Avalara Outage History
11 incidents recorded over the last 365 days, 7 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Avalara Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 6, 2026 | Scheduled Maintenance: Authentication ServicesWe will perform planned maintenance on our authentication services. The work is expected to take approximately 3 hours. No downtime or service disruption is anticipated. This proactive notice of the maintenance is to… | 3h 0m | Scheduled |
| Oct 6, 2026 | AvaTax Service DegradationThe AvaTax service has been fully restored. | 11h 16m | Resolved |
| Sep 17, 2026 | Avalara Cross Border Restrictions Service DegradationThe Avalara Cross Border Restrictions service has been fully restored. | 17 min | Resolved |
| Sep 12, 2026 | Avalara Trade Compliance (ATC), SSTC, and Duty Calculator - Scheduled Maintenance ActivityThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Aug 25, 2026 | Avalara Exemption Certificate Management Service DegradationThe Avalara Exemption Certificate Management service has been fully restored. | -231 min | Resolved |
| Aug 8, 2026 | Exemption Certificate Management for AvaTax - Database Maintenance ActivityThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Aug 5, 2026 | AvaApp Service DegradationThis incident has been resolved. | 41 min | Resolved |
| Jul 25, 2026 | Exemption Certificate Management for AvaTax - DB Maintenance ActivityThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jul 1, 2026 | Avalara Business Licenses Service DegradationThe Avalara Business Licenses service has been fully restored. | 1h 46m | Resolved |
| Jul 1, 2026 | Brazil Tax Docs Service DegradationThe Brazil Tax Docs service has been fully restored. | 9 min | Resolved |
| Jun 29, 2026 | Avalara Exemption Certificate Management Service DegradationThe Avalara Exemption Certificate Management service has been fully restored. | 3h 43m | Resolved |
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How to Read This Avalara Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Avalara acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Avalara outage in this window ran 11h 16m, against a mean recovery of 2h 53m. If you depend on Avalara in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.