ASI Outage History

48 incidents recorded over the last 365 days, 20 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live ASI status99.91% uptime history

Every Recorded ASI Incident

ASI incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 31, 2026ASI ESP Application Release - October 30, 2026Hello, We will be undergoing a scheduled application release on October 30, 2026, from 10:00 PM EST until 4:00 AM EST. During this time, you may experience some brief service disruptions. We apologize for any…6h 0mScheduled
Oct 29, 2026ASI ESP Planned Maintenance - October 29, 2026Verification is currently underway for the maintenance items.10h 30mScheduled
Oct 27, 2026ASI ESP Planned Maintenance - October 27, 2026The scheduled maintenance has been completed.10h 30mScheduled
Oct 24, 2026ASI ESP Application Release - October 23, 2026The scheduled maintenance has been completed.6h 0mScheduled
Oct 16, 2026ESP+ - Performance IssueHello, We have identified the issue, and it has been resolved. We apologize for any inconvenience this has caused. If you have any additional questions, please contact our Technical Support team at…32 minResolved
Sep 24, 2026ASI ESP Planned Maintenance - September 24, 2026The scheduled maintenance has been completed.10h 30mScheduled
Sep 22, 2026ASI ESP Planned Maintenance - September 22, 2026The scheduled maintenance has been completed.10h 30mScheduled
Sep 12, 2026ASI ESP Application Release - September 11, 2026The scheduled maintenance has been completed.6h 0mScheduled
Sep 3, 2026ESP+ Websites/Company Stores - Performance IssueHello, We have identified the issue, and it has been resolved. We apologize for any inconvenience this has caused. If you have any additional questions, please contact our Technical Support team at…1h 37mResolved
Sep 2, 2026ESP+ Websites/Company Stores - Performance IssueHello, We have identified the issue, and it has been resolved. We apologize for any inconvenience this has caused. If you have any additional questions, please contact our Technical Support team at…7h 46mResolved
Sep 2, 2026ESP+ Websites/Company Stores - Performance IssueHello, We have identified the issue, and it has been resolved. We apologize for any inconvenience this has caused. If you have any additional questions, please contact our Technical Support team at…39 minResolved
Aug 27, 2026ASI ESP Planned Maintenance - August 27th, 2026The scheduled maintenance has been completed.10h 0mScheduled
Aug 24, 2026ASI ESP Planned Maintenance - August 24th, 2026The scheduled maintenance has been completed.10h 0mScheduled
Aug 12, 2026ASI ESP Planned Maintenance - August 12, 2026The scheduled maintenance has been completed.10h 30mScheduled
Aug 10, 2026ASI ESP Planned Maintenance - August 10, 2026The scheduled maintenance has been completed.10h 30mScheduled
Aug 7, 2026ASI ESP Platform - Performance IssueHello, We have identified the issue, and it has been resolved. We apologize for any inconvenience this has caused. If you have any additional questions, please contact our Technical Support team at…3h 44mResolved
Aug 1, 2026ASI ESP Application Release - July 31st, 2026The scheduled maintenance has been completed.6h 0mScheduled
Jul 28, 2026ASI ESP Platform - Email Delivery IssueHello, We have identified the issue, and it has been resolved. We apologize for any inconvenience this has caused. If you have any additional questions, please contact our Technical Support team at…52 minResolved
Jul 28, 2026ASI ESP Platform - Email Delivery IssueThis incident has been resolved.2h 41mResolved
Jul 7, 2026ESP Websites/Company Stores - Performance IssueHello, We have identified the issue, and it has been resolved. We apologize for any inconvenience this has caused. If you have any additional questions, please contact our Technical Support team at…6h 27mResolved
Jul 1, 2026ASI ESP Planned Maintenance - July 1, 2026The scheduled maintenance has been completed.10h 30mScheduled
Jun 29, 2026ASI ESP Planned Maintenance - June 29, 2026The scheduled maintenance has been completed.10h 30mScheduled
Jun 20, 2026ASI ESP Application Release - June 19, 2026The scheduled maintenance has been completed.6h 0mScheduled
Jun 3, 2026ASI ESP Planned Maintenance - June 3, 2026The scheduled maintenance has been completed.10h 30mScheduled
Jun 2, 2026ASI ESP Planned Maintenance - June 2, 2026The scheduled maintenance has been completed.10h 30mScheduled
May 14, 2026ESP Web - Performance IssueHello, We have identified the issue, and it has been resolved. We apologize for any inconvenience this has caused. If you have any additional questions, please contact our Technical Support team at…6h 4mResolved
May 9, 2026ASI ESP Application Release - May 8, 2026The scheduled maintenance has been completed.6h 0mScheduled
Apr 29, 2026ASI ESP Planned Maintenance - April 29, 2026The scheduled maintenance has been completed.10h 30mScheduled
Apr 27, 2026ASI ESP Planned Maintenance - April 27, 2026The scheduled maintenance has been completed.10h 30mScheduled
Apr 20, 2026ASI ESP Platform - Performance IssueHello, We have identified the issue, and it has been resolved. We apologize for any inconvenience this has caused. If you have any additional questions, please contact our Technical Support team at…30 minResolved
Apr 10, 2026ESP Orders/CRM - Performance IssueHello, We have identified the issue, and it has been resolved. We apologize for any inconvenience this has caused. If you have any additional questions, please contact our Technical Support team at…52 minResolved
Apr 3, 2026ESP+ - Performance IssueHello, We have identified the issue, and it has been resolved. We apologize for any inconvenience this has caused. If you have any additional questions, please contact our Technical Support team at…3h 33mResolved
Mar 28, 2026ASI ESP Application Release - March 27, 2026The scheduled maintenance has been completed.6h 0mScheduled
Mar 23, 2026ASI ESP Planned Maintenance - March 23, 2026The scheduled maintenance has been completed.10h 30mScheduled
Mar 19, 2026ASI ESP Planned Maintenance - March 18, 2026The scheduled maintenance has been completed.10h 30mScheduled
Mar 16, 2026ESP+ Websites/Company Stores - Performance IssueHello, We have identified the issue, and it has been resolved. We apologize for any inconvenience this has caused. If you have any additional questions, please contact our Technical Support team at…1h 30mResolved
Feb 27, 2026ASI ESP Planned Maintenance - February 26, 2026The scheduled maintenance has been completed.10h 30mScheduled
Feb 25, 2026ASI ESP Planned Maintenance - February 24, 2026The scheduled maintenance has been completed.10h 30mScheduled
Feb 23, 2026ASI ESP Platform - Performance IssueHello, We have identified the issue, and it has been resolved. We apologize for any inconvenience this has caused. If you have any additional questions, please contact our Technical Support team at…3h 21mResolved
Feb 14, 2026ASI ESP Application Release - February 13, 2026The scheduled maintenance has been completed.6h 0mScheduled
Jan 30, 2026ASI ESP Planned Maintenance - January 29, 2026The scheduled maintenance has been completed.10h 30mScheduled
Jan 28, 2026ASI ESP Planned Maintenance - January 27, 2026The scheduled maintenance has been completed.10h 30mScheduled
Dec 15, 2025ESP+ Websites/Company Stores - Performance IssueHello, We have identified the issue, and it has been resolved. We apologize for any inconvenience this has caused. If you have any additional questions, please contact our Technical Support team at…1h 41mResolved
Dec 9, 2025ESP Orders/CRM/Email Marketing - Performance IssueThis incident has been resolved.25 minResolved
Dec 1, 2025ASI ESP Platform - Performance IssueThis incident has been resolved.48 minResolved
Nov 20, 2025ESP+ - Performance IssueHello, We have identified the issue, and it has been resolved. We apologize for any inconvenience this has caused. If you have any additional questions, please contact our Technical Support team at…30 minResolved
Nov 18, 2025ASI ESP Platform - Performance IssueHello, We have identified the issue, and it has been resolved. We apologize for any inconvenience this has caused. If you have any additional questions, please contact our Technical Support team at…7h 24mResolved
Nov 13, 2025ESP+ - Performance IssueHello, We have identified the issue, and it has been resolved. We apologize for any inconvenience this has caused. If you have any additional questions, please contact our Technical Support team at…1h 5mResolved

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How to Read This ASI Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before ASI acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single ASI outage in this window ran 10h 30m, against a mean recovery of 6h 26m. If you depend on ASI in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.