Brivo Outage History

38 incidents recorded over the last 365 days, 29 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Brivo status100.00% uptime history

Every Recorded Brivo Incident

Brivo incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 3, 2026Degraded Panel CommunicationsThis incident has been resolved.13 minResolved
Oct 31, 2026Degraded Panel CommunicationsThis incident has been resolved.7h 29mResolved
Oct 27, 2026Brivo Smart Home gateways experiencing issuesThis incident has been resolved.10h 4mResolved
Oct 21, 2026Degraded Performance -- Brivo Smart Home & Brivo Mobile KeyThis incident has been resolved.21h 44mResolved
Oct 19, 2026Scheduled Maintenance: Mercury PanelsThe scheduled maintenance has been completed.2h 0mScheduled
Sep 27, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Sep 23, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Sep 22, 2026Brivo API DisruptionThis incident has been resolved.1h 6mResolved
Aug 24, 2026Degraded Panel CommunicationsThis was a brief interruption that has since recovered. Service is operating normally.18 minResolved
Aug 24, 2026Degraded Panel CommunicationsThis incident has been resolved.43 minResolved
Aug 22, 2026Degraded Panel CommunicationsThis incident has been resolved.2h 6mResolved
Jul 16, 2026API DisruptionNormal operations have been restored for the Brivo API. Recently, an update was made that caused the API to return 400 Bad Request errors for requests containing extra, unsupported query parameters. We have rolled back…-2023 minResolved
Jun 1, 2026Brivo Service DisruptionThis incident has been resolved.1h 17mResolved
May 29, 2026Identified Issue with Assigning Brivo Mobile PassesThis incident has been resolved.7h 40mResolved
May 21, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
May 20, 2026Degraded Panel CommunicationsThis incident has been resolved.18h 55mResolved
May 14, 2026Degraded Panel CommunicationsThis incident has been resolved.1h 25mResolved
May 13, 2026Identified issue with Brivo Smart Home - Entrata tenant synchronization issuesThis is a configuration issue14 minResolved
May 1, 2026Brivo Smart Home Email DisruptionThis incident has been resolved.5h 12mResolved
Apr 24, 2026Brivo API DisruptionThis incident has been resolved.20 minResolved
Apr 17, 2026Investigating issue with Brivo Smart HomeThis incident has been resolved.35 minResolved
Apr 14, 2026Brivo Service DisruptionThis incident has been resolved.55 minResolved
Mar 31, 2026Scheduled Maintenance: Brivo APIThe scheduled maintenance has been completed.1h 0mScheduled
Mar 23, 2026Degraded Panel Communications and EventsThis incident has been resolved1h 22mResolved
Mar 20, 2026Customer Support Phone UpgradesThe scheduled maintenance has been completed.5h 30mScheduled
Mar 11, 2026Identified issue with Brivo Smart HomeThis incident has been resolved.1h 49mResolved
Mar 9, 2026Panels not following Daylight Savings TimeThis incident has been resolved5h 16mResolved
Mar 5, 2026Admins with custom role unable to use Brivo AccessFrom 11:03AM to 12:57PM, Administrators with custom roles were unable to use Brivo Access.-1707 minResolved
Mar 3, 2026Toll-free Phone Numbers UnavailableAll toll-free numbers have been restored and are once again available to customers and resellers. Thank you for your patience.2h 42mResolved
Feb 18, 2026Unable to Redeem Brivo Mobile Passes in EUThis incident has been resolved.2h 56mResolved
Jan 24, 2026Customer Support Phone UpgradesThe scheduled maintenance has been completed.6h 0mScheduled
Jan 21, 2026Identified Issue with Brivo AccessThis incident has been resolved.6h 21mResolved
Jan 15, 2026Scheduled MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Jan 13, 2026Issue with Brivo Wallet PassWe resolved an issue with being able to add Brivo Wallet Passes.0 minResolved
Jan 12, 2026Brivo API DisruptionThe Brivo API, Integrations, and Mobile Applications are currently performing normally.6h 6mResolved
Jan 5, 2026Delayed Access Events and Panel ChangesEvents and panel commands are processing normally.1h 32mResolved
Dec 8, 2025Scheduled MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Nov 20, 2025Problem viewing Eagle Eye recorded videoThis incident has been resolved.41 minResolved

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How to Read This Brivo Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Brivo acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Brivo outage in this window ran 21h 44m, against a mean recovery of 3h 34m. If you depend on Brivo in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.