Bonterra & NGP VAN Incidents & Maintenance Outage History

142 incidents recorded over the last 365 days, 47 of them resolved, 2 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Bonterra & NGP VAN Incidents & Maintenance status100.00% uptime history

Every Recorded Bonterra & NGP VAN Incidents & Maintenance Incident

Bonterra & NGP VAN Incidents & Maintenance incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
May 7, 2027Test MaintenanceThis is a test of the statuspage functionality1h 0mScheduled
Dec 28, 2026Network for Good will undergo scheduled maintenanceNetwork for Good will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of…4h 0mScheduled
Dec 21, 2026EA and NGP VAN Monthly MaintenanceEA and NGP VAN are currently undergoing regular monthly maintenance. During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the…1h 0mScheduled
Dec 21, 2026ETO - Canada, US Public, and US Private will undergo scheduled maintenanceETO - Canada, US Public, and US Private will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait…4h 0mScheduled
Dec 21, 2026Salsa MaintenanceSalsa will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the…4h 0mScheduled
Dec 20, 2026EA and NGP VAN Monthly MaintenanceEA and NGP VAN are currently undergoing regular monthly maintenance. During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the…1h 0mScheduled
Dec 19, 2026EA and NGP VAN Monthly MaintenanceEA and NGP VAN are currently undergoing regular monthly maintenance. During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the…1h 0mScheduled
Dec 19, 2026ActionKit will undergo scheduled maintenanceActionKit will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the…26h 0mScheduled
Dec 18, 2026ETO AU will undergo scheduled maintenanceETO AU will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the…4h 0mScheduled
Dec 18, 2026DonorDrive will undergo scheduled maintenanceDonorDrive will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the…28h 0mScheduled
Dec 14, 2026Mobilize will undergo scheduled maintenanceMobilize will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the…4h 0mScheduled
Dec 14, 2026Penelope Maintenance - Canada, US, UKPenelope in North America and the UK will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait…4h 0mScheduled
Dec 14, 2026Mobilize Monthly MaintenanceMobilize will be undergoing regular scheduled maintenance. During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance…4h 0mScheduled
Dec 11, 2026Penelope AU maintenancePenelope in Australia will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the…4h 0mScheduled
Dec 7, 2026Apricot - Canada and US will undergo scheduled maintenanceApricot - Canada and US will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the…4h 0mScheduled
Dec 7, 2026OneCause will undergo scheduled maintenanceOneCause will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the…4h 0mScheduled
Dec 7, 2026NPO Hub, Grantwriter, Grantmaker, and Que will undergo scheduled maintenanceWe will be undergoing scheduled maintenance during this time.4h 0mScheduled
Dec 7, 2026Apricot Monthly Maintenance - Canada and USApricot in North America is currently undergoing regular monthly maintenance. During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion…4h 0mScheduled
Dec 4, 2026Apricot AU will undergo scheduled maintenanceApricot AU will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the…4h 0mScheduled
Dec 4, 2026Apricot AU Monthly MaintenanceApricot in Australia is currently undergoing regular monthly maintenance. During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of…4h 0mScheduled
Nov 23, 2026Network for Good will undergo scheduled maintenanceNetwork for Good will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of…4h 0mScheduled
Nov 23, 2026Give Gab MaintenanceGive Gab will be undergoing regular scheduled maintenance. During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance…4h 0mScheduled
Nov 22, 2026ETO - Canada, US Public, and US Private will undergo scheduled maintenanceETO - Canada, US Public, and US Private will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait…4h 0mScheduled
Nov 20, 2026ETO AU will undergo scheduled maintenanceETO AU will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the…4h 0mScheduled
Nov 20, 2026DonorDrive will undergo scheduled maintenanceDonorDrive will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the…28h 0mScheduled
Nov 16, 2026EA and NGP VAN Monthly MaintenanceEA and NGP VAN are currently undergoing regular monthly maintenance. During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the…1h 0mScheduled
Nov 15, 2026EA and NGP VAN Monthly MaintenanceEA and NGP VAN are currently undergoing regular monthly maintenance. During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the…1h 0mScheduled
Nov 14, 2026CyberGrants MaintenanceCyberGrants will be undergoing regular scheduled maintenance. During this time the system may be slightly slower than usual. Users are recommended to try their operation again or wait until the completion of the…2h 0mScheduled
Nov 14, 2026EA and NGP VAN Monthly MaintenanceEA and NGP VAN are currently undergoing regular monthly maintenance. During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the…1h 0mScheduled
Nov 14, 2026CyberGrants MaintenanceDuring this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance window4h 0mScheduled
Nov 9, 2026Mobilize Monthly MaintenanceMobilize will be undergoing regular scheduled maintenance. During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance…4h 0mScheduled
Nov 9, 2026Mobilize will undergo scheduled maintenanceMobilize will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the…4h 0mScheduled
Nov 7, 2026CyberGrants MaintenanceCyberGrants will be undergoing regular scheduled maintenance. During this time users may encounter intermittent errors. Users are recommended to try their operation again or wait until the completion of the maintenance…4h 0mScheduled
Nov 2, 2026CyberGrants: Issues with Credit Card DonationsUpdate: Since the fix was implemented, credit card donations have been processing successfully throughout the day. Based on this, we're confident credit card donations are working as expected. We'll continue to monitor…—Investigating
Nov 2, 2026GiveGab Enterprise: Application is not AccessibleUpdate: Since the fix was implemented, credit card donations have been processing successfully throughout the day. Based on this, we're confident credit card donations are working as expected. We'll continue to monitor…—Investigating
Nov 2, 2026Apricot - Canada and US will undergo scheduled maintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Nov 2, 2026Apricot Monthly Maintenance - Canada and USScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Nov 2, 2026NPO Hub, Grantwriter, Grantmaker, and Que will undergo scheduled maintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Nov 2, 2026OneCause will undergo scheduled maintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 31, 2026CyberGrants MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 30, 2026Apricot AU Monthly MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 29, 2026OneCause: Test OnlyThis is for test-purposes only.0 minResolved
Oct 28, 2026Network for Good - Issue Impacting Transaction Processing for Certain DonateNow CustomersThe incident has been successfully resolved.5h 4mResolved
Oct 26, 2026ETO - Canada, US Public, and US Private will undergo scheduled maintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 26, 2026Penelope US, UK & Canada Emergency MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.5h 0mScheduled
Oct 26, 2026Network for Good will undergo scheduled maintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 23, 2026ETO AU will undergo scheduled maintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 23, 2026Penelope AU/NZ Emergency MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.5h 0mScheduled
Oct 23, 2026DonorDrive will undergo scheduled maintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.28h 0mScheduled
Oct 22, 2026Testing OneCause Status PageThis incident has been resolved.0 minResolved
Oct 20, 2026OneCause: Test OnlyThis incident has been resolved.1 minResolved
Oct 19, 2026EA and NGP VAN Monthly MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 19, 2026Critical Maintenance - EA and NGP VANScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 18, 2026EA and NGP VAN Monthly MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 18, 2026Critical Maintenance - EA and NGP VANScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 17, 2026CyberGrants MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 17, 2026EA and NGP VAN Monthly MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 15, 2026GiveGab Core Emergency MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.1h 0mScheduled
Oct 13, 2026Critical Maintenance CyberGrantsScheduled maintenance is currently in progress. We will provide updates as necessary.5h 0mScheduled
Oct 12, 2026Mobilize Monthly MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 7, 2026Issue accessing some NGP VAN ProductsThe earlier issue is resolved, we are continuing to monitor for any further issues.2h 9mResolved
Oct 5, 2026OneCause will undergo scheduled maintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 5, 2026NPO Hub, Grantwriter, Grantmaker, and Que will undergo scheduled maintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 5, 2026Apricot Monthly Maintenance - Canada and USScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Oct 2, 2026Apricot AU Monthly MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 29, 2026NPO Hub: Users Not Able to Access Organization RecordsThis incident has been resolved.17h 51mResolved
Sep 28, 2026Network for Good will undergo scheduled maintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 28, 2026ETO - Canada, US Public, and US Private will undergo scheduled maintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 25, 2026ETO AU will undergo scheduled maintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 25, 2026Critical Maintenance - CyberGrantsScheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Sep 23, 2026Penelope CA, US & UK Emergency MaintenancePenelope in Canada, US and UK will be undergoing Emergency Maintenance during this period in order to rectify a bug that can potentially cause an issue for some users. During this period, users may encounter slowness…4h 0mScheduled
Sep 22, 2026Penelope AU & NZ Emergency MaintenancePenelope in Australia will be undergoing Emergency Maintenance during this period in order to rectify a bug that can potentially cause an issue for some users. During this period, users may encounter slowness or…4h 0mScheduled
Sep 21, 2026Salsa _ Service Disruption Notice on certain formsThis incident has been resolved.77h 13mResolved
Sep 21, 2026EA and NGP VAN Monthly MaintenanceMaintenance will begin as scheduled in 60 minutes.1h 0mScheduled
Sep 20, 2026EA and NGP VAN Monthly MaintenanceMaintenance will begin as scheduled in 60 minutes.1h 0mScheduled
Sep 20, 2026ActionKit will undergo scheduled maintenanceMaintenance will begin as scheduled in 60 minutes.2h 0mScheduled
Sep 19, 2026EA and NGP VAN Monthly MaintenanceMaintenance will begin as scheduled in 60 minutes.1h 30mScheduled
Sep 19, 2026DonorDrive will undergo scheduled maintenanceDonorDrive will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the…4h 0mScheduled
Sep 14, 2026Mobilize Monthly MaintenanceMaintenance will begin as scheduled in 60 minutes.4h 0mScheduled
Sep 14, 2026Penelope Maintenance - Canada, US, UKMaintenance will begin as scheduled in 60 minutes.4h 0mScheduled
Sep 11, 2026Penelope AU maintenanceMaintenance will begin as scheduled in 60 minutes.4h 0mScheduled
Sep 10, 2026Critical Maintenance - NGP VAN / EveryActionMaintenance will begin as scheduled in 60 minutes.1h 0mScheduled
Sep 7, 2026Apricot Monthly Maintenance - Canada and USScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 7, 2026OneCause will undergo scheduled maintenanceOneCause will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the…4h 0mScheduled
Sep 7, 2026NPO Hub, Grantwriter, Grantmaker, and Que will undergo scheduled maintenanceWe will be undergoing scheduled maintenance during this time.4h 0mScheduled
Sep 4, 2026Apricot AU Monthly MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Sep 3, 2026Some Survey Responses are not displaying correctly in Create a ListAs of 7:25pm eastern, the earlier issue where Survey Response options for some Survey Questions were not displaying correctly in the Create a List page section has been resolved. We are continuing to monitor for any…1h 10mResolved
Sep 3, 2026Apricot: General Slowness Being InvestigatedThis incident has been resolved.21h 30mResolved
Sep 3, 2026Omni-search is not working for some UsersAs of 2:50pm eastern, the earlier issue where omni-search, the search feature in the top-right of the interface, was not working for some users has been resolved. We are continuing to monitor for any further issues1h 13mResolved
Sep 1, 2026Apricot, Deed, EA, & NPO Hub - Connection IssuesThis incident has been resolved.6h 4mResolved
Sep 1, 2026Penelope - Canada, US, UK - Emergency MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Aug 31, 2026NGP VAN and EveryAction - Recurring Commitment ProcessingAll recurring commitments that previously were not displaying on the front end of the database are now updated and displaying as intended. We continue to monitor incoming settlements to ensure intended visibility.49h 35mResolved
Aug 31, 2026Penelope AU Emergency MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.3h 0mScheduled
Aug 27, 2026Cybergrants - Performance issues in SandboxThe incident has been successfully resolved.4h 4mResolved
Aug 24, 2026Network for Good will undergo scheduled maintenanceNetwork for Good will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of…4h 0mScheduled
Aug 24, 2026ETO - Canada, US Public, and US Private will undergo scheduled maintenanceETO - Canada, US Public, and US Private will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait…4h 0mScheduled
Aug 24, 2026Give Gab MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Aug 22, 2026DonorDrive will undergo scheduled maintenanceDonorDrive will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the…4h 0mScheduled
Aug 21, 2026ETO AU will undergo scheduled maintenanceETO AU will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the…4h 0mScheduled
Aug 20, 2026CyberGrants: Production Update Scheduled for 8 AM ET on 8/21/26This incident has been resolved.17h 47mResolved
Aug 20, 2026CyberGrants: Production Update Scheduled for 8 AM ET on 8/21/26At approximately 8 AM ET on 8/21/26, we will be performing a production update, which should take an hour to complete. During this window, some users may experience brief disruptions or slower performance. We are…-1 minResolved
Aug 17, 2026Apricot & ETO: General Slowness and Performance IssuesThe incident has been successfully resolved.4h 22mResolved
Aug 17, 2026EA and NGP VAN Monthly MaintenanceMaintenance will begin as scheduled in 60 minutes.1h 0mScheduled
Aug 17, 2026Give Gab Enterprise MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Aug 16, 2026EA and NGP VAN Monthly MaintenanceMaintenance will begin as scheduled in 60 minutes.1h 0mScheduled
Aug 15, 2026EA and NGP VAN Monthly MaintenanceMaintenance will begin as scheduled in 60 minutes.1h 0mScheduled
Aug 13, 2026CyberGrants: Issue With Editing Payee DetailsThis incident has been resolved.21h 45mResolved
Aug 10, 2026Mobilize Monthly MaintenanceMaintenance will begin as scheduled in 60 minutes.4h 0mScheduled
Aug 10, 2026CyberGrants MaintenanceScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Aug 10, 2026Penelope Maintenance - Canada, US, UKScheduled maintenance is currently in progress. We will provide updates as necessary.4h 0mScheduled
Aug 5, 2026Apricot: Intermittent Errors and Latency IssuesThis incident has been resolved.50h 15mResolved
Aug 5, 2026Apricot: Results is Currently DownThis incident has been resolved.1h 55mResolved
Aug 3, 2026OneCause will undergo scheduled maintenanceOneCause will be undergoing regular scheduled maintenance. During this time users may encounter slowness or intermittent errors. Users are recommended to try their operation again or wait until the completion of the…4h 0mScheduled
Aug 3, 2026NPO Hub, Grantwriter, Grantmaker, and Que will undergo scheduled maintenanceWe will be undergoing scheduled maintenance during this time.4h 0mScheduled
Jul 29, 2026Apricot: Users Experiencing Login IssuesThe incident has been successfully resolved.1h 27mResolved
Jul 29, 2026CyberGrants: Issue With Watch-List ScanningThis incident has been resolved.3h 9mResolved
Jul 29, 2026Intermittent Log In IssuesThis incident has been resolved.1h 52mResolved
Jul 24, 2026CyberGrants: Issue With Accessing Various Sections Within Request Records**Issue Summary:** On July 24th, 2026, the CyberGrants application was erroring on some requests. This increased error rate was due to a recent deployment that changed some number formatting functions causing some…6h 4mResolved
Jul 23, 2026Mobilize.us is not loadingAs of 11:22 AMET, we have resolved the earlier issue that caused users to not be able to access mobilize.us. We are continuing to monitor for any further issues.9 minResolved
Jul 21, 2026CyberGrants Not Accessible**Issue Summary:** On July 21st, 2026, the CyberGrants application experienced a service disruption between approximately 10:10 AM ET and 12:00 PM ET. During this period, some users may have experienced errors or…4h 50mResolved
Jul 20, 2026CyberGrants: Error with Saved One Click Reports**Issue Summary:** On July 20th, 2026, the CyberGrants application was erroring on some requests related to reports. This increased error rate was due to a service failing to restart, compounded by an internal only…7h 42mResolved
Jul 16, 2026Intermittent Errors for Some DatabasesAs of 12:12PM ET, we have resolved the earlier issue that caused some users to be unable to access the database. We are continuing to monitor for any further issues.16 minResolved
Jul 13, 2026CyberGrants Degraded Performance (Errors)**Issue Summary:** Between July 12th and 13th, 2026, the search functionality within CyberGrants was unavailable. Users were unable to search for grants, organizations or Applications, and some automated background…7h 0mResolved
Jul 11, 2026Users Experiencing Login Difficulties in ApricotThis incident has been resolved.2h 15mResolved
Jul 1, 2026Salsa - Unable to Send EmailsThe incident has been successfully resolved.5h 2mResolved
Jun 30, 2026ETO: Issue with Results ReportingThis incident has been resolved.6h 32mResolved
Jun 30, 2026CyberGrants: Reported Connection and Latency Issues for SandBox Environment**Issue Summary:** On June 30th, 2026, nightly maintenance jobs consumed more than usual disk usage and ran into normal business hours. **Root Cause:** The nightly jobs scanned more than usual information this scan…7h 42mResolved
Jun 29, 2026Test MaintenanceThis incident has been resolved.8 minResolved
Jun 29, 2026CyberGrants - Insights Dashboard Issue**Issue Summary:** On June 30th, 2026, nightly maintenance jobs consumed more than usual disk usage and ran into normal business hours. **Root Cause:** The nightly jobs scanned more than usual information this scan…29h 12mResolved
Jun 25, 2026Online Actions FormsAs of 8:18 PM, the earlier issue with errors in Online Actions has been resolved. If you are still experiencing issues, please log out and log back in. We will continue to monitor.3h 7mResolved
Jun 22, 2026Apricot & ETO: Login & Latency IssuesThis incident has been resolved.4h 8mResolved
Jun 18, 2026Apricot: Issue with Accessing DocumentsThis incident has been resolved.4h 50mResolved
Jun 18, 2026Newly added or edited data not populating in the disclosure centerAs of 4:45pm eastern, the earlier issue that caused data entered or updated today to not be reflected on disclosure reports has been resolved. We are continuing to monitor for any further issues.4h 46mResolved
Jun 15, 2026CyberGrants: Delays With Scheduled JobsThis incident has been resolved.22h 42mResolved
Jun 15, 2026Penelope is experiencing intermittent disruptionsThe incident has been successfully resolved.34h 17mResolved
Jun 11, 2026WeSpire: Issue With Submitting Volunteer HoursThis incident has been resolved.16h 26mResolved
Jun 11, 2026WeSpire: Issue With Organization Search Function for Logging HoursThis incident has been resolved.4h 51mResolved
Jun 1, 2026NPO Hub is Currently OfflineThis incident has been resolved.3h 26mResolved
Jun 1, 2026NPO Hub is Not AccessibleThis incident has been resolved.25h 5mResolved
May 29, 2026Network for Good: Users Experiencing Login IssuesThis incident has been resolved.3h 20mResolved
May 15, 2026Salsa CRM is Not Accessible to Some UsersThis incident has been resolved.3h 4mResolved
May 11, 2026Apricot: Reported Login IssuesThis incident has been resolved.24 minResolved

Hear about the next one while it is open

Everything above is a record written after the fact. We can email you when the next Bonterra & NGP VAN Incidents & Maintenance incident opens instead, at the point where knowing still changes what you do.

Free, no password, no card. Unsubscribe in one click.

How to Read This Bonterra & NGP VAN Incidents & Maintenance Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Bonterra & NGP VAN Incidents & Maintenance acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Bonterra & NGP VAN Incidents & Maintenance outage in this window ran 3d 5h, against a mean recovery of 6h 26m. If you depend on Bonterra & NGP VAN Incidents & Maintenance in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.