Atlassian Outage History

200 incidents recorded over the last 365 days, 187 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Atlassian status99.97% uptime history

Every Recorded Atlassian Incident

Atlassian incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 17, 2026Bitbucket Cloud - Database MaintenanceNote: This is the maintenance originally scheduled for October 3rd, which has now been rescheduled to October 17th due to operational needs. Bitbucket will be performing required maintenance on our database…30 minScheduled
Oct 10, 2026Authentication services maintenanceUsers may experience issues while attempting to login or logout during this maintenance window for approximately 10 minutes.1h 0mScheduled
Oct 10, 2026Bitbucket Cloud - Database MaintenanceNote: This is the maintenance originally scheduled for October 3rd, which has now been rescheduled to October 10th. Bitbucket will be performing required maintenance on our database infrastructure for 30 minutes on…30 minScheduled
Oct 3, 2026Bitbucket Cloud - Database MaintenanceBitbucket will be performing required maintenance on our database infrastructure for 30 minutes on Saturday October 3rd 2026 at 16:00 UTC. The maintenance will require a short period of downtime at the beginning of the…30 minScheduled
Oct 1, 2026Job processing and scheduling is degraded affecting multiple Atlassian products### Summary On October 1, 2026, between 01:00 and 07:25 UTC, degraded job processing and scheduling impacted Atlassian products including Bitbucket Cloud, Confluence, Forge apps, Jira, and Jira Service Management in…49 minResolved
Oct 1, 2026Job processing and scheduling is degraded affecting multiple Atlassian products### Summary On October 1, 2026, between 01:00 and 07:25 UTC, degraded job processing and scheduling impacted Atlassian products including Bitbucket Cloud, Confluence, Forge apps, Jira, and Jira Service Management in…3h 47mResolved
Oct 1, 2026Job processing and scheduling is degraded affecting multiple Atlassian products### Summary On October 1, 2026, between 01:00 and 07:25 UTC, degraded job processing and scheduling impacted Atlassian products including Bitbucket Cloud, Confluence, Forge apps, Jira, and Jira Service Management in…4h 55mResolved
Oct 1, 2026Job processing and scheduling is degraded affecting multiple Atlassian products### Summary On October 1, 2026, between 01:00 and 07:25 UTC, degraded job processing and scheduling impacted Atlassian products including Bitbucket Cloud, Confluence, Forge apps, Jira, and Jira Service Management in…4h 55mResolved
Oct 1, 2026Job processing and scheduling is degraded affecting multiple Atlassian products### Summary On October 1, 2026, between 01:00 and 07:25 UTC, degraded job processing and scheduling impacted Atlassian products including Bitbucket Cloud, Confluence, Forge apps, Jira, and Jira Service Management in…4h 55mResolved
Oct 1, 2026Job processing and scheduling is degraded affecting multiple Atlassian products### Summary On October 1, 2026, between 01:00 and 07:25 UTC, degraded job processing and scheduling impacted Atlassian products including Bitbucket Cloud, Confluence, Forge apps, Jira, and Jira Service Management in…4h 55mResolved
Sep 28, 2026Service Disruption: Marketplace App Version PublishingThe issue impacting Marketplace app and version publishing in the Atlassian Marketplace has been resolved. The publishing and approval workflows are now fully restored, and all services are operating normally. Root…1h 10mResolved
Sep 27, 2026Developer and Marketplace Support services are temporarily unavailableUpdate: Migration Postponed During our scheduled migration over the weekend, we encountered an unexpected issue and made the decision to roll back and postpone the transition at this time. What you need to know -…19h 5mResolved
Sep 26, 2026Statuspage Database MaintenanceVerification is currently underway for the maintenance items.1h 0mScheduled
Sep 24, 2026Degraded Performance Viewing Issues and BoardsOn September 24th 2026, some Jira and JSM users in the US region may have experienced a performance degradation impacting Jira issue creation, issue viewing, and board loading. The issue has now been resolved, and the…1h 58mResolved
Sep 24, 2026Degraded Performance Viewing Issues and BoardsOn September 24th 2026, some Jira and JSM users in the US region may have experienced a performance degradation impacting Jira issue creation, issue viewing, and board loading. The issue has now been resolved, and the…1h 58mResolved
Sep 24, 2026Degraded Performance Accessing JiraOn Sept 24th, 2026, between 07:28 to 08:08 UTC, some Jira users may have experienced errors or degraded performance when accessing Jira and viewing issues. The issue has now been resolved and the service is operating…2h 53mResolved
Sep 23, 2026Atlassian Community - Access Issue for Jira Product Discovery ResourcesOn September 23, 2026, affected users may have experienced some service disruption on Atlassian Community. The issue has now been resolved, and the service is operating normally for all affected customers.7h 29mResolved
Sep 19, 2026Bitbucket Cloud - Database MaintenanceWe will be undergoing scheduled maintenance during this time.336h 30mScheduled
Sep 17, 2026Developer Console - Display discrepancy on the Installations PageOn September 17, 2026, some Developer Console users may have experienced performance degradation where versions and statuses in the Installation tab were outdated. The issue has now been resolved, and the service is…2h 23mResolved
Sep 16, 2026Delays with Bitbucket Pipelines ExecutionThe incident affecting Bitbucket Pipelines has been fully resolved and the pipeline backlog has cleared. Pipeline scheduling and build executions are now operating normally. Note: If you have any older builds that were…43 minResolved
Sep 14, 2026Disrupted Opsgenie/JSM availability### Summary On September 14, 2026, between 15:30 and 17:10 UTC, Atlassian customers using Opsgenie, Jira Service Management, and Compass experienced delays in receiving alert notifications and intermittent failures…57 minResolved
Sep 13, 2026Scheduled Maintenance of Forge FedRAMP servicesScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Sep 11, 2026Atlassian Community Forum read-only mode for maintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.264h 0mScheduled
Sep 11, 2026Atlassian Community Forums in read-only mode for extended maintenanceThe Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22. (read more here…1 minResolved
Sep 11, 2026Community Forums read-only mode for extended maintenanceWe are continuing to investigate this issue.2 minResolved
Sep 11, 2026Degraded performance affecting Jira Software and Jira Service Management### Summary On September 11, 2026, between 07:02 and 07:56 UTC, Atlassian customers primarily from the EU region and some from APAC region using Jira and Jira Service Management products were unable to view work items…51 minResolved
Sep 11, 2026Degraded performance affecting Jira Software and Jira Service Management### Summary On September 11, 2026, between 07:02 and 07:56 UTC, Atlassian customers primarily from the EU region and some from APAC region using Jira and Jira Service Management products were unable to view work items…51 minResolved
Sep 11, 2026Intermittent reliability issue with Bitbucket CloudOn September 11 2026, between 5:30 UTC and 6:45 UTC, users experienced intermittent reliability issue that affected pull requests, commits view, related Bitbucket pages, and some Pipelines activity. Users may have also…1h 28mResolved
Sep 3, 2026Disrupted JIRA availability in US East### Summary On September 3, 2026, between 14:52 and 17:02 UTC, Atlassian customers using Jira and Jira Service Management in the US-East region experienced intermittent errors and degraded access to core Jira…1h 4mResolved
Sep 3, 2026Jira Service Management - Degradation with Affected Services FieldOn September 3, 2026, some Jira Service Management users may have experienced errors viewing the Affected Services field or performance degradation on the web. The issue has now been resolved, and the service is…2h 43mResolved
Sep 2, 2026Forge developer installation requests failing intermittentlyWe have identified the cause of the issue impacting installation requests and deployed a fix. The issue is now resolved, and the service is operating normally for all affected customers.8 minResolved
Sep 1, 2026Degraded performance of JIRAOn September 1, some JIRA users may have experienced performance degradation affecting forms functionality. The issue has now been resolved, and the service is operating normally for all affected customers.4h 26mResolved
Sep 1, 2026Jira - Work Item transition failuresOn 1st Sept 2026, between 04:22 UTC to 10:59 UTC, some Jira users may have experienced service disruptions. The issue has now been resolved and the service is operating normally for all the customers.1h 32mResolved
Sep 1, 2026Jira - Work Item transition failuresOn 1st Sept 2026, between 04:22 UTC to 10:59 UTC, some Jira users may have experienced service disruptions. The issue has now been resolved and the service is operating normally for all the customers.2h 31mResolved
Sep 1, 2026Jira - Work Item transition failuresOn 1st Sept 2026, between 04:22 UTC to 10:59 UTC, some Jira users may have experienced service disruptions. The issue has now been resolved and the service is operating normally for all the customers.2h 31mResolved
Aug 31, 2026Fetching mails from Microsoft accounts producing errors and preventing email based creation of Jira work itemsWe're now seeing full recovery across Atlassian services that have been impacted, and this incident is now resolved. For those continuing to experience issues relating to this incident we encourage you to please check…10h 49mResolved
Aug 30, 2026Bitbucket Cloud - Database MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Aug 27, 2026Issues accessing multiple Atlassian products in some regions**SUMMARY** On August 27, 2026, between 03:51 and 04:35 UTC, Atlassian customers in the Western Europe and Southeast APAC regions were unable to reach Atlassian Cloud products, including Atlassian Analytics…53 minResolved
Aug 27, 2026Issues accessing multiple Atlassian products in some regions**SUMMARY** On August 27, 2026, between 03:51 and 04:35 UTC, Atlassian customers in the Western Europe and Southeast APAC regions were unable to reach Atlassian Cloud products, including Atlassian Analytics…53 minResolved
Aug 27, 2026Issues accessing multiple Atlassian products in some regions**SUMMARY** On August 27, 2026, between 03:51 and 04:35 UTC, Atlassian customers in the Western Europe and Southeast APAC regions were unable to reach Atlassian Cloud products, including Atlassian Analytics…53 minResolved
Aug 25, 2026Scheduled 5 min-triggers not firing for some AppsOn Aug 25th, 2026, between 08:12 UTC and 11:03 UTC, some Marketplace apps may have experienced scheduled triggers (5-minute intervals) not firing as expected. The issue has now been resolved and the 5-minute scheduled…12 minResolved
Aug 25, 2026Notifications are delayedOn 25th Aug 2026, some users may have experienced increased latency in email, mobile and slack notifications. The issue has now been resolved, and the service is operating normally for all customers.5h 51mResolved
Aug 25, 2026Notifications are delayedOn 25th Aug 2026, some users may have experienced increased latency in email, mobile and slack notifications. The issue has now been resolved, and the service is operating normally for all customers.5h 51mResolved
Aug 25, 2026Notifications are delayedOn 25th Aug 2026, some users may have experienced increased latency in email, mobile and slack notifications. The issue has now been resolved, and the service is operating normally for all customers.5h 51mResolved
Aug 24, 2026Degraded performance of NotificationsOn August 24, 2026, some JIRA, JSM, and Confluence users may have experienced performance degradation resulting in increased latency in email, mobile, and Slack notifications. The issue has been resolved for newly…3h 52mResolved
Aug 24, 2026Degraded performance of NotificationsOn August 24, 2026, some JIRA, JSM, and Confluence users may have experienced performance degradation resulting in increased latency in email, mobile, and Slack notifications. The issue has been resolved for newly…3h 52mResolved
Aug 24, 2026Degraded performance of NotificationsOn August 24, 2026, some JIRA, JSM, and Confluence users may have experienced performance degradation resulting in increased latency in email, mobile, and Slack notifications. The issue has been resolved for newly…3h 52mResolved
Aug 21, 2026Marketplace App Macros Not Rendering in ConfluenceOn 21st Aug 2026, between 04:26 UTC and 09:33 UTC, some users may have experienced issues with macros not rendering correctly in Confluence. The issue has now been resolved and the service is operating normally for…2h 53mResolved
Aug 18, 2026Degraded performance with Rovo**SUMMARY** On August 18, 2026 between 06:16 and 10:48 UTC, Rovo Chat and connected AI experiences suffered significant degradation. A configuration change inadvertently activated an experimental…3h 41mResolved
Aug 15, 2026Audit Log Database MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.7h 0mScheduled
Aug 12, 2026Confluence intermittent errorsOn August 12, 2026 some Confluence users utilizing anonymous access via public links, may have experienced a 'Something went wrong' error message. The issue has now been resolved, and the service is operating normally…2h 1mResolved
Aug 7, 2026Performance and access related issues with JiraOn August 7th - 2026, between 10:27 UTC to 11:49 UTC, some users in the Central European region may have experienced service access issues. The issue has now been resolved and the service is operating normally for all…1h 21mResolved
Aug 7, 2026Performance and access related issues with JiraOn August 7th - 2026, between 10:27 UTC to 11:49 UTC, some users in the Central European region may have experienced service access issues. The issue has now been resolved and the service is operating normally for all…1h 21mResolved
Aug 7, 2026Degraded performance of JIRAOn August 7, 2026, JIRA, JWM, and JSM users may have experienced performance degradation when viewing issues and boards. The issue has now been resolved, and the service is operating normally for all affected customers.13 minResolved
Aug 7, 2026Degraded performance of JIRAOn August 7, 2026, JIRA, JWM, and JSM users may have experienced performance degradation when viewing issues and boards. The issue has now been resolved, and the service is operating normally for all affected customers.19 minResolved
Aug 7, 2026Degraded performance of JIRAOn August 7, 2026, JIRA, JWM, and JSM users may have experienced performance degradation when viewing issues and boards. The issue has now been resolved, and the service is operating normally for all affected customers.21 minResolved
Aug 3, 2026Issues installing, uninstalling and managing Forge or OAuth 2.0 appsWe have confirmed that the issues relating to installing, uninstalling and managing Forge and OAuth 2.0 apps should now be fully resolved.11 minResolved
Jul 31, 2026BitBucket Site fails to LoadOn July 31, 2026, affected Bitbucket Cloud users for some customers may have experienced failures loading the site and impacts to associated pipelines. The issue has now been resolved, and the service is operating…2h 28mResolved
Jul 21, 2026Voice call failures for some India based numbersOur notification provider has identified the root of the issue that is causing voice call failures to some India-based mobile numbers. We understand the inconvenience this may cause and appreciate your patience while…75h 18mResolved
Jul 20, 2026Degraded performance of Jira Automation rulesOur team has been able to validate that all rule executions are performing normally and this issue is now resolved.28h 37mResolved
Jul 20, 2026Degraded performance of Jira Automation rulesOur team has been able to validate that all rule executions are performing normally and this issue is now resolved.28h 37mResolved
Jul 20, 2026Degraded performance of Jira Automation rulesOn July 20, 2026, some Jira and Jira Service Management users may have experienced performance degradation of automation rule executions. The issue has now been resolved, and the service is operating normally for all…1h 19mResolved
Jul 20, 2026Degraded performance of Jira Automation rulesOn July 20, 2026, some Jira and Jira Service Management users may have experienced performance degradation of automation rule executions. The issue has now been resolved, and the service is operating normally for all…1h 19mResolved
Jul 13, 2026Marketplace : Partner operations are downOn Jul 13, 2026, partner operations may have experienced some service disruption. The issue has now been resolved, and the service is operating normally for all affected customers.1h 57mResolved
Jul 6, 2026Degraded performance of JIRA Automation## Summary On Jul 6, 2026, between 06:51 and 20:17 UTC, Atlassian customers using cloud products in European (EU) regions experienced service disruptions affecting automation rule execution, user search, user…2h 40mResolved
Jul 6, 2026Reliability issues with Jira and Confluence## Summary On Jul 6, 2026, between 06:51 and 20:17 UTC, Atlassian customers using cloud products in European (EU) regions experienced service disruptions affecting automation rule execution, user search, user picker…2h 59mResolved
Jul 6, 2026Reliability issues with Jira and Confluence## Summary On Jul 6, 2026, between 06:51 and 20:17 UTC, Atlassian customers using cloud products in European (EU) regions experienced service disruptions affecting automation rule execution, user search, user picker…3h 40mResolved
Jul 6, 2026Reliability issues with Jira and Confluence## Summary On Jul 6, 2026, between 06:51 and 20:17 UTC, Atlassian customers using cloud products in European (EU) regions experienced service disruptions affecting automation rule execution, user search, user picker…3h 40mResolved
Jul 6, 2026Reliability issues with Jira and Confluence## Summary On Jul 6, 2026, between 06:51 and 20:17 UTC, Atlassian customers using cloud products in European (EU) regions experienced service disruptions affecting automation rule execution, user search, user picker…3h 40mResolved
Jun 30, 2026Some customers received incorrect Time Tracker for Jira Cloud and DC app emails relating to free and trial subscriptions.All customers that had previously received the incorrect notifications about the Time Tracker for Jira Cloud and DC app should have received corrective communications at this time. We are now resolving this issue.49h 57mResolved
Jun 29, 2026Audit Log Database MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.8h 0mScheduled
Jun 26, 2026Remote Forge Apps facing rate-limiting issuesOn June 26, 2026, some customers may have experienced performance degradation with remote Forge apps facing rate-limiting issues. The issue has now been resolved, and the service is operating normally for all affected…7h 6mResolved
Jun 19, 2026Jira : Incoming emails partial outageOur team has proactively reached out to all impacted organizations providing the below instructions to re-authorize their Microsoft mail server. If you are still experiencing this issue, please attempt to complete the…150h 26mResolved
Jun 19, 2026Jira : Incoming emails partial outageOur team has proactively reached out to all impacted organizations providing the below instructions to re-authorize their Microsoft mail server. If you are still experiencing this issue, please attempt to complete the…150h 26mResolved
Jun 16, 2026Confluence Cloud experiencing degraded viewing experience### Summary ### On Jun 12, 2026, between 07:04 and 12:10 UTC and on Jun 16, 2026, between 12:56 and 14:35 UTC, a subset of Atlassian customers using Confluence Cloud experienced errors and degraded performance when…2h 9mResolved
Jun 15, 2026Unable to access Rovo StudioOn June 15, 2026, affected Rovo users, for some customers, may have experienced a service disruption with the Rovo access blocklist, where they were unable to remove apps from the blocklist. The issue with the Rovo…58h 11mResolved
Jun 13, 2026Bitbucket Cloud - Database MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Jun 12, 2026Data viewing issues on Jira Product DiscoveryOn June 12th 2026, between 07:30 UTC to 13:48 UTC, some users experienced viewing disruptions with our product discovery service. The issue has now been resolved and the service is operating normally for all the…38 minResolved
Jun 12, 2026Degraded performance with Confluence CloudUsers are experiencing degraded performance with view content, create and edit functionality on Confluence Cloud primarily in the EU region. Our teams are actively working to identify the root cause of the issue. We…1259h 29mResolved
Jun 12, 2026Degraded performance with Confluence Cloud### Summary On Jun 12, 2026, between 07:04 and 12:10 UTC and on Jun 16, 2026, between 12:56 and 14:35 UTC, a subset of Atlassian customers using Confluence Cloud experienced errors and degraded performance when…3h 35mResolved
Jun 11, 2026Degraded performance of BitbucketOn June 11, 2026, Bitbucket users may have experienced performance degradation affecting Bitbucket OAuth login. The issue has now been resolved, and the service is operating normally for all affected customers.1h 26mResolved
Jun 10, 2026Unable to load Assets pageOn June 10 2026, between 08:10 and 09:08 UTC, users experienced degraded performance and inability to load the Assets page, which is impacting the ability to create, update, and delete assets. We have implemented a…17 minResolved
Jun 10, 2026Delays in processing incoming Emails, Work Item notifications, and Scheduled Triggers in Marketplace AppsWe are now confident that any of the tasks that were impacted by this incident and were delayed should now be operating as expected. We apologize for any inconvenience that this issue may have caused.17 minResolved
Jun 10, 2026Delays in processing incoming Emails, Work Item notifications, and Scheduled Triggers in Marketplace AppsWe are now confident that any of the tasks that were impacted by this incident and were delayed should now be operating as expected. We apologize for any inconvenience that this issue may have caused.17 minResolved
Jun 10, 2026Delays in processing incoming Emails, Work Item notifications, and Scheduled Triggers in Marketplace AppsWe are now confident that any of the tasks that were impacted by this incident and were delayed should now be operating as expected. We apologize for any inconvenience that this issue may have caused.17 minResolved
Jun 10, 2026Delays in processing incoming Emails, Work Item notifications, and Scheduled Triggers in Marketplace AppsWe are now confident that any of the tasks that were impacted by this incident and were delayed should now be operating as expected. We apologize for any inconvenience that this issue may have caused.1h 35mResolved
Jun 10, 2026Delays in processing incoming Emails, Work Item notifications, and Scheduled Triggers in Marketplace AppsWe are now confident that any of the tasks that were impacted by this incident and were delayed should now be operating as expected. We apologize for any inconvenience that this issue may have caused.1h 35mResolved
Jun 10, 2026Delays in processing incoming Emails, Work Item notifications, and Scheduled Triggers in Marketplace AppsWe are now confident that any of the tasks that were impacted by this incident and were delayed should now be operating as expected. We apologize for any inconvenience that this issue may have caused.1h 35mResolved
Jun 9, 2026Some users experiencing issues viewing boards and work itemsThe issue has now been resolved, and the service is operating normally for all affected customers.12h 58mResolved
Jun 9, 2026Some users experiencing issues viewing boards and work itemsThe issue has now been resolved, and the service is operating normally for all affected customers.12h 58mResolved
Jun 8, 2026Users experiencing issues loading work items in Jira and JSMOn June 08 2026, between 01:30 and 02:40 UTC, users experienced degraded performance with Jira Software front-end experiences affecting view board, navigation, and backlog across multiple regions. We have implemented…1h 2mResolved
Jun 8, 2026Users experiencing issues loading work items in Jira and JSMOn June 08 2026, between 01:30 and 02:40 UTC, users experienced degraded performance with Jira Software front-end experiences affecting view board, navigation, and backlog across multiple regions. We have implemented…1h 2mResolved
Jun 6, 2026Users experiencing issues loading work items in Atlassian productsThe issues relating to viewing and creating work items in Jira should now be fully resolved.51 minResolved
Jun 2, 2026Degraded performance of Jira and JSM automations in US EastOn June 2, 2026, some Jira and Jira Service Management users in the US-East region may have experienced performance degradation of automation rule executions. The issue has now been resolved, and the service is…1h 18mResolved
Jun 2, 2026Degraded performance of Jira and JSM automations in US EastOn June 2, 2026, some Jira and Jira Service Management users in the US-East region may have experienced performance degradation of automation rule executions. The issue has now been resolved, and the service is…1h 18mResolved
Jun 1, 2026For Jira-software viewIssues and viewBoard are degraded**SUMMARY** On June 01, 2026, between 06:54 and 08:28 UTC, Atlassian customers using Jira, Jira Service Management, and Jira Work Management were unable to view issues, boards, and backlogs, and experienced errors…5h 17mResolved
Jun 1, 2026For Jira-software viewIssues and viewBoard are degraded**SUMMARY** On June 01, 2026, between 06:54 and 08:28 UTC, Atlassian customers using Jira, Jira Service Management, and Jira Work Management were unable to view issues, boards, and backlogs, and experienced errors…5h 17mResolved
Jun 1, 2026For Jira-software viewIssues and viewBoard are degraded**SUMMARY** On June 01, 2026, between 06:54 and 08:28 UTC, Atlassian customers using Jira, Jira Service Management, and Jira Work Management were unable to view issues, boards, and backlogs, and experienced errors…5h 42mResolved
May 27, 2026Users facing errors when attempting to view Calendars in ConfluenceBetween 00:50 UTC and 07:30 UTC on 27 May 2026, some users were facing errors when attempting to view Calendars in Confluence. Our engineering team identified and resolved the underlying issue, and this incident has…1h 45mResolved
May 26, 2026Some macros failing to load in the Confluence Cloud editorBetween 08:30 UTC and 13:51 UTC on 26 May 2026, some users were unable to load or edit certain macros in the Confluence Cloud page editor. Our engineering team identified and resolved the underlying issue, and macro…3h 15mResolved
May 26, 2026Some macros failing to load in the Confluence Cloud editorBetween 08:30 UTC and 13:51 UTC on 26 May 2026, some users were unable to load or edit certain macros in the Confluence Cloud page editor. Our engineering team identified and resolved the underlying issue, and macro…3h 15mResolved
May 20, 2026Forge custom fields are not getting createdThe root cause has been identified and a fix has been applied. Full service restoration has been completed.2h 8mResolved
May 20, 2026Incorrect Banner appeared on MarketPlace AppsDue to an incorrect deployment, a banner stating 'This app may stop working soon' was briefly displayed on the Marketplace Apps. This banner was not intended to appear on these apps. The feature has since been…0 minResolved
May 20, 2026Forge custom fields are not getting createdThe root cause has been identified and a fix has been applied. Full service restoration has been completed.4h 57mResolved
May 17, 2026Trello - degraded performance# Summary On May 17th 2026 at 12:00 UTC a subset of Trello users experienced a degradation of some core functionality including but not limited to: issues with comments, viewing activity logs, accessing card details…223h 1mResolved
May 15, 2026Trello - degraded performance (resolved)Search is now fully up to date for all users, and all issues with previous degraded functionality have been resolved.2h 50mResolved
May 14, 2026Disrupted Service Desk availabilityOn May 14, 2026, Developer and Marketplace service desks were inaccessible for affected users. The issue has now been resolved, and the service is operating normally for all affected customers.31 minResolved
May 14, 2026Users experiencing issues accessing multiple Atlassian products### Summary On May 14, 2026, between 04:30 and 05:26 UTC, Atlassian customers experienced widespread service disruption across multiple Atlassian Cloud products. The issue was caused by a race condition in our internal…1h 23mResolved
May 14, 2026Users experiencing issues accessing multiple Atlassian products### Summary On May 14, 2026, between 04:30 and 05:26 UTC, Atlassian customers experienced widespread service disruption across multiple Atlassian Cloud products. The issue was caused by a race condition in our internal…1h 23mResolved
May 14, 2026Users experiencing issues accessing multiple Atlassian products### Summary On May 14, 2026, between 04:30 and 05:26 UTC, Atlassian customers experienced widespread service disruption across multiple Atlassian Cloud products. The issue was caused by a race condition in our internal…1h 23mResolved
May 14, 2026Users experiencing issues accessing multiple Atlassian products### Summary On May 14, 2026, between 04:30 and 05:26 UTC, Atlassian customers experienced widespread service disruption across multiple Atlassian Cloud products. The issue was caused by a race condition in our internal…1h 23mResolved
May 14, 2026Users experiencing issues accessing multiple Atlassian productsAll products and services impacted by this incident should now be fully recovered, and this incident is resolved.1h 38mResolved
May 14, 2026Users experiencing issues accessing multiple Atlassian products### Summary On May 14, 2026, between 04:30 and 05:26 UTC, Atlassian customers experienced widespread service disruption across multiple Atlassian Cloud products. The issue was caused by a race condition in our internal…1h 38mResolved
May 14, 2026Users experiencing issues accessing multiple Atlassian products### Summary On May 14, 2026, between 04:30 and 05:26 UTC, Atlassian customers experienced widespread service disruption across multiple Atlassian Cloud products. The issue was caused by a race condition in our internal…1h 37mResolved
May 14, 2026Users experiencing issues accessing multiple Atlassian products### Summary On May 14, 2026, between 04:30 and 05:26 UTC, Atlassian customers experienced widespread service disruption across multiple Atlassian Cloud products. The issue was caused by a race condition in our internal…1h 37mResolved
May 14, 2026Users experiencing issues accessing multiple Atlassian products### Summary On May 14, 2026, between 04:30 and 05:26 UTC, Atlassian customers experienced widespread service disruption across multiple Atlassian Cloud products. The issue was caused by a race condition in our internal…1h 37mResolved
May 14, 2026Users experiencing issues accessing multiple Atlassian products### Summary On May 14, 2026, between 04:30 and 05:26 UTC, Atlassian customers experienced widespread service disruption across multiple Atlassian Cloud products. The issue was caused by a race condition in our internal…1h 37mResolved
May 14, 2026Users experiencing issues accessing multiple Atlassian products### Summary On May 14, 2026, between 04:30 and 05:26 UTC, Atlassian customers experienced widespread service disruption across multiple Atlassian Cloud products. The issue was caused by a race condition in our internal…1h 37mResolved
May 14, 2026Users experiencing issues accessing multiple Atlassian products### Summary On May 14, 2026, between 04:30 and 05:26 UTC, Atlassian customers experienced widespread service disruption across multiple Atlassian Cloud products. The issue was caused by a race condition in our internal…1h 44mResolved
May 14, 2026Users experiencing issues accessing multiple Atlassian products### Summary On May 14, 2026, between 04:30 and 05:26 UTC, Atlassian customers experienced widespread service disruption across multiple Atlassian Cloud products. The issue was caused by a race condition in our internal…1h 44mResolved
May 14, 2026Users experiencing issues accessing multiple Atlassian products### Summary On May 14, 2026, between 04:30 and 05:26 UTC, Atlassian customers experienced widespread service disruption across multiple Atlassian Cloud products. The issue was caused by a race condition in our internal…1h 44mResolved
May 14, 2026Users experiencing issues accessing multiple Atlassian products### Summary On May 14, 2026, between 04:30 and 05:26 UTC, Atlassian customers experienced widespread service disruption across multiple Atlassian Cloud products. The issue was caused by a race condition in our internal…1h 44mResolved
May 14, 2026Users experiencing issues accessing multiple Atlassian products### Summary On May 14, 2026, between 04:30 and 05:26 UTC, Atlassian customers experienced widespread service disruption across multiple Atlassian Cloud products. The issue was caused by a race condition in our internal…1h 44mResolved
May 14, 2026Users experiencing issues accessing multiple Atlassian products### Summary On May 14, 2026, between 04:30 and 05:26 UTC, Atlassian customers experienced widespread service disruption across multiple Atlassian Cloud products. The issue was caused by a race condition in our internal…1h 44mResolved
May 14, 2026Users experiencing issues accessing multiple Atlassian products### Summary On May 14, 2026, between 04:30 and 05:26 UTC, Atlassian customers experienced widespread service disruption across multiple Atlassian Cloud products. The issue was caused by a race condition in our internal…1h 44mResolved
May 14, 2026Users experiencing issues accessing multiple Atlassian products### Summary On May 14, 2026, between 04:30 and 05:26 UTC, Atlassian customers experienced widespread service disruption across multiple Atlassian Cloud products. The issue was caused by a race condition in our internal…1h 44mResolved
May 14, 2026Users experiencing issues accessing multiple Atlassian products### Summary On May 14, 2026, between 04:30 and 05:26 UTC, Atlassian customers experienced widespread service disruption across multiple Atlassian Cloud products. The issue was caused by a race condition in our internal…1h 53mResolved
May 14, 2026Users experiencing issues accessing multiple Atlassian products### Summary On May 14, 2026, between 04:30 and 05:26 UTC, Atlassian customers experienced widespread service disruption across multiple Atlassian Cloud products. The issue was caused by a race condition in our internal…1h 53mResolved
May 14, 2026Excessive notifications being received by some Jira Service Management usersThis incident has been resolved. During the incident window, some customers using Atlassian Assist experienced excessive notifications as our team replayed delayed events caused by this prior…8h 26mResolved
May 13, 2026Automations within Jira, Jira Service Management and JSM Assist experiencing delays for some users### Summary ### On May 12, 2026 between 19:01 and 20:46 UTC, a subset of Atlassian customers may have experienced delays in background operations and automation processes. Some background operations, such as…8h 21mResolved
May 13, 2026Automations within Jira, Jira Service Management and JSM Assist experiencing delays for some users### Summary ### On May 12, 2026 between 19:01 and 20:46 UTC, a subset of Atlassian customers may have experienced delays in background operations and automation processes. Some background operations, such as…8h 21mResolved
May 12, 2026Degraded performance of forge invocationsOn May 12, 2026, some users in US East region may have experienced intermittent failures with forge invocations for some applications. The issue has now been resolved, and the service is operating normally for all…1h 50mResolved
May 12, 2026Delay in Jira Webhook DeliveryOn May 12, 2026, some users in EU West region may have experienced delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all affected customers.4h 8mResolved
May 11, 2026Delays in Jira Webhook deliveryOn May 11, 2026, users in EU West and US East regions may have experienced performance degradation with delayed or queued webhook events. The issue has now been resolved, and the service is operating normally for all…3h 51mResolved
May 8, 2026Multiple Atlassian services are experiencing issuesOn May 8, 2026, some customers utilizing Atlassian products experienced elevated error rates and degraded performance. The issue has now been resolved, and the service is operating normally for all affected customers.0 minResolved
May 8, 2026Multiple Atlassian services are experiencing issuesOn May 8, 2026, some customers utilizing Atlassian products experienced elevated error rates and degraded performance. The issue has now been resolved, and the service is operating normally for all affected customers.0 minResolved
May 8, 2026Multiple Atlassian services are experiencing issuesOn May 8, 2026, some customers utilizing Atlassian products experienced elevated error rates and degraded performance. The issue has now been resolved, and the service is operating normally for all affected customers.11h 47mResolved
May 8, 2026Multiple Atlassian services are experiencing issuesOur services are now fully operational. We continue to replay any events that were missed during the incident, and are making good progress. We will provide a further update once replays are complete. If you experience…2096h 51mResolved
May 8, 2026Multiple Atlassian services are experiencing issuesWe continue to monitor the situation as services recover. We are currently in the process of clearing the backlog of queued events. We will provide a further update in approximately one hour.2100h 0mResolved
May 8, 2026Multiple Atlassian services are experiencing issuesThe issue impacting migration services has been resolved and migrations are processing normally. If you continue to experience any issues, please contact Atlassian Support.2h 20mResolved
May 8, 2026Multiple Atlassian services are experiencing issuesOn May 8, 2026, some customers utilizing Atlassian products experienced elevated error rates and degraded performance. The issue has now been resolved, and the service is operating normally for all affected customers.13h 59mResolved
May 8, 2026Multiple Atlassian services are experiencing issuesThis incident has been resolved.4h 27mResolved
May 8, 2026Multiple Atlassian services are experiencing issuesAll dates and times below are in UTC unless stated otherwise. ### Summary On May 8, 2026 between 00:22 and 06:08, one of our hosting providers suffered a significant incident in a specific availability zone in…16h 45mResolved
May 8, 2026Multiple Atlassian services are experiencing issuesAll dates and times below are in UTC unless stated otherwise. ### Summary On May 8, 2026 between 00:22 and 06:08, one of our hosting providers suffered a significant incident in a specific availability zone in…17h 29mResolved
May 8, 2026Multiple Atlassian services are experiencing issuesAll dates and times below are in UTC unless stated otherwise. ### Summary On May 8, 2026 between 00:22 and 06:08, one of our hosting providers suffered a significant incident in a specific availability zone in…18h 13mResolved
May 8, 2026Multiple Atlassian services are experiencing issuesAll dates and times below are in UTC unless stated otherwise. ### Summary On May 8, 2026 between 00:22 and 06:08, one of our hosting providers suffered a significant incident in a specific availability zone in…8h 55mResolved
May 8, 2026Multiple Atlassian services are experiencing issuesAll dates and times below are in UTC unless stated otherwise. ### Summary On May 8, 2026 between 00:22 and 06:08, one of our hosting providers suffered a significant incident in a specific availability zone in…18h 13mResolved
May 8, 2026Multiple Atlassian services are experiencing issuesAll dates and times below are in UTC unless stated otherwise. ### Summary On May 8, 2026 between 00:22 and 06:08, one of our hosting providers suffered a significant incident in a specific availability zone in…18h 13mResolved
May 8, 2026Multiple Atlassian services are experiencing issuesAll dates and times below are in UTC unless stated otherwise. ### Summary On May 8, 2026 between 00:22 and 06:08, one of our hosting providers suffered a significant incident in a specific availability zone in…18h 13mResolved
May 8, 2026Multiple Atlassian services are experiencing issuesAll dates and times below are in UTC unless stated otherwise. ### Summary On May 8, 2026 between 00:22 and 06:08, one of our hosting providers suffered a significant incident in a specific availability zone in…18h 13mResolved
May 8, 2026Multiple Atlassian services are experiencing issuesAll dates and times below are in UTC unless stated otherwise. ### Summary On May 8, 2026 between 00:22 and 06:08, one of our hosting providers suffered a significant incident in a specific availability zone in…18h 13mResolved
May 8, 2026Multiple Atlassian services are experiencing issuesAll dates and times below are in UTC unless stated otherwise. ### Summary On May 8, 2026 between 00:22 and 06:08, one of our hosting providers suffered a significant incident in a specific availability zone in…30 minResolved
May 8, 2026Multiple Atlassian services are experiencing issuesAll dates and times below are in UTC unless stated otherwise. ### Summary On May 8, 2026 between 00:22 and 06:08, one of our hosting providers suffered a significant incident in a specific availability zone in…18h 13mResolved
May 8, 2026Multiple Atlassian services are experiencing issuesAll dates and times below are in UTC unless stated otherwise. ### Summary On May 8, 2026 between 00:22 and 06:08, one of our hosting providers suffered a significant incident in a specific availability zone in…18h 13mResolved
May 8, 2026Multiple Atlassian services are experiencing issuesAll dates and times below are in UTC unless stated otherwise. ### Summary On May 8, 2026 between 00:22 and 06:08, one of our hosting providers suffered a significant incident in a specific availability zone in…18h 13mResolved
May 8, 2026Multiple Atlassian services are experiencing issuesAll dates and times below are in UTC unless stated otherwise. ### Summary On May 8, 2026 between 00:22 and 06:08, one of our hosting providers suffered a significant incident in a specific availability zone in…18h 13mResolved
May 8, 2026Multiple Atlassian services are experiencing issuesAll dates and times below are in UTC unless stated otherwise. ### Summary On May 8, 2026 between 00:22 and 06:08, one of our hosting providers suffered a significant incident in a specific availability zone in…18h 13mResolved
May 8, 2026Multiple Atlassian services are experiencing issuesAll dates and times below are in UTC unless stated otherwise. ### Summary On May 8, 2026 between 00:22 and 06:08, one of our hosting providers suffered a significant incident in a specific availability zone in…18h 13mResolved
May 8, 2026Multiple Atlassian services are experiencing issuesAll dates and times below are in UTC unless stated otherwise. ### Summary On May 8, 2026 between 00:22 and 06:08, one of our hosting providers suffered a significant incident in a specific availability zone in…18h 13mResolved
May 7, 2026Atlassian Shop site is currently unavailableUsers attempting to access the Atlassian shop will now be directed to our Homepage. This will prevent ongoing security related error messages from being presented in the meantime while the shop is able to be restored to…10 minResolved
May 6, 2026Lookup Objects in Automation for Jira Service Management are not functioningThe issue causing failures in the lookup objects within JSM Automation has been resolved. A fix was implemented to address the problem and the service is now operating normally for all affected customers.1h 41mResolved
May 6, 2026Jira users unable to log time while on business boardThe issue causing Jira users inability to log time on business board has been resolved. A fix was deployed to address the problem and the service is operating normally for all affected customers.3h 21mResolved
May 6, 2026Jira users unable to log time while on business boardThe issue causing Jira users inability to log time on business board has been resolved. A fix was deployed to address the problem and the service is operating normally for all affected customers.3h 21mResolved
May 2, 2026The Work Item view experience of Jira is restored### SUMMARY ### Between May 1, 2026 at 23:34 UTC and May 2, 2026 at 02:53 UTC Atlassian customers using Jira and Jira Service Management (JSM) across all Cloud tenants received an error page when attempting to open…1h 9mResolved
May 2, 2026The Work Item view experience of Jira is restored### SUMMARY ### Between May 1, 2026 at 23:34 UTC and May 2, 2026 at 02:53 UTC Atlassian customers using Jira and Jira Service Management (JSM) across all Cloud tenants received an error page when attempting to open…1h 52mResolved
May 2, 2026The Work Item view experience of Jira is restored### SUMMARY ### Between May 1, 2026 at 23:34 UTC and May 2, 2026 at 02:53 UTC Atlassian customers using Jira and Jira Service Management (JSM) across all Cloud tenants received an error page when attempting to open…1h 52mResolved
May 2, 2026The Work Item view experience of Jira is restored### SUMMARY ### Between May 1, 2026 at 23:34 UTC and May 2, 2026 at 02:53 UTC Atlassian customers using Jira and Jira Service Management (JSM) across all Cloud tenants received an error page when attempting to open…1h 52mResolved
Apr 30, 2026Delays in Jira webhook deliveryThe issue causing intermittent delays in our webhook delivery has been resolved. A fix was deployed to address a resource constraint in our systems. Our monitoring shows webhook delivery is now operating normally.5h 57mResolved
Apr 29, 2026Degraded performance of Loom appThe Team has identified the root cause and the issue has now been resolved, and the impacted services are operating normally. Team will continue to monitor the impacted services.50 minResolved
Apr 16, 2026Bitbucket Pipelines degraded performanceOn April 16 at 8:00PM UTC Bitbucket Pipelines users may have experienced performance degradation running new pipelines. The issue has now been resolved, and the service is operating normally for all affected customers.21 minResolved
Apr 14, 2026Disrupted Rovo availability for Automation rulesOn April 14, 2026, affected users may have experienced some service disruption with automation rules that use Rovo agents. The issue has now been resolved, and the service is operating normally for all affected…3h 46mResolved
Apr 14, 2026Disrupted Rovo availability for Automation rulesOn April 14, 2026, affected users may have experienced some service disruption with automation rules that use Rovo agents. The issue has now been resolved, and the service is operating normally for all affected…3h 58mResolved
Apr 14, 2026Disrupted Rovo availability for Automation rulesOn April 14, 2026, affected users may have experienced some service disruption with automation rules that use Rovo agents. The issue has now been resolved, and the service is operating normally for all affected…3h 58mResolved
Apr 14, 2026Disrupted Rovo availability for Automation rulesOn April 14, 2026, affected users may have experienced some service disruption with automation rules that use Rovo agents. The issue has now been resolved, and the service is operating normally for all affected…3h 58mResolved
Apr 13, 2026Users experiencing issues with login across Atlassian products### Summary On April 13, 2026, between 05:49 and 06:29 UTC, customers experienced failures when attempting to log in, sign up, reset passwords, and complete multi-factor authentication flows across Atlassian cloud…2h 47mResolved
Apr 13, 2026Users experiencing issues with login across Atlassian products### Summary On April 13, 2026, between 05:49 and 06:29 UTC, customers experienced failures when attempting to log in, sign up, reset passwords, and complete multi-factor authentication flows across Atlassian cloud…2h 47mResolved
Apr 13, 2026Users experiencing issues with login across Atlassian products### Summary On April 13, 2026, between 05:49 and 06:29 UTC, customers experienced failures when attempting to log in, sign up, reset passwords, and complete multi-factor authentication flows across Atlassian cloud…2h 47mResolved
Apr 13, 2026Users experiencing issues with login across Atlassian products### Summary On April 13, 2026, between 05:49 and 06:29 UTC, customers experienced failures when attempting to log in, sign up, reset passwords, and complete multi-factor authentication flows across Atlassian cloud…2h 47mResolved
Apr 13, 2026Users experiencing issues with login across Atlassian products### Summary On April 13, 2026, between 05:49 and 06:29 UTC, customers experienced failures when attempting to log in, sign up, reset passwords, and complete multi-factor authentication flows across Atlassian cloud…2h 47mResolved
Apr 13, 2026Users experiencing issues with login across Atlassian products### Summary On April 13, 2026, between 05:49 and 06:29 UTC, customers experienced failures when attempting to log in, sign up, reset passwords, and complete multi-factor authentication flows across Atlassian cloud…2h 47mResolved
Apr 13, 2026Users experiencing issues with login across Atlassian products### Summary On April 13, 2026, between 05:49 and 06:29 UTC, customers experienced failures when attempting to log in, sign up, reset passwords, and complete multi-factor authentication flows across Atlassian cloud…2h 47mResolved
Apr 10, 2026Bitbucket Connect app maintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Apr 9, 2026Unable to open manage portal and StatusPage intermittentlyStatusPage is operational and issue has been resolved.28 minResolved
Apr 8, 2026Multiple products impacted by search failures### Summary On April 8, 2026, between 04:46 UTC and 12:09 UTC, search functionality was unavailable or degraded across several Atlassian Cloud products, including Jira, Confluence, Jira Service Management, Rovo, Rovo…3h 10mResolved
Apr 8, 2026Multiple products impacted by search failures### Summary On April 8, 2026, between 04:46 UTC and 12:09 UTC, search functionality was unavailable or degraded across several Atlassian Cloud products, including Jira, Confluence, Jira Service Management, Rovo, Rovo…5h 18mResolved
Apr 8, 2026Multiple products impacted by search failures### Summary On April 8, 2026, between 04:46 UTC and 12:09 UTC, search functionality was unavailable or degraded across several Atlassian Cloud products, including Jira, Confluence, Jira Service Management, Rovo, Rovo…5h 18mResolved
Apr 8, 2026Multiple products impacted by search failures### Summary On April 8, 2026, between 04:46 UTC and 12:09 UTC, search functionality was unavailable or degraded across several Atlassian Cloud products, including Jira, Confluence, Jira Service Management, Rovo, Rovo…5h 18mResolved
Apr 8, 2026Multiple products impacted by search failures### Summary On April 8, 2026, between 04:46 UTC and 12:09 UTC, search functionality was unavailable or degraded across several Atlassian Cloud products, including Jira, Confluence, Jira Service Management, Rovo, Rovo…5h 41mResolved
Apr 8, 2026Multiple products impacted by search failures### Summary On April 8, 2026, between 04:46 UTC and 12:09 UTC, search functionality was unavailable or degraded across several Atlassian Cloud products, including Jira, Confluence, Jira Service Management, Rovo, Rovo…5h 41mResolved
Apr 8, 2026Multiple products impacted by search failures### Summary On April 8, 2026, between 04:46 UTC and 12:09 UTC, search functionality was unavailable or degraded across several Atlassian Cloud products, including Jira, Confluence, Jira Service Management, Rovo, Rovo…6h 2mResolved
Apr 8, 2026Multiple products impacted by search failures### Summary On April 8, 2026, between 04:46 UTC and 12:09 UTC, search functionality was unavailable or degraded across several Atlassian Cloud products, including Jira, Confluence, Jira Service Management, Rovo, Rovo…6h 2mResolved
Apr 8, 2026Rovo Dev code reviews not runningThis issue has been resolved and Rovo Dev code review is now working as expected.3h 4mResolved
Apr 2, 2026Confluence documentation and knowledge base is unavailableOur team has been able to successfully recover all services from confluence.atlassian.com and ja.confluence.atlassian.com and these sites are now performing as expected. This incident is now resolved. We apologize for…50 minResolved
Mar 19, 2026Latency in System MetricsThe latency fix is confirmed stable across all integrations, and we are closing this issue as resolved.176h 15mResolved
Mar 18, 2026Automations aren't triggering on work item creation, field updates, or comment additions### Summary On March 18, 2026, between 10:06 and 13:47 UTC, customers experienced delays in Automation rules executing when triggered by Jira events such as Work Item creation, Work Item updates, and comments…16h 35mResolved
Mar 18, 2026Automations aren't triggering on work item creation, field updates, or comment additions### Summary On March 18, 2026, between 10:06 and 13:47 UTC, customers experienced delays in Automation rules executing when triggered by Jira events such as Work Item creation, Work Item updates, and comments…16h 38mResolved
Mar 17, 2026Incident impacting Forge app installations and Dev consoleOn March 17th, 2026, between 9:05 AM UTC and 11:10 AM UTC, Forge app management and related developer tooling experienced some service disruption. The issue has now been resolved, and the service is operating normally…38 minResolved
Mar 12, 2026Static macro rendering is failing in Confluence CloudOn March 12, 2026, affected Confluence Cloud users may have experienced some service disruption. The issue has now been resolved, and the service is operating normally for all affected customers.12h 43mResolved
Mar 12, 2026Degraded performance of Bitbucket cloudWe have successfully mitigated the incident, and the affected service is now fully operational. Our teams have verified that normal functionality has been restored and the service is performing as expected.3h 45mResolved
Mar 10, 2026Automation events delayed for some customers in the APAC regionOn 9 March UTC, Automation users in the APAC region may have experienced performance degradation within Jira, Jira Product Discovery, Jira Service Management, Jira Work Management, Confluence. The issue has now been…43 minResolved

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How to Read This Atlassian Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Atlassian acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Atlassian outage in this window ran 87d 12h, against a mean recovery of 1d 15h. If you depend on Atlassian in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.