Alma Outage History

14 incidents recorded over the last 365 days, 14 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Alma status100.00% uptime history

Every Recorded Alma Incident

Alma incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Jul 22, 2026Payment creation issue for Adyen TerminalsOur engineering team has mitigated the issue. All services are back up and running.10 minResolved
Jul 7, 2026Maintenance operationMaintenance has started1719h 43mResolved
Jun 24, 2026We are experiencing issues with ShopifyThe issue originated with Shopify; the issue has been resolved on their end.28 minResolved
Jun 10, 2026Partial outageOur teams have identified and fixed an issue with our payment processing. Our systems are fully operational again.6 minResolved
Mar 2, 2026Payment 3DS errorsThe incident has been fully resolved.1h 53mResolved
Feb 27, 2026General unavailability of our servicesOur teams have identified an internal issue that caused our services to be unavailable. We have now fixed the issue, and our services are back to normal since 11:47am Paris time.25 minResolved
Feb 24, 2026General unavailability of our servicesOur teams have now fixed our internal issue, and our services are back to normal since 11:59am Paris time.2h 11mResolved
Feb 21, 20263DS issues with Credit Agricole cardsThe source of the issue was external and has been fixed at 13:47 Paris time.5h 8mResolved
Feb 4, 2026Elevated latenciesThe issue has been resolved. Systems are fully recovered and operating normally.18 minResolved
Jan 12, 2026Service degradationOn January 8, 2026, between 14:48 UTC and 14:50 UTC, our services experienced a brief degradation affecting approximately 18% of traffic for 1 minute and 20 seconds.-5819 minResolved
Dec 8, 2025Strong Customer Athentication errors during paymentsOur payment providers have resolved the underlying issue, and all services are now fully operational. Thank you for your patience.8h 22mResolved
Dec 5, 2025Third-party outageCloudflare has resolved their incident. All our services are back to normal. The impact on our services has been mitigated by our teams.12 minResolved
Dec 4, 2025Partial outage on Adyen EPTSince 16:04pm, the issue has been fixed and payments should function as usual.13 minResolved
Nov 18, 2025Service degradationCloudflare has [confirmed](https://www.cloudflarestatus.com/incidents/8gmgl950y3h7) that the majority of the impact has now been resolved, and we’re seeing that our services have recovered since 2pm. We’re continuing…3h 33mResolved

Hear about the next one while it is open

Everything above is a record written after the fact. We can email you when the next Alma incident opens instead, at the point where knowing still changes what you do.

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How to Read This Alma Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Alma acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Alma outage in this window ran 71d 15h, against a mean recovery of 5d 14h. If you depend on Alma in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.