Barracuda Networks Outage History

98 incidents recorded over the last 365 days, 65 of them resolved, 2 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Barracuda Networks Incident

Barracuda Networks incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 5, 2026XDR dashboard unavailable with SSOBarracuda XDR experienced an intermittent service disruption affecting the events ingestion and signals detection, which might have caused the delayed ingestion and alerts generation across all regions. Our engineering…—Investigating
Nov 4, 2026SecureEdge Platform MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.8h 0mScheduled
Nov 2, 2026SecureEdge Platform MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 29, 2026Barracuda XDR - Service Disruption on events ingestion in EU and APACThis incident has been fully resolved, and the affected events ingestion service has been restored to normal operations and is now functioning as expected.1h 11mResolved
Oct 28, 2026SecureEdge MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 27, 2026SecureEdge MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 22, 2026Cloud Protection Layer (CPL) – UI Access IssuesIdentified Users with Cloud Protection Layer (CPL) entitlements may be sent to the Email Gateway Defense sign-in page instead of the CPL dashboard. Once signed in, the interface also shows some features that are not…—Investigating
Oct 21, 2026Barracuda Backup Service DegradationThis incident has been resolved.28h 2mResolved
Oct 8, 2026WAF-as-a-Service Infrastructure MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Oct 7, 2026WAF-as-a-Service Infrastructure MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Oct 2, 2026Barracuda XDR - Service Disruption on o365 event ingestionThis incident has been resolved, and the o365 events ingestion and alerts notification are now fully operational7h 9mResolved
Oct 1, 2026Barracuda XDR - Alarm Service DisruptionThe issue was successfully resolved at 9:08 AM EST. The final alarm was subsequently reissued at 11:13 AM EST on October 1.3h 32mResolved
Oct 1, 2026SecureEdge MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Sep 24, 2026Delay for NetSec Firewall Alerts for US-East and EU-West customersProcessing is operating normally27h 37mResolved
Sep 22, 2026Firewall datasources alerts will be delayed for US, EU-West customers.Backlog has been processed fully11h 40mResolved
Sep 21, 2026Inky log ingestion delayService has been restored but engineering is still evaluating impact to log data during the outage time period.24h 41mResolved
Sep 18, 2026O365 log ingestion issue impacting some accounts with delay and log degradation alerts.This incident has been resolved.35h 1mResolved
Sep 16, 2026XDR log processing for o365 and email protection is affected by an outage.Operation is back to normal. Some events are delayed as previously noted.3h 15mResolved
Sep 15, 2026Customers in the US, India, and Australia are experiencing issues when redelivering quarantined inbound and outbound emails in the Email Gateway Defense UI.This incident has been resolved.9h 54mResolved
Sep 10, 2026SecureEdge MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Sep 4, 2026Incident Response - Slow email ingestion is limiting search and resulting in error in searching for messagesThis incident has been resolved.3h 56mResolved
Sep 3, 2026SecureEdge MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Sep 2, 2026XDR Dashboard unavailableThis incident is resolved3h 23mResolved
Sep 1, 2026XDR Dashboard logins failing (reopening incident)Incident resolved10h 14mResolved
Aug 31, 2026XDR Dashboard blocks with error checking SSO accountThe incident has been resolved and root cause investigation is proceeding.1h 22mResolved
Aug 24, 2026BCAS Search Down in USThis incident has been resolved.23h 21mResolved
Aug 20, 2026SecureEdge MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Aug 20, 2026SecureEdge MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Aug 13, 2026SecureEdge MaintenanceThe scheduled maintenance has been completed.5h 0mScheduled
Aug 10, 2026XDR DashboardThis incident has been resolved.3 minResolved
Aug 10, 2026SecureEdge MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Aug 5, 2026Barracuda XDR - Service Disruption on Cloudgen firewall signal detectionThis incident has been resolved, and the impacted threat detection is now fully operational1h 49mResolved
Aug 3, 2026Incident Response: Degraded PerfomanceThis incident has been resolved.16h 59mResolved
Jul 31, 2026Authentication Services Issue Affecting Some CustomersWe have resolved an issue that was affecting some Authentication Services customers.25 minResolved
Jul 30, 2026WAF-as-a-Service Infrastructure MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Jul 30, 2026WAF-as-a-Service Infrastructure MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Jul 29, 2026Barracuda XDR - Service Disruption on signals detectionThis incident has been resolved, and the threat detection is now fully operational1h 38mResolved
Jul 29, 2026SecureEdge MaintenanceThe scheduled maintenance has been completed.4h 30mScheduled
Jul 23, 2026SecureEdge MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jul 23, 2026Login IssueWe have resolved an issue that was affecting some Authentication Services customers.1h 35mResolved
Jul 23, 2026SecureEdge Platform MaintenanceThe scheduled maintenance has been completed.6h 0mScheduled
Jul 22, 2026SecureEdge Platform MaintenanceThe scheduled maintenance has been completed.7h 0mScheduled
Jul 15, 2026SecureEdge MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Jul 7, 2026SAT Main Website UnavailableThis incident has been resolved.59 minResolved
Jul 6, 2026Barracuda XDR - Service Disruption on datasources visibility in dashboardThis incident has been resolved, and the visibility of impacted data sources within the XDR dashboard (CSD) is now fully operational26h 25mResolved
Jul 2, 2026Email Gateway Defense attachment file scanning partially impacted in the Australia regionThis incident has been resolved.5h 40mResolved
Jul 1, 2026Mail processing delayed in US regionThe engineering investigation is complete.  The incident was caused by a datacenter device failure which has been addressed.  Mail items which were deferred during the incident are now processed and available for search.15h 30mResolved
Jul 1, 2026SecureEdge MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Jun 24, 2026SecureEdge Platform MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Jun 22, 2026Barracuda XDR - Service Disruption on Email events ingestionWe have successfully completed the scheduled system upgrade for the Email Security Events ingestion service in the US region. During the upgrade window, there was a temporary disruption in event ingestion from…3h 16mResolved
Jun 18, 2026SecureEdge MaintenanceThe scheduled maintenance has been completed.6h 0mScheduled
Jun 15, 2026SecureEdge Platform MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jun 11, 2026Barracuda Appliance Control : Configuration Backup to Cloud – Service DisruptionThis incident has been resolved.5h 19mResolved
Jun 7, 2026WAF-as-a-Service Infrastructure MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Jun 3, 2026Barracuda XDR - Service Disruption on events ingestionThis incident has been resolved, and the events ingestion is now fully operational1h 27mResolved
Jun 3, 2026SecureEdge Platform MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
May 21, 2026SecureEdge MaintenanceThe scheduled maintenance has been completed.1h 35mScheduled
May 21, 2026SecureEdge MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
May 18, 2026SecureEdge MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
May 15, 2026BAC - Some Users are unable manage appliances from the portalThis incident has been resolved.15h 26mResolved
May 15, 2026BCAS UI Maintenance (US Region)The scheduled maintenance has been completed.3h 0mScheduled
May 14, 2026BCAS UI Maintenance (EU Region)The scheduled maintenance has been completed.3h 0mScheduled
May 12, 2026Barracuda Cloud Archiving (BCAS) - Hardware Outage - US RegionThis incident has been resolved.742h 20mResolved
Apr 30, 2026Mail processing degraded in US regionThis issue has been resolved for all customers and mail processing has been restored to full capacity. All items are now available for search results.36h 9mResolved
Apr 28, 2026WAF-as-a-Service : Issues with configuration propagationThis incident has been resolved.4h 12mResolved
Apr 27, 2026Barracuda XDR - Service DisruptionOur Datalake vendor has restored the Compute service, however there is no impact to our logs ingestion service in XDR. Hence, closing this incident45 minResolved
Apr 23, 2026Barracuda Appliance Control : Configuration Backup to Cloud – Service DisruptionThis incident has been resolved.1176h 46mResolved
Apr 21, 2026Barracuda XDR - Log ingestion service disruption (Canada)This incident has been resolved by the datalake vendor, and the impacted service is fully operational4h 23mResolved
Apr 15, 2026SecureEdge OutageThis incident has been resolved.13h 49mResolved
Apr 9, 2026Email Gateway Defense - Classic UI Is currently experiencing problems with user login.This incident has been resolved.3h 57mResolved
Apr 2, 2026Impersonation Protection and Incident Response - Slow email ingestion is limiting search and resulting in error in searching for messagesThis incident has been resolved.43h 8mResolved
Mar 30, 2026Barracuda XDR – Dashboard datasource visibility issueThis incident has been resolved, and the visibility of data sources within the XDR dashboard (CSD) is now fully operational2h 59mResolved
Mar 28, 2026BCAS: Mail processing partial outage in UK regionAll customer impact has been resolved and mail processing is fully restored for all customers in the region.28h 25mResolved
Mar 27, 2026Incident Response - Slow email ingestion is limiting search and resulting in error in searching for messagesThis incident has been resolved.4h 38mResolved
Mar 27, 2026Incident Response - Slow email ingestion is limiting search and resulting in error in searching for messagesWe are currently experience ingestion delays with incident response.-1 minResolved
Mar 27, 2026Barracuda XDR - Service Disruption on Email events ingestionThis incident has been resolved, and the Barracuda Email events ingestion in US is fully operational80h 6mResolved
Mar 20, 2026Cloud-to-Cloud Backup slownessThis incident has been resolved.5h 31mResolved
Feb 27, 2026Incident Response - Slow email ingestion is limiting search and resulting in error in searching for messagesThis incident has been resolved.5h 43mResolved
Feb 25, 2026Email Gateway Defense - Outbound email to Microsoft Domains is experiencing high deferral ratesThis incident has been resolved.375h 13mResolved
Feb 24, 2026SecureEdge Degraded PerformanceThis incident has been resolved.22h 54mResolved
Feb 24, 2026Barracuda XDR - o365 ingestion delayedThis incident has been resolved, and o365 events ingestion in the US is now fully operational.186h 27mResolved
Feb 18, 2026Incident Response - Slow email ingestion is limiting search and resulting in error in searching for messagesThis incident has been resolved.5h 7mResolved
Feb 16, 2026Barracuda Backup Service DegradationThis incident is now resolved37h 19mResolved
Feb 10, 2026Incident Response / Impersonation Protection - Some customers may experience intermittent access issues with our web interface.This incident has been resolved.39 minResolved
Feb 10, 2026Barracuda Incident Response - Delay in Search and ReportingThis incident has been resolved.21h 39mResolved
Feb 9, 2026Barracuda Cloud Archiving Service (BCAS) Service DisruptionThis incident has been resolved.95h 47mResolved
Feb 9, 2026Barracuda Backup Service (Japan)This incident has been resolved218h 34mResolved
Feb 9, 2026Cloud-to-Cloud Backup long-running backup jobsThis incident has been resolved.22h 56mResolved
Feb 3, 2026Incident Response - Slow email ingestion is limiting search and resulting in error in searching for messagesThis incident has been resolved.20h 5mResolved
Jan 31, 2026Customers are unable to login to Email Gateway Defense User Interface in the India regionThis incident has been resolved.6h 38mResolved
Jan 29, 2026Barracuda Backup Service Degradation (Japan)This incident has been resolved194h 21mResolved
Jan 29, 2026Barracuda Appliance Control : Configuration Backup to Cloud – Service DisruptionThis incident has been resolved.94h 0mResolved
Jan 22, 2026Cloud to Cloud Backup Issue Affecting Customers in the North American RegionThis incident has been resolved.12h 58mResolved
Jan 22, 2026Microsoft 365 mail delivery delaysThis incident has been resolved.18h 25mResolved
Jan 16, 2026Barracuda Backup Service web interface is having intermittent issues loadingThis incident has been resolved.3h 49mResolved
Jan 15, 2026Barracuda Backup Service web interface is unreachable.This incident has been resolved.11h 43mResolved
Jan 8, 2026Barracuda XDR - Service Disruption on events ingestion in EUThis incident has been resolved, and the events ingestion in EU is now fully operational1h 12mResolved
Dec 23, 2025Barracuda XDR - Service Disruption in EUThis incident has been resolved, and the events ingestion in the EU region is now fully operational2h 26mResolved

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How to Read This Barracuda Networks Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Barracuda Networks acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Barracuda Networks outage in this window ran 49d, against a mean recovery of 1d 17h. If you depend on Barracuda Networks in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.