun 30, 2026Authentication Issues with Windows Outlook Desktop AppThis issue has been resolved now. Customers who were impacted will need to contact Affinity support at support@affinity.co for config change instructions.550h 54mResolved
Jun 29, 2026Disruption with Affinity API and CRMThis incident has been resolved.66h 45mResolved
May 20, 2026Disruption with AffinityThis incident has been resolved.2h 18mResolved
Apr 13, 2026Affinity Pathfinder not displaying contentThis has been fixed in Chrome, please sure you are on version 147.0.7727.102 or later of Chrome.64h 14mResolved
Apr 11, 2026System maintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Mar 31, 2026Affinity Analytics Data Refresh DelaysThis incident has been resolved.9h 16mResolved
Mar 24, 2026Disruption with Affinity NotetakerBetween 11:30 AM and 2:45 PM EST, an issue with one of Affinity’s service providers caused a disruption to Affinity Notetaker. This issue is now resolved.-285 minResolved
Mar 17, 2026Affinity Analytics Data Refresh DelaysThis incident has been resolved.11h 4mResolved
Feb 20, 2026Disruption with Affinity AnalyticsThis incident has been resolved.3h 44mResolved
Feb 13, 2026Disruption with Affinity servicesThis incident has been resolved.20 minResolved
Jan 27, 2026Disruption to Entity Creation and Update FlowsThis incident has been resolved. All systems are fully operational.3h 15mResolved
Jan 22, 2026Login service disruption for Microsoft usersThis incident has been resolved.16h 33mResolved
Jan 15, 2026Disruption with [Service/All Services]This incident has been resolved.22 minResolved
Jan 8, 2026Disruption with Affinity AnalyticsThis incident has been resolved.7h 4mResolved
Dec 17, 2025Email and Calendar Processing DelaysThis incident has been resolved.19h 32mResolved
Nov 22, 2025Systems maintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Nov 20, 2025Disruption with Affinity AnalyticsThis incident has been resolved.23h 47mResolved
Nov 17, 2025Affinity Analytics Dashboards are showing No DataThis incident has been resolved.22h 3mResolved
Nov 14, 2025Email sync delays - GoogleThis incident has been resolved.22h 34mResolved
Nov 13, 2025Disruption with All ServicesThis incident has been resolved.22 minResolved
Nov 8, 2025Disruption with All ServicesThis incident has been resolved.16 minResolved
Nov 6, 2025Mailchimp Audience integrationThis incident has been resolved.651h 22mResolved
Nov 6, 2025Affinity Analytics dashboards showing no data for some customersThis incident has been resolved.14h 45mResolved

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How to Read This Affinity Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Affinity acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Affinity outage in this window ran 27d 3h, against a mean recovery of 2d 11h. If you depend on Affinity in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.