Bigeye Outage History

5 incidents recorded over the last 365 days, 2 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Bigeye Incident

Bigeye incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 13, 2026Bigeye Platform Scheduled MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Aug 11, 2026Bigeye Platform Scheduled MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jul 14, 2026Bigeye Platform Scheduled MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
May 26, 2026UI OutageThis incident has been resolved.38 minResolved
Feb 17, 2026Elevated API ErrorsThis incident has been resolved.1h 21mResolved

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How to Read This Bigeye Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Bigeye acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Bigeye outage in this window ran 2h, against a mean recovery of 1h 36m. If you depend on Bigeye in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.