Akamai Outage History

100 incidents recorded over the last 365 days, 98 of them resolved, 2 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Akamai status79.38% uptime history

Every Recorded Akamai Incident

Akamai incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Aug 22, 2026Edge Delivery Issues in IndiaWe have implemented a fix for this issue; based on current observations, the service is resuming normal operations. Customers and partners can find more details on the Akamai Community…—Investigating
Aug 20, 2026Reporting data availability issues in 'Traffic by Hostname' reportWe are continuing working on mitigating the issue and will provide another update as progress is made. We thank you for your patience.Customers and partners can find more details on the Akamai Community…—Investigating
Aug 19, 2026Certificate Provisioning System (CPS) issuesWe can confirm that the issue was mitigated at 03:34 UTC on 19 August, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…22h 35mResolved
Aug 14, 2026Inbound Email Service IssuesWe can confirm that the issue was mitigated at 14:48 UTC on August 14, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…4h 46mResolved
Aug 13, 2026Connection drops and increased latency in MiamiWe can confirm that the issue was confirmed mitigated at 20:42 UTC on August 18, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…121h 58mResolved
Aug 12, 2026Edge Delivery Issues in IndiaWe can confirm that the issue was mitigated at 11:50 UTC on August 12, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…24h 50mResolved
Aug 11, 2026Certificate Provisioning System (CPS) IssuesWe can confirm that the issue was mitigated at 08:30 UTC on August 14, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…78h 56mResolved
Aug 4, 2026Web Security Analytics IssuesWe became aware of an issue with Web Security Analytics related to Empty HTTP Accept Language and Content Length header values being logged. The issue lasted between 11:30 UTC on August 3, 2026, and 14:00 UTC on August…-83 minResolved
Aug 4, 2026Reporting data availability issues in 'Traffic by Hostname' reportWe can confirm that the issue was mitigated at 00:20 UTC on August 4, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…30h 38mResolved
Aug 1, 2026Edge Delivery IssuesWe can confirm that the issue was mitigated at 09:05 UTC on August 1, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…1h 20mResolved
Jul 29, 2026NetStorage Issues in EuropeWe can confirm that the issue was mitigated at 14:21 UTC on 29 July 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…2h 18mResolved
Jul 27, 2026Bot Manager false positive issuesWe can confirm that the issue was mitigated at 01:30 UTC on 27 July 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…4h 20mResolved
Jul 24, 2026Edge Delivery IssuesWe can confirm that the issue was mitigated at 12:00 UTC on July 24, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…6h 23mResolved
Jul 19, 2026Edge delivery Issues in IndiaWe can confirm that the issue was mitigated at 04:10 UTC on July 19, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…31h 6mResolved
Jul 16, 2026Application Load Balancer reporting availability issuesWe can confirm that the issue was mitigated at 04:36 UTC on 16 July 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…165h 44mResolved
Jul 2, 2026Edge Delivery - Content Delivery in PakistanWe can confirm that the issue was mitigated at 4:20 UTC on July 2, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: or reaching…85h 31mResolved
Jun 30, 2026Configuration Deployment Issues in Property ManagerWe can confirm that the issue was mitigated at 21:14 UTC on June 30, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…47 minResolved
Jun 28, 2026Cloudlets issues while activating Application Load Balancing configurationsWe can confirm that the issue was mitigated at 16:50 UTC on June 28, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…24h 57mResolved
Jun 25, 2026DataStream Configuration IssuesWe can confirm that the issue was mitigated at 20:55 UTC on 25 June 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…29h 20mResolved
Jun 16, 2026Edge Delivery Issues in Miami, USWe became aware of an issue with HTTP and HTTPS related to latency and performance degradation while accessing the applications. The issue lasted between 13:37 UTC and 14:20 UTC on June 16, 2026. We can confirm that the…0 minResolved
Jun 12, 2026DataStream Log Delivery IssuesWe identified an issue with the Datastream service where between 10:00 UTC and 21:00 UTC on June 11, 2026, customers may have experienced degraded fidelity on CDN observability streams. We can confirm that the issue is…0 minResolved
Jun 10, 2026Bot Manager Premier IssuesWe can confirm that the issue was mitigated at 18:41 UTC on June 10, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…22h 3mResolved
Jun 6, 2026Edge Delivery Issues in NASA (North America and South America)We can confirm that the issue was mitigated at 1:30 UTC on June 6, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…2h 51mResolved
Jun 5, 2026Edge Delivery - HTTP Content Delivery in EuropeWe can confirm that the issue was mitigated at 17:30 UTC on June 12, 2026, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…330h 50mResolved
May 27, 2026Edge Delivery IssuesWe became aware of an issue with HTTP and HTTPS related to latency while accessing the applications. The issue lasted between 11:18 UTC and 12:22 UTC on May 27, 2026. We can confirm that the issue is now resolved, and…0 minResolved
May 21, 2026Delay in External Email DeliveryWe can confirm that the issue was mitigated at 14:50 UTC on May 21, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…2h 54mResolved
May 20, 2026Configuration Deployment issues with EdgeWorkers and mPulse configuration activationsStarting around 12:00 UTC on May 20, 2026, users experienced difficulties with configuration deployments for mPulse and EdgeWorkers. During this period, activations within Property Manager were impacted, preventing…22h 7mResolved
May 19, 2026Reporting Issues affecting URL Traffic and URL Responses reportsWe can confirm that the issue was mitigated and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…309h 32mResolved
May 14, 2026Cloudlets Policy Updates IssuesWe can confirm that the issue was mitigated at 18:21 UTC on May 14th, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…37 minResolved
May 13, 2026Edge Delivery Issues in Amsterdam, NetherlandsWe can confirm that the issue was mitigated at approximately 09:40 UTC on May 13, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in…51 minResolved
May 12, 2026Edge Delivery Issues between India and EuropeCustomers and partners can find an incident summary report here: https://community.akamai.com/customers/s/feed/0D5a7000017mjDUCAY8h 0mResolved
May 11, 2026Bot Manager Premier IssuesWe can confirm that the issue was mitigated at 23:13 UTC on May 11, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…27h 15mResolved
May 6, 2026Certificate Provisioning System (CPS) issuesWe can confirm that the issue was mitigated at approximately 11:30 UTC on May 6, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in…39 minResolved
Apr 30, 2026Bot Manager Elevated False Positives IssuesWe can confirm that the issue was mitigated at 19:00 UTC on April 30, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…1h 18mResolved
Apr 29, 2026Reporting Issues affecting URL Traffic and URL Responses reportsWe can confirm that the issue was mitigated at 06:50 UTC on May 4, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…127h 4mResolved
Apr 28, 2026Intermittent Edge Delivery Delays in Chennai, IN (MAA) RegionWe can confirm that the issue was mitigated at 12:00 UTC on 2 May, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…130h 22mResolved
Apr 28, 2026Edge Delivery - HTTP Content Delivery in EuropeWe can confirm that the issue was mitigated at 16:20 UTC on April 28, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…7h 57mResolved
Apr 28, 2026Delay in Traffic by Hostname reportsWe can confirm that the issue was mitigated at 13:30 UTC on April 28, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…14h 12mResolved
Apr 27, 2026Secure Internet Access IssuesWe can confirm that the issue was mitigated at 05:26 UTC on 27 April, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…10h 6mResolved
Apr 24, 2026TrafficPeak IssuesWe can confirm that the issue was mitigated at 23:36 UTC on April 24, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…3h 44mResolved
Apr 23, 2026WSA reporting incomplete or missing data when filtering by TLS v3 FingerprintWe can confirm that the issue was mitigated at 10:45 UTC on April 28, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…123h 28mResolved
Apr 23, 2026Akamai Control Center IssuesWe became aware of an issue in the Akamai Control Center related to errors when using multiple tools within "Edge Diagnostics". The issue lasted between 20:34 UTC on April 22, 2026, and 8:31 UTC on April 23, 2026. We…0 minResolved
Apr 20, 2026Edge Delivery Issues in Frankfurt(DE-FRA-2)Customers and partners can find an incident summary report, here: https://community.akamai.com/customers/s/feed/0D5a7000014QIlOCAW12h 42mResolved
Apr 16, 2026NetStorage IssuesWe can confirm that the issue was mitigated at 04:57 UTC on 16 April 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…3h 26mResolved
Apr 7, 2026Configuration Deployment Issues in Property ManagerWe can confirm that the issue was mitigated at 11:30 UTC on April 8, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…18h 18mResolved
Apr 7, 2026Data Services- Reporting IssuesWe can confirm that the issue was mitigated at 11:00 UTC on April 13, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…175h 36mResolved
Apr 7, 2026Certificate Provisioning System IssuesWe can confirm that the issue was mitigated at 9:49 UTC on April 7, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…3h 29mResolved
Apr 6, 2026Edge Delivery Issues in Chicago, IllinoisWe can confirm that the issue was mitigated at 23:12 UTC on April 10, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: or…213h 40mResolved
Apr 3, 2026Cloudlets and NetStorage upload IssuesCustomers and partners can find an incident summary report here: https://community.akamai.com/customers/s/feed/0D5a7000011usZNCAY.77h 0mResolved
Mar 31, 2026Content Purge and Edge Delivery Issues for Customers Using Enforced mTLS settingsWe can confirm that the issue was mitigated at 14:00 UTC on April 2, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…55h 10mResolved
Mar 24, 2026Edge Delivery IssuesWe can confirm that the issue was mitigated at 17:24 UTC on March 25, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…18h 51mResolved
Mar 24, 2026Certificate Provisioning System (CPS) issuesAfter further investigation it was determined that this issue is not causing any customer impact or service disruption, we apologize for the confusion.1h 55mResolved
Mar 19, 2026Edge Delivery Issues With OpenJDKWe can confirm that the issue was mitigated at 18:35 UTC on March 20, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…97h 20mResolved
Mar 17, 2026Enterprise Application Access (EAA) IssuesWe can confirm that the issue was mitigated at 12:00 UTC on March 17, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…2h 22mResolved
Mar 13, 2026Connectivity Issues Impacting EAA, BMP, APR, and ETP/SIACustomers and partners can find an incident summary report here: https://community.akamai.com/customers/s/feed/0D5a700000yhjlyCAA1h 18mResolved
Mar 13, 2026Akamai Control Center IssuesWe can confirm that the issue was mitigated at 5:45 UTC on 13 March, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…2h 53mResolved
Mar 11, 2026Edge Delivery IssuesWe became aware of an issue with HTTP and HTTPS edge delivery network related to latency and/or availability issues. The issue lasted between 05:15 UTC and 07:11 UTC on 11 March, 2026. We can confirm that the issue is…0 minResolved
Mar 10, 2026Edge Delivery Issues in Dallas, USWe became aware of an issue with Edge Delivery related to performance degradation in Dallas, US. The issue lasted between 14:37 UTC and 15:43 UTC on March 10, 2026. We can confirm that the issue is now resolved, and the…0 minResolved
Mar 10, 2026DNS Malicious Filtering IssuesWe can confirm that the issue was mitigated at 20:39 UTC on March 10, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: or…4h 21mResolved
Mar 9, 2026Compute Connectivity Issues Impacting EAA, BMP, APR, and ETP/SIAWe can confirm that the issue was mitigated at 21:16 UTC on March 9, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: or reaching…3h 7mResolved
Mar 7, 2026Bot Manager Premier (BMP) IssuesWe can confirm that the issue was mitigated at 22:00 UTC on March 7, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…3h 6mResolved
Mar 5, 2026Enterprise Application Access (EAA) IssuesWe can confirm that the issue was mitigated at 20:55 UTC on March 5, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to: or reaching…1h 25mResolved
Feb 27, 2026Multiple Compute and Edge Delivery Services Experiencing Packet Loss in India RegionWe can confirm that the issue was mitigated at 13:40 UTC on February 28, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…92h 0mResolved
Feb 27, 2026Multiple Compute and Edge Delivery Services Experiencing Packet Loss in India RegionWe can confirm that the issue was mitigated at 13:10 UTC on February 27, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…6h 20mResolved
Feb 19, 2026Content Purge API IssuesWe can confirm that the issue was mitigated at ~19:00 UTC on February 19, 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…1h 27mResolved
Feb 11, 2026Certificate Provisioning System (CPS) recurrence of issues in Akamai Control Center PortalWe can confirm that the issue was mitigated at 17:00 UTC on March 19th, 2026; and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…886h 7mResolved
Feb 10, 2026Issues accessing Akamai Control CenterWe can confirm that the issue was mitigated at 23:58 UTC on February 10, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…1h 48mResolved
Feb 10, 2026Certificate Provisioning System (CPS) issues in Akamai Control Center PortalWe can confirm that the issue was mitigated at 03:22 UTC on 10 February 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…17h 17mResolved
Jan 30, 2026Enterprise Center IssuesWe can confirm that the issue was mitigated at 00:07 UTC on February 4, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…107h 19mResolved
Jan 28, 2026Edge Delivery IssuesCustomers and partners can find an incident summary report here: https://community.akamai.com/customers/s/feed/0D5a700000qrZ1jCAE.0 minResolved
Jan 26, 2026Certificate Provisioning System (CPS) Errors in Akamai Control Center (ACC)We recently became aware of an issue with the Certificate Provisioning System (CPS) user interface in Akamai Control Center (ACC) where users experienced "Akamai Control Center has experienced an error, please try…0 minResolved
Jan 23, 2026Upcoming winter storm notificationAfter monitoring our systems, we haven’t observed any issues with our services related to the winter storm. We will now consider this notification resolved.95h 42mResolved
Jan 13, 2026Edge Delivery Issues in Paris, France and BogotaWe became aware of an issue with Edge Delivery Network related to connectivity time outs and latency issues with packet loss alerts. The issue lasted between 7:00 UTC and 7:30 UTC on 13th January, 2026. We can confirm…0 minResolved
Jan 12, 2026Reporting IssuesWe can confirm that the issue was mitigated at 04:00 UTC on 13 January 2026, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…13h 40mResolved
Jan 8, 2026Enterprise Security - SIA impact in IndiaWe can confirm that the issue was mitigated at 11:47 UTC on January 9, 2026 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…30h 11mResolved
Dec 22, 2025TLS Provisioning issuesCustomers and partners can find an incident summary report, here: https://community.akamai.com/customers/s/feed/0D5a700000mklwcCAA44h 18mResolved
Dec 15, 2025Edge Delivery Issues in Singapore and ChennaiWe can confirm that the issue was mitigated at 18:00 UTC on December 15, 2025, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…91h 14mResolved
Dec 5, 2025Edge Delivery IssuesWe can confirm that the issue was mitigated at 14:49 on December 5, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…7h 48mResolved
Nov 25, 2025Akamai Control Center IssuesCustomers and partners can find an incident summary report, here: https://community.akamai.com/customers/s/feed/0D5a700000jY2LgCAK.3h 20mResolved
Nov 24, 2025Edge Delivery Issues- between Australia/New Zealand and Non-Oceanic regionsWe can confirm that the issue was mitigated at 15:31 UTC on November 25, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…192h 45mResolved
Nov 22, 2025Edge Delivery Issues in AsiaWe can confirm that the issue was mitigated at 17:30 UTC on November 22, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…78h 24mResolved
Nov 21, 2025Edge delivery issues in AsiaWe became aware of an issue with a third-party service provider causing performance degradation to Edge Delivery in Asia. The issue lasted between 11:00 UTC on November 21, 2025, and 12:10 UTC on November 21, 2025. The…0 minResolved
Nov 19, 2025Web Security Analytics IssuesWe became aware of an issue in Web Security Analytics regarding errors when loading the application. The issue lasted between 13:25 UTC and 14:10 UTC on November 19, 2025. We can confirm that the issue is now resolved…0 minResolved
Nov 18, 2025Akamai Control Center IssuesCustomers and partners can find an incident summary report here: [https://community.akamai.com/customers/s/feed/0D5a700000ihUWKCA2](https://community.akamai.com/customers/s/feed/0D5a700000ihUWKCA2)2h 4mResolved
Nov 8, 2025Connection issues with Compute and Edge Delivery services in IndiaWe became aware of an issue with Compute and Edge Delivery services hosted in India related to connection timeouts and packet loss due to an issue with a third party transit provider. The issue lasted between 13:52 UTC…0 minResolved
Nov 4, 2025Issue with WSA, Content Protector and Firewall for AI DashboardsWe can confirm that the issue was mitigated at 13:18 on 04 November 2025, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…1h 30mResolved
Nov 4, 2025Edge delivery issues in AfricaWe can confirm that the issue was mitigated at approximately 11:45 UTC on November 4, 2025, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging…5h 26mResolved
Oct 29, 2025Edge Delivery IssuesCustomers and partners can find an incident summary report, here: [https://community.akamai.com/customers/s/feed/0D5a700000gBYHwCAO](https://community.akamai.com/customers/s/feed/0D5a700000gBYHwCAO)3h 4mResolved
Oct 28, 2025Web Application Firewall IssuesWe became aware of an issue with Content Protector related to availability with Rule ID # 3903402. The issue lasted from around 22:30 UTC on 22 October 2025 to 07:00 UTC on 23 October 2025, and 19:15-20:45 UTC on 27…0 minResolved
Oct 23, 2025Web Security Analytics and Reporting IssuesCustomers and partners can find an incident summary report here: https://community.akamai.com/customers/s/feed/0D5a700000fIcE8CAK120h 49mResolved
Oct 23, 2025Akamai Control Center Reporting issuesWe became aware of an issue with the Akamai Control Center related to multiple security reports returning errors. The issue lasted between 7:55 UTC on October 23, 2025, and 8:55 UTC on October 23, 2025. We can confirm…0 minResolved
Oct 20, 2025Akamai MFA and EAA SMS Delivery IssuesOur MFA's SMS message delivery service provider has marked this incident as resolved at 23:08 UTC on October 20, 2025; based on current observations, the service has resumed normal operations.9h 27mResolved
Oct 15, 2025Reporting IssuesWe can confirm that the issue was mitigated at 6:45 UTC on 15 October 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…1h 42mResolved
Oct 14, 2025Performance degradation for various products in Washington (IAD3)Customers and partners can find an incident summary report, here: [https://community.akamai.com/customers/s/feed/0D5a700000drRseCAE](https://community.akamai.com/customers/s/feed/0D5a700000drRseCAE)23h 29mResolved
Sep 30, 2025EAA Enterprise Center issuesWe can confirm that the issue was mitigated at 14:30 UTC on October 1, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…32h 48mResolved
Sep 27, 2025Edge Delivery issues in IndiaCustomers and partners can find an incident summary report here: https://community.akamai.com/customers/s/feed/0D5a700000c0cXWCAY.12h 12mResolved
Sep 15, 2025Akamai Control Center IssuesWe became aware of an issue with Property Manager related to availability with intermittent blank pages. The issue lasted between around 13:00 UTC on 11 September 2025 and 06:26 UTC on 15 September 2025. We can confirm…0 minResolved
Sep 14, 2025Connectivity Issues - US-MIA (Miami), IT-MIL (Milan) and BR-GRU (Sao Paulo)We can confirm that the issue was mitigated at 08:23 UTC on September 15, 2025 and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…47h 5mResolved
Sep 6, 2025Edge Delivery issues in IndiaCustomers and partners can find an incident summary report, here: https://community.akamai.com/customers/s/feed/0D5a700000ZrVV1CAN437h 31mResolved
Sep 1, 2025Edge Delivery issues in the PhilippinesWe can confirm that the issue was mitigated at 18:55 UTC on September 1, 2025, and the service has resumed normal operation. Customers and partners can view additional details about the incident by logging in to…407h 11mResolved

How to Read This Akamai Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Akamai acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Akamai outage in this window ran 36d 22h, against a mean recovery of 2d 6h. If you depend on Akamai in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.