Airship Outage History

62 incidents recorded over the last 365 days, 62 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Airship status100.00% uptime history

Every Recorded Airship Incident

Airship incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 7, 2026In-App and Scenes Automation limits removedThis incident has been resolved. Please feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.2h 23mResolved
Sep 30, 2026Scheduled Database MaintenanceThe go.airship.com maintenance has been completed. Customers should be able to view and access the web dashboard normally. Please contact Airship Support if you have any questions or if you notice unexpected behavior on…30 minResolved
Sep 10, 2026Investigating an issue with the Airship connector to Salesforce Marketing Cloud (SFMC) Journey Builder component<p>This incident has been resolved.</p>0 minResolved
Sep 10, 2026Investigating an issue with the Airship connector to Salesforce Marketing Cloud (SFMC) Journey Builder component<p>We have resolved the issue impacting the Journey Builder component in the Salesforce Marketing Cloud Connector. We are continuing to monitor.</p>36 minResolved
Sep 10, 2026Investigating an issue with the Airship connector to Salesforce Marketing Cloud (SFMC) Journey Builder component<p>Our engineering team is still investigating the Airship - SFMC connector issue impacting the Journey Builder.<br><br>We’ll share an update when more information is…1h 2mResolved
Sep 10, 2026Investigating an issue with the Airship connector to Salesforce Marketing Cloud (SFMC) Journey Builder componentThis incident has been resolved.2h 31mResolved
Aug 28, 2026Performance Analytics Maintenance<div><span style="font-size: 13px">The Performance Analytics maintenance has been completed.</span></div><div><span style="font-size: 13px">Customers should be…0 minResolved
Aug 28, 2026Performance Analytics MaintenanceThe Performance Analytics maintenance has been completed. Customers should be able to view and use Performance Analytics normally. Please contact Airship Support if there are any questions or notice any unexpected…1h 0mResolved
Aug 5, 2026Investigating an issue with the go.airship.com component<p class="p1" style="margin: 0; font-size: 13px; line-height: normal; font-family: "Helvetica Neue"; color: #000000"><span style="font-family: Poppins">This…0 minResolved
Aug 5, 2026Investigating an issue with the go.airship.com component<p>Our engineering team has found the source of the issue. This has now been resolved and we are currently monitoring the system.</p>14h 38mResolved
Aug 4, 2026Investigating an issue with the go.airship.com component<p class="p1" style="margin: 0; font-size: 13px; line-height: normal; font-family: "Helvetica Neue"; color: #000000"><span style="font-family: Poppins">We are…20h 52mResolved
Aug 4, 2026Investigating an issue with the go.airship.com componentThis incident has been resolved. Please feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.21h 48mResolved
Jul 17, 2026Investigating an issue with the APIs component<p style="color: #000000; font-family: "GT America", Helvetica, Arial, sans-serif">This incident has been resolved.</p><p style="color: #000000; font-family: "GT…0 minResolved
Jul 17, 2026Investigating an issue with the APIs component<p>Hello,</p><p>Our engineering team has found the source of the issue. We are currently monitoring the system.</p><p>Please feel free to contact Airship Technical Support at…40 minResolved
Jul 17, 2026Investigating an issue with the APIs componentThis incident has been resolved. Please feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.1h 39mResolved
Jul 16, 2026Investigating an issue with the APIs component<p>This incident has been resolved.</p><p>Please feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.</p>0 minResolved
Jul 16, 2026Investigating an issue with the APIs component<p><font color="#292a2e"><span style="font-size: 14px">We have resolved the issue impacting sends. We are continuing to monitor.</span></font></p>1h 5mResolved
Jul 16, 2026Investigating an issue with the APIs component<p>Since approximately 21:23 UTC, we are investigating an issue involving the API component. Our engineering team is working to resolve the issue. We will update our status page with additional affected components…1h 23mResolved
Jul 16, 2026Investigating an issue with the APIs componentThis incident has been resolved. Please feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.1h 32mResolved
Jul 1, 2026Scheduled TLS Certificate Migration to Google Trust Services<div><span style="font-size: 13px">The certificate migration has been completed.</span></div><div><span style="font-size…0 minResolved
Jun 26, 2026Investigating an issue with the iOS Sends<p>This issue has been resolved.</p><p>Please feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.</p>0 minResolved
Jun 26, 2026Investigating an issue with the iOS Sends<p>Our engineering team has identified the source of the issue, and the system has recovered. We are continuing to monitor for any other issues.</p><p>Please feel free to contact Airship Technical…26 minResolved
Jun 26, 2026Investigating an issue with the iOS Sends<p>
<span style="font-size: 13px">Since 7:09 PM Pacific Time, we have been actively investigating a service degradation that has resulted in delivery delays and some drops for the iOS…1h 58mResolved
Jun 26, 2026Investigating an issue with the iOS SendsThis issue has been resolved. Please feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.2h 43mResolved
Jun 17, 2026Scheduled Database Maintenance<p>The <a href="https://status.airship.com/admin/www.airship.com" target="_blank">www.airship.com</a> maintenance has been completed. Customers should be able to view and access the…0 minResolved
Jun 17, 2026Scheduled Database MaintenanceThe www.airship.com maintenance has been completed. Customers should be able to view and access the web dashboard normally. Please contact Airship Support if you have any questions or if you notice unexpected behavior…10 minResolved
Jun 4, 2026Performance Analytics Maintenance<p><span style="color: #444444">The Performance Analytics maintenance has been completed.</span></p><p><span style="color: #444444; font-size: inherit">Customers…0 minResolved
Jun 4, 2026Performance Analytics MaintenanceThe Performance Analytics maintenance has been completed. Customers should be able to view and use Performance Analytics normally. Please contact Airship Support if there are any questions or notice any unexpected…1h 0mResolved
May 24, 2026Investigating an issue with the Mobile Messaging component<p>This issue has been resolved.</p><p>Please feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns. </p>0 minResolved
May 24, 2026Investigating an issue with the Mobile Messaging component<p>Our engineering team has identified the source of the issue and the system has recovered. We are continuing to monitor for any other issues.</p><p><span style="font-size…1h 15mResolved
May 24, 2026Investigating an issue with the Mobile Messaging componentThis issue has been resolved. Please feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.3h 41mResolved
May 6, 2026Investigating an issue with the Mobile Messaging component<p>This issue has been resolved.</p><p>Please feel free to contact Airship Technical Support at <a href="https://support.airship.com&quot…0 minResolved
May 5, 2026Investigating an issue with the Mobile Messaging component<p><font color="#000000">Our team is actively monitoring the issue and working to restore a full recovery. Customers using features that rely on attributes, personalization, and other mixed…5h 30mResolved
May 5, 2026Investigating an issue with the Mobile Messaging component<p><font color="#000000">Our engineering team has identified the source of the issue and the system has recovered. We are continuing to monitor for any other…9h 26mResolved
May 5, 2026Investigating an issue with the Mobile Messaging component<p><font color="#000000">As of 9:55 AM PST / 16:55 UTC, we are actively investigating a service degradation that is resulting in delivery delays for non-broadcast…10h 4mResolved
May 5, 2026Investigating an issue with the Mobile Messaging componentThis issue has been resolved. Please feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.10h 26mResolved
Apr 17, 2026Scheduled TLS Certificate Migration to Google Trust ServicesThe certificate migration has been completed. Please contact Airship Support if there are any questions or notice any unexpected behavior.1787h 43mResolved
Apr 7, 2026Performance Analytics Maintenance<p><span style="color: rgba(68, 68, 68, 1)">The Performance Analytics maintenance has been completed.</span></p><p><span style="color: rgba(68, 68, 68, 1); font-size…0 minResolved
Apr 7, 2026Performance Analytics MaintenanceThe Performance Analytics maintenance has been completed. Customers should be able to view and use Performance Analytics normally. Please contact Airship Support if there are any questions or notice any unexpected…1h 0mResolved
Mar 11, 2026Investigating an issue with the APIs component<p>This issue has been resolved. </p><p>Please, feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.</p>0 minResolved
Mar 11, 2026Investigating an issue with the APIs componentThis issue has been resolved. Please, feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.39 minResolved
Mar 11, 2026Scheduled Database Maintenance<p>The <a href="www.airship.com" target="_blank">www.airship.com</a> maintenance has been completed. Customers should be able to view and access the web dashboard…0 minResolved
Mar 11, 2026Scheduled Database MaintenanceThe www.airship.com maintenance has been completed. Customers should be able to view and access the web dashboard normally. Please contact Airship Support if you have any questions or if you notice unexpected behavior…10 minResolved
Mar 10, 2026Retroactive Incident Update: Personalized Emails<p>This issue has been resolved.</p><p>Please feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.</p>0 minResolved
Mar 10, 2026Retroactive Incident Update: Personalized EmailsThis issue has been resolved. Please feel free to contact Airship Technical Support at https://support.airship.com, if you have any questions or concerns.9h 49mResolved
Mar 3, 2026Issues with evaluating tags, events, and attributes<p>This issue has been resolved. </p><p>Please, feel free to contact Airship Technical Support at <a href="https://support.airship.com&quot…0 minResolved
Mar 3, 2026Issues with evaluating tags, events, and attributes<p>Our engineering team has found the source of the issue.</p><p>The backlog of delayed message deliveries has now been processed.</p><p>We are currently monitoring the system to ensure a…20 minResolved
Mar 3, 2026Issues with evaluating tags, events, and attributesThis issue has been resolved. Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.29 minResolved
Feb 20, 2026Delays with Attributes and Tags Segmentation<p>This incident has been resolved.</p><p>Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.</p>0 minResolved
Feb 20, 2026Delays with Attributes and Tags Segmentation<p>Our engineering team has implemented a fix and we are currently monitoring the system.</p><p><span style="font-size: inherit">Please, feel free to contact Airship Technical Support…12 minResolved
Feb 20, 2026Delays with Attributes and Tags SegmentationThis incident has been resolved. Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.19 minResolved
Feb 20, 2026Performance Analytics Maintenance<p><span style="color: rgba(68, 68, 68, 1)">The Performance Analytics maintenance has been completed.</span></p><p><span style="color: rgba(68, 68, 68, 1); font-size…4862h 14mResolved
Feb 20, 2026Performance Analytics MaintenanceThe Performance Analytics maintenance has been completed. Customers should be able to view and use Performance Analytics normally. Please contact Airship Support if there are any questions or notice any unexpected…1h 0mResolved
Feb 17, 2026Delays with Attributes and Tags Segmentation<p>This incident has been resolved.</p><p>Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.</p>4923h 1mResolved
Feb 17, 2026Delays with Attributes and Tags Segmentation<p>Our engineering team has implemented a fix and we are currently monitoring the system.</p><p>Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any…4923h 6mResolved
Feb 17, 2026Delays with Attributes and Tags SegmentationThis incident has been resolved. Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.1h 38mResolved
Jan 22, 2026Performance Analytics Maintenance<p>The Performance Analytics maintenance has been completed. <br><br>Customers should be able to view and use Performance Analytics normally.<br>Please contact Airship Support if there are…5223h 59mResolved
Jan 22, 2026Performance Analytics MaintenanceThe Performance Analytics maintenance has been completed. Customers should be able to view and use Performance Analytics normally. Please contact Airship Support if there are questions or if unexpected...1h 0mResolved
Jan 14, 2026SMS/MMS deliveries delayed on Verizon WirelessThis incident has been resolved.12h 52mResolved
Jan 13, 2026Investigating an issue with the go.airship.com componentThis incident has been resolved. Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.55 minResolved
Dec 16, 2025Attribute List upload failingThis issue has been resolved. Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.1h 24mResolved
Dec 11, 2025Mixed Segmentation DelayThis incident has been resolved. Please, feel free to contact Airship Technical Support at https://support.airship.com, you have any questions or concerns.1h 3mResolved

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How to Read This Airship Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Airship acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Airship outage in this window ran 217d 15h, against a mean recovery of 14d 16h. If you depend on Airship in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.