Bentley Systems, Inc Outage History

60 incidents recorded over the last 365 days, 35 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Bentley Systems, Inc Incident

Bentley Systems, Inc incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 5, 2026Planned Maintenance – Bentley.com WebsitesScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 29, 2026Planned Maintenance – Forms ServicesScheduled maintenance is currently in progress. We will provide updates as necessary.51h 0mScheduled
Oct 27, 2026Planned Maintenance – Bentley.com WebsitesScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 23, 2026ProjectWise Deliverables Management MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.70h 0mScheduled
Oct 23, 2026Notification Service - Email Notifications Failing in PRODThe service has been restored, and the issue has been resolved. Thank you for your patience.6h 19mResolved
Oct 21, 2026Connectivity to Learning Bentley.comThe issue affecting Bentley.com has been resolved, and the website is fully operational. Our teams have completed the necessary remediation efforts and confirmed that services have been restored. We will continue to…1h 16mResolved
Oct 15, 2026Planned Maintenance – Forms ServicesThe scheduled maintenance has been completed.27h 0mScheduled
Oct 8, 2026Planned Maintenance – Bentley.com WebsitesThe scheduled maintenance has been completed.1h 0mScheduled
Oct 6, 2026IMS Authentication and Login Issues: MFA ServicesThis incident has been resolved and the service is now working normally. Thank you.53 minResolved
Sep 23, 2026Support Portal MaintenanceThe scheduled maintenance has been completed.6h 0mScheduled
Sep 22, 2026Planned Maintenance – Bentley.com WebsitesThe scheduled maintenance has been completed.1h 20mScheduled
Sep 21, 2026Planned Maintenance – Bentley.com WebsitesThe scheduled maintenance has been completed.2h 0mScheduled
Sep 19, 2026Planned Maintenance – Policy Signing Certificate RotationThe scheduled maintenance has been completed.1h 0mScheduled
Sep 18, 2026Bentley.com Chat IssueThe Bentley.com Chat is now available and this issue is considered resolved.10h 9mResolved
Sep 17, 2026Education Site Product Downloads - Service DisruptionService has been restored, and product downloads from the Education site are now functioning normally. Our team identified and resolved the underlying issue, and we have confirmed that downloads are once again…19 minResolved
Sep 1, 2026Connectivity to Bentley.com - Products sitesThe Bentley.com website is fully operational and functioning as expected. Thank you for your patience and understanding while we worked to resolve this issue.1h 52mResolved
Aug 28, 2026Planned Maintenance – Bentley.com WebsitesThe scheduled maintenance has been completed.3h 0mScheduled
Aug 26, 2026Planned Maintenance – Bentley Education WebsitesThe scheduled maintenance has been completed.3h 0mScheduled
Aug 25, 2026iTwin Services - Design ReviewThis incident has been resolved. Thank you for your patience.2h 6mResolved
Aug 13, 2026Planned Maintenance – Bentley.com WebsitesThe scheduled maintenance has been completed.9h 0mScheduled
Aug 10, 2026IMS Service Interruptions Affecting U.S. RegionsThis incident has been resolved, and IMS is now working normally. Thank you for your patience.19 minResolved
Aug 10, 2026IMS Service Interruptions Affecting South East Asian RegionThis incident has been resolved, and IMS is now working normally. Thank you for your patience.8 minResolved
Aug 3, 2026IMS Service Interruptions Affecting Europe RegionsThis incident has been resolved, and IMS is now working normally. Thank you for your patience.48 minResolved
Jul 30, 2026IMS Service Interruptions Affecting U.S. RegionsThis incident has been resolved, and IMS is now working normally. Thank you for your patience.50 minResolved
Jul 18, 2026IMS Scheduled Maintenance for Software UpgradeThe scheduled maintenance has been completed.2h 0mScheduled
Jul 18, 2026Scheduled Maintenance – ServiceNow Upgrade ExtendedThe scheduled maintenance has been completed.7h 5mScheduled
Jul 17, 2026Scheduled Maintenance – ServiceNow UpgradeThe scheduled maintenance has been completed.4h 0mScheduled
Jul 17, 2026Planned Maintenance – Bentley.comThe scheduled maintenance has been completed.1h 0mScheduled
Jul 11, 2026Planned Maintenance – Bentley.com and Blog.Bentley.comThe scheduled maintenance has been completed.8h 0mScheduled
Jul 6, 2026BCSM - OpenCities PlannerThis incident has been resolved and BCSM is now working normally. Thank you for your cooperation.1h 59mResolved
Jul 2, 2026Connectivity to Bentley.comThe issue affecting Bentley.com has been resolved, and the website is fully operational. Our teams have completed the necessary remediation efforts and confirmed that services have been restored. We will continue to…19 minResolved
Jun 29, 2026ProjectWise Cloud: Monitoring Performances (East and South Central US regions)ProjectWise Cloud performance has remained stable and is operating as expected.1h 15mResolved
Jun 23, 2026Support Portal MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Jun 22, 2026YII Bentley Website Accessibility IssueThe incident has been resolved, and the website has returned to normal operation.4h 20mResolved
Jun 20, 2026Bentley IMS OutageThis incident has been resolved, and Bentley IMS is operating normally. Thank you for your cooperation.9 minResolved
Jun 20, 2026IMS Scheduled Maintenance for Software UpgradeThe planned PingFederate production upgrade was aborted due to complications encountered during deployment, specifically related to authentication failures and instability in the new environment. The issue has been…1h 0mScheduled
Jun 17, 2026iTwin Experience - Login IssueThis incident has been resolved and iTwin Experience is now working normally. Thank you for your cooperation.4h 14mResolved
Jun 14, 2026Bentley IMS - Intermittent Login failures in Europe RegionThis incident has been resolved, and Bentley IMS is operating normally. Following further investigation, the issue was determined not to be related to IMS, which is functioning as expected. The root cause has been…2h 21mResolved
Jun 11, 2026Issue with Phone SystemsThis incident has been resolved.2h 11mResolved
May 30, 2026Upcoming Multi-Factor Authentication (MFA) Portal UpdateThe scheduled maintenance has been completed.5h 0mScheduled
Apr 30, 2026Bentley's eStore MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Apr 25, 2026IMS Scheduled Maintenance for Hardware UpgradeThe scheduled maintenance has been completed.3h 0mScheduled
Apr 15, 2026iTwin Developer Portal - Login issueThis incident has been resolved, and you should now be able to log in to the iTwin Developer Portal. It is now functioning normally. Thank you for your cooperation.5 minResolved
Apr 12, 2026Schedule Maintenance: Subscription Entitlement ServicesThe scheduled maintenance has been completed.1h 0mScheduled
Apr 2, 2026Application usage reporting issueThis incident has been resolved and Subscription Analytics portal is now working normally. We appreciate your patience and understanding. Thank you for your cooperation.51h 45mResolved
Mar 13, 2026Connectivity issue with Bentley Virtuosity Digital StoreThe issue has been resolved, and the website is now fully accessible and operating as expected.11 minResolved
Feb 23, 2026Bentley IMS - Login Failures in Europe RegionThis incident has been resolved and Bentley IMS is now working normally. Thank you for your cooperation.6 minResolved
Feb 9, 2026Bentley Communities websitesCommunities.Bentley.com is stable and operating as expected. Thank you.3h 0mResolved
Jan 27, 2026Bentley Education Site: Login IssueThis incident has been resolved, and the Bentley Education sites are now working normally. Thank you for your cooperation.28 minResolved
Jan 20, 2026Bentley IMS - Login Failures in Europe and SingaporeThis incident has been resolved and Bentley IMS is now working normally. Thank you for your cooperation.40 minResolved
Jan 13, 2026Bentley.com - Intermittent slownessThe incident has been resolved, and all Bentley.com sites are now functioning as expected. We appreciate your cooperation and understanding.6h 47mResolved
Dec 30, 2025Global Intermittent DNS Resolution IssueThe issue has been successfully resolved.1h 46mResolved
Dec 25, 2025South East Asia Degraded ServicesThis incident has been resolved.1h 45mResolved
Dec 3, 2025IMS as a Service outageThis incident has been resolved and IMS as a Service is now working normally. We apologize for any inconvenience this may cause and appreciate your patience and understanding. Thank you for your cooperation.1h 43mResolved
Dec 3, 2025Support PortalThis incident has been resolved and ServiceNow logins is now working normally. Thank you for your cooperation.5h 29mResolved
Dec 2, 2025IMS - Multiple users are facing test failures and timeout exceptions Errors: Europe RegionThe issue has been resolved and remains stable. Thank you for your cooperation.23 minResolved
Dec 1, 2025IMS - Multiple users are facing test failures and timeout exceptions Errors: Europe RegionThe issue has been resolved and remains stable. Thank you for your cooperation.6h 26mResolved
Nov 26, 2025Entitlement Access- Access Denied errors issuesThis incident has been resolved, and Entitlement Access is now working normally. Thank you for your cooperation.1h 12mResolved
Nov 24, 2025IMS signing certificate renewalThis incident has been resolved.55h 7mResolved
Nov 22, 2025Maintenance of IMS Signing certificates on November 22, 2025The scheduled maintenance has been completed.2h 0mScheduled

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How to Read This Bentley Systems, Inc Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Bentley Systems, Inc acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Bentley Systems, Inc outage in this window ran 2d 22h, against a mean recovery of 6h 39m. If you depend on Bentley Systems, Inc in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.