Bitso Outage History

114 incidents recorded over the last 365 days, 77 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Bitso status100.00% uptime history

Every Recorded Bitso Incident

Bitso incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 4, 2026Lightning Network withdrawals temporarily unavailableEN Lightning Network withdrawals have been restored and are working normally. Thank you for your patience. ES Los retiros por Lightning Network se restablecieron y ya funcionan con normalidad. Gracias por tu paciencia.1h 23mResolved
Nov 4, 2026Delays in trading and MXN withdrawalsOn November 3, 2026, between 18:00 and 18:48 (Mexico City time; 00:00–00:48 UTC on November 4), some customers had slower than usual trading and delays in MXN withdrawals through SPEI. Our team found the issue, kept…-853 minResolved
Nov 3, 2026Login Issues for bitso.com business and retail usersThe issue affecting login and account access on bitso.com and the Bitso app has been resolved. All services are working normally. If you still have trouble accessing your account, please log out and log in again. If the…3h 17mResolved
Nov 2, 2026Migration VELO to AEROMigration completed.60h 19mResolved
Oct 31, 2026Scheduled Maintenance impacting Stock ServicesThe scheduled maintenance has been completed.1h 0mScheduled
Oct 27, 2026Issues affecting colombian Pesos Deposits and WithdrawalsOur provider informs that the issue is solved. We have verified that deposits and withdrawals are flowing normally, confirming that the issue has been resolved6h 10mResolved
Oct 27, 2026Issues quoting certain pairs | Bitso QuotesThe incident has been resolved. Quotes and conversions for USDC/COP and USDT/COP will be available normally once the market opens. We apologize for the inconvenience and appreciate your patience For further…6h 48mResolved
Oct 23, 2026Issues affecting Deposits and Withdrawals in PerpsThis incident has been resolved.52 minResolved
Oct 23, 2026Issues affecting Lending Flow in Morpho VaultsThis incident has been resolved.57 minResolved
Oct 23, 2026Intermittences in COP payment servicesThis incident has been resolved.55 minResolved
Oct 20, 2026Service Degradation: Payoneer Deposits ImpactedThis incident has been resolved.1h 30mResolved
Oct 20, 2026Scheduled Maintenance impacting MXN SPEI ServicesThe scheduled maintenance has been completed.7h 18mScheduled
Oct 20, 2026Scheduled Maintenance impacting MXN SPEI ServicesThe scheduled maintenance has been completed.2h 0mScheduled
Oct 17, 2026Delays with some MXN withdrawalsThis incident has been resolved.6h 22mResolved
Oct 14, 2026Issues affecting COP operationsImpact from the issue is over. We apologize for the inconvenience and thank you for your patience.8h 38mResolved
Oct 10, 2026Alpaca Scheduled Maintenance impacting Stock ServicesThe scheduled maintenance has been completed.1h 0mScheduled
Oct 9, 2026BTC Lightning Withdrawals Temporarily UnavailableThis incident has been resolved.2h 26mResolved
Oct 8, 2026SPEI (MXN) maintenance | October 8th, 2026 — 11:00 UTC — 2 hoursThe scheduled maintenance has been completed.2h 0mScheduled
Oct 3, 2026Scheduled Maintenance impacting Stock ServicesThe scheduled maintenance has been completed.3h 0mScheduled
Oct 1, 2026Scheduled Maintenance — Brazil Balance MigrationThe scheduled maintenance has been completed.299h 0mScheduled
Sep 29, 2026Core Authentication Server Scheduled MaintenanceThe scheduled maintenance has been completed.2h 55mScheduled
Sep 26, 2026Scheduled Maintenance impacting Stock ServicesThe scheduled maintenance has been completed.2h 0mScheduled
Sep 23, 2026BTC, BCH & LTC Withdrawals: Temporarily UnavailableThis incident has been resolved.1h 25mResolved
Sep 23, 2026Scheduled Maintenance impacting Crypto Services (BTC, XRP, LTC, BCH Withdrawals)The scheduled maintenance has been completed.2h 0mScheduled
Sep 22, 2026ATOM | Cosmos Deposits & Withdrawals Temporarily UnavailableThis incident has been resolved.24h 16mResolved
Sep 22, 2026Maintenance on ARS Currency - Withdrawals | Sep 22nd, 2026The scheduled maintenance has been completed.4h 0mScheduled
Sep 20, 2026WMTX buy conversions disabledWMTX purchases are now re-enabled following stabilized market conditions. Thanks for your patience.387h 24mResolved
Sep 12, 2026Issues placing Buy Orders | StocksThis incident has been resolved.33 minResolved
Sep 12, 2026Scheduled Maintenance impacting Stock ServicesThe scheduled maintenance has been completed.2h 0mScheduled
Sep 8, 2026Cosmos Network Issues | ATOM Deposits & WithdrawalsThis incident has been resolved.15h 36mResolved
Sep 8, 2026Maintenance for BTC Lightning | September 8thThe scheduled maintenance has been completed.1h 0mScheduled
Sep 3, 2026Issues affecting PSE operationsThis incident has been resolved.4h 0mResolved
Sep 2, 2026Important update: ACX (Across Protocol) will be delistedThe scheduled maintenance has been completed.336h 0mScheduled
Sep 1, 2026SPEI MXN transactions service degradedThis incident has been resolved.38 minResolved
Aug 31, 2026Issues affecting COP operationsThis incident has been resolved.2h 10mResolved
Aug 28, 2026Issues affecting COP operationsThis incident has been resolved.19h 20mResolved
Aug 28, 2026Issues affecting COP operationsThis incident has been resolved.2h 13mResolved
Aug 21, 2026Issue with ARS WithdrawalsThis incident has been resolved.1h 4mResolved
Aug 21, 2026Core Authentication Server Scheduled MaintenanceThe scheduled maintenance has been completed.2h 55mScheduled
Aug 19, 2026Issues processing withdrawal requests in BrazilResolved: Our payment processing provider has resolved the issue and BRL withdrawals via PIX are operating normally again. Any withdrawal requests that previously failed or were delayed should now be processing as…5h 16mResolved
Aug 19, 2026Issues affecting withdrawals for Bitcoin (BTC), Litecoin (LTC), Bitcoin Cash (BCH), and Ripple (XRP)This incident has been resolved.28 minResolved
Aug 18, 2026SPEI (MXN) Maintenance | August 18th, 2026The scheduled maintenance has been completed.2h 0mScheduled
Aug 14, 2026BRFQ Maintenance | August 14thThe scheduled maintenance has been completed.30 minScheduled
Aug 12, 2026Issues on WIRE | ACH | SEPA PaymentsThis incident has been resolved.1h 13mResolved
Aug 8, 2026Scheduled Maintenance impacting Stock ServicesThe scheduled maintenance has been completed.2h 0mScheduled
Aug 7, 2026[CANCELED] Core Authentication Server Scheduled Maintenance | August 7th, 2026mantenimiento CANCELADO / maintenance CANCELED2h 55mScheduled
Aug 3, 2026BRFQ Operations IssuesThis incident has been resolved.20h 49mResolved
Aug 2, 2026Scheduled Maintenance | USD Deposits and WithdrawalsThe scheduled maintenance has been completed.30 minScheduled
Aug 1, 2026Scheduled Maintenance impacting Stock ServicesThe scheduled maintenance has been completed.1h 30mScheduled
Jul 28, 2026SPEI (MXN) maintenance | July 28th, 2026The scheduled maintenance has been completed.2h 30mScheduled
Jul 28, 2026Scheduled Maintenance: MX Data Validation — Possible IntermittenciesThe scheduled maintenance has been completed.4h 0mScheduled
Jul 25, 2026Scheduled Maintenance impacting Stock ServicesThe scheduled maintenance has been completed.1h 0mScheduled
Jul 21, 2026SPEI (MXN) maintenance | July 21st, 2026The scheduled maintenance has been completed.3h 0mScheduled
Jul 16, 2026Maintenance on ARS Currency - Withdrawals | Jul 16th, 2026The scheduled maintenance has been completed.2h 0mScheduled
Jul 13, 2026GRAM Deposits & Withdrawals Temporarily DisabledThis incident has been resolved.1h 19mResolved
Jul 7, 2026USDT Earnings Calculation DiscrepancyAll pending rewards have been successfully processed and disbursed to affected accounts. Balances should now accurately reflect these distributions. We appreciate your patience while we resolved this issue. If you need…6h 17mResolved
Jul 7, 2026SPEI Deposits & Withdrawals — Temporary Disruption | Depósitos y Retiros SPEI — Interrupción TemporalSPEI deposits and withdrawals have been fully restored following the completion of Banxico's daily operative day change. All queued transactions are being processed. We have identified that this disruption lasted…31 minResolved
Jun 30, 2026Crypto Withdrawal DelaysThis incident has been resolved.1h 40mResolved
Jun 27, 2026Banxico SPEI (MXN) maintenance | Jun 27th, 2026The scheduled maintenance has been completed.10 minScheduled
Jun 27, 2026Scheduled Maintenance impacting Stock ServicesThe scheduled maintenance has been completed.2h 0mScheduled
Jun 25, 2026Base Network IntermittenciesThis incident has been resolved.3h 30mResolved
Jun 13, 2026Scheduled Maintenance impacting Stock ServicesThe scheduled maintenance has been completed.3h 0mScheduled
Jun 13, 2026ARS withdrawals outage | June 12th, 2026.This incident has been resolved.1h 38mResolved
Jun 12, 2026ARS Withdrawal DelaysAll queued ARS withdrawals have been successfully processed and services are operating normally. We apologize for the inconvenience caused earlier today and thank you for your patience.46 minResolved
Jun 9, 2026H (Humanity Protocol)Resolved. The sell window and liquidation process for H (Humanity Protocol) have concluded. As previously announced, Bitso discontinued H following a confirmed security incident that affected the original H token…1396h 39mResolved
Jun 7, 2026Degradation on crypto deposits and withdrawals | June 7th, 2026.This incident has been resolved.32 minResolved
Jun 6, 2026Scheduled Maintenance impacting Stock ServicesThe scheduled maintenance has been completed.3h 0mScheduled
Jun 6, 2026Scheduled Maintenance impacting Stock ServicesThe scheduled maintenance has been completed.30 minScheduled
Jun 2, 2026Portfolio Profit & Loss Display IssueThis incident has been resolved.2h 59mResolved
Jun 2, 2026ARS Deposits: DelayedFollowing a period of close monitoring, we can confirm that deposit performance is completely stable and processing times have returned to normal. Consequently, this incident has been resolved. Thank you once again for…6h 12mResolved
Jun 2, 2026SPEI (MXN) maintenance | June 2nd, 2026The scheduled maintenance has been completed.1h 0mScheduled
Jun 2, 2026Service degradation affecting deposits and withdrawals for MXN, ARS, and BRL.This incident has been resolved.2h 19mResolved
Jun 2, 2026Scheduled Maintenance: temporary BTC, LTC, BCH & XRP withdrawals pause | Jun 2, 2026The scheduled maintenance has been completed.3h 0mScheduled
May 28, 2026Base Azul Upgrade (possible disruption)The scheduled maintenance has been completed.2h 0mScheduled
May 27, 2026Scheduled Maintenance - Potential Impact to Stock Services | May 27th, 2026The scheduled maintenance has been completed.15 minScheduled
May 27, 2026Intermittences with our API Docs (docs.bitso.com) pagesThis incident has been resolved.2h 22mResolved
May 25, 2026US Holiday Notice: Potential Conversion DelaysThe scheduled maintenance has been completed.20h 50mScheduled
May 23, 2026Scheduled Maintenance - Potential Impact to Stock Services | May 23rd, 2026The scheduled maintenance has been completed.1h 0mScheduled
May 20, 2026Hedera Mainnet IssuesWe are pleased to inform you that the Hedera Mainnet has stabilized. Consequently, HBAR deposits and withdrawals have been fully re-enabled on our platform. Thank you for your patience and understanding while our team…19 minResolved
May 8, 2026Issues with ConversionsThis incident has been resolved.4h 20mResolved
Apr 28, 2026Resolved – COP Withdrawals Disruption | April 28th, 2026.We have resolved an incident that affected COP withdrawals between 9:08 and 10:14 AM COT. Withdrawals are now processing normally. Your balance and assets remain completely safe and unaffected. We apologize for any…0 minResolved
Apr 28, 2026Delays on Litecoin (LTC) depositsThis incident has been resolved.19h 27mResolved
Apr 26, 2026MXN withdrawals temporarily disabledThis incident has been resolved.19h 34mResolved
Apr 20, 2026Issues with Crypto withdrawalsThis incident has been resolved.27 minResolved
Apr 16, 2026Issue with ARS transactionsThis incident has been resolved.48 minResolved
Apr 14, 2026SPEI MXN transactions service degradedThis incident has been resolved.12 minResolved
Apr 10, 2026Mobile app | Portfolio tab unavailableThis incident has been resolved.4h 47mResolved
Apr 8, 2026Service Disruption: Consumer Withdrawals UnavailableThe issue affecting our withdrawal service has been fully resolved, all withdrawal routes—including MXN, PIX, ARS, have been re-enabled and are now fully operational. Our team has verified end-to-end transactions…2h 12mResolved
Apr 7, 2026Delays with SPEI MXN transactionsThis incident has been resolved.2h 36mResolved
Apr 7, 2026Delays with SPEI MXN transactionsThis incident has been resolved.1h 29mResolved
Apr 6, 2026Degraded performance on USDC deposits via circleThis incident has been resolved.3h 52mResolved
Apr 6, 2026Wallet conversion service error | April 6th, 2026.This incident has been resolved.2h 6mResolved
Apr 1, 2026BRL (PIX) withdrawals service degradationThis incident has been resolved.3h 21mResolved
Mar 31, 2026MXN transactions service degradedThis incident has been resolved.3h 9mResolved
Mar 24, 2026Issues with 2FA status and enablementThis incident has been resolved.1h 55mResolved
Mar 18, 2026Bitso login issueThis incident has been resolved.4h 19mResolved
Mar 17, 2026Solana Withdrawals Temporarily DisabledThis incident has been resolved.57 minResolved
Mar 16, 2026Issue with BTC , BCH and LTC withdrawalsThis incident has been resolved.21 minResolved
Mar 13, 2026Stock Pricing DiscrepancyThis incident has been resolved.2h 36mResolved
Mar 3, 2026Disruption to Crypto Deposits and Address GenerationThis incident has been resolved.1h 27mResolved
Mar 2, 2026Delays on MXN depositsThis incident has been resolved.48 minResolved
Feb 28, 2026Issue with USDT/POLYGON withdrawalsThis incident has been resolved.3h 57mResolved
Feb 26, 2026Degraded performance on ARS withdrawalsThis incident has been resolved.6h 30mResolved
Feb 12, 2026Crypto withdrawals degraded performanceThis incident has been resolved.1h 29mResolved
Feb 5, 2026Bitso account creation servicesThis incident has been resolved.2h 6mResolved
Feb 4, 2026Delays in SPEI TransactionsThis incident has been resolved.57 minResolved
Jan 31, 2026Degradation on CURP validationsThis incident has been resolved.1h 23mResolved
Jan 29, 2026Issue with crypto withdrawals | Polygon network withdrawal suspensionThe issue affecting crypto withdrawals has been fully resolved. All stuck transactions have been processed, and services on the Polygon network are operating normally. We appreciate your patience and apologize for any…6h 15mResolved
Jan 26, 2026Delays in COP withdrawalsThis incident has been resolved.2h 12mResolved
Jan 22, 2026Delayed deposit notifications - Impacting Business Clients onlyThis incident has been resolved.12h 2mResolved
Jan 12, 2026Issues with Stock TradingThis incident has been resolved.3h 18mResolved
Dec 16, 2025Service Interruption: ARS Deposits and WithdrawalsThe issue affecting Argentinian Peso (ARS) deposits and withdrawals has been resolved. We apologize for any inconvenience this temporary outage may have caused. Thank you for your patience.12 minResolved
Dec 16, 2025Issue with https://bitso.com/This incident has been resolved.2h 5mResolved
Dec 13, 2025ARS withdrawals degradationThis incident has been resolved.55 minResolved

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How to Read This Bitso Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Bitso acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Bitso outage in this window ran 58d 4h, against a mean recovery of 1d 1h. If you depend on Bitso in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.