Algolia Outage History
49 incidents recorded over the last 365 days, 49 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Algolia Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Aug 20, 2026 | Incident on cluster c23-uswWe are encountering a major issue that impact all API calls (liveness check). | 2 min | Resolved |
| Aug 19, 2026 | Incident on cluster c23-uswWe are encountering a major issue that impact all API calls (liveness check). | 1 min | Resolved |
| Aug 17, 2026 | Incident on DashboardDashboard is encountering a major outage | 1 min | Resolved |
| Aug 17, 2026 | Incident on cluster c3-brWe are encountering a major issue that impact all API calls (liveness check). | 1 min | Resolved |
| Aug 10, 2026 | Incident on cluster c23-uswWe are encountering a major issue that impact all API calls (liveness check). | 2 min | Resolved |
| Aug 6, 2026 | Incident on cluster c23-uswWe are encountering a major issue that impact all API calls (liveness check). | 5 min | Resolved |
| Aug 4, 2026 | Incident on cluster c7-euWe are encountering issues with add/update API calls. Search queries are not impacted. | 4h 48m | Resolved |
| Aug 2, 2026 | Incident on DashboardDashboard is encountering a major outage | 1 min | Resolved |
| Jul 29, 2026 | Incident on cluster s8-hkWe are encountering a major issue that impact all API calls (liveness check). | 0 min | Resolved |
| Jul 24, 2026 | Incident on cluster c23-uswWe are encountering a major issue that impact all API calls (liveness check). | 2 min | Resolved |
| Jul 22, 2026 | Incident on cluster m251-useWe are encountering issues with add/update API calls. Search queries are not impacted. | 1 min | Resolved |
| Jul 17, 2026 | Incident on cluster c9-uscWe are encountering a major issue that impact all API calls (liveness check). | 0 min | Resolved |
| Jul 15, 2026 | Incident on cluster s5-deWe are encountering a major issue that impact all API calls (liveness check). | 1h 11m | Resolved |
| Jun 18, 2026 | Incident impacting the CrawlerWe have an ongoing incident impacting the Crawler. Our Engineering team is actively investigating the issue. | 1108h 2m | Resolved |
| Jun 15, 2026 | Incident on cluster s5-uaeWe are encountering a major issue that impact all API calls. | 3 min | Resolved |
| Jun 15, 2026 | Incident on cluster s6-uswWe are encountering a major issue that impact all API calls (liveness check). | 4 min | Resolved |
| Jun 15, 2026 | Incident on cluster s9-auWe are encountering a major issue that impact all API calls (liveness check). | 1h 13m | Resolved |
| Jun 15, 2026 | Incident on cluster s9-hkWe are encountering a major issue that impact all API calls (liveness check). | 3 min | Resolved |
| Jun 15, 2026 | Incident on cluster s12-inWe are encountering a major issue that impact all API calls (liveness check). | 2 min | Resolved |
| Jun 15, 2026 | Incident on cluster s11-zaWe are encountering a major issue that impact all API calls (liveness check). | 4 min | Resolved |
| Jun 15, 2026 | Incident on cluster s5-uswWe are encountering a major issue that impact all API calls (liveness check). | 3 min | Resolved |
| Jun 15, 2026 | Incident on cluster s4-ukWe are encountering a major issue that impact all API calls (liveness check). | 3 min | Resolved |
| Jun 15, 2026 | Incident on cluster s5-sgWe are encountering a major issue that impact all API calls (liveness check). | 0 min | Resolved |
| Jun 15, 2026 | Incident on cluster s16-jpWe are encountering a major issue that impact all API calls (liveness check). | 2 min | Resolved |
| Jun 15, 2026 | Incident on cluster s8-hkWe are encountering a major issue that impact all API calls (liveness check). | 3 min | Resolved |
| Jun 15, 2026 | Incident on cluster s9-euWe are encountering a major issue that impact all API calls (liveness check). | 1 min | Resolved |
| Jun 15, 2026 | Incident on cluster s5-deWe are encountering a major issue that impact all API calls (liveness check). | 2 min | Resolved |
| Jun 15, 2026 | Incident on cluster s8-auWe are encountering a major issue that impact all API calls (liveness check). | 1h 12m | Resolved |
| Jun 15, 2026 | Incident on cluster s17-brWe are encountering a major issue that impact all API calls (liveness check). | 1 min | Resolved |
| Jun 15, 2026 | Incident on cluster s8-caWe are encountering a major issue that impact all API calls. | 4 min | Resolved |
| Jun 15, 2026 | Incident on cluster s11-useWe are encountering a major issue that impact all API calls (liveness check). | 2 min | Resolved |
| Jun 15, 2026 | Incident on cluster s10-useWe are encountering a major issue that impact all API calls (liveness check). | 2 min | Resolved |
| Jun 3, 2026 | Issue with Shopify affecting users of our Shopify ExtensionUsers of our Shopify integration may be encountering issues due to an issue with Shopify. You can find more details of the issue here: https://www.shopifystatus.com/ | 1467h 50m | Resolved |
| Jun 3, 2026 | Issue with Shopify affecting users of our Shopify ExtensionUsers of our Shopify integration may be encountering issues due to an issue with Shopify. You can find more details of the issue here: https://www.shopifystatus.com/ | 15h 15m | Resolved |
| May 19, 2026 | Incident on Insights USInsights US is encountering a major outage | 1831h 5m | Resolved |
| May 19, 2026 | Incident on Insights DEInsights DE is encountering a major outage | 1831h 5m | Resolved |
| May 19, 2026 | Incident on UsageUsage API is encountering a major outage | 1831h 5m | Resolved |
| May 4, 2026 | Incident on cluster m251-useWe are encountering a major issue that impact all API calls. | 2194h 14m | Resolved |
| May 4, 2026 | Incident on cluster m232-euWe are encountering a major issue that impact all API calls. | 2194h 14m | Resolved |
| May 4, 2026 | Incident on cluster m245-ukWe are encountering a major issue that impact all API calls. | 2194h 14m | Resolved |
| May 4, 2026 | Incident on cluster m250-jpWe are encountering a major issue that impact all API calls. | 2194h 14m | Resolved |
| May 4, 2026 | Incident on cluster m93-auWe are encountering a major issue that impact all API calls. | 2194h 14m | Resolved |
| May 4, 2026 | Incident on cluster m249-caWe are encountering a major issue that impact all API calls. | 2194h 14m | Resolved |
| May 4, 2026 | Incident on cluster m252-uswWe are encountering a major issue that impact all API calls. | 2194h 14m | Resolved |
| May 4, 2026 | Incident on cluster m242-deWe are encountering a major issue that impact all API calls. | 2194h 14m | Resolved |
| May 4, 2026 | Incident on cluster m81-uscWe are encountering a major issue that impact all API calls. | 2194h 14m | Resolved |
| May 3, 2026 | Incident on cluster m250-jpWe are encountering issues with add/update API calls. Search queries are not impacted. | 2217h 36m | Resolved |
| Apr 23, 2026 | Incident on cluster c32-euWe are encountering a major issue that impact all API calls (liveness check). | 2452h 7m | Resolved |
| Apr 22, 2026 | Indexing outage on BigCommerce integrationThere is an ongoing incident affecting indexing functionality in our BigCommerce integration. Additionally, the BigCommerce app is currently non-functional. Our engineering team is investigating the issue. Search… | 2481h 40m | Resolved |
How to Read This Algolia Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Algolia acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Algolia outage in this window ran 103d 9h, against a mean recovery of 29d 18h. If you depend on Algolia in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.