Atlassian Jira Outage History
62 incidents recorded over the last 365 days, 62 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Atlassian Jira Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 1, 2026 | Job processing and scheduling is degraded affecting multiple Atlassian products### Summary On October 1, 2026, between 01:00 and 07:25 UTC, degraded job processing and scheduling impacted Atlassian products including Bitbucket Cloud, Confluence, Forge apps, Jira, and Jira Service Management in… | 4h 55m | Resolved |
| Sep 24, 2026 | Degraded Performance Viewing Issues and BoardsOn September 24th 2026, some Jira and JSM users in the US region may have experienced a performance degradation impacting Jira issue creation, issue viewing, and board loading. The issue has now been resolved, and the… | 1h 58m | Resolved |
| Sep 24, 2026 | Degraded Performance Accessing JiraOn Sept 24th, 2026, between 07:28 to 08:08 UTC, some Jira users may have experienced errors or degraded performance when accessing Jira and viewing issues. The issue has now been resolved and the service is operating… | 2h 53m | Resolved |
| Sep 11, 2026 | Degraded performance affecting Jira Software and Jira Service Management### Summary On September 11, 2026, between 07:02 and 07:56 UTC, Atlassian customers primarily from the EU region and some from APAC region using Jira and Jira Service Management products were unable to view work items… | 51 min | Resolved |
| Sep 3, 2026 | Disrupted JIRA availability in US East### Summary On September 3, 2026, between 14:52 and 17:02 UTC, Atlassian customers using Jira and Jira Service Management in the US-East region experienced intermittent errors and degraded access to core Jira… | 1h 4m | Resolved |
| Sep 1, 2026 | Degraded performance of JIRAOn September 1, some JIRA users may have experienced performance degradation affecting forms functionality. The issue has now been resolved, and the service is operating normally for all affected customers. | 4h 26m | Resolved |
| Sep 1, 2026 | Jira - Work Item transition failuresOn 1st Sept 2026, between 04:22 UTC to 10:59 UTC, some Jira users may have experienced service disruptions. The issue has now been resolved and the service is operating normally for all the customers. | 2h 31m | Resolved |
| Aug 31, 2026 | Fetching mails from Microsoft accounts producing errors and preventing email based creation of Jira work itemsWe're now seeing full recovery across Atlassian services that have been impacted, and this incident is now resolved. For those continuing to experience issues relating to this incident we encourage you to please check… | 10h 49m | Resolved |
| Aug 27, 2026 | Issues accessing multiple Atlassian products in some regions**SUMMARY** On August 27, 2026, between 03:51 and 04:35 UTC, Atlassian customers in the Western Europe and Southeast APAC regions were unable to reach Atlassian Cloud products, including Atlassian Analytics… | 53 min | Resolved |
| Aug 25, 2026 | Notifications are delayedOn 25th Aug 2026, some users may have experienced increased latency in email, mobile and slack notifications. The issue has now been resolved, and the service is operating normally for all customers. | 5h 51m | Resolved |
| Aug 24, 2026 | Degraded performance of NotificationsOn August 24, 2026, some JIRA, JSM, and Confluence users may have experienced performance degradation resulting in increased latency in email, mobile, and Slack notifications. The issue has been resolved for newly… | 3h 52m | Resolved |
| Aug 7, 2026 | Performance and access related issues with JiraOn August 7th - 2026, between 10:27 UTC to 11:49 UTC, some users in the Central European region may have experienced service access issues. The issue has now been resolved and the service is operating normally for all… | 1h 21m | Resolved |
| Aug 7, 2026 | Degraded performance of JIRAOn August 7, 2026, JIRA, JWM, and JSM users may have experienced performance degradation when viewing issues and boards. The issue has now been resolved, and the service is operating normally for all affected customers. | 21 min | Resolved |
| Jul 20, 2026 | Degraded performance of Jira Automation rulesOur team has been able to validate that all rule executions are performing normally and this issue is now resolved. | 28h 37m | Resolved |
| Jul 20, 2026 | Degraded performance of Jira Automation rulesOn July 20, 2026, some Jira and Jira Service Management users may have experienced performance degradation of automation rule executions. The issue has now been resolved, and the service is operating normally for all… | 1h 19m | Resolved |
| Jul 6, 2026 | Degraded performance of JIRA Automation## Summary On Jul 6, 2026, between 06:51 and 20:17 UTC, Atlassian customers using cloud products in European (EU) regions experienced service disruptions affecting automation rule execution, user search, user… | 2h 40m | Resolved |
| Jul 6, 2026 | Reliability issues with Jira and Confluence## Summary On Jul 6, 2026, between 06:51 and 20:17 UTC, Atlassian customers using cloud products in European (EU) regions experienced service disruptions affecting automation rule execution, user search, user picker… | 3h 40m | Resolved |
| Jun 19, 2026 | Jira : Incoming emails partial outageOur team has proactively reached out to all impacted organizations providing the below instructions to re-authorize their Microsoft mail server. If you are still experiencing this issue, please attempt to complete the… | 150h 26m | Resolved |
| Jun 10, 2026 | Delays in processing incoming Emails, Work Item notifications, and Scheduled Triggers in Marketplace AppsWe are now confident that any of the tasks that were impacted by this incident and were delayed should now be operating as expected. We apologize for any inconvenience that this issue may have caused. | 1h 35m | Resolved |
| Jun 9, 2026 | Some users experiencing issues viewing boards and work itemsThe issue has now been resolved, and the service is operating normally for all affected customers. | 12h 58m | Resolved |
| Jun 8, 2026 | Users experiencing issues loading work items in Jira and JSMOn June 08 2026, between 01:30 and 02:40 UTC, users experienced degraded performance with Jira Software front-end experiences affecting view board, navigation, and backlog across multiple regions. We have implemented… | 1h 2m | Resolved |
| Jun 6, 2026 | Users experiencing issues loading work items in Atlassian productsThe issues relating to viewing and creating work items in Jira should now be fully resolved. | 51 min | Resolved |
| Jun 2, 2026 | Degraded performance of Jira and JSM automations in US EastOn June 2, 2026, some Jira and Jira Service Management users in the US-East region may have experienced performance degradation of automation rule executions. The issue has now been resolved, and the service is… | 1h 18m | Resolved |
| Jun 1, 2026 | For Jira-software viewIssues and viewBoard are degraded**SUMMARY** On June 01, 2026, between 06:54 and 08:28 UTC, Atlassian customers using Jira, Jira Service Management, and Jira Work Management were unable to view issues, boards, and backlogs, and experienced errors… | 5h 42m | Resolved |
| May 20, 2026 | Forge custom fields are not getting createdThe root cause has been identified and a fix has been applied. Full service restoration has been completed. | 4h 57m | Resolved |
| May 14, 2026 | Users experiencing issues accessing multiple Atlassian products### Summary On May 14, 2026, between 04:30 and 05:26 UTC, Atlassian customers experienced widespread service disruption across multiple Atlassian Cloud products. The issue was caused by a race condition in our internal… | 1h 53m | Resolved |
| May 13, 2026 | Automations within Jira, Jira Service Management and JSM Assist experiencing delays for some users### Summary ### On May 12, 2026 between 19:01 and 20:46 UTC, a subset of Atlassian customers may have experienced delays in background operations and automation processes. Some background operations, such as… | 8h 21m | Resolved |
| May 8, 2026 | Multiple Atlassian services are experiencing issuesAll dates and times below are in UTC unless stated otherwise. ### Summary On May 8, 2026 between 00:22 and 06:08, one of our hosting providers suffered a significant incident in a specific availability zone in… | 18h 13m | Resolved |
| May 6, 2026 | Jira users unable to log time while on business boardThe issue causing Jira users inability to log time on business board has been resolved. A fix was deployed to address the problem and the service is operating normally for all affected customers. | 3h 21m | Resolved |
| May 2, 2026 | The Work Item view experience of Jira is restored### SUMMARY ### Between May 1, 2026 at 23:34 UTC and May 2, 2026 at 02:53 UTC Atlassian customers using Jira and Jira Service Management (JSM) across all Cloud tenants received an error page when attempting to open… | 1h 52m | Resolved |
| Apr 30, 2026 | Delays in Jira webhook deliveryThe issue causing intermittent delays in our webhook delivery has been resolved. A fix was deployed to address a resource constraint in our systems. Our monitoring shows webhook delivery is now operating normally. | 5h 57m | Resolved |
| Apr 14, 2026 | Disrupted Rovo availability for Automation rulesOn April 14, 2026, affected users may have experienced some service disruption with automation rules that use Rovo agents. The issue has now been resolved, and the service is operating normally for all affected… | 3h 58m | Resolved |
| Apr 13, 2026 | Users experiencing issues with login across Atlassian products### Summary On April 13, 2026, between 05:49 and 06:29 UTC, customers experienced failures when attempting to log in, sign up, reset passwords, and complete multi-factor authentication flows across Atlassian cloud… | 2h 47m | Resolved |
| Apr 8, 2026 | Multiple products impacted by search failures### Summary On April 8, 2026, between 04:46 UTC and 12:09 UTC, search functionality was unavailable or degraded across several Atlassian Cloud products, including Jira, Confluence, Jira Service Management, Rovo, Rovo… | 6h 2m | Resolved |
| Mar 18, 2026 | Automations aren't triggering on work item creation, field updates, or comment additions### Summary On March 18, 2026, between 10:06 and 13:47 UTC, customers experienced delays in Automation rules executing when triggered by Jira events such as Work Item creation, Work Item updates, and comments… | 16h 38m | Resolved |
| Mar 10, 2026 | Automation events delayed for some customers in the APAC regionOn 9 March UTC, Automation users in the APAC region may have experienced performance degradation within Jira, Jira Product Discovery, Jira Service Management, Jira Work Management, Confluence. The issue has now been… | 52 min | Resolved |
| Feb 19, 2026 | Degraded performance of Cloud Products when selecting users or teamsThis issue has been resolved and all services are functional. | 19h 41m | Resolved |
| Feb 18, 2026 | Groups are not clickable from Groups Page in Atlassian AdministrationWe have implemented the fix and the group page in the Admin Hub is now functioning as expected. | 32 min | Resolved |
| Feb 12, 2026 | Increased error rates on Jira and Jira Service Management Ecosystem AppsThis issue is resolved. In our monitoring no other unexpected issues were seen. For customers still experiencing errors, this may indicate a legitimate permission configuration issue on your side and should be… | 165h 20m | Resolved |
| Feb 6, 2026 | Disrupted JIRA and JSM availabilityOn February 6, 2026, JIRA and JSM experienced a disruption, and services were unavailable to affected users. The issue has now been resolved, and the service is operating normally for all affected customers. | 9h 13m | Resolved |
| Feb 5, 2026 | Some users in us-east-1 region unable to access Jira and JSM.On February 5, 2026, JIRA and JIRA Service Management experienced a disruption, and services were unavailable to affected users. The issue has now been resolved, and the service is operating normally for all affected… | 7h 25m | Resolved |
| Feb 3, 2026 | Confluence, Jira Mobile and Forge users may experience authentication issuesTeam has identified the root cause and the issue has now been resolved, and the impacted services are operating normally. Team will continue to monitor the impacted services. | 30 min | Resolved |
| Jan 28, 2026 | Degraded performance of Jira, JPD, and JSM in eu-west-1On Jan 28, 2026, Jira, Jira Product Discovery, and Jira Service Management users in eu-west-1 region may have experienced delays in viewing recently submitted updates on the web page and/or mobile apps. Updates… | 1h 30m | Resolved |
| Jan 20, 2026 | Issue affecting AssetsOn January 20, 2026, some customers may have experienced performance degradation of Assets. The issue has now been resolved, and the service is operating normally for all affected customers. | 3h 58m | Resolved |
| Jan 12, 2026 | Disrupted create and view issue for some customersThe service disruption has been fully resolved, and services are now operating normally for all impacted customers. | 5h 21m | Resolved |
| Jan 6, 2026 | Disrupted Automation for Jira triggers not running for some customersRerunning the remaining Automation for Jira rules that failed for affected customers is complete. This update resolves the issue. | 30h 14m | Resolved |
| Dec 27, 2025 | Outbound Email, Mobile Push Notifications, and Support Ticket Delivery Impacting All Cloud Products### Summary On **December 27, 2025**, between **02:48 UTC and 05:20 UTC**, some Atlassian cloud customers experienced failures in sending and receiving emails and mobile notifications. Core Jira and Confluence… | 37 min | Resolved |
| Dec 15, 2025 | Degraded performance of Admin Hub, Atlassian Analytics, Confluence Cloud, Focus, Jira, Jira Product Discovery, Jira Service Management, and RovoOn December 15th, 2025, Admin Hub, Atlassian Analytics, Confluence Cloud, Ecosystem, Focus, Jira, Jira Product Discovery, Jira Service Management, and Rovo users in the prod-us-east region may have experienced… | 2h 45m | Resolved |
| Dec 1, 2025 | Degraded Performance for Some Jira UsersImpact Jira Software users experienced degraded performance affecting their ability to view issues and boards. Users may have encountered an error or slowdown during this time. Current Status The situation is… | 1h 0m | Resolved |
| Nov 21, 2025 | Multiple Atlassian services experiencing degraded performance### Summary On November 21, 2025, between 13:44 and 15:16 UTC, Trello customers were intermittently unable to view and update data on their boards. Customers also may have experienced issues authenticating with… | 1h 54m | Resolved |
| Nov 20, 2025 | Custom Fields loses values after submission on Issue Create ScreenOn 20 November 2025, affected Jira users may have experienced some service disruption for Forge custom fields on Jira issue create. The issue has now been resolved, and the service is operating normally for all affected… | 0 min | Resolved |
| Nov 20, 2025 | Forge Custom Fields loses value after submission on Issue Create ScreenOn 20 November 2025, affected Jira users may have experienced some service disruption for Forge custom fields on Jira issue create. The issue has now been resolved, and the service is operating normally for all affected… | 1h 29m | Resolved |
| Nov 18, 2025 | Customers are receiving message NO SUCH TRACK intermittently when opening Jira issuesOn November 18, 2025, some Jira users may have experienced some service disruption. The issue has now been resolved, and the service is operating normally for all affected customers. | 2h 45m | Resolved |
| Nov 15, 2025 | Some users are unable to send emails from JiraThe issue has been resolved. All systems are healthy and fully operational, with no further problems observed in sending emails from Jira. | 43h 20m | Resolved |
| Nov 3, 2025 | Degraded performance and intermittent errorsOn November 3, 2025, some Confluence, Jira Service Management, and Jira Cloud users may have experienced performance degradation and errors in the Global Automation UI page. Automation executions were not impacted by… | 1h 56m | Resolved |
| Oct 31, 2025 | Automation rule conditions order change is affecting customersConfirmed that the incident has been resolved and the automation rules are executing as expected. | 2h 14m | Resolved |
| Oct 29, 2025 | Degraded performance of Atlassian cloud sites for some customersIncident has been resolved. | 19h 22m | Resolved |
| Oct 27, 2025 | Jira Platform Incident - viewIssue and createIssue Service Disruption### Summary On Oct 27, 2025, between 2025-10-27 15:06 UTC and 2025-10-27 17:14 UTC, some Atlassian customers using work item view in Jira and JSM could not access the page and received a "Something went wrong" error… | 1h 16m | Resolved |
| Oct 27, 2025 | Some users experiencing 'Something went wrong error' message in Jira and JSMOur team identified a problematic feature release that was causing the 'something went wrong' errors to appear within Jira and Jira Service Management. We disabled the feature that was causing this issue and normal… | 22 min | Resolved |
| Oct 22, 2025 | Delay in execution of Automation rulesOur teams have identified and fixed the root cause of the issue that caused delay in executing Automation rules. This was caused due to scaling issues following on from the recent AWS outage. This issue is marked as… | 26 min | Resolved |
| Oct 20, 2025 | Atlassian Cloud Services impacted### Postmortem publish date: Nov 19th, 2025 ### Summary All dates and times below are in UTC unless stated otherwise. Customers utilizing Atlassian products experienced elevated error rates and degraded performance… | 21h 28m | Resolved |
| Oct 15, 2025 | Unable to perform UI OperationsBetween 14:00 UTC to 16:00 UTC, we experienced automation rule functionality degradation for Confluence, Jira Work Management, Jira Service Management, and Jira. Impact Some customers using Jira, Confluence, and Jira… | 2h 32m | Resolved |
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How to Read This Atlassian Jira Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Atlassian Jira acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Atlassian Jira outage in this window ran 6d 21h, against a mean recovery of 10h 52m. If you depend on Atlassian Jira in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.