Braintree Outage History

26 incidents recorded over the last 365 days, 26 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Braintree status98.81% uptime history

Every Recorded Braintree Incident

Braintree incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Aug 15, 2026Resolved: Impact to Refunds, Payments, Authorizations, Captures, Orders, United States Transaction Processing, Canadian Transaction Processing, European Transaction Processing, APAC Transaction Processing, Gateway API (PP-LIVE-108078)Resolved: The issue has been resolved. Initial Notification: We are currently experiencing Degraded Performance affecting Refunds, Payments, Authorizations, Pay with PayPal Integration. Our team is working on resolving…1h 28mResolved
Aug 5, 2026Initial Notification: Hyperwallet (PP-LIVE-107915)Initial Notification: On Tuesday, Aug 4th, 2026 (6:00PM to 9:00PM PDT), Hyperwallet will be undergoing a 3-hour scheduled maintenance in Prod environment. During this scheduled maintenance, all Hyperwallet Reports from…3h 0mResolved
Aug 2, 2026Resolved: Impact to PayPal Checkout in Merchant Native Mobile Apps (PP-LIVE-107938)Resolved: The issue has been resolved. Initial Notification: We are currently experiencing Degraded Performance affecting customers checking out with PayPal within merchants native mobile apps using the in-app web view…47h 17mResolved
Jul 27, 2026Resolved: Impact to Withdrawals (PP-LIVE-107852)Resolved: The impact to Withdrawals in our Production Environment has been mitigated. Our technical teams are actively working to ensure full recovery. Initial Notification: We are currently experiencing Degraded…20h 1mResolved
Jul 24, 2026Resolved: Impact to PayPal Reports (PP-LIVE-107833)Resolved: The impact to Reporting in our Production Environment has been mitigated. Our technical teams are actively working to ensure full recovery. Initial Notification: We are experiencing an issue that is affecting…10h 6mResolved
Jul 10, 2026Postponed: Venmo Maintenance (PP-LIVE-107523)Postponed: Venmo maintenance activity has been postponed to next week. We apologize for the inconvenience and appreciate your understanding. Jul 9, 22:29 UTC Initial Notification: On Thursday July 9th Venmo will be…171h 0mResolved
Jul 9, 2026Resolved: Impact to Braintree, Hyperwallet (PP-LIVE-107686)Resolved: We previously notified you of a delay in fund settlements on July 9. Visa experienced a global disruption to its settlement network that delayed the transmission of funds to many Payment Service Providers…22h 49mResolved
Jul 3, 2026Initial Notification: PayPal Live Site Maintenance (PP-LIVE-107522)Initial Notification: On Thursday July 2nd PayPal will be performing routine maintenance activity. There is a possibility some users could experience errors for no more than 60 seconds during the maintenance period. Jun…3h 0mResolved
Jun 12, 2026Initial Notification: Venmo Maintenance (PP-LIVE-107344)Initial Notification: On Thursday June 11th Venmo will be performing a maintenance activity. There is a possibility some users could experience errors for no more than 180 seconds during the maintenance period. Jun 10…3h 0mResolved
Jun 11, 2026Resolved: Impact to Payouts Processing and Network, Integration (PP-LIVE-107360)Resolved: The issue has been resolved as of Thu, 11 Jun 2026 20:08 GMT Jun 11, 20:37 UTC Initial Notification: We are experiencing a system issue that may be impacting Payouts Processing and Network, Integration -…1h 18mResolved
Jun 5, 2026Initial Notification: PayPal Live Site Maintenance (PP-LIVE-107157)Initial Notification: On Thursday June 4th PayPal will be performing routine maintenance activity. There is a possibility some users could experience errors for no more than 120 seconds during the maintenance period…3h 30mResolved
Jun 4, 2026Rescheduled: Hyperwallet (PP-CRI-107219)Rescheduled: Please note that the Hyperwallet UAT maintenance window has been updated. The scheduled Hyperwallet UAT maintenance will now take place on Thursday, June 4, 2026, from 5:00 PM to 9:00 PM PDT , instead of…5h 0mResolved
May 29, 2026Initial Notification: PayPal Live Site Maintenance (PP-LIVE-107050)Initial Notification: On Thursday May 28th PayPal will be performing routine maintenance activity. There is a possibility some users could experience errors for no more than 180 seconds during the maintenance period…6h 0mResolved
May 27, 2026Rescheduled: Hyperwallet (PP-LIVE-107132)Rescheduled: We have identified an issue during our pre-checks for the cutover and, as a result, tonight's maintenance/cutoff has been postponed. We are canceling the scheduled cutover for tonight while the issue is…3h 0mResolved
May 22, 2026Initial Notification: PayPal Live Site Maintenance (PP-LIVE-106925)Initial Notification: On Thursday May 21st PayPal will be performing routine maintenance activity. There is a possibility some users could experience errors for no more than 120 seconds during the maintenance period…6h 0mResolved
May 14, 2026Initial Notification: Hyperwallet (PP-CRI-106929)Initial Notification: On Thursday, May 14, 2026 (4:00PM to 8:00PM PDT), Hyperwallet will be undergoing a 4-hour scheduled maintenance in UAT environment. During this scheduled maintenance, all Hyperwallet Payout…4h 0mResolved
May 12, 2026Initial Notification: PayPal Live Site Maintenance (PP-LIVE-105649)Initial Notification: On Tuesday May 12th PayPal's Venmo brand will be performing routine maintenance activity. There is a possibility some users could experience service interruption for up to 60 seconds during the…3h 30mResolved
May 8, 2026Initial Notification: PayPal Live Site Maintenance (PP-LIVE-105552)Initial Notification: On Thursday May 7th PayPal will be performing routine maintenance activity. There is a possibility some users could experience errors for no more than 120 seconds during the maintenance period. Apr…3h 30mResolved
May 1, 2026Initial Notification: PayPal Live Site Maintenance (PP-LIVE-105551)Initial Notification: On Thursday April 30th PayPal will be performing routine maintenance activity. There is a possibility some users could experience errors for no more than 120 seconds during the maintenance period…3h 30mResolved
Apr 27, 2026Initial Notification: CDN Integration (PP-LIVE-105265)Initial Notification: Dear Valued Merchant, We are pleased to announce an additional CDN provider to enhance the resilience and reliability of our payout platform. This enhancement ensures continuous service…279h 0mResolved
Apr 24, 2026Initial Notification: PayPal Live Site Maintenance (PP-LIVE-105387)Initial Notification: On Thursday April 23rd PayPal will be performing routine maintenance activity. There is a possibility some users could experience errors for no more than 120 seconds during the maintenance period…3h 30mResolved
Apr 17, 2026Resolved: Impact to PayPal (PP-LIVE-105481)Affected Regions: Global Resolved: This issue has been resolved as of Fri, 17 Apr 2026 05:22 GMT. Apr 17, 05:51 UTC3h 10mResolved
Apr 16, 2026Initial Notification: Initial Notification: PayPal Live Site Maintenance (PP-LIVE-105331)Initial Notification: On Thursday April 16th PayPal will be performing routine maintenance activity. There is a possibility some users could experience errors for no more than 120 seconds during the maintenance period…15h 30mResolved
Apr 10, 2026Resolved: Impact to Merchant Reports (PP-LIVE-105411)Resolved: The issue has been resolved as of Fri, 10 Apr 2026 17:12 GMT The issue has been resolved as of Fri, 10 Apr 2026 17:12 GMT ​ Fri, 10 Apr 2026 17:47 GMT Initial Notification: We are experiencing an issue that…1h 12mResolved
Apr 10, 2026Initial Notification: PayPal Live Site Maintenance (PP-LIVE-105231)Initial Notification: On Thursday April 9th PayPal will be performing routine maintenance activity. There is a possibility some users could experience errors for no more than 60 seconds during the maintenance period…6h 0mResolved
Apr 9, 2026Resolved: Impact to Merchant Reports (PP-LIVE-105402)Resolved: The issue has been resolved as of Fri, 10 Apr 2026 22:00:00 GMT The issue has been resolved as of Fri, 10 Apr 2026 22:00:00 GMT ​ Fri, 10 Apr 2026 23:33 GMT Update: We are still experiencing an issue that…39h 0mResolved

How to Read This Braintree Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Braintree acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Braintree outage in this window ran 11d 15h, against a mean recovery of 1d 1h. If you depend on Braintree in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.