Bentley Systems, Inc Outage History
60 incidents recorded over the last 365 days, 35 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Bentley Systems, Inc Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 5, 2026 | Planned Maintenance – Bentley.com WebsitesScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Oct 29, 2026 | Planned Maintenance – Forms ServicesScheduled maintenance is currently in progress. We will provide updates as necessary. | 51h 0m | Scheduled |
| Oct 27, 2026 | Planned Maintenance – Bentley.com WebsitesScheduled maintenance is currently in progress. We will provide updates as necessary. | 2h 0m | Scheduled |
| Oct 23, 2026 | ProjectWise Deliverables Management MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary. | 70h 0m | Scheduled |
| Oct 23, 2026 | Notification Service - Email Notifications Failing in PRODThe service has been restored, and the issue has been resolved. Thank you for your patience. | 6h 19m | Resolved |
| Oct 21, 2026 | Connectivity to Learning Bentley.comThe issue affecting Bentley.com has been resolved, and the website is fully operational. Our teams have completed the necessary remediation efforts and confirmed that services have been restored. We will continue to… | 1h 16m | Resolved |
| Oct 15, 2026 | Planned Maintenance – Forms ServicesThe scheduled maintenance has been completed. | 27h 0m | Scheduled |
| Oct 8, 2026 | Planned Maintenance – Bentley.com WebsitesThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Oct 6, 2026 | IMS Authentication and Login Issues: MFA ServicesThis incident has been resolved and the service is now working normally. Thank you. | 53 min | Resolved |
| Sep 23, 2026 | Support Portal MaintenanceThe scheduled maintenance has been completed. | 6h 0m | Scheduled |
| Sep 22, 2026 | Planned Maintenance – Bentley.com WebsitesThe scheduled maintenance has been completed. | 1h 20m | Scheduled |
| Sep 21, 2026 | Planned Maintenance – Bentley.com WebsitesThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Sep 19, 2026 | Planned Maintenance – Policy Signing Certificate RotationThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Sep 18, 2026 | Bentley.com Chat IssueThe Bentley.com Chat is now available and this issue is considered resolved. | 10h 9m | Resolved |
| Sep 17, 2026 | Education Site Product Downloads - Service DisruptionService has been restored, and product downloads from the Education site are now functioning normally. Our team identified and resolved the underlying issue, and we have confirmed that downloads are once again… | 19 min | Resolved |
| Sep 1, 2026 | Connectivity to Bentley.com - Products sitesThe Bentley.com website is fully operational and functioning as expected. Thank you for your patience and understanding while we worked to resolve this issue. | 1h 52m | Resolved |
| Aug 28, 2026 | Planned Maintenance – Bentley.com WebsitesThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Aug 26, 2026 | Planned Maintenance – Bentley Education WebsitesThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Aug 25, 2026 | iTwin Services - Design ReviewThis incident has been resolved. Thank you for your patience. | 2h 6m | Resolved |
| Aug 13, 2026 | Planned Maintenance – Bentley.com WebsitesThe scheduled maintenance has been completed. | 9h 0m | Scheduled |
| Aug 10, 2026 | IMS Service Interruptions Affecting U.S. RegionsThis incident has been resolved, and IMS is now working normally. Thank you for your patience. | 19 min | Resolved |
| Aug 10, 2026 | IMS Service Interruptions Affecting South East Asian RegionThis incident has been resolved, and IMS is now working normally. Thank you for your patience. | 8 min | Resolved |
| Aug 3, 2026 | IMS Service Interruptions Affecting Europe RegionsThis incident has been resolved, and IMS is now working normally. Thank you for your patience. | 48 min | Resolved |
| Jul 30, 2026 | IMS Service Interruptions Affecting U.S. RegionsThis incident has been resolved, and IMS is now working normally. Thank you for your patience. | 50 min | Resolved |
| Jul 18, 2026 | IMS Scheduled Maintenance for Software UpgradeThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jul 18, 2026 | Scheduled Maintenance – ServiceNow Upgrade ExtendedThe scheduled maintenance has been completed. | 7h 5m | Scheduled |
| Jul 17, 2026 | Scheduled Maintenance – ServiceNow UpgradeThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Jul 17, 2026 | Planned Maintenance – Bentley.comThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Jul 11, 2026 | Planned Maintenance – Bentley.com and Blog.Bentley.comThe scheduled maintenance has been completed. | 8h 0m | Scheduled |
| Jul 6, 2026 | BCSM - OpenCities PlannerThis incident has been resolved and BCSM is now working normally. Thank you for your cooperation. | 1h 59m | Resolved |
| Jul 2, 2026 | Connectivity to Bentley.comThe issue affecting Bentley.com has been resolved, and the website is fully operational. Our teams have completed the necessary remediation efforts and confirmed that services have been restored. We will continue to… | 19 min | Resolved |
| Jun 29, 2026 | ProjectWise Cloud: Monitoring Performances (East and South Central US regions)ProjectWise Cloud performance has remained stable and is operating as expected. | 1h 15m | Resolved |
| Jun 23, 2026 | Support Portal MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Jun 22, 2026 | YII Bentley Website Accessibility IssueThe incident has been resolved, and the website has returned to normal operation. | 4h 20m | Resolved |
| Jun 20, 2026 | Bentley IMS OutageThis incident has been resolved, and Bentley IMS is operating normally. Thank you for your cooperation. | 9 min | Resolved |
| Jun 20, 2026 | IMS Scheduled Maintenance for Software UpgradeThe planned PingFederate production upgrade was aborted due to complications encountered during deployment, specifically related to authentication failures and instability in the new environment. The issue has been… | 1h 0m | Scheduled |
| Jun 17, 2026 | iTwin Experience - Login IssueThis incident has been resolved and iTwin Experience is now working normally. Thank you for your cooperation. | 4h 14m | Resolved |
| Jun 14, 2026 | Bentley IMS - Intermittent Login failures in Europe RegionThis incident has been resolved, and Bentley IMS is operating normally. Following further investigation, the issue was determined not to be related to IMS, which is functioning as expected. The root cause has been… | 2h 21m | Resolved |
| Jun 11, 2026 | Issue with Phone SystemsThis incident has been resolved. | 2h 11m | Resolved |
| May 30, 2026 | Upcoming Multi-Factor Authentication (MFA) Portal UpdateThe scheduled maintenance has been completed. | 5h 0m | Scheduled |
| Apr 30, 2026 | Bentley's eStore MaintenanceThe scheduled maintenance has been completed. | 4h 0m | Scheduled |
| Apr 25, 2026 | IMS Scheduled Maintenance for Hardware UpgradeThe scheduled maintenance has been completed. | 3h 0m | Scheduled |
| Apr 15, 2026 | iTwin Developer Portal - Login issueThis incident has been resolved, and you should now be able to log in to the iTwin Developer Portal. It is now functioning normally. Thank you for your cooperation. | 5 min | Resolved |
| Apr 12, 2026 | Schedule Maintenance: Subscription Entitlement ServicesThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Apr 2, 2026 | Application usage reporting issueThis incident has been resolved and Subscription Analytics portal is now working normally. We appreciate your patience and understanding. Thank you for your cooperation. | 51h 45m | Resolved |
| Mar 13, 2026 | Connectivity issue with Bentley Virtuosity Digital StoreThe issue has been resolved, and the website is now fully accessible and operating as expected. | 11 min | Resolved |
| Feb 23, 2026 | Bentley IMS - Login Failures in Europe RegionThis incident has been resolved and Bentley IMS is now working normally. Thank you for your cooperation. | 6 min | Resolved |
| Feb 9, 2026 | Bentley Communities websitesCommunities.Bentley.com is stable and operating as expected. Thank you. | 3h 0m | Resolved |
| Jan 27, 2026 | Bentley Education Site: Login IssueThis incident has been resolved, and the Bentley Education sites are now working normally. Thank you for your cooperation. | 28 min | Resolved |
| Jan 20, 2026 | Bentley IMS - Login Failures in Europe and SingaporeThis incident has been resolved and Bentley IMS is now working normally. Thank you for your cooperation. | 40 min | Resolved |
| Jan 13, 2026 | Bentley.com - Intermittent slownessThe incident has been resolved, and all Bentley.com sites are now functioning as expected. We appreciate your cooperation and understanding. | 6h 47m | Resolved |
| Dec 30, 2025 | Global Intermittent DNS Resolution IssueThe issue has been successfully resolved. | 1h 46m | Resolved |
| Dec 25, 2025 | South East Asia Degraded ServicesThis incident has been resolved. | 1h 45m | Resolved |
| Dec 3, 2025 | IMS as a Service outageThis incident has been resolved and IMS as a Service is now working normally. We apologize for any inconvenience this may cause and appreciate your patience and understanding. Thank you for your cooperation. | 1h 43m | Resolved |
| Dec 3, 2025 | Support PortalThis incident has been resolved and ServiceNow logins is now working normally. Thank you for your cooperation. | 5h 29m | Resolved |
| Dec 2, 2025 | IMS - Multiple users are facing test failures and timeout exceptions Errors: Europe RegionThe issue has been resolved and remains stable. Thank you for your cooperation. | 23 min | Resolved |
| Dec 1, 2025 | IMS - Multiple users are facing test failures and timeout exceptions Errors: Europe RegionThe issue has been resolved and remains stable. Thank you for your cooperation. | 6h 26m | Resolved |
| Nov 26, 2025 | Entitlement Access- Access Denied errors issuesThis incident has been resolved, and Entitlement Access is now working normally. Thank you for your cooperation. | 1h 12m | Resolved |
| Nov 24, 2025 | IMS signing certificate renewalThis incident has been resolved. | 55h 7m | Resolved |
| Nov 22, 2025 | Maintenance of IMS Signing certificates on November 22, 2025The scheduled maintenance has been completed. | 2h 0m | Scheduled |
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How to Read This Bentley Systems, Inc Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Bentley Systems, Inc acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Bentley Systems, Inc outage in this window ran 2d 22h, against a mean recovery of 6h 39m. If you depend on Bentley Systems, Inc in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.