Barracuda Networks Outage History
98 incidents recorded over the last 365 days, 65 of them resolved, 2 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Barracuda Networks Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 5, 2026 | XDR dashboard unavailable with SSOBarracuda XDR experienced an intermittent service disruption affecting the events ingestion and signals detection, which might have caused the delayed ingestion and alerts generation across all regions. Our engineering… | — | Investigating |
| Nov 4, 2026 | SecureEdge Platform MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 8h 0m | Scheduled |
| Nov 2, 2026 | SecureEdge Platform MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 1h 0m | Scheduled |
| Oct 29, 2026 | Barracuda XDR - Service Disruption on events ingestion in EU and APACThis incident has been fully resolved, and the affected events ingestion service has been restored to normal operations and is now functioning as expected. | 1h 11m | Resolved |
| Oct 28, 2026 | SecureEdge MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Oct 27, 2026 | SecureEdge MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 4h 0m | Scheduled |
| Oct 22, 2026 | Cloud Protection Layer (CPL) – UI Access IssuesIdentified Users with Cloud Protection Layer (CPL) entitlements may be sent to the Email Gateway Defense sign-in page instead of the CPL dashboard. Once signed in, the interface also shows some features that are not… | — | Investigating |
| Oct 21, 2026 | Barracuda Backup Service DegradationThis incident has been resolved. | 28h 2m | Resolved |
| Oct 8, 2026 | WAF-as-a-Service Infrastructure MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Oct 7, 2026 | WAF-as-a-Service Infrastructure MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Oct 2, 2026 | Barracuda XDR - Service Disruption on o365 event ingestionThis incident has been resolved, and the o365 events ingestion and alerts notification are now fully operational | 7h 9m | Resolved |
| Oct 1, 2026 | Barracuda XDR - Alarm Service DisruptionThe issue was successfully resolved at 9:08 AM EST. The final alarm was subsequently reissued at 11:13 AM EST on October 1. | 3h 32m | Resolved |
| Oct 1, 2026 | SecureEdge MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Sep 24, 2026 | Delay for NetSec Firewall Alerts for US-East and EU-West customersProcessing is operating normally | 27h 37m | Resolved |
| Sep 22, 2026 | Firewall datasources alerts will be delayed for US, EU-West customers.Backlog has been processed fully | 11h 40m | Resolved |
| Sep 21, 2026 | Inky log ingestion delayService has been restored but engineering is still evaluating impact to log data during the outage time period. | 24h 41m | Resolved |
| Sep 18, 2026 | O365 log ingestion issue impacting some accounts with delay and log degradation alerts.This incident has been resolved. | 35h 1m | Resolved |
| Sep 16, 2026 | XDR log processing for o365 and email protection is affected by an outage.Operation is back to normal. Some events are delayed as previously noted. | 3h 15m | Resolved |
| Sep 15, 2026 | Customers in the US, India, and Australia are experiencing issues when redelivering quarantined inbound and outbound emails in the Email Gateway Defense UI.This incident has been resolved. | 9h 54m | Resolved |
| Sep 10, 2026 | SecureEdge MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Sep 4, 2026 | Incident Response - Slow email ingestion is limiting search and resulting in error in searching for messagesThis incident has been resolved. | 3h 56m | Resolved |
| Sep 3, 2026 | SecureEdge MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Sep 2, 2026 | XDR Dashboard unavailableThis incident is resolved | 3h 23m | Resolved |
| Sep 1, 2026 | XDR Dashboard logins failing (reopening incident)Incident resolved | 10h 14m | Resolved |
| Aug 31, 2026 | XDR Dashboard blocks with error checking SSO accountThe incident has been resolved and root cause investigation is proceeding. | 1h 22m | Resolved |
| Aug 24, 2026 | BCAS Search Down in USThis incident has been resolved. | 23h 21m | Resolved |
| Aug 20, 2026 | SecureEdge MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Aug 20, 2026 | SecureEdge MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Aug 13, 2026 | SecureEdge MaintenanceThe scheduled maintenance has been completed. | 5h 0m | Scheduled |
| Aug 10, 2026 | XDR DashboardThis incident has been resolved. | 3 min | Resolved |
| Aug 10, 2026 | SecureEdge MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Aug 5, 2026 | Barracuda XDR - Service Disruption on Cloudgen firewall signal detectionThis incident has been resolved, and the impacted threat detection is now fully operational | 1h 49m | Resolved |
| Aug 3, 2026 | Incident Response: Degraded PerfomanceThis incident has been resolved. | 16h 59m | Resolved |
| Jul 31, 2026 | Authentication Services Issue Affecting Some CustomersWe have resolved an issue that was affecting some Authentication Services customers. | 25 min | Resolved |
| Jul 30, 2026 | WAF-as-a-Service Infrastructure MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jul 30, 2026 | WAF-as-a-Service Infrastructure MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Jul 29, 2026 | Barracuda XDR - Service Disruption on signals detectionThis incident has been resolved, and the threat detection is now fully operational | 1h 38m | Resolved |
| Jul 29, 2026 | SecureEdge MaintenanceThe scheduled maintenance has been completed. | 4h 30m | Scheduled |
| Jul 23, 2026 | SecureEdge MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jul 23, 2026 | Login IssueWe have resolved an issue that was affecting some Authentication Services customers. | 1h 35m | Resolved |
| Jul 23, 2026 | SecureEdge Platform MaintenanceThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Jul 22, 2026 | SecureEdge Platform MaintenanceThe scheduled maintenance has been completed. | 7h 0m | Scheduled |
| Jul 15, 2026 | SecureEdge MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Jul 7, 2026 | SAT Main Website UnavailableThis incident has been resolved. | 59 min | Resolved |
| Jul 6, 2026 | Barracuda XDR - Service Disruption on datasources visibility in dashboardThis incident has been resolved, and the visibility of impacted data sources within the XDR dashboard (CSD) is now fully operational | 26h 25m | Resolved |
| Jul 2, 2026 | Email Gateway Defense attachment file scanning partially impacted in the Australia regionThis incident has been resolved. | 5h 40m | Resolved |
| Jul 1, 2026 | Mail processing delayed in US regionThe engineering investigation is complete. The incident was caused by a datacenter device failure which has been addressed. Mail items which were deferred during the incident are now processed and available for search. | 15h 30m | Resolved |
| Jul 1, 2026 | SecureEdge MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Jun 24, 2026 | SecureEdge Platform MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Jun 22, 2026 | Barracuda XDR - Service Disruption on Email events ingestionWe have successfully completed the scheduled system upgrade for the Email Security Events ingestion service in the US region. During the upgrade window, there was a temporary disruption in event ingestion from… | 3h 16m | Resolved |
| Jun 18, 2026 | SecureEdge MaintenanceThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Jun 15, 2026 | SecureEdge Platform MaintenanceThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jun 11, 2026 | Barracuda Appliance Control : Configuration Backup to Cloud – Service DisruptionThis incident has been resolved. | 5h 19m | Resolved |
| Jun 7, 2026 | WAF-as-a-Service Infrastructure MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Jun 3, 2026 | Barracuda XDR - Service Disruption on events ingestionThis incident has been resolved, and the events ingestion is now fully operational | 1h 27m | Resolved |
| Jun 3, 2026 | SecureEdge Platform MaintenanceThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| May 21, 2026 | SecureEdge MaintenanceThe scheduled maintenance has been completed. | 1h 35m | Scheduled |
| May 21, 2026 | SecureEdge MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| May 18, 2026 | SecureEdge MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| May 15, 2026 | BAC - Some Users are unable manage appliances from the portalThis incident has been resolved. | 15h 26m | Resolved |
| May 15, 2026 | BCAS UI Maintenance (US Region)The scheduled maintenance has been completed. | 3h 0m | Scheduled |
| May 14, 2026 | BCAS UI Maintenance (EU Region)The scheduled maintenance has been completed. | 3h 0m | Scheduled |
| May 12, 2026 | Barracuda Cloud Archiving (BCAS) - Hardware Outage - US RegionThis incident has been resolved. | 742h 20m | Resolved |
| Apr 30, 2026 | Mail processing degraded in US regionThis issue has been resolved for all customers and mail processing has been restored to full capacity. All items are now available for search results. | 36h 9m | Resolved |
| Apr 28, 2026 | WAF-as-a-Service : Issues with configuration propagationThis incident has been resolved. | 4h 12m | Resolved |
| Apr 27, 2026 | Barracuda XDR - Service DisruptionOur Datalake vendor has restored the Compute service, however there is no impact to our logs ingestion service in XDR. Hence, closing this incident | 45 min | Resolved |
| Apr 23, 2026 | Barracuda Appliance Control : Configuration Backup to Cloud – Service DisruptionThis incident has been resolved. | 1176h 46m | Resolved |
| Apr 21, 2026 | Barracuda XDR - Log ingestion service disruption (Canada)This incident has been resolved by the datalake vendor, and the impacted service is fully operational | 4h 23m | Resolved |
| Apr 15, 2026 | SecureEdge OutageThis incident has been resolved. | 13h 49m | Resolved |
| Apr 9, 2026 | Email Gateway Defense - Classic UI Is currently experiencing problems with user login.This incident has been resolved. | 3h 57m | Resolved |
| Apr 2, 2026 | Impersonation Protection and Incident Response - Slow email ingestion is limiting search and resulting in error in searching for messagesThis incident has been resolved. | 43h 8m | Resolved |
| Mar 30, 2026 | Barracuda XDR – Dashboard datasource visibility issueThis incident has been resolved, and the visibility of data sources within the XDR dashboard (CSD) is now fully operational | 2h 59m | Resolved |
| Mar 28, 2026 | BCAS: Mail processing partial outage in UK regionAll customer impact has been resolved and mail processing is fully restored for all customers in the region. | 28h 25m | Resolved |
| Mar 27, 2026 | Incident Response - Slow email ingestion is limiting search and resulting in error in searching for messagesThis incident has been resolved. | 4h 38m | Resolved |
| Mar 27, 2026 | Incident Response - Slow email ingestion is limiting search and resulting in error in searching for messagesWe are currently experience ingestion delays with incident response. | -1 min | Resolved |
| Mar 27, 2026 | Barracuda XDR - Service Disruption on Email events ingestionThis incident has been resolved, and the Barracuda Email events ingestion in US is fully operational | 80h 6m | Resolved |
| Mar 20, 2026 | Cloud-to-Cloud Backup slownessThis incident has been resolved. | 5h 31m | Resolved |
| Feb 27, 2026 | Incident Response - Slow email ingestion is limiting search and resulting in error in searching for messagesThis incident has been resolved. | 5h 43m | Resolved |
| Feb 25, 2026 | Email Gateway Defense - Outbound email to Microsoft Domains is experiencing high deferral ratesThis incident has been resolved. | 375h 13m | Resolved |
| Feb 24, 2026 | SecureEdge Degraded PerformanceThis incident has been resolved. | 22h 54m | Resolved |
| Feb 24, 2026 | Barracuda XDR - o365 ingestion delayedThis incident has been resolved, and o365 events ingestion in the US is now fully operational. | 186h 27m | Resolved |
| Feb 18, 2026 | Incident Response - Slow email ingestion is limiting search and resulting in error in searching for messagesThis incident has been resolved. | 5h 7m | Resolved |
| Feb 16, 2026 | Barracuda Backup Service DegradationThis incident is now resolved | 37h 19m | Resolved |
| Feb 10, 2026 | Incident Response / Impersonation Protection - Some customers may experience intermittent access issues with our web interface.This incident has been resolved. | 39 min | Resolved |
| Feb 10, 2026 | Barracuda Incident Response - Delay in Search and ReportingThis incident has been resolved. | 21h 39m | Resolved |
| Feb 9, 2026 | Barracuda Cloud Archiving Service (BCAS) Service DisruptionThis incident has been resolved. | 95h 47m | Resolved |
| Feb 9, 2026 | Barracuda Backup Service (Japan)This incident has been resolved | 218h 34m | Resolved |
| Feb 9, 2026 | Cloud-to-Cloud Backup long-running backup jobsThis incident has been resolved. | 22h 56m | Resolved |
| Feb 3, 2026 | Incident Response - Slow email ingestion is limiting search and resulting in error in searching for messagesThis incident has been resolved. | 20h 5m | Resolved |
| Jan 31, 2026 | Customers are unable to login to Email Gateway Defense User Interface in the India regionThis incident has been resolved. | 6h 38m | Resolved |
| Jan 29, 2026 | Barracuda Backup Service Degradation (Japan)This incident has been resolved | 194h 21m | Resolved |
| Jan 29, 2026 | Barracuda Appliance Control : Configuration Backup to Cloud – Service DisruptionThis incident has been resolved. | 94h 0m | Resolved |
| Jan 22, 2026 | Cloud to Cloud Backup Issue Affecting Customers in the North American RegionThis incident has been resolved. | 12h 58m | Resolved |
| Jan 22, 2026 | Microsoft 365 mail delivery delaysThis incident has been resolved. | 18h 25m | Resolved |
| Jan 16, 2026 | Barracuda Backup Service web interface is having intermittent issues loadingThis incident has been resolved. | 3h 49m | Resolved |
| Jan 15, 2026 | Barracuda Backup Service web interface is unreachable.This incident has been resolved. | 11h 43m | Resolved |
| Jan 8, 2026 | Barracuda XDR - Service Disruption on events ingestion in EUThis incident has been resolved, and the events ingestion in EU is now fully operational | 1h 12m | Resolved |
| Dec 23, 2025 | Barracuda XDR - Service Disruption in EUThis incident has been resolved, and the events ingestion in the EU region is now fully operational | 2h 26m | Resolved |
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How to Read This Barracuda Networks Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Barracuda Networks acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Barracuda Networks outage in this window ran 49d, against a mean recovery of 1d 17h. If you depend on Barracuda Networks in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.