AppFollow Outage History

37 incidents recorded over the last 365 days, 29 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live AppFollow status100.00% uptime history

Every Recorded AppFollow Incident

AppFollow incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 30, 2026AppFollow watch is not available for a part of clientsIncident has been resolved. Root cause: Network failure on cloud provider infrastructure.7 minResolved
Oct 26, 2026Automation Infrastructure MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 22, 2026Reddit Integration Disruption (Resolved)Between October 21 and 22, a change on Reddit's side temporarily affected AppFollow's Reddit integration: new Reddit posts and comments were not collected, and new Reddit sources could not be added; the issue has been…0 minResolved
Oct 20, 2026Issue with adding new Reddit SourcesOctober 16 15:00 GMT. Resolved. Reddit collection back to normal. Adding new Reddits works correctly.-8930 minResolved
Sep 14, 2026Topics Rollout for EnterpriseThe scheduled maintenance has been completed.4h 0mScheduled
Sep 11, 2026Topics Rollout for EnterpriseThe scheduled maintenance has been completed.4h 0mScheduled
Sep 11, 2026Issue with Apple Invite Source ConnectsFunctionality fully recovered.769h 39mResolved
Jul 14, 2026App Store reviews mistakenly marked as deleted (Apple-side issue)This incident has been resolved.383h 59mResolved
Jun 24, 2026Reply to Reviews Functionality Issue: Official API connect. New App Store agreement versionSigning and updating agreements helps to resolve the issue.187h 17mResolved
Jun 24, 2026Knowledge Base UpdateThe scheduled maintenance has been completed.1h 0mScheduled
Jun 9, 2026Global OutageOur engineers have identified and fixed the issue on our end! Everything should be back to normal and fully functional.2 minResolved
May 19, 2026Issue with creating App Store Source ConnectionsThis incident has been resolved.0 minResolved
May 13, 2026Switching to CloudFrontThe scheduled maintenance has been completed.10 minScheduled
May 12, 2026Automated Replies UnavailableThe issue affecting automated replies processing has been fixed. Automated replies are now being processed again. Please note that there may still be some delays while the AI service catches up with a large backlog of…2h 4mResolved
May 4, 2026Scheduled Maintenance: Custom InstructionsThe scheduled maintenance has been completed.3h 0mScheduled
Apr 22, 2026Google Play Ratings and Review drop downGoogle Play reported the issue to be resolved.454h 47mResolved
Apr 22, 2026Trustpilot Data Collection UnavailableThis incident has been resolved.988h 11mResolved
Apr 16, 2026App Store Reply Publishing IssueIncident resolved.2h 40mResolved
Apr 14, 2026ASO and Keywords data DelayThis incident has been resolved.15h 47mResolved
Apr 8, 2026AppFollow unavailableAppFollow was down for 10 minutes. 16:20 CET - 16:30 CET-13 minResolved
Mar 30, 2026Google Play Reviews IssueBetween March 26–27, we observed issues with receiving new reviews from Google Play. It appears the problem was on Google’s side — not with review availability, but with their ability to publish reviews. On our side…-6167 minResolved
Mar 27, 2026Issues with Replying to reviews through SlackEarlier today, some users experienced issues replying to app reviews via our Slack integration. The problem has been identified and resolved, and all functionality is now operating as expected. We apologize for any…0 minResolved
Mar 23, 2026Zendesk Integration issueThis incident has been resolved.41h 44mResolved
Mar 23, 2026AppFollow OutageThis incident has been resolved.23h 27mResolved
Mar 19, 2026AppStore invites acceptance issueThe issue was resolved on AppStore's side, invitation accepting and source connection setting are back to normal.94h 16mResolved
Mar 3, 2026Duplicated Slack review transfer alertsScheduling enabled, reviews transfer alert delivery completely restored.16h 24mResolved
Mar 2, 2026Scheduled Maintenance: Alerts & Reports FunctionalityThe scheduled maintenance has been completed.6h 0mScheduled
Feb 19, 2026Partial service outage for clients from global2 serverReviews feed, Templates and probably some other features were not available. Issue was resolved the next day.-8021 minResolved
Feb 18, 2026Advanced Add to Slack not workingThere was an issue on Slack's side, it has been resolved. Details: https://slack-status.com/2026-02-1824h 21mResolved
Feb 2, 2026Temporary Disruption to Apple Search and ASO Realtime ToolsEarlier today, we experienced a temporary issue affecting Apple Search, metadata parsing, and ASO realtime tools. During this period, some realtime actions (such as adding new apps and using ASO realtime tools) were…0 minResolved
Jan 28, 2026Temporary Reviews Feed Unavailability**Summary** We experienced a brief global incident that caused the reviews feed to be unavailable for a small number of users. The issue lasted approximately 30 minutes and has been fully resolved. **Root Cause** A…-2876 minResolved
Jan 23, 2026AppFollow UnavailableAppFollow website was down for 35 minutes, we were experiencing issues with access to the database.0 minResolved
Jan 16, 2026User registration & role management service migrationThe scheduled maintenance has been completed.1h 0mScheduled
Jan 14, 2026AppFollow downtime for several hostsThis incident has been resolved.7 minResolved
Nov 20, 2025Legacy Integrations Not Delivering NotificationsThis incident has been resolved.4h 22mResolved
Nov 18, 2025Provider outage causing issues with AI servicesThe issue has been fixed on our providers' end, and the AI features in AppFollow are now back to fully operational. Thank you for your patience!3h 33mResolved
Nov 18, 2025Database instability issuesWe have identified the root cause and implemented a fix right away, and now all services should be operational and back to normal again! Thank you for your patience and understanding.2 minResolved

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How to Read This AppFollow Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before AppFollow acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single AppFollow outage in this window ran 41d 4h, against a mean recovery of 3d 22h. If you depend on AppFollow in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.