Botpress Outage History

39 incidents recorded over the last 365 days, 39 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Botpress status100.00% uptime history

Every Recorded Botpress Incident

Botpress incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 29, 2026Webchat 502s and delayed bot responsesService has been back to normal since 14:15 UTC. No messages were lost: affected messages were either delivered late or can be sent again. We're investigating the root cause and will put safeguards in place to prevent a…-110 minResolved
Oct 29, 2026Degraded Viber agent responses due to upstream infrastructure errorsThe upstream infrastructure provider deployed a fix and resolved the issue.1h 23mResolved
Oct 28, 2026Botpress platform is unavailableThe issue has been resolved.34 minResolved
Sep 14, 2026Unable to access Botpress DeskThis retrospective incident covers a period of unavailability affecting Botpress Desk. Starting at 15:14 UTC on September 14, 2026, users were unable to access Desk. Service was restored at 15:41 UTC. We apologize for…0 minResolved
Sep 1, 2026Chat APIExperiencing elevated errors on bot message response.-1688925 minResolved
Sep 1, 2026AWS outageThis incident has been resolved.-1692833 minResolved
Sep 1, 2026Registration FailuresThis incident has been resolved.-1612246 minResolved
Sep 1, 2026Elevated AI API ErrorsThis incident has been resolved.-1623866 minResolved
Sep 1, 2026Elevated Messaging API ErrorsThis incident has been resolved.-1618455 minResolved
Sep 1, 2026Elevated API ErrorsWe're experiencing an elevated level of API errors and are currently looking into the issue.-1629525 minResolved
Sep 1, 2026Database upgradeThis incident has been resolved and the database upgrade was successful.-1681437 minResolved
Sep 1, 2026Elevated Webchat ErrorsWebchat is back online, and the incident has been resolved.-1589300 minResolved
Sep 1, 2026Elevated Messaging API ErrorsThis incident has been resolved.-1603709 minResolved
Sep 1, 2026Bot creation failingDowntime on the Messaging server blocked bot creation-1603725 minResolved
Sep 1, 2026Webchat Loading IssuesThis incident has been resolved.-1587780 minResolved
Sep 1, 2026Login IssuesThis incident has been resolved.-1587927 minResolved
Sep 1, 2026Webchat not respondingThis incident has been resolved.-1587957 minResolved
Sep 1, 2026Elevated API ErrorsThe incident has been resolved.-1390458 minResolved
Sep 1, 2026Botpress IssuesThis incident has been resolved.-1452484 minResolved
Sep 1, 2026Elevated Studio ErrorsThis incident has been resolved.-1572225 minResolved
Sep 1, 2026Cognitive API Degraded PerformanceThis incident has been resolved.-1341183 minResolved
Sep 1, 2026Partial Outage on Cognitive CallsThis incident has been resolved.-1318516 minResolved
Sep 1, 2026Partial NLU OutageThis incident has been resolved.-1224926 minResolved
Sep 1, 2026Isolated cases of degraded performance for knowledge base queriesThis incident has been resolved.-1298318 minResolved
Sep 1, 2026Partial outage tables apiThere were some issues with read requests to tables. This incident has been resolved.-1277145 minResolved
Sep 1, 2026State API ErrorsThis incident has been resolved.-1119213 minResolved
Sep 1, 2026Login issuesThis incident has been resolved.-1166283 minResolved
Sep 1, 2026Degraded Performance with API endpointsThis incident has been resolved.-1186383 minResolved
Sep 1, 2026Elevated API ErrorsThis incident has been resolved.-1067999 minResolved
Aug 24, 2026Bot Creation Unavailable in Viber and StudioThis incident has been resolved.4h 21mResolved
Apr 17, 2026Degraded performance on Botpress TablesThis incident has been resolved.1h 27mResolved
Mar 31, 2026Authentication service degradationThis incident has been resolved.44 minResolved
Mar 27, 2026Authentication service degradationThis incident has been resolved.20 minResolved
Feb 27, 2026Botpress platform and bots not availableThis incident has been resolved.13 minResolved
Feb 2, 2026Webchat slowness and timeoutsThis incident has been resolved.1h 46mResolved
Jan 28, 2026Studio and Dashboard are currently not workingThis incident has been resolved.25 minResolved
Dec 17, 2025Issues loading the dashboardThis incident has been resolved.18 minResolved
Nov 20, 2025Webchat isn't loadingThis incident has been resolved.16 minResolved
Nov 18, 2025Botpress.com is unavailableThis incident has been resolved.1h 30mResolved

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How to Read This Botpress Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Botpress acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Botpress outage in this window ran 4h 21m, against a mean recovery of 1h 1m. If you depend on Botpress in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.