Anytime Fitness Outage History
76 incidents recorded over the last 365 days, 49 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Anytime Fitness Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 9, 2026 | Scheduled Maintenance - Remaining Domestic Clubs- Access Control Firmware v95 ReleaseWhat’s Happening: We are deploying Firmware v95 as part of the staged rollout of this access control upgrade. This release provides security and system updates designed to keep access control devices current and support… | 72h 0m | Scheduled |
| Nov 2, 2026 | Scheduled Maintenance - MN & FAC - Access Control Firmware v95 ReleaseScheduled maintenance is currently in progress. We will provide updates as necessary. | 72h 0m | Scheduled |
| Oct 26, 2026 | Global – Power BI Reporting DegradationThe issue affecting Power BI reports has been resolved, and reporting services have returned to normal operation. Users can now access and load reports without delays or timeout messages. If you continue to experience… | 1h 11m | Resolved |
| Oct 21, 2026 | Global - Vendor Portal Website UnavailableThe issue impacting the Vendor Portal has been resolved, and users can access the site as expected. If you continue to experience any issues accessing the Vendor Portal, please submit a support ticket for further… | 23h 11m | Resolved |
| Oct 12, 2026 | Scheduled Maintenance - Remaining Domestic Clubs - Access Control Firmware v94 ReleaseThe scheduled maintenance has been completed. | 72h 0m | Scheduled |
| Oct 8, 2026 | AF Mobile App – Email Verification ErrorOur teams have confirmed that the email verification issue in the Anytime Fitness mobile app has been resolved. Members should no longer encounter errors when selecting "Send Code to Email" and should now receive the… | 3h 9m | Resolved |
| Oct 5, 2026 | Scheduled Maintenance - MN & FAC - Access Control Firmware v94 ReleaseThe scheduled maintenance has been completed. | 72h 0m | Scheduled |
| Sep 29, 2026 | US - BDA Portal Access VisibilityThe issue affecting access to the BDA portal has been resolved. The necessary account updates and resync have been completed for impacted locations and users. Access should now be restored and functioning as… | 190h 9m | Resolved |
| Sep 28, 2026 | US - Member Status Sync DelayThe sync issue between ABC and our systems that caused certain agreements to remain in a Pending or New status has been resolved. ABC has completed the necessary syncing for affected agreements, and member statuses… | 2h 47m | Resolved |
| Sep 23, 2026 | Scheduled Maintenance - Database Infrastructure UpdateThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 22, 2026 | US - Website & Dashboard DegradationOur team has resolved the issue affecting AF Dashboards and club websites for certain Anytime Fitness clubs in the United States. Affected clubs should now appear as expected in the AF Dashboard, and club websites… | 59 min | Resolved |
| Sep 17, 2026 | Scheduled Maintenance - Database Infrastructure UpdateThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Sep 17, 2026 | US - Fraudulent Online Sign-UpsThe issue affecting fraudulent online sign-ups at certain Anytime Fitness clubs in the United States has been resolved. Our teams have implemented additional safeguards to help prevent fraudulent sign-up activity and… | 596h 37m | Resolved |
| Sep 8, 2026 | AF Access Pass Issue for Android UsersThe issue affecting Android users accessing their AF Access Pass through the AF App has been resolved. Users should update to the latest version of the AF App to ensure they receive the update. If you continue to… | 73h 8m | Resolved |
| Sep 7, 2026 | Scheduled Maintenance - Remaining Domestic Clubs - Access Control Firmware v93 ReleaseThe scheduled maintenance has been completed. | 72h 0m | Scheduled |
| Sep 3, 2026 | US - First Billing Cycle After Term Membership Auto-RenewalABC has corrected the impacted membership agreements and resolved the issue affecting term memberships in the US. The affected billing periods have been addressed, and no further action is required at this time. | 305h 19m | Resolved |
| Aug 31, 2026 | Microsoft 365 – Exchange Online Service DegradationThe Exchange Online service degradation has been resolved. M365 services have returned to normal operation. If you continue to experience issues, please submit a support ticket. | 46h 58m | Resolved |
| Aug 31, 2026 | Scheduled Maintenance - MN & FAC - Access Control Firmware v93 ReleaseThe scheduled maintenance has been completed. | 72h 0m | Scheduled |
| Aug 28, 2026 | United States - Payment and Deposit ImpactsABC has confirmed that deposits are processing as expected. Franchisees may receive multiple deposits as ABC processes the days that were previously delayed. This impact is now resolved. Clubs with any remaining… | 76h 27m | Resolved |
| Aug 23, 2026 | Scheduled Maintenance: ABC FitnessThe scheduled maintenance has been completed. | 10h 0m | Scheduled |
| Aug 14, 2026 | Meraki Mobile App LatencyMeraki has released an app fix for the impact affecting camera access and live footage in the iOS and Android Meraki mobile apps. Users are now be able to access cameras and view live footage normally through the Meraki… | 1149h 2m | Resolved |
| Aug 10, 2026 | Scheduled Maintenance - Remaining Domestic Clubs - Access Control Firmware v92 ReleaseThe scheduled maintenance has been completed. | 72h 0m | Scheduled |
| Aug 10, 2026 | AF Dashboard – Fab 5 Metrics Access IssueThe issue impacting Fab 5 Metrics on the AF Dashboard has been resolved. Reports are now loading as expected. If you continue to experience any issues, please reach out through our standard support channels. | 6h 7m | Resolved |
| Aug 3, 2026 | Scheduled Maintenance - MN & FAC - Access Control Firmware v92 ReleaseThe scheduled maintenance has been completed. | 72h 0m | Scheduled |
| Jul 8, 2026 | Online Signups - Member Records Not Appearing in Club HubA fix has been applied for the issue affecting completed Online Signups. All previously impacted membership records have been corrected, and new records are now appearing normally in Club Hub and ABC. If you… | 306h 40m | Resolved |
| Jul 8, 2026 | Scheduled Maintenance - Reports and DashboardsThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jul 6, 2026 | Scheduled Maintenance - Access Control Firmware v91 ReleaseThe scheduled maintenance has been completed. | 240h 0m | Scheduled |
| Jul 1, 2026 | Scheduled Maintenance: DashboardThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jun 30, 2026 | Online Signup - Email and SMS Consent IssueWe have completed our review and confirmed the affected member records were updated as expected. The issue has been resolved. If users continue to experience issues receiving email or SMS communications, please reach… | 45h 25m | Resolved |
| Jun 30, 2026 | Scheduled Maintenance: Single Sign-OnThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jun 11, 2026 | Scheduled Maintenance: DashboardThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jun 9, 2026 | Club Hub iOS Delayed NotificationsClub Hub iOS notifications and activity updates are displaying as expected. Our teams have completed monitoring and confirmed continued stability. If you continue to experience any lingering issues, please reach out… | 5h 24m | Resolved |
| Jun 8, 2026 | Facebook Issue Scheduling Posts to Club PagesThe issue affecting users when scheduling content to Club Facebook Pages has been resolved. Our teams worked with SOCi, Meta, and our marketing team to identify and resolve the issue. Users should now be able to… | 406h 24m | Resolved |
| Jun 7, 2026 | Scheduled Maintenance: ABC OutageThe scheduled maintenance has been completed. | 10h 0m | Scheduled |
| Jun 1, 2026 | Planned Maintenance - Access Control Firmware v88 ReleaseThe scheduled maintenance has been completed. | 72h 0m | Scheduled |
| Jun 1, 2026 | Online Signups - Confirmation Page Failing to LoadWe have completed monitoring of the Online Signup experience and confirmed that the issue affecting page progression after billing information is submitted has been resolved. Users are able to proceed to the… | 6h 22m | Resolved |
| May 29, 2026 | Microsoft Azure Service DegradationThe issue impacting embedded Power BI reporting has been resolved, and reporting is now working as intended. Current reporting status: -Visual rendering issues remain resolved. -Coach Engagement is refreshed and… | 267h 9m | Resolved |
| May 27, 2026 | SMS Texting Temporarily Unavailable for Subset of LocationsOur teams have made continued progress with SMS registration, with additional locations successfully approved and registered. For locations still pending registration, an email has been sent with the SMS registration… | 3334h 4m | Resolved |
| May 25, 2026 | Club Hub and door system issuesThe issue affecting Club Hub and the door system has been resolved. Club Hub is loading as expected, and members should be able to access the gym without needing to scan multiple times. Thank you for your patience… | 2h 19m | Resolved |
| May 18, 2026 | Power BI Service OutageMicrosoft has resolved the earlier Power BI Service issue. Service availability has returned to normal, and reports should now be accessible without disruption. You can continue to monitor service status here… | 26h 55m | Resolved |
| May 18, 2026 | Brand Marketing Center - Access IssueThe issue regarding Brand Marketing Center has been fully resolved, and users should now be able to access it normally. If you continue to experience any lingering issues, please reach out through our standard support… | 4h 6m | Resolved |
| May 14, 2026 | Online Signups - Club Enhancement Fees Not ApplyingThe issue where Club Enhancement Fees may not have been applied to some Member Agreements created through Online Signups has been resolved. On May 28, impacted locations were provided with the list of affected members… | 435h 11m | Resolved |
| May 9, 2026 | Online Signup Billing Verification: May 6–7ABC Fitness has refunded more than 600 members related to the May 6–7 online signup billing issue. Locations should continue reviewing their reports and following the verification steps outlined in the Franchise… | 403h 11m | Resolved |
| May 7, 2026 | Online Signup Checkout ErrorsThe issue impacting online signup checkout for some Anytime Fitness clubs in the United States and Canada has been resolved. Thank you for your patience while our team worked to resolve this issue. | 1h 57m | Resolved |
| Apr 23, 2026 | Website Outage - AnytimeFitness.comThe issue regarding anytimefitness.com has been fully resolved, and all systems are now operating normally. If you continue to experience any lingering issues, please reach out through our standard support channels | 3h 20m | Resolved |
| Apr 20, 2026 | BDA Vendor Portal Service DisruptionThis incident has been resolved. | 1h 49m | Resolved |
| Apr 16, 2026 | ClubOS Maintenance Update – Performance Improvement ReleasedThe scheduled maintenance has been completed. | 24h 0m | Scheduled |
| Apr 14, 2026 | AF Club Page OutageThe issue impacting individual club landing pages across Anytime Fitness (AF) Webflow-hosted websites has been resolved. | 6h 23m | Resolved |
| Mar 23, 2026 | Scheduled Maintenance - Access Control Firmware v87 ReleaseThe scheduled maintenance has been completed. | 240h 0m | Scheduled |
| Mar 16, 2026 | Support.Anytimefitness.com - Latency IssuesThis issue has been resolved. | 6h 32m | Resolved |
| Mar 8, 2026 | ABC Fitness MaintenanceThe scheduled maintenance has been completed. | 10h 0m | Scheduled |
| Mar 2, 2026 | Club Hub Sync DelaysThis issue has been resolved. | 16h 29m | Resolved |
| Feb 24, 2026 | Meraki Tailgate Issue - Not Reporting on the DashboardThis has issue has been resolved. | 62h 51m | Resolved |
| Feb 23, 2026 | Meraki Tailgate Issue - Not Reporting on the DashboardThis issue has been resolved and new Meraki tailgate events are now reporting as expected. During the incident window (02/21/2026 – 02/23/2026), tailgate logs were not captured and therefore cannot be retroactively… | 3h 17m | Resolved |
| Feb 20, 2026 | Club Hub iOS - Invite to App not workingAfter monitoring this past week, this issue appears to be resolved. If you have members who experience trouble using the text option for AF App authentication, please have them submit a support ticket through their app. | 1655h 25m | Resolved |
| Feb 16, 2026 | Planned Maintenance - Access Control Firmware v83 ReleaseThe scheduled maintenance has been completed. | 216h 0m | Scheduled |
| Jan 26, 2026 | Scheduled Maintenance: Resource CenterThe scheduled maintenance has been completed. | 30 min | Scheduled |
| Jan 22, 2026 | AF App - Error message when viewing Plan tabBased on testing and reports from impacted members, it appears the AF App update released yesterday has resolved this issue. | 161h 18m | Resolved |
| Jan 22, 2026 | Microsoft 365 Service DegradationThis issue has been resolved. | 16h 40m | Resolved |
| Jan 20, 2026 | Coaching Dashboard - Error Assigning WorkoutsWe have deployed a fix to restore workout assignment functionality. Any additional backend work performed to minimize chances of the issue reoccurring and perform data cleanup should not impact functionality. This issue… | 28h 46m | Resolved |
| Jan 15, 2026 | Intermittent Access IssuesThe intermittent door access issue impacting clubs has been resolved. Door access functionality has been restored to normal operation. We will continue to monitor performance to ensure stability. No further action is… | 472h 48m | Resolved |
| Jan 8, 2026 | Prospects Not Syncing - Club OS and Club HubMarking this issue as resolved. | 19h 13m | Resolved |
| Dec 24, 2025 | AF Mobile App – Lead Phone Numbers MissingThe issue was resolved. We will continue monitoring to ensure stability. | 122h 3m | Resolved |
| Dec 18, 2025 | Emergency Maintenance – AF App, Club Hub, and DashboardThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Dec 18, 2025 | Degraded Performance for Dashboard / AF APIThe issue was resolved. We will continue monitoring to ensure stability. | 277h 3m | Resolved |
| Dec 17, 2025 | AF App Email Verification Code Not ReceivedChanges have been implemented to address the issue impacting verification code email delivery for members using Microsoft email addresses (hotmail.com or outlook.com). Email delivery is operating as expected, and the… | 896h 8m | Resolved |
| Dec 16, 2025 | Incident: Personal Training Sign-Ups Impacted (Club OS & ABC Integration)The issue preventing clubs from adding new payment profiles and initiating Personal Training sign-ups in Club OS has been resolved. If you previously encountered an error, please re-attempt the action. | 4h 42m | Resolved |
| Dec 16, 2025 | System Maintenance- Resource Center & Support PortalThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Dec 16, 2025 | System Maintenance- Resource Center & Support PortalThe scheduled maintenance has been completed. | 30 min | Scheduled |
| Dec 15, 2025 | Support Portal Degradation - Impacting Ticket Access and SubmissionThis Incident has been resolved. | 73h 54m | Resolved |
| Dec 13, 2025 | Planned Infrastructure Maintenance – Multiple ApplicationsThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Dec 10, 2025 | Recovery Services Access IssueThis issue has been resolved. | 40h 58m | Resolved |
| Dec 2, 2025 | Legacy Dashboard Reporting Performance IssuesThis issue has been resolved. | 16h 54m | Resolved |
| Nov 25, 2025 | Club OS On-Demand Reporting LatencySome clubs experienced slower-than-normal on-demand report processing due to a spike in concurrent report requests. All impacted reports have since completed, and processing times have returned to normal. | 0 min | Resolved |
| Nov 24, 2025 | ABC Fitness Solutions - Digital Agreement Processing Backed UpThis incident has been resolved. | 16h 16m | Resolved |
| Nov 18, 2025 | Coaching Dashboard - Errors when assigning workoutsThis incident has been resolved. | 47h 37m | Resolved |
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How to Read This Anytime Fitness Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Anytime Fitness acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Anytime Fitness outage in this window ran 138d 22h, against a mean recovery of 7d 4h. If you depend on Anytime Fitness in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.