Boulevard Outage History

37 incidents recorded over the last 365 days, 29 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Boulevard status100.00% uptime history

Every Recorded Boulevard Incident

Boulevard incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 4, 2026Some customers may unable to load old reports in the dashboardEarlier today, some customers' old reports failed to load on their dashboards. They are now loading as expected. We will continue to monitor and provide another update soon. We apologize for the disruption.—Investigating
Oct 28, 2026Delayed webhooks for some customersThe issue that affected webhook notifications to connected apps and integrations has been resolved. Notifications are now being delivered as expected, and the backlog of delayed notifications has cleared. We apologize…38 minResolved
Oct 23, 2026Dashboard Loading IssueThis incident has been resolved. Dashboards should be loading successfully for all customers.51 minResolved
Oct 13, 2026Delays in payout depositsWe can confirm that the issue resulting in a payout delay for a subset of customers has been resolved. 97% of the impacted payouts will be received by the end of the day October 13, 2026. The remaining 3% of impacted…12h 8mResolved
Sep 24, 2026Slow Dashboard InteractionsThis incident has been resolved.38 minResolved
Sep 16, 2026Reports not loadingThis incident has been resolved.3h 19mResolved
Sep 16, 2026Login issuesThe login issue affecting some customers has been resolved. All customers should now be able to login successfully.5h 6mResolved
Sep 9, 2026Not receiving 2FA codesCustomers are now able to log in to Boulevard following the earlier issue with SMS-based two-factor authentication. A solution has been implemented to restore account access while we continue working with our messaging…1h 52mResolved
Aug 27, 2026Reporting DisruptionReports should now be back up and running! Please reach out to the Help Chat if you are still experiencing issues. We sincerely apologize for any disruptions this caused you and our team.12h 42mResolved
Aug 26, 2026Payment Processing DisruptionThis incident has been resolved.36 minResolved
Jul 22, 2026Marketing Website MigrationThe scheduled maintenance has been completed.1h 0mScheduled
Jul 7, 2026Duo issue - impacting checkout for some customersThe issues affecting some Duo devices during checkout and form display have been resolved. All related errors have been fixed. Customers still seeing a blank screen or loading spinner during checkout should force quit…7h 52mResolved
Jun 22, 2026Scheduled MaintenanceScheduled maintenance is still in progress. We will provide updates as necessary.2h 0mScheduled
Jun 9, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jun 8, 2026(Impact) Small subset of customers: Unable to process payment except cards already on fileThis incident has been resolved.24h 9mResolved
Jun 2, 2026Payment Processing DisruptionBetween 1:45pm and 1:50pm EDT, some customers experienced an issue processing payments. Any payments attempted during this window failed to process, so retrying them will not result in duplicate charges. Please retry…0 minResolved
May 28, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
May 17, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
May 9, 2026Hours not populating in the Staff Performance report for some customersThe issue affecting Staff Performance reports has been resolved, and services are now operating normally.2h 11mResolved
May 8, 2026Reporting and Dashboard Performance IssuesThe issue affecting reporting and dashboard performance has been resolved, and services are now operating normally. We apologize for any inconvenience.26 minResolved
Apr 17, 2026Forms and Checkout IssuesAll systems have been fully restored and are operating normally. This incident has been resolved.6h 5mResolved
Mar 23, 2026Beta Reports Not LoadingThe issue with Beta Reports failing to load has been resolved. Systems are now operating normally. We apologize for any inconvenience.1h 12mResolved
Mar 19, 2026Forms UnavailableThe issue affecting Client Forms has been resolved. Clients should now be able to access all forms as expected. We apologize for any inconvenience.2h 11mResolved
Mar 1, 2026Unable to checkout or add payment for online bookingThis incident has been resolved.1h 34mResolved
Feb 10, 2026Unable to Login into DashboardService has been restored and remains stable. We have seen no further issues since our last status page update. We will continue close monitoring as we complete our root cause investigation. Customers should not…10h 13mResolved
Jan 22, 2026Delayed ReportsData sync operations have been restored and completed. All reports are now showing current and accurate data. We apologize for any inconvenience this may have caused.2h 31mResolved
Jan 21, 2026Increased Platform LatencyThis incident has been resolved. Platform performance is stable, and systems are operating normally. We apologize for any inconvenience.2h 50mResolved
Jan 20, 2026Unscheduled online booking maintenanceThe scheduled maintenance has been completed.24h 0mScheduled
Jan 20, 2026Customers Experiencing Major Performance Degradation and TimeoutsThis incident as been resolved. Boulevard will be conducting RCA and post mortem activities to prevent a future reoccurrence.6h 44mResolved
Jan 19, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jan 15, 2026Delayed ReportingThe issue with the third party has been resolved and all reporting data should now be caught up and displaying as normal. We apologize for any inconvenience this has caused you.45 minResolved
Jan 14, 2026Unable to Login into DashboardThe incident is fully resolved, performance has returned to normal, and dashboard login's are now successful.11 minResolved
Jan 10, 2026Exporting and emailing reports in CSV format is not functioningThis incident has been resolved.42h 26mResolved
Jan 9, 2026Help Chat InterruptionThis incident has been resolved.1h 29mResolved
Dec 18, 2025Unable to Login into DashboardThe incident is fully resolved and dashboard login's are now successful58 minResolved
Nov 25, 2025Intermittent Issues with the DuoThe duo should now be back up and running! Please reach out to the Help Chat if you are still experiencing issues.2h 8mResolved
Nov 15, 2025Degradation in webhook and notification performanceThe issue has been resolved and is operating as normal. Please reach out to the Help Chat if you continue to experience issues.1h 47mResolved

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How to Read This Boulevard Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Boulevard acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Boulevard outage in this window ran 1d 18h, against a mean recovery of 5h 14m. If you depend on Boulevard in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.