Anaplan Outage History

85 incidents recorded over the last 365 days, 58 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Anaplan status99.90% uptime history

Every Recorded Anaplan Incident

Anaplan incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 16, 2026Important: IP allowlist updateImportant: IP allowlist update Anaplan is expanding its network to boost platform performance and support long-term growth. We’re adding new IP addresses to the active production environment for in1: Cloud - India on…1h 0mScheduled
Nov 7, 2026November 7: Scheduled platform maintenance - platform unavailableWe will be undergoing scheduled maintenance during this time.5h 0mScheduled
Nov 7, 2026November 7: Scheduled Platform Maintenance Anaplan Google Cloud Dedicated; Platform UnavailableAnaplan will be implementing key infrastructure improvements and platform enhancements on Saturday, November 7, 2026, from 15:00 UTC.   This scheduled maintenance window facilitates the deployment of advanced platform…5h 0mScheduled
Oct 27, 2026Platform AlertsWe have confirmed that the issue is now resolved. We deeply apologize for any impact this issue may have caused. We appreciate your patience and partnership as we worked through this issue. We will follow up…2h 19mResolved
Oct 26, 2026Platform AlertsOn October 26, 2026, at 10:47 UTC, we became aware of an issue which affected our me1: Cloud - Saudi Arabia region. As a result of this issue, customers experienced difficulties accessing the Home and Models pages…29 minResolved
Oct 24, 2026October 24: Scheduled platform maintenance - platform unavailableThe scheduled maintenance has been completed.4h 0mScheduled
Oct 16, 2026Platform Alerts**Introduction** Between 14:25 UTC and 15:05 UTC on October 16, 2026, users were unable to log in to the platform or access their models. This disruption lasted for 40 minutes, affecting customers in the following…56 minResolved
Oct 10, 2026October 10: Scheduled platform maintenance - platform unavailableThe scheduled maintenance has been completed.4h 0mScheduled
Oct 10, 2026October 10: Scheduled Platform Maintenance Anaplan Amazon Cloud Dedicated; Platform UnavailableThe scheduled maintenance has been completed.4h 0mScheduled
Oct 7, 2026Platform AlertsBetween 14:41 UTC and 17:47 UTC on Wednesday, 7 October 2026, customers attempting to access models in us2: Data Center - US West may have experienced intermittent loading delays, network errors, and HTTP 500 errors…2h 20mResolved
Sep 19, 2026September 19: Scheduled Platform Maintenance Anaplan Google Cloud Dedicated; Platform UnavailableThe scheduled maintenance has been completed.4h 0mScheduled
Sep 19, 2026September 19: Scheduled platform maintenance - platform unavailableThe scheduled maintenance has been completed.4h 0mScheduled
Sep 19, 2026September 19: Scheduled Platform Maintenance Anaplan Amazon Cloud Dedicated; Platform UnavailableThe scheduled maintenance has been completed.4h 0mScheduled
Sep 17, 2026Platform AlertsOn 17 September 2026, at 11:13 UTC, customers in our eu3: Cloud - Europe region experienced delays and difficulties accessing scheduled CloudWorks™ integrations. While the CloudWorks™ user interface remained accessible…16 minResolved
Sep 16, 2026Platform AlertsOn 16 September 2026, at 12:07 UTC, customers in our us5: Cloud - US East region experienced delays in completing CloudWorks™ integration runs.  **Root cause**  During a scheduled maintenance window on our underlying…17 minResolved
Sep 10, 2026Platform AlertsOn September 10, 2026, at 16:56 UTC, customers in our us7: Cloud - US region may have experienced delays when attempting to load new workspaces. Existing active workspace sessions were unaffected.  **Root cause**  A…42 minResolved
Sep 7, 2026Platform AlertsOn September 7, 2026, at 13:00 UTC, customers experienced an inability to access the Anaplan platform. Customers encountered redirect loops and blank pages when attempting to access the user interface, and integrations…19 minResolved
Sep 5, 2026September 5: Scheduled platform maintenance - platform unavailableThe scheduled maintenance has been completed.4h 0mScheduled
Sep 4, 2026Important: IP allowlist updateThe scheduled maintenance has been completed.1 minScheduled
Sep 3, 2026Platform Alerts**Introduction** On September 3, 2026, from 14:51 UTC to 16:17 UTC, the in1: Cloud - India region was unavailable. During this period, customers were unable to access or navigate around the platform.  **Root…3h 7mResolved
Sep 1, 2026Platform AlertsOn 1 September 2026, between 08:00 UTC and 12:20 UTC, customers in our us1: Data Center - US East, us2: Data Center - US West, eu1: Data Center - Netherlands, eu2: Data Center - Germany, eu4: Cloud - Europe, us5: Cloud…2h 53mResolved
Sep 1, 2026Platform AlertsOn 1 September 2026, between 08:00 UTC and 12:20 UTC, customers in our us1: Data Center - US East, us2: Data Center - US West, eu1: Data Center - Netherlands, eu2: Data Center - Germany, eu4: Cloud - Europe, us5: Cloud…36 minResolved
Aug 27, 2026Platform AlertsOn August 27, 2026, at 10:22 UTC, some customers in our ca1: Cloud - Canada region experienced intermittent issues accessing the platform. During this time, users may have encountered errors when attempting to log in…46 minResolved
Aug 22, 2026August 22: Scheduled platform maintenance - platform unavailableThe scheduled maintenance has been completed.4h 0mScheduled
Aug 15, 2026Platform AlertsOn August 15, 2026, from 03:16 UTC to 08:23 UTC, customers in our eu2: Data Center - Germany region experienced a service interruption that prevented access to the Anaplan platform. During this time, a local…5h 9mResolved
Aug 8, 2026August 8 Scheduled Platform Maintenance Anaplan Amazon Cloud Dedicated; Platform UnavailableThe scheduled maintenance has been completed.4h 0mScheduled
Aug 8, 2026August 8: Scheduled platform maintenance - platform unavailableThe scheduled maintenance has been completed.4h 0mScheduled
Jul 29, 2026Platform AlertsOn July 29, 2026, between 10:57 UTC and 11:53 UTC, customers in our us1: Data Center - US East, us2: Data Center - US West, eu1: Data Center - Netherlands, eu2: Data Center - Germany, eu4: Cloud - Europe, us5: Cloud -…1h 44mResolved
Jul 25, 2026July 25: Scheduled platform maintenance - platform unavailable - CANCELLEDThe Anaplan platform maintenance scheduled for Saturday, July 25, 2026, at 15:00 UTC has been cancelled. The platform will remain available with no service interruptions4h 0mScheduled
Jul 24, 2026Platform Alerts**Summary**  On July 24, 2026, at 20:22 UTC, our engineering team began investigating an issue affecting customers in our ca1: Cloud — Canada region. Customers with affected workspaces were unable to open their models…161h 12mResolved
Jul 21, 2026Platform AlertsOn July 21, 2026, between 14:15 UTC and 14:50 UTC, the us5: Cloud - US East region experienced a disruption to scheduled CloudWorks™ integrations. During this window, automated workflows could not be triggered, and…24 minResolved
Jul 14, 2026Platform AlertsOn July 14, 2026, at 19:55 UTC, customers in our us7: Cloud - US West region experienced delays and failures in CloudWorks™ integration job processing. Integration jobs that were scheduled to run in this region did not…1h 7mResolved
Jul 11, 2026July 11 Scheduled Platform Maintenance Anaplan Google Cloud Dedicated; Platform UnavailableThe scheduled maintenance has been completed.5h 0mScheduled
Jul 11, 2026July 11, Scheduled Platform Maintenance Anaplan Amazon Cloud Dedicated; Platform UnavailableThe scheduled maintenance has been completed.5h 0mScheduled
Jul 11, 2026July 11: Scheduled platform maintenance - platform unavailableThe scheduled maintenance has been completed.5h 0mScheduled
Jul 2, 2026Platform AlertsOn July 1, 2026, at approximately 23:52 UTC, our monitoring systems detected a service disruption impacting customers in the me1: Cloud – Middle East and eu5: Cloud — Europe regions. During this time, affected customers…4h 0mResolved
Jun 22, 2026Platform AlertsOn June 22, 2026, at 07:20 UTC, we became aware of an issue affecting our us7: Cloud – US region. Customers experienced difficulties loading models, with impact beginning at approximately 05:12 UTC. CloudWorks™…3h 23mResolved
Jun 20, 2026June 20: Scheduled platform maintenance - platform unavailableThe scheduled maintenance has been completed.7h 0mScheduled
Jun 17, 2026Platform AlertsOn June 17, 2026, at 06:50 UTC, we became aware of an issue affecting a subset of workspaces in our eu4: Cloud - Europe region. Customers with affected workspaces were unable to load models, seeing persistent loading…3h 20mResolved
Jun 11, 2026Platform Alerts**June 8–12, 2026 Platform Disruptions** On June 8, 2026, at 11:05 UTC, our monitoring detected a brief drop in incoming traffic across the Anaplan platform, with automated monitoring checks failing across all affected…21h 49mResolved
Jun 11, 2026Platform Alerts**June 8–12, 2026 Platform Disruptions** On June 8, 2026, at 11:05 UTC, our monitoring detected a brief drop in incoming traffic across the Anaplan platform, with automated monitoring checks failing across all affected…9h 59mResolved
Jun 10, 2026Platform Alerts**June 8–12, 2026 Platform Disruptions** On June 8, 2026, at 11:05 UTC, our monitoring detected a brief drop in incoming traffic across the Anaplan platform, with automated monitoring checks failing across all affected…2h 38mResolved
Jun 10, 2026Platform Alerts**June 8–12, 2026 Platform Disruptions** On June 8, 2026, at 11:05 UTC, our monitoring detected a brief drop in incoming traffic across the Anaplan platform, with automated monitoring checks failing across all affected…5h 24mResolved
Jun 10, 2026Platform Alerts**Introduction**   On June 10, 2026, at 09:48 UTC, customers in us1: Data Center - US East experienced slight delays in the processing and successful completion of CloudWorks™ integrations.   **Root cause**  During…53 minResolved
Jun 9, 2026Platform Alerts**June 8–12, 2026 Platform Disruptions** On June 8, 2026, at 11:05 UTC, our monitoring detected a brief drop in incoming traffic across the Anaplan platform, with automated monitoring checks failing across all affected…13 minResolved
Jun 8, 2026Platform Alerts**Introduction**  On June 8, 2026, at 13:14 UTC, customers in our ap1: Cloud - Japan, eu1: Data Center - Netherlands, eu2: Data Center - Germany, us2: Data Center - US West, us5: Cloud - US East, us7: Cloud - US, and…2h 26mResolved
Jun 8, 2026Platform Alerts**June 8–12, 2026 Platform Disruptions**  On June 8, 2026, at 11:05 UTC, our monitoring detected a brief drop in incoming traffic across the Anaplan platform, with automated monitoring checks failing across all…1h 31mResolved
Jun 7, 2026Platform AlertsOn June 7, 2026, at 01:00 UTC, an incident was started after the end of the scheduled maintenance window. During the incident, customers in us1: Data Center - US East may have experienced delays in CloudWorks™…3h 17mResolved
Jun 6, 2026June 6: Scheduled platform maintenance - platform unavailableThe scheduled maintenance has been completed.10h 0mScheduled
Jun 3, 2026Platform AlertsOn June 3, 2026, between approximately 20:00 and 23:33 UTC, customers using workspaces in the us5: Cloud – US East region experienced intermittent difficulties opening workspaces and accessing models. During this time…1h 24mResolved
Jun 3, 2026Platform AlertsOn 03 June 2026, between 13:56 and 15:50 UTC, customers in the us5: Cloud - US East region experienced a service disruption. During this time, users were unable to open or schedule workspaces, and workspace allocations…56 minResolved
Jun 1, 2026Platform AlertsOn June 1, 2026, at 01:51 UTC, customers in our ap1: Cloud - Japan region reported that they were experiencing intermittent delays and difficulties accessing models, loading workspaces, and saving changes. During the…35 minResolved
May 28, 2026Platform AlertsOn May 27, 2026, at 23:24 UTC, customers in our us1: Data Center - US East region may have experienced degraded platform performance and delays in model loading. During the incident, approximately 49 customer workspaces…3h 32mResolved
May 22, 2026Platform AlertsOn May 22, 2026, between 18:24 and 20:06 UTC, customers in the following regions were unable to load or view apps and pages:  * us1: Data Center - US East  * us2: Data Center - US West  * eu1: Data Center -…1h 18mResolved
May 16, 2026May 16: Scheduled platform maintenance - platform unavailableThe scheduled maintenance has been completed.4h 0mScheduled
May 9, 2026May 9: Scheduled platform maintenance - platform unavailableThe scheduled maintenance has been completed.7h 0mScheduled
May 9, 2026Platform AlertsOn May 9, 2026, between 10:00 UTC and 18:07 UTC, we experienced an issue that intermittently disrupted platform workflows and related CloudWorks™ integrations in the eu4: Cloud - Europe region. During this time…5h 24mResolved
May 9, 2026Platform AlertsOn May 9, 2026, between 10:00 UTC and 18:07 UTC, we experienced an issue that intermittently disrupted platform workflows and related CloudWorks™ integrations in the eu4: Cloud - Europe region. During this time…38 minResolved
May 7, 2026Platform AlertsOn May 7, 2026, between 20:41 and 22:26 UTC, customers in the us7: Cloud - US region experienced degraded performance. Affected customers intermittently received internal server errors when using Anaplan XL and other…1h 29mResolved
Apr 29, 2026Platform AlertsOn April 29, 2026, at 09:12 UTC, our internal monitoring and validation checks detected workflow failures in eu3: Cloud - Europe. Customers in this region were unable to execute workflows during the incident window…43 minResolved
Apr 25, 2026April 25: Scheduled platform maintenance - platform unavailableThe scheduled maintenance has been completed.4h 0mScheduled
Apr 21, 2026Platform AlertsBetween April 20 and April 21, 2026, CloudWorks service experienced three separate incidents that caused service degradation. The first incident began on April 20 at 07:25 UTC, followed by a second at 14:38 UTC and a…44 minResolved
Apr 20, 2026Platform AlertsBetween April 20 and April 21, 2026, CloudWorks service experienced three separate incidents that caused service degradation. The first incident began on April 20 at 07:25 UTC, followed by a second at 14:38 UTC and a…27 minResolved
Apr 18, 2026April 18: Scheduled platform maintenance - CancelledThe Anaplan platform maintenance scheduled for Saturday, April 18, 2026, at 15:00 UTC has been cancelled. The platform will remain available with no service interruptions.7h 0mScheduled
Apr 16, 2026Platform AlertsOn April 16, 2026, at 17:20 UTC, our monitoring system detected a service disruption in the us2: Cloud - US West region. A few customers may have intermittently experienced issues of loading models and…2h 32mResolved
Mar 25, 2026Platform AlertsOn March 25, 2026, at 12:31 UTC, our monitoring detected a service disruption in the us7: Cloud - US region. During this time, customers may have encountered issues loading new workspaces or models. Existing open…39 minResolved
Mar 21, 2026March 21: Scheduled Platform Maintenance Anaplan Google Cloud Dedicated; Platform UnavailableThe scheduled maintenance has been completed.4h 0mScheduled
Mar 21, 2026March 21: Scheduled platform maintenance - platform unavailableThe scheduled maintenance has been completed.4h 0mScheduled
Mar 19, 2026Platform AlertsOn March 19, 2026, at 02:48 UTC, our monitoring detected that the eu2: Data Center - Germany region was unavailable. During this time, customers could still log in to Anaplan but attempts to access workspaces or models…1h 12mResolved
Mar 18, 2026Platform AlertsOn March 18, 2026, at 18:55 UTC, our monitoring detected that the eu2: Data Center - Germany region was unavailable. During this time, customers could still log in to Anaplan, but they were unable to access their…32 minResolved
Mar 14, 2026Platform AlertsOn March 14, 2026, at 05:18, customers in the us5: Cloud - US East region experienced a service disruption. During this time, users were unable to load models or experienced severe slowness when attempting to open them…3h 38mResolved
Mar 12, 2026Platform AlertsOn March 12, 2026, between 17:06 and 17:47 UTC, customers in the us5: Cloud - US East region were unable to open models or encountered errors when accessing the platform. Existing connections and workspaces already open…44 minResolved
Mar 7, 2026March 7: Scheduled platform maintenance - platform unavailableThe scheduled maintenance has been completed.7h 0mScheduled
Mar 4, 2026Platform AlertsOn March 4, 2026, at 15:44 UTC, customers in our eu1: Data Center - Netherlands region experienced difficulties accessing or opening models. Existing open connections were unaffected, while new attempts to open models…1h 7mResolved
Mar 3, 2026Platform AlertsOn March 3, 2026, at 14:20 UTC, customers in our us1: Data Center - US East, us2: Data Center - US West, eu1: Data Center - Netherlands, and eu2: Data Center - Germany regions experienced issues with CloudWorks™…8h 2mResolved
Mar 1, 2026Platform AlertsThe disaster recovery (DR) environment in the EU region is now available to customers in the ae1 (UAE) region. Core Anaplan platform functionality has been successfully restored. Action required for ae1 customers: To…191h 10mResolved
Feb 26, 2026Platform AlertsOn February 25, 2026, at 23:25 UTC, we detected an issue affecting model availability for some users in our US5 region. Initial customer reports indicated errors preventing users from opening their models. We initiated…1h 23mResolved
Feb 19, 2026Platform AlertsOn February 19, 2026, at 07:50 UTC, customers in our US5: Cloud - US East region may have experienced intermittent service disruptions. These included difficulties opening models and delays with CloudWorks™ integration…6h 12mResolved
Feb 13, 2026Platform AlertsOn February 13, 2026, some customers in us2: Data Center - US West may have experienced intermitted, degraded performance, 500 or 503 errors when accessing their workspaces, or integration failures. Our internal…35 minResolved
Feb 3, 2026Platform AlertsOn February 3, 2026, at 12:05 UTC, a small number of customers may have started to experience intermittent and transient issues, such as delays or errors when attempting to open their models. Our monitoring indicated…4h 53mResolved
Dec 18, 2025Platform AlertsOn December 18, 2025, at 13:02 UTC, an issue in a component of our authentication service resulted in a service degradation for the Anaplan platform. The issue was triggered by a significant surge of traffic, which led…1h 14mResolved
Dec 10, 2025Platform AlertsOn December 10, 2025, beginning at approximately 13:30 UTC, an issue within Google Cloud's infrastructure caused service degradation for the Anaplan platform. As a result, customers in our AP1 \(Japan\) region may have…33 minResolved
Dec 5, 2025Platform AlertsOn December 5, 2025, beginning at 08:47 UTC, an outage within Cloudflare's infrastructure resulted in widespread internet disruption. The failure led to large-scale connectivity interruption for numerous cloud…23 minResolved
Nov 20, 2025Platform Alerts - ResolvedOn November 20, 2025, starting at 13:44 UTC, some customers experienced CloudWorks™ integrations processing at a slower rate or in some cases, integrations would fail.  The following regions were impacted during this…1h 13mResolved
Nov 11, 2025Platform Alerts - ResolvedOn November 11, 2025, starting at 09:27 UTC, the Anaplan platform experienced a brief service degradation. This disruption, lasting 20 minutes, resulted in a period where users faced intermittent authentication issues…31 minResolved

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How to Read This Anaplan Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Anaplan acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Anaplan outage in this window ran 7d 23h, against a mean recovery of 7h 11m. If you depend on Anaplan in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.