Bandwidth Outage History

200 incidents recorded over the last 365 days, 132 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Bandwidth status100.00% uptime history

Every Recorded Bandwidth Incident

Bandwidth incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 24, 2026Messaging Maintenance - Toll-Free MMS/SMSBandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and…4h 0mScheduled
Nov 19, 2026Messaging Maintenance - SMSBandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery…6h 0mScheduled
Nov 19, 2026Messaging Maintenance - Toll-Free MMS/SMSBandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and…4h 0mScheduled
Nov 17, 2026Messaging Maintenance - SMSBandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery…6h 0mScheduled
Nov 12, 2026Messaging Maintenance - SMSBandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery…6h 0mScheduled
Nov 12, 2026Messaging Maintenance - Toll-Free MMS/SMSBandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and…6h 0mScheduled
Nov 11, 2026Local Market Maintenance - Hong KongThis maintenance has been rescheduled for November 11th.3h 0mScheduled
Nov 11, 2026Messaging Maintenance - SMSBandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery…4h 0mScheduled
Nov 11, 2026Messaging Maintenance - Toll-Free MMS/SMSWe will be undergoing scheduled maintenance during this time.7h 0mScheduled
Nov 10, 2026Messaging Maintenance - SMSBandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery…6h 0mScheduled
Nov 10, 2026Messaging Maintenance - Toll-Free MMS/SMSBandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free MMS/SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and…5h 0mScheduled
Nov 9, 2026Global Data Center Maintenance - BrusselsWe will be undergoing scheduled maintenance during this time.6h 0mScheduled
Nov 5, 2026Messaging Maintenance - Toll-Free MMS/SMSScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Nov 4, 2026Bandwidth Local Market Impairment - 248 - Richmond, VAOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.5h 41mResolved
Nov 3, 2026Voice Authentication Incident - PindropThis incident has been resolved.5h 7mResolved
Nov 3, 2026Outbound 10DLC MMS Delivery Incident - T-Mobile, Verizon, AT&TThis incident has been resolved.11h 39mResolved
Nov 3, 2026Bandwidth Local Market Impairment - 246 - Culpeper, VAOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.4h 55mResolved
Nov 2, 2026Brussels (BRU) data center incidentBetween 19:07 - 19:08 UTC on November 2, a subset of outbound calls were unable to be completed through our Brussels data center.  Bandwidth is continuing to investigate this issue to identify all actions necessary to…-2 minResolved
Nov 2, 2026Outbound 10DLC MMS Delivery IncidentThis incident has been resolved.16h 29mResolved
Nov 2, 2026Non-North American Emergency Address Validation IncidentBetween 20:35 UTC on October 30 and 03:16 UTC November 3, customers encountered a disruption in the ability to validate non-North American addresses.  Bandwidth is continuing to investigate this issue to identify all…7h 54mResolved
Nov 2, 2026Messaging Maintenance - SMSBandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery…4h 0mScheduled
Nov 2, 2026Bandwidth Local Market Impairment - 130 - Providence, RIOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.5h 28mResolved
Oct 31, 2026Outbound 10DLC MMS Delivery Delays - T-Mobile & VerizonBandwidth has concluded its investigation of this issue and determined that between October 31 16:43 - November 1 01:04 UTC, outbound MMS messages to T-Mobile and Verizon may have encountered minimal delays in delivery…2h 41mResolved
Oct 30, 2026Bandwidth Local Market Impairment - 246 - Culpeper, VAOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.10h 24mResolved
Oct 29, 2026Bandwidth Local Market Impairment - 658 - Colorado Springs, COOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.1h 15mResolved
Oct 29, 2026Number Portability Checker IncidentBandwidth has concluded its investigation of this issue and determined that between 16:59 UTC on October 28 and 17:19 UTC on October 29, requests to the Number Portability Checker API that asked for a JSON response…2h 32mResolved
Oct 29, 2026Messaging Maintenance - SMSScheduled maintenance is currently in progress. We will provide updates as necessary.5h 0mScheduled
Oct 29, 2026Bandwidth Local Market Impairment - 362 - Carbondale, ILOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.4h 25mResolved
Oct 29, 2026Messaging Maintenance - Toll Free SMSBandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's Toll Free SMS messaging platform. During this maintenance window, brief periods of latency affecting inbound and…1h 0mScheduled
Oct 29, 2026Messaging Maintenance - Toll-Free MMS/SMSScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 28, 202610DLC Campaign Provisioning - Order DelayBandwidth has concluded its investigation of this issue and determined that between 12:26 UTC and 15:26 UTC on October 28, some 10DLC campaign provisioning requests were delayed. Due to the limited scope of impact…-1 minResolved
Oct 28, 2026Messaging Maintenance - SMSScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 28, 2026DLS Maintenance - New York Data CenterScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 28, 2026Messaging Maintenance - Toll Free SMSScheduled maintenance is currently in progress. We will provide updates as necessary.5h 0mScheduled
Oct 28, 2026Bandwidth Local Market Impairment - 548 - Wichita Falls, TXOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.7h 6mResolved
Oct 27, 2026Outbound MMS Delays - AT&TBandwidth has concluded its investigation of this issue and determined that between 11:58 UTC and 15:09 UTC on October 27, 10DLC MMS sent to AT&T was delayed. Due to the limited scope of impact, Bandwidth is closing…1h 37mResolved
Oct 27, 2026Bandwidth Local Market Impairment - 658 - Colorado Springs, COOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.10h 10mResolved
Oct 27, 2026DLS Maintenance - New York Data CenterScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 26, 2026LAX Data Center IncidentBandwidth has concluded its investigation of this issue and determined that between 18:22 UTC and 20:52 UTC on October 26, a portion of outbound calls through the LAX data center experienced increased post-dial delay…2h 39mResolved
Oct 23, 2026Toll-Free Port Activation IncidentBandwidth has concluded its investigation of this issue and determined that between 11:09 UTC and 12:05 UTC on October 23, some Toll-Free port activation orders experienced errors. Due to the limited scope of impact…2h 45mResolved
Oct 23, 2026Bandwidth Local Market Impairment - 668 - Tucson, AZOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.5h 4mResolved
Oct 23, 2026Messaging Maintenance - Toll-Free MMS/SMSScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 22, 2026Bandwidth Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 22, 2026[CANCELED] Local Market Maintenance - SwedenScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 22, 2026Bandwidth Local Market Impairment - Fresno/Los Angeles/San Luis Obispo, CAOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.5h 7mResolved
Oct 22, 2026Inbound Messaging - Verizon & T-MobileBandwidth has concluded its investigation of this issue and determined that between 17:51 UTC on October 20 and 18:03 UTC on October 22, inbound SMS and MMS messages from T-Mobile and Verizon were not delivered to a…2h 9mResolved
Oct 22, 2026Voice Authentication Incident - PindropBetween 00:00 UTC on October 21 and 16:05 UTC on October 22, some inbound calls using Voice Authentication services in the US region failed to complete. Bandwidth has concluded its investigation of this issue and…1h 39mResolved
Oct 22, 2026Bandwidth Local Market Impairment - 328 - Dayton, OHOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.8h 59mResolved
Oct 22, 2026Off-Net Port ActivationsBetween 12:40 UTC and 21:27 UTC on October 22, 2026, some off net port orders were not activating as expected due to a vendor condition. Bandwidth is continuing to investigate this issue to identify all actions…6h 51mResolved
Oct 22, 2026US Voice TrafficBetween 04:10 UTC and 08:03 UTC on October 22, 2026, US Voice Traffic experienced a reduction of inbound voice traffic due to an off-network condition of a carrier. Bandwidth is continuing to investigate this issue to…-1 minResolved
Oct 22, 2026Bandwidth Local Market Impairment - 521 - Jefferson City, MOOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.2h 46mResolved
Oct 22, 2026Bandwidth Local Market Impairment - 973 - Palm Springs, CAOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.16h 58mResolved
Oct 22, 2026Bandwidth Local Market Impairment - 234 - Pittsburgh, PAOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.4h 35mResolved
Oct 22, 2026Messaging Maintenance - SMSScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 22, 2026Messaging Maintenance - Toll Free SMSScheduled maintenance is currently in progress. We will provide updates as necessary.3h 45mScheduled
Oct 21, 2026Outbound MMS Messaging - AT&TBandwidth has concluded its investigation of this issue and determined that between 18:58 UTC on October 21, 2026 and 01:02 UTC on October 22, 2026, outbound MMS messages towards AT&T destinations were delayed. Due to…5h 8mResolved
Oct 21, 2026Toll-Free Port Activation IncidentBandwidth has concluded its investigation of this issue and determined that between 18:02 UTC on October 21 and 12:07 UTC on October 22, intermittent port activation failures occurred for Toll-Free ports. Due to the…22h 3mResolved
Oct 21, 2026Bandwidth Local Market Impairment - 951 - Rocky Mount, NCOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.97h 27mResolved
Oct 21, 2026Bandwidth Local Market Impairment - 548 - Wichita Falls, TXOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.3h 25mResolved
Oct 21, 2026Bandwidth Local Market Impairment - 326 - Toledo, OHOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.41h 45mResolved
Oct 21, 2026Messaging Maintenance - SMSScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 20, 2026Bandwidth Local Market Impairment - 140 - Buffalo, NYOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.9h 48mResolved
Oct 20, 2026Bandwidth Local Market Impairment - 230 - Altoona, PAOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.21h 16mResolved
Oct 20, 2026Japan outbound calling incidentBetween 16:09 UTC and 23:12 UTC on October 20th, 2026, outbound Japan based calls may not have completed as expected. Bandwidth has concluded its investigation of this issue and details can be found in the following…15h 11mResolved
Oct 20, 2026Bandwidth Local Market Impairment - 924 - Erie, PAOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.16h 41mResolved
Oct 20, 2026Bandwidth Local Market Impairment - 246 - Culpeper, VAOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.19h 33mResolved
Oct 20, 2026Bandwidth Local Market Impairment - 972 - Harrisonburg, VAOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.15h 50mResolved
Oct 20, 2026Toll Free Outbound Calling IncidentBetween 19:48 UTC on October 15 and 22:55 UTC on October 20, a subset of customers sending US-to-US toll-free outbound calls experienced call failures. Bandwidth has concluded its investigation of this issue and…1h 54mResolved
Oct 20, 2026Bandwidth Local Market Impairment - 632 - Des Moines, IAOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.3h 8mResolved
Oct 20, 2026Messaging Maintenance - SMSScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 20, 2026Australia based SMS Messaging IncidentBetween 14:45 UTC and 17:16 UTC on October 20, 2026, Inbound and Outbound SMS messaging to Australia based destinations experienced missing delivery receipts and failed or timed-out messages. Bandwidth is continuing…3h 40mResolved
Oct 20, 2026Messaging Maintenance - MMSScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 20, 2026Messaging Maintenance - Toll-Free MMS/SMSScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 20, 2026Bandwidth International Market Impairment - 951 - Rocky Mount, NCOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.3h 18mResolved
Oct 20, 2026Bandwidth Local Market Impairment - 220 - Pleasantville, NJOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.2h 11mResolved
Oct 20, 2026Bandwidth Local Market Impairment - 246 - Fredericksburg/Culpepper, VAOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.16h 8mResolved
Oct 20, 2026Bandwidth Local Market Impairment - 924 - Erie, PAOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.8h 54mResolved
Oct 20, 2026Bandwidth Local Market Impairment - 230 - Altoona, PAOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.16h 3mResolved
Oct 20, 2026Bandwidth Local Market Impairment - 927 - Harrisonburg, VAOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.10h 29mResolved
Oct 19, 2026MMS Delivery Incident - VerizonBandwidth has concluded its investigation of this issue and determined that between 22:21 UTC on October 19th and 02:02 UTC on October 20th, MMS messages sent to Verizon were delivered with delays. Due to the limited…5h 39mResolved
Oct 19, 2026SMS and MMS Delivery Delays - AT&TBetween 22:27 UTC and 23:54 UTC on October 19, 2026, SMS and MMS messages sent to AT&T subscribers experienced delivery delays. Bandwidth is continuing to investigate this issue to identify all actions necessary to…7h 58mResolved
Oct 19, 2026Toll-free Port Activation DelaysBandwidth has concluded its investigation of this issue and determined that between 12:00 UTC and 19:34 UTC on October 19, 2026, new Toll Free number activation requests were delayed. Due to the limited scope of…6h 59mResolved
Oct 18, 2026Bandwidth Local Market Impairment - 542 - Midland, TXOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.22h 30mResolved
Oct 18, 2026New Number Order DelaysBandwidth has concluded its investigation of this issue and determined that between 03:33 UTC and 05:30 UTC on October 18th, new number orders were delayed. Due to the limited scope of impact, Bandwidth is closing…9h 22mResolved
Oct 16, 2026MMS Delivery IncidentBandwidth has concluded its investigation of this issue and determined that between 19:16 UTC and 19:40 UTC on October 16th, MMS delivery to Verizon Wireless, AT&T, and T-Mobile destinations experienced sporadic delays…2h 35mResolved
Oct 16, 2026Bandwidth Local Market Impairment - 635 - Cedar Rapids, IAOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.3h 11mResolved
Oct 16, 2026Bandwidth Local Market Impairment - 644- Omaha, NEOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.2h 57mResolved
Oct 16, 2026Bandwidth Local Market Impairment - 646 - Grand Island, NEOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.3h 29mResolved
Oct 16, 2026Messaging Maintenance - Toll-Free MMS/SMSThe scheduled maintenance has been completed.4h 0mScheduled
Oct 15, 2026Local Market Maintenance - SwedenThe scheduled maintenance has been completed.4h 0mScheduled
Oct 15, 2026Messaging Delays - Verizon and T-MobileBandwidth has concluded its investigation of this issue and determined that between 18:29 UTC on October 15th and 02:02 UTC on October 16th, messaging delivery to Verizon and T-Mobile was delayed. Due to the limited…5h 44mResolved
Oct 15, 2026Bandwidth Local Market Impairment - 521 - Jefferson City, MOOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.11h 22mResolved
Oct 15, 2026Messaging Maintenance - SMSBandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery…6h 0mScheduled
Oct 14, 2026MMS Delivery Delays -T-Mobile & VerizonBandwidth has concluded its investigation of this issue and determined that between 20:00 UTC on October 14th and 01:07 UTC on October 15th, MMS messages to T-Mobile and Verizon were delayed. Due to the limited scope…6h 28mResolved
Oct 14, 2026Local Market Maintenance - South KoreaThe scheduled maintenance has been completed.30 minScheduled
Oct 14, 2026Bandwidth Local Market Impairment - 654 - Cheyenne, WYOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.20h 48mResolved
Oct 14, 2026Toll-free port activation incidentBandwidth has concluded its investigation of this issue and determined that between 12:01 UTC and 13:19 UTC on October 14, 2026, new Toll Free activation requests routed through Lumen were delayed. Due to the limited…0 minResolved
Oct 14, 2026Bandwidth Local Market Impairment - 538 - Tulsa, OKOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.11h 39mResolved
Oct 14, 2026Bandwidth Local Market Impairment - 536 - Oklahoma City, OKOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.4h 21mResolved
Oct 14, 2026Bandwidth Local Market Impairment - 977 - Macomb, ILOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.6h 46mResolved
Oct 14, 2026Messaging Maintenance - Toll Free SMSThe scheduled maintenance has been completed.2h 0mScheduled
Oct 14, 2026Messaging Maintenance - MMS/SMSThe scheduled maintenance has been completed.7h 0mScheduled
Oct 13, 2026Outbound MMS Delays - T-MobileBandwidth has concluded its investigation of this issue and determined that between 20:00 UTC and 23:55 UTC on October 13th, outbound 10DLC MMS traffic to T-Mobile and Verizon experienced intermittent delivery delays…4h 39mResolved
Oct 13, 2026Messaging Maintenance - SMSBandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery…6h 0mScheduled
Oct 13, 2026Messaging Maintenance - MMS/SMSThe scheduled maintenance has been completed.7h 0mScheduled
Oct 11, 2026Bandwidth Local Market Impairment - 668 - Tucson, AZOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.20h 2mResolved
Oct 11, 2026Bandwidth Local Market Impairment 956 - Johnson City, TNOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved3h 2mResolved
Oct 9, 2026Bandwidth Local Market Impairment - 554 - Longview, TXOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.17h 4mResolved
Oct 9, 2026Bandwidth Local Market Impairment - 122 - Manchester, NHOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.60h 47mResolved
Oct 9, 2026Bandwidth Local Market Impairment - 920 - New Haven, CTOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.3h 8mResolved
Oct 9, 2026Bandwidth Local Market Impairment - 977 - Macomb, ILOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.3h 19mResolved
Oct 9, 2026Bandwidth Local Market Impairment - 328 (Dayton, OH)Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.2h 32mResolved
Oct 8, 2026Toll Free SMS Delays - VerizonBandwidth has concluded its investigation of this issue and determined that between 13:00 UTC on October 8, 2026 and 01:58 UTC on October 9, 2026, toll-free SMS delivery receipts for messages to Verizon were delayed…7h 42mResolved
Oct 8, 2026Messaging Maintenance - SMSBandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's SMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery…6h 0mScheduled
Oct 8, 2026Messaging Maintenance - Toll-Free MMS/SMSThe scheduled maintenance has been completed.4h 0mScheduled
Oct 8, 2026Messaging Maintenance - SMSThe scheduled maintenance has been completed.9h 0mScheduled
Oct 7, 2026SMS and MMS 10DLC FailureBetween 20:20 UTC on October 7, 2026 and 20:40 UTC on October 8, 2026, outbound 10DLC SMS and MMS messages towards AT&T destinations incorrectly failed to deliver due to an off-network condition labeling the messages as…5h 13mResolved
Oct 7, 2026Telephone Number Lookup IncidentBandwidth teams are investigating an incident impacting Telephone Number Lookup tool where results are delayed or failing to complete as expected.16h 55mResolved
Oct 7, 2026Telephone Number Lookup IncidentBetween 17:35 UTC and 21:54 UTC on October 7, 2026, TN Lookup experienced request slowness and timeouts affecting all customers. Bandwidth is continuing to investigate this issue to identify all actions necessary to…1h 22mResolved
Oct 7, 2026SMS and MMS 10DLC Spam Rejection IncidentBetween 17:30 UTC and 18:15 UTC on October 7, 2026, some 10DLC SMS and MMS messages towards AT&T destinations incorrectly received a rejection related to Spam Filtering due to an off-network condition. Bandwidth is…0 minResolved
Oct 7, 2026Inbound Calling IncidentBandwidth has concluded its investigation of this issue and determined that between 15:09 UTC and 21:48 UTC on October 7, 2026, a subset of inbound voice calls experienced call drops or degraded audio quality. Due to…5h 2mResolved
Oct 7, 2026Inbound MMS IncidentBetween 08:26 UTC and 08:55 UTC on October 7th, 2026, inbound MMS messaging was not delivered as expected for a subset of Bandwidth customers. Bandwidth has concluded its investigation of this issue and details can be…0 minResolved
Oct 7, 2026Bandwidth Local Market Impairment - 932 - Bluefield, WVOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.3h 56mResolved
Oct 7, 2026Bandwidth Local Market Impairment - 256 - Clarksburg, WVOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.10h 19mResolved
Oct 7, 2026Bandwidth Local Market Impairment - 937 - Richmond, INOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.4h 50mResolved
Oct 6, 2026Bandwidth App IncidentBetween 16:18 UTC and 19:17 UTC on October 6th, Numbers ordering and porting requests were failing. Bandwidth has concluded its investigation of this issue and details can be found in the following Incident Report…1h 4mResolved
Oct 6, 2026Bandwidth Local Market Impairment - 548 - Wichita Falls, TXOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.65h 11mResolved
Oct 6, 2026Global Data Center Maintenance - SingaporeThe scheduled maintenance has been completed.4h 0mScheduled
Oct 6, 2026Bandwidth Local Market Impairment - 326 - Toledo, OHOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.8h 2mResolved
Oct 6, 2026Inbound Calling IncidentBetween 16:54 UTC on October 5, 2026 and 18:26 UTC on October 6, 2026, a subset of inbound calls from the Lumen network were failing to connect to the Bandwidth network. Bandwidth is continuing to investigate this…9h 33mResolved
Oct 6, 2026Messaging Maintenance - Toll Free SMSThe scheduled maintenance has been completed.2h 0mScheduled
Oct 6, 2026Outbound Calling- FranceBetween 04:37 UTC and 11:47 UTC on October 6th, a subset of Bandwidth's outbound voice calls to France failed to connect. Bandwidth has concluded its investigation of this issue and details can be found in the…5h 3mResolved
Oct 6, 2026Bandwidth Local Market Impairment - 248 - Richmond, VAOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.7h 29mResolved
Oct 6, 2026Messaging Maintenance - MMSBandwidth's downstream vendor will be performing maintenance that will potentially affect Bandwidth's MMS messaging platform. During the maintenance window, Bandwidth's customers may experience a delay in the delivery…6h 0mScheduled
Oct 6, 2026Messaging Maintenance - Toll Free SMSScheduled maintenance is currently in progress. We will provide updates as necessary.3h 45mScheduled
Oct 5, 2026Outbound Messaging Delays - AT&TBandwidth teams are investigating outbound messaging delays towards AT&T destinations. These delays may turn into messaging failures. Teams are actively working to restore expected messaging deliverability. Updates…14h 49mResolved
Oct 5, 2026Global Data Center Maintenance - SingaporeScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 5, 2026Bandwidth Local Market Impairment - 326 - Toledo, OHOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.9h 19mResolved
Oct 5, 2026Messaging Maintenance - SMSScheduled maintenance is currently in progress. We will provide updates as necessary.7h 0mScheduled
Oct 4, 2026Bandwidth Scheduled MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.6h 0mScheduled
Oct 4, 2026Bandwidth Local Market Impairment - 320 - Cleveland, OHOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.6h 15mResolved
Oct 4, 2026Bandwidth Local Market Impairment - 336 - Indianapolis, INOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.6h 25mResolved
Oct 3, 2026Brussels Calling IncidentBandwidth has concluded its investigation of this issue and determined that between 12:13 UTC and 12:37 UTC on October 3, 2026, Voice service for calls traversing the Brussels data center experienced intermittent…-4 minResolved
Oct 3, 2026Bandwidth Local Market Impairment - 236 - Washington, DCOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.1h 34mResolved
Oct 2, 2026Inbound Calling IncidentBetween 03:15 UTC and 03:30 UTC on October 2nd, inbound voice calls were unable to be completed. Bandwidth has concluded its investigation of this issue and details can be found in the following Incident Report…-623 minResolved
Oct 2, 2026Messaging Provisioning DelaysBetween 00:43 UTC and 13:53 UTC on October 2nd, messaging provisioning and deprovisioning requests experienced delays and intermittent failures. Due to the limited scope of impact, Bandwidth is closing this incident…10h 22mResolved
Oct 1, 2026Global Data Center Maintenance - BelgiumScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 1, 2026Bandwidth Local Market Impairment - 532 - Wichita, KSOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.32h 47mResolved
Oct 1, 202610DLC Campaign Search IncidentBandwidth has concluded its investigation of this issue and determined that between 09:00 UTC and 19:31 UTC on October 1, 2026, Messaging customers experienced errors when attempting to view or search campaigns through…3h 46mResolved
Oct 1, 2026Messaging Maintenance - Toll Free SMSScheduled maintenance is currently in progress. We will provide updates as necessary.8h 0mScheduled
Oct 1, 2026Bandwidth Local Market Impairment - 256 - Clarksburg, WVOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.26h 4mResolved
Oct 1, 2026Network Maintenance - Ontario Canada (YYZ) Data CenterScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 1, 2026Network Maintenance - LAX Data CenterThe scheduled maintenance has been completed.-18480 minScheduled
Oct 1, 2026Messaging Maintenance - Toll-Free MMS/SMSScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 1, 2026Local Market Maintenance - MexicoScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 30, 2026Global Data Center Maintenance - GermanyScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 30, 2026Bandwidth Local Market Impairment - 932 - Bluefield, WVOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.4h 0mResolved
Sep 30, 2026Bandwidth Local Market Impairment - 532 - Wichita, KSOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.6h 30mResolved
Sep 30, 2026Outbound MMS Messaging Incident - AT&TBetween 23:37 UTC and 02:07 UTC on September 29-30, 2026, outbound MMS messages destined for AT&T experienced delivery delays. Bandwidth is continuing to investigate this issue to identify all actions necessary to…36 minResolved
Sep 30, 2026Bandwidth Local Market Impairment - 974 - Rochester, NYFinal: Our carrier has completed all necessary repairs (equipment failure) and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 09/29/2026 21:05 ET Stop Time: 09/30/2026…12h 38mResolved
Sep 29, 2026Global Data Center Maintenance - GermanyScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 29, 2026Bandwidth Local Market Impairment - 326 - Toledo, OHOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.28h 17mResolved
Sep 29, 2026Network Maintenance - Vancouver Canada Data CenterScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 29, 2026Network Maintenance - JFK Data CenterScheduled maintenance is currently in progress. We will provide updates as necessary.-18480 minScheduled
Sep 28, 2026Global Data Center Maintenance - BelgiumScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 27, 2026Bandwidth Local Market Impairment - 442 - Augusta, GAOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.2h 56mResolved
Sep 25, 2026MMS Inbound IncidentFor a period of time the Bandwidth network was incorrectly receiving MMS messages to Bandwidth powered numbers. This was identified as an off-network event and isolated to a specific industry provider. This incident has…-407 minResolved
Sep 25, 2026Bandwidth Global PortalBandwidth has concluded its investigation of this issue and determined that between 08:33 UTC and 09:13 UTC on September 25, 2026, the BWI Customer Portal pricing page was unavailable. Due to the limited scope of…0 minResolved
Sep 25, 2026Messaging Maintenance - Toll Free MMSScheduled maintenance is currently in progress. We will provide updates as necessary.2h 30mScheduled
Sep 25, 2026Bandwidth Local Market Impairment - 721 - Las Vegas, NVOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.6h 37mResolved
Sep 25, 2026Network Maintenance - DFW Data CenterScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 25, 2026Bandwidth Local Market Impairment - 330 - Evansville, INOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.23h 11mResolved
Sep 25, 2026Inbound MMS Messaging IncidentWe are aware of an issue affecting a subset of inbound MMS messages. Impacted customers may observe inbound MMS being delivered as unexpected group messages containing unrelated content or participants. We are actively…1h 59mResolved
Sep 24, 2026Bandwidth Local Market Impairment - 340 Detroit / Southfield, MIOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.4h 6mResolved
Sep 24, 2026Bandwidth Local Market Impairment - 636 - Fargo, NDOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.5h 10mResolved
Sep 24, 2026Messaging Maintenance - Toll-Free MMS/SMSThe scheduled maintenance has been completed.4h 0mScheduled
Sep 23, 2026AT&T MMS IncidentBetween 12:30 UTC and 18:45 UTC on September 23rd, 2026, 10DLC MMS messages sent to AT&T destinations experienced delayed delivery. Bandwidth has concluded its investigation of this issue and details can be found in…3h 56mResolved
Sep 23, 2026Messaging InsightsBandwidth has concluded its investigation of this issue and determined that between 07:01 UTC and 11:23 UTC on September 23, 2026, Messaging Insights dashboards did not display data for customers. Due to the limited…1h 12mResolved
Sep 23, 2026Bandwidth Local Market Impairment - 532 - Wichita, KSOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.5h 15mResolved
Sep 23, 2026Bandwidth Local Market Impairment - 522 - Springfield, MOThis incident has been resolved.4h 21mResolved
Sep 23, 2026Bandwidth Local Market Impairment - 444 - Albany , GABandwidth has observed continued stability to <nature of impairment> and is resolving this incident.17 minResolved
Sep 23, 2026Network Maintenance - ATL Data CenterScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 23, 2026Messaging Maintenance - Toll Free SMSScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 22, 2026Bandwidth Local Market Impairment - 256 - Clarksburg, WVOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.21h 52mResolved
Sep 22, 2026Outbound Incident - ItalyBandwidth has concluded its investigation of this issue and determined that between 07:10 UTC and 11:31 UTC on September 22, 2026, outbound voice traffic through our Italy market was unaffected. Due to the limited…40 minResolved
Sep 22, 2026Bandwidth Local Market Impairment - 234 - Pittsburgh, PAOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.10h 8mResolved
Sep 22, 2026Bandwidth Local Market Impairment - 668 - Tucson, AZOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.7h 55mResolved
Sep 22, 2026Messaging Maintenance - SMSThe scheduled maintenance has been completed.9h 0mScheduled
Sep 22, 2026Bandwidth Local Market Impairment - 362 - Carbondale, ILOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.20h 21mResolved
Sep 21, 2026Bandwidth Local Market Impairment - 220 - Pleasantville, NJOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.2h 41mResolved
Sep 21, 2026Bandwidth Local Market Impairment - 951 - Rocky Mount, NCOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.2h 36mResolved
Sep 21, 2026Bandwidth Local Market Impairment - 468 - Memphis, TNOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.18h 11mResolved
Sep 21, 2026Bandwidth Local Market Impairment - 932 Bluefield, WVOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.2h 20mResolved
Sep 21, 2026Bandwidth Local Market Impairment - 328 - Dayton, OHOur carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is resolved.25h 39mResolved
Sep 21, 2026Toll Free Porting IncidentBandwidth has concluded its investigation of this issue and determined that between 13:00 UTC and 16:49 UTC on the 21st September, Toll Free Port Orders remained in pending status longer than expected.  Due to the…3h 40mResolved
Sep 19, 2026Messaging Incident - Verizon WirelessFor a brief period of time outbound messages to Verizon Wireless destination were not delivering as expected. This was investigated and determined to be an off-network incident.-2 minResolved
Sep 18, 2026Bandwidth App - Insights IncidentBandwidth has concluded its investigation of this issue and determined that between September 15th 01:02 UTC to September 18th 16:04 UTC, customers may have experienced delayed or duplicated call logs in Insights within…0 minResolved
Sep 17, 2026Messaging Maintenance - Toll Free MMSThe scheduled maintenance has been completed.2h 30mScheduled
Sep 17, 2026Messaging Maintenance - Toll-Free MMS/SMSScheduled maintenance is currently in progress. We will provide updates as necessary.5h 0mScheduled
Sep 17, 2026Messaging Maintenance - MMSScheduled maintenance is currently in progress. We will provide updates as necessary.7h 0mScheduled

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How to Read This Bandwidth Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Bandwidth acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Bandwidth outage in this window ran 4d 1h, against a mean recovery of 7h 59m. If you depend on Bandwidth in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.