Banxa Outage History
22 incidents recorded over the last 365 days, 22 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Banxa Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 27, 2026 | Scheduled Maintenance NoticeWe are actively monitoring the changes deployed across our systems to ensure stability. Partners may reach out directly to our support team to coordinate the restoration of services. | 50h 44m | Resolved |
| Oct 24, 2026 | Delayed Coin Delivery For Certain CoinsThis incident has been resolved. We appreciate your patience and understanding while our team worked to resolve this issue. | 4h 10m | Resolved |
| Oct 22, 2026 | Elevated Errors Rates on API ServicesThis incident has been fully resolved. All services are operating normally, and performance metrics have returned to baseline levels. We appreciate your patience and understanding while our team worked to resolve this… | 32 min | Resolved |
| Oct 20, 2026 | Performance Degradation IssueThis incident has been fully resolved. All services are operating normally, and performance metrics have returned to baseline levels. We appreciate your patience and understanding while our team worked to resolve this… | 26 min | Resolved |
| Sep 21, 2026 | Banxa.com Main Site UnreachableAccess to `banxa.com` has been fully restored. All services are operating normally. We appreciate your patience while our team worked to resolve this issue. | 20 min | Resolved |
| Aug 25, 2026 | Scheduled System MaintenanceMaintenance has started | 166h 15m | Resolved |
| Jul 23, 2026 | API Services OutageThis incident has been fully resolved. All services are operating normally, and performance metrics have returned to baseline levels. We appreciate your patience and understanding while our team worked to resolve this… | 25 min | Resolved |
| Jul 15, 2026 | Performance Degradation IssueThis incident has been fully resolved. All services are operating normally, and performance metrics have returned to baseline levels. We appreciate your patience and understanding while our team worked to resolve this… | 1h 25m | Resolved |
| Jul 10, 2026 | Banxa Merchant Dashboard is Currently InaccessibleThis incident has been fully resolved. All services are operating normally, and performance metrics have returned to baseline levels. We appreciate your patience and understanding while our team worked to resolve this… | 6 min | Resolved |
| Jun 4, 2026 | Issues with Order CreationThe issue with order creation has been fully resolved, and all systems are operating normally. We have confirmed that order volume has returned to baseline levels across all partners. Thank you for your patience while… | 1h 10m | Resolved |
| May 29, 2026 | API Services OutageThe issue has been resolved. | 35 min | Resolved |
| May 26, 2026 | Intermittent Failures on API ServicesThe issue has been resolved. | 8 min | Resolved |
| May 7, 2026 | Increased response times and intermittent failuresThe issue has been resolved. | 1h 57m | Resolved |
| May 1, 2026 | Elevated Response Times on some EndpointsWe observed a temporary service disruption earlier, which has since been addressed and normal operations have been restored. | 2h 29m | Resolved |
| Apr 14, 2026 | Performance Degradation IssuesOur systems have fully recovered, and the performance issues have been resolved. We are now seeing normal operation across all services. Thank you for your patience while we worked to address this. | 2h 45m | Resolved |
| Jan 17, 2026 | Intermittent Banxa Prices Endpoint FailuresWe have implemented a permanent fix to address the recurring issues with our third-party FX provider. The problem has been resolved, and the affected service is now operating normally. | 3h 9m | Resolved |
| Jan 16, 2026 | Performance Degradation IssuesThe issue has been resolved. | 21 min | Resolved |
| Jan 15, 2026 | Intermittent Page Loading IssuesThe issue has been fixed and all affected services are now operating normally. | 2h 2m | Resolved |
| Jan 11, 2026 | Delayed Coin Delivery For Certain CoinsThis issue has been resolved. | 46h 20m | Resolved |
| Dec 5, 2025 | Unable to Access banxa.comThe issue affecting access to banxa.com has been fully resolved. The third-party service disruption has been cleared, and the site is now accessible. All services are operating normally. | 5 min | Resolved |
| Dec 4, 2025 | Intermittent Failures in Email DeliveryAll the order pending notification are processed. | 5h 37m | Resolved |
| Nov 24, 2025 | Intermittent Failures in Customer Email DeliveryThe incident has been resolved, and customer email delivery have returned to a stable state. | 1h 23m | Resolved |
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How to Read This Banxa Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Banxa acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Banxa outage in this window ran 6d 22h, against a mean recovery of 13h 18m. If you depend on Banxa in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.