Brandwatch Outage History

93 incidents recorded over the last 365 days, 88 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Brandwatch status100.00% uptime history

Every Recorded Brandwatch Incident

Brandwatch incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 2, 2026Scheduled Maintenance: InfluenceScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 29, 2026Consumer Research - Platform Loading IssuesThis incident has been resolved.2h 41mResolved
Oct 29, 2026Issue with Publishing and Scheduling in PublishThe incident has been resolved.5h 51mResolved
Oct 20, 2026Delays Loading DMs and Comments in EngageThe issue has been resolved and clients no longer experience delays.5h 41mResolved
Oct 14, 2026Consumer Research / Listen - Delays in real time dataThis is to inform you that the issue has now been resolved. Many thanks for your patience and apologies for any inconvenience caused.20h 45mResolved
Oct 14, 2026HUB app notifications affectedThis incident has been resolved. Thank you for your patience.49h 37mResolved
Oct 14, 2026Consumer Research / Listen - Delays in Online News Data CollectionThe issue causing delays in Online News data collection has been resolved, and data collection has returned to normal. We apologize for any inconvenience caused and thank you for your patience while we worked to…2h 14mResolved
Oct 13, 2026Labels Functionality in Publish and MeasureWe are pleased to confirm that this issue has been fully resolved.61h 18mResolved
Oct 8, 2026Social Media Management - YouTube Connection IssuesYouTube has resolved the issue with their API.126h 7mResolved
Oct 8, 2026Measure dashboards are not loadingThe issue has now been resolved. Thank you for your patience.10h 2mResolved
Oct 5, 2026Consumer Research - Query Backfill and Live Mention Indexing DelaysThis incident has been resolved.50h 29mResolved
Oct 2, 2026Consumer Research: Query backfill and live mention indexing delaysThis incident has been resolved.84h 21mResolved
Sep 22, 2026Consumer Research - Issue Connecting LinkedIn ChannelsThis incident has been resolved.12h 11mResolved
Sep 21, 2026Consumer Research - New Data Ingestion and Query Backfill DelaysThis incident has now been resolved. Thanks for your patience whilst our engineers were working on fixing this.17h 21mResolved
Sep 21, 2026[Consumer Research / Listen] Data Ingestion DelaysThis incident has been resolved.2h 55mResolved
Sep 21, 2026Brandwatch Suite - Some user are unable to log into our platformsThis incident has been resolved.4h 19mResolved
Sep 18, 2026Labels Cannot Be Added to Content in EngageThe incident has been resolved and the Engage labels can be used as usual now.72h 37mResolved
Sep 15, 2026Publish - LinkedIn posts fails to publishThe incident has been resolved and Linked publishing is back to normal.11h 20mResolved
Sep 15, 2026Publish - Facebook publishing failsThe incident has been resolved and Facebook publishing is back to working.17h 54mResolved
Sep 11, 2026Consumer Research - Issue Connecting LinkedIn AccountsThis incident has been resolved.1h 6mResolved
Sep 9, 2026Consumer Research - Intermittent Issue with Results Not LoadingThis issue has now been resolved.471h 20mResolved
Sep 8, 2026Consumer Research - Intermittent Issue with Results Not LoadingThank you for your patience. This issue is now resolved.17h 25mResolved
Sep 8, 2026Measure Dashboard Loading IssuesThe issue affecting Measure dashboards has now been fully resolved. Our teams identified and addressed the underlying issue, and dashboard functionality has since been restored. Following additional monitoring and…3h 13mResolved
Sep 4, 2026Consumer Research - Query Backfill and Real-time data delayThis issue has now been resolved. Many thanks for your patience while our team was looking into this.86h 56mResolved
Sep 4, 2026Consumer Research - Query Backfill delaysThis incident has been resolved.4h 3mResolved
Sep 3, 2026Consumer Research - Query Backfill DelaysThis incident has been resolved.46 minResolved
Sep 3, 2026Consumer Research/Listen - Delays to incoming realtime mentionsThis incident has now been resolved. Many thanks for your patience whilst we were working on this.56 minResolved
Sep 2, 2026Consumer Research - Query Backfill DelaysThis incident has been resolved.2h 56mResolved
Aug 31, 2026Consumer Research - PowerPoint and PDF Dashboard ExportsThis incident has been resolved.6h 17mResolved
Aug 31, 2026Publish - Shortened URL links failing to loadThe incident has been resolved.15h 0mResolved
Aug 28, 2026Consumer Research - Delay in Reddit dataThis incident has been resolved.62h 39mResolved
Aug 27, 2026Advertise: Module Loading IssuesThe implemented fix has been successful in resolving the issue and restored functionality within Advertise.81h 40mResolved
Aug 27, 2026Consumer Research - Real-time Mentions and Dashboard IssuesThis incident has been resolved.1h 55mResolved
Aug 24, 2026Consumer Research - Dashboard Export IssuesThis incident has now been reoslved. Many thanks for your patience whilst our engineers were working on resolving this.76h 16mResolved
Aug 21, 2026Consumer Research/SMM - Password Reset functionality disabledThis incident has been resolved.5h 51mResolved
Aug 19, 2026Measure: Dashboards Not LoadingThe issue affecting the availability of Measure dashboards has now been resolved and dashboards are loading and operating as expected. Our teams have confirmed that normal functionality has been restored. We will…1h 52mResolved
Aug 17, 2026Consumer Research - Query Backfill DelaysThis incident has been resolved.17h 52mResolved
Aug 14, 2026Consumer Research - Bluesky Data DelayThank you for your patience. The Bluesky data delay is now resolved.116h 29mResolved
Aug 11, 2026Query Data DelaysThank you for your patience. This issue is now resolved.19 minResolved
Aug 5, 2026Consumer Research - delayed and/or stalled Query backfillsThis incident has been resolved.1h 57mResolved
Aug 4, 2026Consumer Research - platform is not loadingResolved – The issue has now been resolved, and users are able to log in to Brandwatch again. We will continue to monitor the platform to ensure everything remains stable. Thank you for your patience while we worked to…44 minResolved
Jul 31, 2026Consumer Research - Query Backfill DelaysThis incident has been resolved.1h 9mResolved
Jul 20, 2026[Consumer Research] Slow BackfillsThis incident has been resolved.23 minResolved
Jul 10, 2026Platform Incident - Vizia Not LoadingThis incident has been resolved.4h 4mResolved
Jun 30, 2026Engage - Issues with messaging composition functionsThank you for your continued patience. The issues with Engage have been resolved.18h 41mResolved
Jun 18, 2026Query backfill delaysOur Engineering Team has confirmed that the backlog contributing to the delays has now been fully cleared, and this issue has been fully resolved. We thank you for your continued patience and apologize for any…4h 52mResolved
Jun 12, 2026Meta (Facebook and Instagram) Data DelaysThank you for your patience. Meta has confirmed all issues are resolved.4h 54mResolved
Jun 10, 2026Consumer Research - Mention List ComponentThis incident has been resolved.904h 20mResolved
Jun 10, 2026Query Backfills may be delayedThanks so much for your patience. The query backfill delays are now resolved.3h 7mResolved
Jun 5, 2026Consumer Research - Bulk actions not workingThis incident has been resolved.4h 54mResolved
Jun 5, 2026Consumer Research - Issues with dashboard filtersThe issue affecting dashboard filters has now been resolved. Our engineering team identified the root cause and implemented a fix. Dashboard filters should now apply correctly when changed. We will continue to monitor…2h 53mResolved
Jun 4, 2026Consumer Research - Issue with Bulk ActionsThis incident has been resolved.6h 25mResolved
Jun 3, 2026Measure - Dashboards Not LoadingThis incident has been resolved. Thank you for your patience.1h 1mResolved
Jun 3, 2026Consumer Research - Cannot filter mentions in a DashboardThis incident has been resolved.4h 47mResolved
Jun 3, 2026Brandwatch - Platform temporarily downEarlier today, Brandwatch experienced a temporary service disruption affecting platform availability. The issue has been fully resolved, and all services are operating normally. Our team has confirmed that…54 minResolved
May 28, 2026Consumer Research/Listen - Query backfill issues and possible delays in visibility of realtime dataThis incident has been resolved.3h 54mResolved
May 20, 2026Consumer Research - Query Backfill DelaysThank you so much for your patience. The issue is fully resolved.3h 1mResolved
May 18, 2026Consumer Research - Query Backfill DelaysThis incident has been resolved.1h 33mResolved
May 18, 2026Consumer Research - Queries Backfilling Irrelevant MentionsThis incident has been resolved.5h 35mResolved
May 11, 2026[Consumer Research & Listen] PowerPoint/PDF Dashboard Exports FailingThis issue has been resolved. Thank you for your patience during our investigation.55 minResolved
May 6, 2026Consumer Research - Query Backfills StalledThis incident has been resolved.2h 8mResolved
May 4, 2026Consumer Research - some users unable to select Data Source when creating new Dashboards or AlertsThe issue affecting some users where the option to select a Data Source was unavailable during Dashboard creation has now been resolved. Users should now be able to create Dashboards and select a Data Source as…1h 4mResolved
Apr 23, 2026Query Backfilling StuckThis incident has been resolved.1h 54mResolved
Apr 21, 2026Consumer Research - Issues collecting TikTok, Threads, and LinkedIn Brand Mentions dataThis incident has been resolved.5h 59mResolved
Apr 13, 2026Consumer Research - Backfill Issues Affecting Some ClientsThis incident has been resolved.4h 0mResolved
Apr 13, 2026Publish: Instagram Reels failing to publishThis incident has been resolved.13h 15mResolved
Apr 9, 2026Consumer Research - Specific dashboard templates show no available queriesThe issue affecting dashboard templates not displaying available queries has now been resolved. Thank you for your patience while we worked to resolve this.30 minResolved
Apr 8, 2026Consumer Research - Degraded performance Quick SearchThis incident has been resolved.2h 40mResolved
Apr 2, 2026Publish - Instagram posts fail to publishOur engineers have confirmed that the Instagram API has stabilized and the issue with Instagram posts is reported as resolved. We thank you for your patience and we apologise for any inconvenience this may have caused.102h 14mResolved
Mar 28, 2026Scheduled Maintenance: ListenThe scheduled maintenance has been completed.12h 0mScheduled
Mar 27, 2026Publish - Posts remaining in processing stateThe implemented fix has successfully resolved the issue causing posts to remaining in a processing status. We thank you for your patience and we apologise for any inconvenience or confusion this may have caused.83h 14mResolved
Mar 25, 2026Consumer Research - Investigating: SSO Login IssuesResolved: SSO Login Issue The issue affecting SSO logins has now been fully resolved. Our team has verified that all systems are operating normally, and access has been restored for all users. Thank you for your…1h 14mResolved
Mar 19, 2026[Consumer Research, Listen & Social Media Management] Platforms InaccessibleWe greatly appreciate your patience and understanding. We are pleased to announce that the platform access incident has been resolved.2h 24mResolved
Mar 19, 2026[Consumer Research, Listen & Social Media Management] Platforms InaccessibleThis incident has been resolved.25 minResolved
Feb 26, 2026SSO Login - Redirection issueThe issue affecting Single Sign-On (SSO) login redirects in Consumer Intelligence has been resolved. Users should now be able to successfully authenticate and access the platform without disruption.25 minResolved
Feb 26, 2026Publish - Instagram Reel publishing issuesMeta has confirmed that their API has returned to operational. Instagram Reels publishing should now be functioning as expected. Thank you for your patience.30h 17mResolved
Feb 20, 2026Listen - Module Not LoadingThe issue with the Listen module not loading has been resolved. Thank you for your patience.53 minResolved
Feb 19, 2026Consumer Intelligence experiencing loading issuesThis incident has been resolved.38 minResolved
Feb 13, 2026Login & Environment Switching IssuesThank you for your patience. This has been resolved.98h 27mResolved
Feb 8, 2026Issues impacting incoming X dataThis incident has been resolved.12h 12mResolved
Jan 29, 2026Listen: Module not loadingThis incident has been resolved. We thank you again for your ongoing patience, and ask that any users still encountering issues with our platform contact our Support team.55 minResolved
Jan 28, 2026Delay in Facebook DataThis incident has been resolved.22h 55mResolved
Jan 26, 2026Delay in X/Twitter dataThis incident has been resolved.11h 30mResolved
Jan 24, 2026Scheduled Maintenance: InfluenceThe scheduled maintenance has been completed.2h 0mScheduled
Jan 19, 2026Intermittent TikTok Channel DisconnectionsThe recent TikTok channel disconnections were caused by an issue on TikTok’s side and were not the result of any action taken by users or employees/engineers. TikTok released changes that caused some existing…244h 7mResolved
Jan 18, 2026Scheduled Maintenance – Consumer Research - Storage UpgradeThe scheduled maintenance has been completed.1h 0mScheduled
Jan 16, 2026X (Twitter) OutageThis incident has been resolved.135h 14mResolved
Jan 14, 2026Consumer Research - Query Backfill DelaysThis incident has been resolved.7h 9mResolved
Jan 11, 2026Influence Scheduled MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Jan 9, 2026Support Channels DownThis incident has been resolved.38 minResolved
Dec 29, 2025Settings - Channel Connection ErrorsThe issue with channel connections and refreshes is now resolved. Thank you for your patience.54h 24mResolved
Dec 29, 2025Consumer Research & Listen - Unable to create & edit QueriesThis incident has been resolved.44h 59mResolved
Dec 15, 2025Consumer Research - Dashboard Components Failing to LoadThis incident has been resolved.6h 1mResolved

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How to Read This Brandwatch Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Brandwatch acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Brandwatch outage in this window ran 37d 16h, against a mean recovery of 1d 12h. If you depend on Brandwatch in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.