BitGo Outage History

74 incidents recorded over the last 365 days, 70 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live BitGo status100.00% uptime history

Every Recorded BitGo Incident

BitGo incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 20, 2026Issues processing TransactionsThis incident has been resolved.1h 58mResolved
Oct 9, 2026Canton Scheduled Network Upgrade (LSU)This incident has been resolved.25h 31mResolved
Oct 7, 2026Delay in processing INJECTIVE transactionsThis incident has been resolved.3h 24mResolved
Oct 3, 2026We have identified an issue affecting Solana withdrawals. Deposits remain unaffected.This incident has been resolved.4h 42mResolved
Sep 23, 2026Delay in processing Cosmoshub (ATOM) transactionsThis incident has been resolved.49 minResolved
Sep 22, 2026ATOM (Cosmoshub) network is currently halted network wideThis incident has been resolved.20h 51mResolved
Sep 22, 2026Login Issue Affecting Passkey-Based 2FAThis incident has been resolved.8h 7mResolved
Sep 15, 2026Intermittent Login Errors ("Too Many Requests")This incident has been resolved.10 minResolved
Sep 10, 2026Delay in processing SUI withdrawals on Go accountThis incident has been resolved.3h 9mResolved
Sep 10, 2026Delay in processing SUI Withdrawals for Go AccountsWe are currently investigating this issue.2 minResolved
Sep 10, 2026Delay in processing DOT transactionsThis incident has been resolved.2h 24mResolved
Sep 8, 2026Delay in Processing ATOM TransactionsThis incident has been resolved.7h 35mResolved
Aug 27, 2026Trade orderbook is currently unavailableThis incident has been resolved.52 minResolved
Aug 26, 2026Delay in processing Transactions affecting multiple coinsThis incident has been resolved.41 minResolved
Aug 24, 2026Missing Orderbook Data in Test EnvironmentThis incident has been resolved.3h 18mResolved
Aug 21, 2026Delay in processing Transactions affecting multiple coinsThis incident has been resolved.3h 3mResolved
Aug 19, 2026Delay in processing Transactions affecting multiple coinsThis incident has been resolved.2h 14mResolved
Aug 17, 2026Issues affecting Report GenerationThis incident has been resolved.1h 40mResolved
Aug 12, 2026Issue processing HBAR EVM transactionsWe are currently investigating this issue.3h 44mResolved
Aug 10, 2026Custodial Wallet Whitelist IssueThe change causing this issue has been reverted, and new whitelist addresses are no longer affected. We are currently identifying whitelist entries impacted during the affected period and working to correct them.12 minResolved
Aug 6, 2026Scheduled Trading Maintenance - BitGo Singapore onlyThe scheduled maintenance has been completed.1h 0mScheduled
Aug 6, 2026Delay in Processing SUI transactionsThis incident has been resolved.58 minResolved
Jul 29, 2026Delay in Processing Go Account - ZEC TransactionsThis incident has been resolved.7h 34mResolved
Jul 22, 2026Issues Affecting Persona Liveness Verification FlowThis incident has been resolved.1h 18mResolved
Jul 21, 2026Delays in transaction confirmation processingInvestigating — 10:27 AM UTC We are investigating reports of delays in transaction confirmation processing. Some deposits and withdrawals may take longer than usual to appear as confirmed. Identified — 11:54 AM UTC We…-27367 minResolved
Jul 17, 2026Issues with accessing trade platformThis incident has been resolved.2h 55mResolved
Jul 15, 2026Zcash (ZEC) maintenanceThe scheduled maintenance has been completed.6h 0mScheduled
Jul 13, 2026Delay in processing TON transactionsThis incident has been resolved.1h 0mResolved
Jul 1, 2026Delay in processing transactionsThis incident has been resolved.1h 2mResolved
Jul 1, 2026Elevated error rate during transaction signing for multiple coinsWe experienced a network degradation between 1:30am and 3:30am UTC, which impacted some client requests during that window.42 minResolved
Jun 24, 2026Delay in processing TRON transactionsThis incident has been resolved.36 minResolved
Jun 22, 2026Delay in processing ETH rewardsThis incident has been resolved.3h 15mResolved
Jun 19, 2026Trades not available in new UIThis incident has been resolved.1h 40mResolved
Jun 16, 2026ARB trades failing to process on e-TradingThis incident has been resolved.2h 1mResolved
Jun 11, 2026Scheduled Trading Maintenance for BitGoThe scheduled maintenance has been completed.1h 0mScheduled
Jun 11, 2026Delay in processing TRON transactionsThis incident has been resolved.23 minResolved
Jun 9, 2026Delay in processing TRON transactionsThis incident has been resolved.30 minResolved
Jun 5, 2026Delay in processing TRON transactionsThis incident has been resolved.1h 17mResolved
Jun 5, 2026Issue processing Canton Tokens WithdrawalsThis incident has been resolved.1h 55mResolved
Jun 3, 2026Signing failures for ZEC due to emergency network upgradeThis incident has been resolved.4h 39mResolved
Jun 1, 2026Fetch.ai mainnet is currently halted due to a network upgrade. Transactions will not be processed on BitGo until the network is restored.This incident has been resolved.57 minResolved
May 30, 2026Issue processing SUI transactionsThis incident has been resolved.1h 44mResolved
May 29, 2026Issue processing SUI transactionsWe have resumed processing SUI transactions successfully. If you encounter any failed or delayed transactions, please contact us at support@bitgo.com and our team will be happy to assist.5h 26mResolved
May 29, 2026Delay in processing TRON transactionsThis incident has been resolved.1h 39mResolved
May 28, 2026Issue processing SUI transactionsThis incident has been resolved.10h 50mResolved
May 12, 2026Login Issues Affecting IP VerificationThis incident has been resolved.4 minResolved
May 6, 2026Delay in Receiving Emails and NotificationsThis incident has been resolved.46 minResolved
May 5, 2026Delay in processing TON transactionsThis incident has been resolved.4h 13mResolved
May 2, 2026Issue processing Mantra transactionsThis incident has been resolved.1h 49mResolved
Apr 30, 2026Issues Processing Polygon TransactionsThis incident has been resolved.1h 23mResolved
Apr 30, 2026Delay in processing EOS transactionsThis incident has been resolved.58 minResolved
Apr 28, 2026Delay in processing INJ withdrawals and depositsThis incident has been resolved.39 minResolved
Apr 25, 2026Delay in processing deposit/withdrawals for LTCThis incident has been resolved.4h 2mResolved
Apr 21, 2026Intermittent delay in processing TON deposits and withdrawalsThis incident has been resolved.16h 43mResolved
Apr 21, 2026Delay processing TON transactionsThis incident has been resolved.3h 30mResolved
Apr 20, 2026Issues with wallet viewer permissionsThis incident has been resolved.4h 3mResolved
Apr 20, 2026Delay processing TON transactionsThis incident has been resolved.1h 49mResolved
Apr 17, 2026Issue with approval-required withdrawals for TSS wallets in the classic UIThis incident has been resolved.1h 49mResolved
Apr 14, 2026Delays on acknowledging deposits on Ethereum and ERC20This incident has been resolved.1h 9mResolved
Apr 14, 2026Delay in processing new sign upsThis incident has been resolved.20 minResolved
Apr 14, 2026Delay in processing deposit/withdrawals for CeloThis incident has been resolved.3 minResolved
Apr 11, 2026Scheduled Maintenance - Platform Network UpgradeThe scheduled maintenance has been completed.12h 0mScheduled
Apr 9, 2026Delay in processing withdrawals for Zeta, Injective, Fetch, Islamic Coin, and dYdX (Cosmos)This incident has been resolved.8h 10mResolved
Apr 9, 2026Issues Processing Tron (TRX) TransactionsThis incident has been resolved.42 minResolved
Apr 8, 2026Issues Processing Tron (TRX) TransactionsThis incident has been resolved.1h 38mResolved
Apr 8, 2026Delay in Receiving Emails and NotificationsThis incident has been resolved.8 minResolved
Apr 8, 2026Delay in processing TRON depositsThis incident has been resolved.1h 40mResolved
Apr 7, 2026Incident Update — Service DisruptionThis incident has been resolved.9 minResolved
Apr 6, 2026We are currently experiencing an issue with our Trade feature for both UI and APIThis incident has been resolved.1h 10mResolved
Mar 21, 2026Delay in reporting dataThis incident has been resolved.41 minResolved
Mar 18, 2026We are currently experiencing an issue with the BitGo UIThis incident has been resolved.1h 28mResolved
Mar 17, 2026Login is delayed for new users after Sign-UpThis incident has been resolved.13 minResolved
Mar 16, 2026We are experiencing BitGo APIs timeoutsThis incident has been resolved.28 minResolved
Mar 12, 2026Delays in processing Go Account withdrawalsWe are continuing to monitor for any further issues.8 minResolved

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How to Read This BitGo Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before BitGo acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single BitGo outage in this window ran 1d 1h, against a mean recovery of 3h 6m. If you depend on BitGo in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.