Blackboard Inc. Outage History

98 incidents recorded over the last 365 days, 39 of them resolved, 2 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Blackboard Inc. status100.00% uptime history

Every Recorded Blackboard Inc. Incident

Blackboard Inc. incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 5, 2026Blackboard SaaS 4001.4.0: Feature Production Release (scheduled for Nov 5, 2026)Blackboard will be deploying the Blackboard SaaS 4001.4.0 Feature Release to Production environments. Scheduled for November 5, 202624h 0mScheduled
Nov 3, 2026Blackboard SaaS 4001.4.0: Maintenance Test/Stage Release (scheduled for Nov 3, 2026)Release is currently in progress. Full build number is 4001.4.0-rel.58+b22e012. Please refer to the Anthology Support Center for more details on this maintenance release…24h 0mScheduled
Oct 31, 2026Ally Maintenance Scheduled for October 31, 2026 (US, EU)Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 29, 2026Ongoing: Blackboard Support Maintenance (Scheduled for Oct 29)The time has come! Supporthub.blackboard.com and support.blackboard.com are live and email invitations with log in instructions are in process of being sent to users. We will continue to monitor that all invitations…4h 0mScheduled
Oct 29, 2026Blackboard Support Maintenance (Scheduled for Oct 29)Scheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 29, 2026Blackboard SaaS 4001.2.0: Maintenance Production Release (scheduled for Oct 29, 2026)While the move to the new Support Portal is underway, if you have trouble accessing the Support Center link provided early, please find the maintenance release details…24h 0mScheduled
Oct 27, 2026Blackboard SaaS 4001.4.0: Maintenance Test/Stage Release (scheduled for Oct 27, 2026)Release is currently in progress. Full build number is 4001.4.0-rel.45+de2e008. Please refer to the Anthology Support Center for more details on this maintenance release…24h 0mScheduled
Oct 23, 2026Illuminate data refresh delays for LMS data (US region)The issue has been resolved.127h 34mResolved
Oct 22, 2026Blackboard SaaS 4001.2.0: Maintenance Production Release (scheduled for Oct 22, 2026)Blackboard will be deploying a Blackboard SaaS 4001.2.0 Maintenance Release to Production environments. Scheduled for October 22, 202624h 0mScheduled
Oct 22, 2026Blackboard SaaS 4001.2.0: Maintenance Production Release (scheduled for Oct 22, 2026)Release is currently in progress. Full build number is 4001.2.0-rel.71+c2fa77a. Please refer to the Anthology Support Center for more details on this maintenance release…24h 0mScheduled
Oct 20, 2026Blackboard SaaS 4001.4.0: Maintenance Test/Stage Release (scheduled for Oct 20, 2026)Release is currently in progress. Full build number is 4001.4.0-rel.40+433f01a. Please refer to the Anthology Support Center for more details on this maintenance release…24h 0mScheduled
Oct 15, 2026Course Catalog May Be UnavailableA fix has been implemented and a new Blackboard 4001.2.0 version, including the fix, is being rolled out.—Investigating
Oct 15, 2026Blackboard SaaS 4001.2.0: Feature Production Release (scheduled for Oct 15, 2026)Release has been resumed for all regions and is currently in progress. Full new build number is 4001.2.0-rel.68+04ea561.24h 0mScheduled
Oct 13, 2026Blackboard SaaS 4001.4.0: Feature Test/Stage Release (scheduled for Oct 13, 2026)Release is currently in progress. Full build number is 4001.4.0-rel.29+101117d. Please refer to the release notes for more details on this feature release…24h 0mScheduled
Oct 9, 2026Institution Page unavailable for a subset of Blackboard LMS clients in Europe and APACThis incident has been resolved.4h 45mResolved
Oct 8, 2026Platform Extensions v1 ApplicationsWe have monitored the issue, and all Platform Extensions are functioning as expected18h 20mResolved
Oct 8, 2026Blackboard SaaS 4001.0.0: Maintenance Production Release (scheduled for Oct 8, 2026)Most upgrades are now complete. We are continuing to work through those that did not succeed.24h 0mScheduled
Oct 6, 2026Blackboard SaaS 4001.2.0: Maintenance Test/Stage Release (scheduled for Oct 6, 2026)Most upgrades are now complete. We are continuing to work through those that did not succeed.24h 0mScheduled
Oct 5, 2026Blackboard SaaS 4001.0.0: Off-Cycle Maintenance Production Release (scheduled for Oct 4/5)Full build number is 4001.0.0-rel.87+86d6d3d. Most upgrades are now complete. We are continuing to work through those that did not succeed.24h 0mScheduled
Oct 4, 2026Blackboard SaaS 4001.0.0: Off-Cycle Maintenance Production Release - APAC (scheduled for Oct 4/5, 2026)Full build number is 4001.0.0-rel.87+86d6d3d. Most upgrades are now complete. We are continuing to work through those that did not succeed.6h 0mScheduled
Oct 1, 2026Blackboard SaaS 4001.0.0: Feature Production Release (postponed from Sep 3, NOW SCHEDULED FOR OCT 1)Most upgrades are now complete. We are continuing to work through those that did not succeed.24h 0mScheduled
Sep 30, 2026Blackboard SaaS 4001.0.0: Feature Production Release - APAC (scheduled for Sep 30, 2026)Most upgrades are now complete. We are continuing to work through those that did not succeed.14h 0mScheduled
Sep 29, 2026Blackboard Illuminate: issue affecting worksheets & workspacesThe incident has been resolved: Snowflake has implemented a fix for the underlying issue and Blackboard has verified that services are working as intended. Please contact Blackboard Support if you encounter any ongoing…186h 21mResolved
Sep 29, 2026Blackboard SaaS 4001.2.0: Feature Test/Stage Release (scheduled for Sep 29, 2026)Release is currently in progress. Full build number is 4001.2.0-rel.40+6a08347. Please refer to the release notes for more details on this feature release…24h 0mScheduled
Sep 24, 2026Blackboard SaaS 4000.21.0: Maintenance Production Release (scheduled for Sep 24, 2026)Most upgrades are now complete. We are continuing to work through those that did not succeed.24h 0mScheduled
Sep 22, 2026Blackboard SaaS 4001.0.0: Maintenance Test/Stage Release (scheduled for Sep 22, 2026)Most upgrades are now complete. We are continuing to work through those that did not succeed.24h 0mScheduled
Sep 21, 2026Status Update – Blackboard AttendanceThis incident has been resolved11h 56mResolved
Sep 17, 2026Blackboard SaaS 4000.21.0: Maintenance Production Release (scheduled for Sep 17, 2026)Most upgrades are now complete. We are continuing to work through those that did not succeed.24h 0mScheduled
Sep 15, 2026Blackboard SaaS 4001.0.0: Maintenance Test/Stage Release (scheduled for Sep 15, 2026)Most upgrades are now complete. We are continuing to work through those that did not succeed.24h 0mScheduled
Sep 13, 2026Bb Annotate Maintenance Part 2 - North America (Sept 12 - 13)The scheduled maintenance has been completed.6h 0mScheduled
Sep 12, 2026Bb Annotate Maintenance Part 1 - North America (Sept 11 - 12)The scheduled maintenance has been completed.12h 0mScheduled
Sep 10, 2026Blackboard SaaS 4000.21.0: Maintenance Production Release (scheduled for Sep 10, 2026)Most upgrades are now complete. We are continuing to work through those that did not succeed.24h 0mScheduled
Sep 8, 2026Blackboard SaaS 4001.0.0: Maintenance Test/Stage Release (scheduled for Sep 8, 2026)Most upgrades are now complete. We are continuing to work through those that did not succeed.24h 0mScheduled
Sep 4, 2026Blackboard LMS: Discussion Forum or other Assessment Visible in Course with Inherited Release ConditionsInherited Conditions Making Course Links Inaccessible or Visible & Impact to Other Content Items in a Course A fix introduced in the August release (4000.21.0) caused unintended issues with course links for…—Investigating
Sep 3, 2026Blackboard SaaS 4000.21.0: Maintenance Production Release (scheduled for Sep 3, 2026)Most upgrades are now complete. We are continuing to work through those that did not succeed.24h 0mScheduled
Sep 1, 2026Blackboard SaaS 4001.0.0: Maintenance Test/Stage Release (scheduled for Sep 1, 2026)Most upgrades are now complete. We are continuing to work through those that did not succeed.24h 0mScheduled
Aug 31, 2026Ally OCR PDF FailuresOCR Processing has remained within expected levels. Analysis shows the potential cause of the initial issue as an error during the final export step when converting to OCR PDF. The Ally team continues to work with our…348h 8mResolved
Aug 27, 2026Ally Maintenance Scheduled for August 28th (AP-2 Sydney Region)The scheduled maintenance has been completed.2h 0mScheduled
Aug 27, 2026Blackboard SaaS 4000.21.0: Maintenance Production Release (scheduled for Aug 27, 2026)Most upgrades are now complete. We are continuing to work through those that did not succeed.24h 0mScheduled
Aug 25, 2026Blackboard SaaS 4001.0.0: Maintenance Test/Stage Release (delayed to Aug 26, 2026)Most upgrades are now complete. We are continuing to work through those that did not succeed.48h 0mScheduled
Aug 21, 2026Blackboard SaaS 4001.0.0: Off-Cycle Maintenance Test/Stage Release (scheduled for Aug 21, 2026)Most upgrades are now complete. We are continuing to work through those that did not succeed.27h 30mScheduled
Aug 20, 2026Blackboard SaaS 4000.21.0: Maintenance Production Release (scheduled for Aug 20, 2026)Most upgrades are now complete. We are continuing to work through those that did not succeed.24h 0mScheduled
Aug 19, 2026Blackboard Service InterruptionBlackboard continues to monitor the underlying services to ensure ongoing stability.46h 55mResolved
Aug 19, 2026Service disruption for some clients in USWe are continuing to work on a fix for this issue.23 minResolved
Aug 18, 2026Blackboard SaaS 4001.0.0: Maintenance Test/Stage Release (scheduled for Aug 18, 2026)The scheduled maintenance has been completed.24h 0mScheduled
Aug 17, 2026Blackboard SaaS 4000.21.0: Off-Cycle Maintenance Production Release (scheduled for Aug 17, 2026)The scheduled maintenance has been completed.24h 0mScheduled
Aug 14, 2026Scheduled - Ally Reporting API Bearer Token Reset Required - August 14, 2026The scheduled maintenance has been completed.1h 0mScheduled
Aug 13, 2026Blackboard SaaS 4000.21.0: Maintenance Production Release (scheduled for Aug 13, 2026)Most upgrades are now complete. We are continuing to work through those that did not succeed.24h 0mScheduled
Aug 11, 2026Few Blackboard SaaS clients are facing Intermittent outageThe sites have remained stable since 10:00 AM ET, with no further issues. Closing the incident.7h 11mResolved
Aug 11, 2026Blackboard SaaS 4001.0.0: Feature Test/Stage Release (scheduled for Aug 11, 2026)Most upgrades are now complete. We are continuing to work through those that did not succeed.24h 0mScheduled
Aug 8, 2026Ally Maintenance Scheduled for August 8, 2026 (all regions)The scheduled maintenance has been completed.10h 0mScheduled
Aug 7, 2026Blackboard SaaS 4000.21.0: Maintenance Test/Stage Release (scheduled for Aug 7, 2026)Most upgrades are now complete. We are continuing to work through those that did not succeed.24h 0mScheduled
Aug 7, 2026Blackboard SaaS 4000.21.0: Feature Production Release (scheduled for Aug 7/8, 2026)Most upgrades are now complete. We are continuing to work through those that did not succeed.26h 0mScheduled
Aug 6, 2026POSTPONED: Blackboard SaaS 4000.21.0: Feature Production Release (originally scheduled for Aug 6)The deployment of Blackboard SaaS 4000.21.0 Feature Release to Production environments is being postponed. A new maintenance event will be scheduled once a new release date is confirmed.1 minScheduled
Aug 4, 2026Blackboard SaaS 4000.21.0: Maintenance Test/Stage Release (scheduled for Aug 4, 2026)Most upgrades are now complete. We are continuing to work through those that did not succeed.20h 0mScheduled
Aug 3, 2026Mailings Currently Unavailable - Evaluate, Institutional Effectiveness, Milestone, Portfolio, Course EvaluationsThis incident has been resolved.2h 45mResolved
Jul 28, 2026Blackboard SaaS 4000.21.0: Maintenance Test/Stage Release (scheduled for Jul 28, 2026)Most upgrades are now complete. We are continuing to work through those that did not succeed.24h 0mScheduled
Jul 24, 2026Bb Annotate Update (July 24 - 29)The scheduled maintenance has been completed.132h 0mScheduled
Jul 21, 2026Blackboard SaaS 4000.21.0: Maintenance Test/Stage Release (scheduled for Jul 21, 2026)Most upgrades are now complete. We are continuing to work through those that did not succeed.24h 0mScheduled
Jul 16, 2026Accreditation & Program Review ErrorsThis incident has been resolved.24h 58mResolved
Jul 16, 2026Blackboard SaaS LMS Outage - GlobalThis incident has been resolved.4h 23mResolved
Jul 16, 2026Blackboard SaaS 4000.19.0: Maintenance Production Release (scheduled for Jul 16, 2026)Most upgrades are now complete. We are continuing to work through those that did not succeed.24h 0mScheduled
Jul 14, 2026Blackboard SaaS 4000.21.0: Maintenance Test/Stage Release (scheduled for Jul 14, 2026)Most upgrades are now complete. We are continuing to work through those that did not succeed.24h 0mScheduled
Jul 9, 2026Blackboard SaaS 4000.19.0: Maintenance Production Release (scheduled for Jul 9, 2026)Most upgrades are now complete. We are continuing to work through those that did not succeed.24h 0mScheduled
Jul 7, 2026Blackboard SaaS 4000.21.0: Feature Test/Stage Release (scheduled for Jul 7, 2026)Most upgrades are now complete. We are continuing to work through those that did not succeed.24h 0mScheduled
Jul 2, 2026Few Blackboard SaaS clients are facing performance issueThis incident has been resolved.15h 53mResolved
Jul 2, 2026Blackboard SaaS 4000.19.0: Feature Production Release (scheduled for Jul 2, 2026)Most upgrades are now complete. We are continuing to work through those that did not succeed.24h 0mScheduled
Jun 30, 2026Blackboard SaaS 4000.19.0: Maintenance Test/Stage Release (scheduled for Jun 30, 2026)Most upgrades are now complete. We are continuing to work through those that did not succeed.24h 0mScheduled
Jun 25, 2026Blackboard SaaS 4000.17.0: Maintenance Production Release (scheduled for Jun 25, 2026)Most upgrades are now complete. We are continuing to work through those that did not succeed.24h 0mScheduled
Jun 23, 2026Blackboard SaaS 4000.19.0: Maintenance Test/Stage Release (scheduled for Jun 23, 2026)Most upgrades are now complete. We are continuing to work through those that did not succeed.24h 0mScheduled
Jun 18, 2026Blackboard SaaS 4000.17.0: Maintenance Production Release (scheduled for Jun 18, 2026)Most upgrades are now complete. We are continuing to work through those that did not succeed.24h 0mScheduled
Jun 11, 2026Blackboard SaaS 4000.17.0: Maintenance Production Release (scheduled for Jun 11, 2026)Most upgrades are now complete. We are continuing to work through those that did not succeed.24h 0mScheduled
May 16, 2026All Gov Cloud clients and 8 EU prod clientsThis incident has been resolved.314h 20mResolved
May 7, 2026Blackboard Issues with 4000.15.0 ReleaseThis incident has been resolved.93h 28mResolved
Apr 27, 2026Ally Processing Delays for Canvas Institutions - US-east Region (April 27, 2026)This incident has been resolved.18h 45mResolved
Apr 24, 2026Blackboard Audio and Video Feedback IssuesThe issue has been resolved.2h 10mResolved
Apr 21, 2026Ally Alternative Format Processing Delays - Europe - April 21, 2026Ally has worked through the remaining backlog and alternative formats are processing at a normal rate again.5h 8mResolved
Apr 16, 2026Illuminate - Performance Degradation Impacting Snowflake Queries and ReportsThe performance issue has been resolved. Snowflake queries and Illuminate reports are now operating normally2h 31mResolved
Apr 13, 2026Ally Course Sync and Copy Delays April 13, 2026 - All RegionsThis incident has been resolved.94h 58mResolved
Apr 8, 2026Course Catalog MaintenanceMaintenance is complete. Payments with Flywire in Asia-pacific are now available.23 minResolved
Mar 30, 2026Ally Processing Delays - US-east Region (March 30, 2026)This incident has been resolved.98h 40mResolved
Mar 26, 2026Ally Processing Delays - US-east Region (March 26, 2026)Real time queues have returned to normal levels.15h 33mResolved
Mar 18, 2026Illuminate - SSO login issueThe issue has been resolved and users should now be able to log in to Illuminate without issues.26 minResolved
Mar 11, 2026AI Image Generation Issue within Blackboard LMSWe can report that the rollout to all production instances and final QA testing is now complete. Image generation is fully restored in all instances of Blackboard LMS. As part of this fix, you may notice an improvement…26h 12mResolved
Mar 2, 2026Blackboard LMS Outage - Multiple services (UAE)We have successfully restored all production Blackboard sites previously hosted in the Middle East to an alternate AWS region.841h 48mResolved
Feb 23, 2026Learn SaaS Email service issue: GlobalThis incident has been resolved.9h 25mResolved
Feb 10, 2026Blackboard Issue with Document LinksThis incident has been resolved. Please continue to submit support tickets if you encounter broken file references so that we can address them.3236h 55mResolved
Jan 8, 2026Ally Processing delays (January 8, 2026) - US and EuropeThis incident has been resolved.23h 20mResolved
Jan 2, 2026Ally - scores not being generated for new content in Blackboard (Europe, Asia, Canada)This incident has been resolved.72h 25mResolved
Jan 2, 2026Illuminate Data Refresh Issue -- Asia Pacific RegionThis incident has been resolved and it was observed that data pipelines are operating normally for all clients.73h 47mResolved
Dec 10, 2025Learn Email Service Issue : GlobalThis incident has been resolved.60h 31mResolved
Nov 18, 2025Course Catalog Outage - US-East & AF RegionsThis incident has been resolved.24h 26mResolved
Nov 18, 2025Ally Processing Delays - US-east Region (November 18, 2025)After continued monitoring we've seen processing return to normal levels.42h 12mResolved
Nov 18, 2025Platform Extensions - Outage for US-EastThis incident has been resolved.27h 36mResolved
Nov 18, 2025Blackboard Learn -- Global IssueThis incident has been resolved.9h 39mResolved
Nov 14, 2025Ally Immersive Reader Alternative Format Issue - Global issueThis incident has been resolved.4h 18mResolved
Nov 12, 2025Ally D2L Brightspace Integration Authentication Token Expiration - USThis incident has been resolved, and it was observed that clients are operating normally.134h 22mResolved
Nov 7, 2025Ally Usage Data Event Tracking Issue Nov. 7th 2025Between 10AM EST on November 6th and 11am EST on November 7th, API issues prevented Ally from tracking usage events, including alternative format downloads and instructor fixes, flowing into the Ally Usage Report. A…-218 minResolved

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How to Read This Blackboard Inc. Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Blackboard Inc. acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Blackboard Inc. outage in this window ran 134d 20h, against a mean recovery of 3d 5h. If you depend on Blackboard Inc. in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.