AppFolio Outage History

7 incidents recorded over the last 365 days, 6 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded AppFolio Incident

AppFolio incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Sep 22, 2026Latency Issues1h 30mResolved
Sep 18, 2026Issue Impacting Data Merging Across Lease Templates3h 42mResolved
Sep 11, 2026Resident forms & PDFs Unavailable5h 30mResolved
Sep 4, 2026AppFolio Virtual Assistant12 minResolved
Aug 24, 2026Emails failing to send for Microsoft Email Integrated Users1h 48mResolved
Aug 20, 2026Appfolio Login Issues26h 30mResolved
Aug 13, 2026Login ServicesScheduled Maintenance1h 0mScheduled

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How to Read This AppFolio Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before AppFolio acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single AppFolio outage in this window ran 1d 2h, against a mean recovery of 5h 45m. If you depend on AppFolio in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.