Brevo Outage History
55 incidents recorded over the last 365 days, 54 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Brevo Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 2, 2026 | Delay in transactional eventsThe issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | 7h 3m | Resolved |
| Oct 27, 2026 | Multiple Services ImpactedThe issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | 4h 21m | Resolved |
| Oct 26, 2026 | Error with doubleOptinConfirmation APIWe’ve updated the error message to make it clearer and more intuitive for clients. The API requests should not be blocked after following the recommended step in the error message. | 2h 10m | Resolved |
| Oct 22, 2026 | Issue with plan purchaseThe issue has been resolved, and plan purchase should now function normally. Thank you for your patience while we worked to address the issue. | 1h 55m | Resolved |
| Oct 19, 2026 | Elevated error on public APIThe issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | 19 min | Resolved |
| Oct 15, 2026 | Multiple Services ImpactedThe issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | 9 min | Resolved |
| Oct 15, 2026 | Delay in Processing Loyalty API requestThe issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | 11 min | Resolved |
| Oct 14, 2026 | Multiple Services ImpactedThe issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | 33 min | Resolved |
| Oct 14, 2026 | Delays on Transactional Email Delivery and PreviewThe issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | 6 min | Resolved |
| Oct 7, 2026 | Delays in event processing affecting automationsThe issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | 2h 46m | Resolved |
| Oct 7, 2026 | Issue with Ecommerce ordersThe issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | 11 min | Resolved |
| Oct 7, 2026 | Delay sending emailsThe issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | 4h 47m | Resolved |
| Oct 6, 2026 | Delays affecting email previews and "view in browser" linksThe issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | 4h 7m | Resolved |
| Oct 5, 2026 | Delayed transactional email deliveryThe issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | 2 min | Resolved |
| Oct 2, 2026 | SMS Routing to Sweden degradedThe issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | 2h 21m | Resolved |
| Oct 1, 2026 | SMS Soft BouncesThe issue has been resolved, and all SMS campaigns and transactional SMS will now be processed without any issues. Thank you for your patience and cooperation while we worked to address the issue. | 2h 2m | Resolved |
| Sep 25, 2026 | Issue with push notifications in conversation mobile appThe issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | 15 min | Resolved |
| Sep 25, 2026 | Multiple services are impactedThe issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | 26 min | Resolved |
| Sep 21, 2026 | Issue with Phone and ConversationsThe issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | 2h 28m | Resolved |
| Sep 20, 2026 | Issue with the Transactional Platform FrontendThe issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | 13 min | Resolved |
| Sep 19, 2026 | Issues with Contacts and Imports servicesThe issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | 38 min | Resolved |
| Sep 17, 2026 | Security Incident - ClickFixThe issue has been resolved and all systems are safe. A post-mortem has been published. | -3632 min | Resolved |
| Sep 17, 2026 | Multiple Services are ImpactedThe issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | 1h 40m | Resolved |
| Sep 10, 2026 | Attacker gained access to client accountsThe issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | -556 min | Resolved |
| Sep 10, 2026 | SSO and SAML login not availableThe issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | 21 min | Resolved |
| Sep 8, 2026 | Degraded performance - Email LinksThe issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | 3h 4m | Resolved |
| Aug 31, 2026 | Campaign Stats ImpactedThe issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | 1h 6m | Resolved |
| Aug 26, 2026 | Degraded performance — Contacts, campaign statistics, and email/SMS processing delaysThe issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | 2h 57m | Resolved |
| Aug 12, 2026 | Issue with Phone ApplicationThe issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | 26 min | Resolved |
| Aug 5, 2026 | Multiple Services ImpactedThe issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | 50 min | Resolved |
| Jul 30, 2026 | Delay in outbound webhooks, MA Tracker and Workflow executionThe issue has been successfully resolved, and all affected services are now operating normally. No further delays are expected. We sincerely appreciate your patience and understanding while our team worked to… | 3h 22m | Resolved |
| Jul 29, 2026 | Multiple services are impactedThe issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | 1h 8m | Resolved |
| Jul 28, 2026 | Multiple services are impactedThe issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | 1h 42m | Resolved |
| Jul 23, 2026 | SMS Delivery impactedThe issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | 12 min | Resolved |
| Jul 22, 2026 | Issue with Events and dependent servicesThe issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | 12h 12m | Resolved |
| Jul 20, 2026 | Unified Objects Event Consumption ImpactedThe issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | 26 min | Resolved |
| Jul 16, 2026 | Multiple services are impactedThe issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | 1h 44m | Resolved |
| Jul 16, 2026 | Delay in transactional email sendingThe issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | 13 min | Resolved |
| Jul 13, 2026 | Issue with Chatbot on ConversationsThe issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | 19 min | Resolved |
| Jul 5, 2026 | Multiple Services ImpactedThe issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | 42 min | Resolved |
| Jul 5, 2026 | Multiple Services ImpactedThe issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | 2h 18m | Resolved |
| Jul 4, 2026 | Multiple services impactedThe issue has been resolved, and all affected services are now functioning normally. The previously queued emails still expected to see short delivery delays while no new emails are delayed. Thank you for your patience… | 25 min | Resolved |
| Jul 1, 2026 | Delay in execution of workflow stepsThe issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | 2h 7m | Resolved |
| Jul 1, 2026 | Delay in Email SendingThe issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | 3 min | Resolved |
| Jun 30, 2026 | Latency on Brevo trackerThe issue has been resolved, and all affected services are now functioning normally. There are no loss. Thank you for your patience while we worked to address the issue. | 8h 46m | Resolved |
| Jun 22, 2026 | Delay in transactional email sendingThe issue has been resolved, and transactional email delivery service is now functioning normally. Thank you for your patience while we worked to address the issue. | 6 min | Resolved |
| Jun 19, 2026 | Transactional sending impacted (v3/smtp/email)The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | 45 min | Resolved |
| Jun 16, 2026 | Transactional email sending haltedThe issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | 38 min | Resolved |
| Jun 15, 2026 | Delay in Automation TriggerThe issue has been resolved, and the affected service is now functioning normally. Thank you for your patience while we worked to address the issue. | 59 min | Resolved |
| Jun 13, 2026 | Delay in scheduled automationThe issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | 7 min | Resolved |
| Jun 10, 2026 | Delay in marketing emailsThe issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | 5h 39m | Resolved |
| Jun 3, 2026 | Delay in SMS StatisticsThe issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | 31 min | Resolved |
| Jun 2, 2026 | Delay in Transactional Email SendingThe issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | 9 min | Resolved |
| May 28, 2026 | Delay in email Transactional Email sending for East 1 regionThe issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue. | 44 min | Resolved |
| Nov 14, 2025 | Infrastructure maintenance The maintenance is over. | 112h 59m | Scheduled |
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How to Read This Brevo Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Brevo acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Brevo outage in this window ran 4d 16h, against a mean recovery of 3h 53m. If you depend on Brevo in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.