Buildertrend Outage History

18 incidents recorded over the last 365 days, 12 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Buildertrend status100.00% uptime history

Every Recorded Buildertrend Incident

Buildertrend incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Oct 4, 2026System MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Oct 2, 2026Some estimating features may be impacted.This incident has been resolved.1h 34mResolved
Sep 30, 2026QuickBooks connection errorsThis incident has been resolved.36 minResolved
Sep 3, 2026Quickbooks Online ErrorsUsers have reported and we have verified connections have been restored!1h 3mResolved
Sep 1, 2026The QuickBooks Online APIs are returning intermittent 503 timeout errorsConfirmed the incident is resolved.14h 17mResolved
Sep 1, 2026Intermittent IssuesThis incident has been resolved.34 minResolved
Sep 1, 2026Intermittent issues logging inIssues have been resolved by our provider.39 minResolved
Aug 2, 2026Buildertrend Unavailable for Service UpdateThe scheduled maintenance has been completed.3h 0mScheduled
Jul 31, 2026System OutageThe issue has been resolved. Thank you for your patience.1h 7mResolved
Jul 16, 2026Degraded performance to our usersEverything is running properly. Thank you for your patience!1h 7mResolved
Jul 14, 2026Degraded performance for usersEverything has returned to normal operations. Thank you for your patience.49 minResolved
Jul 5, 2026Estimates Read-onlyThe scheduled maintenance has been completed.30 minScheduled
Jun 28, 2026Underwriting MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jun 9, 2026Auth0 login failuresWe've confirmed users are fully able to log in.6h 53mResolved
Jun 7, 2026Payments OnboardingThe scheduled maintenance has been completed.2h 0mScheduled
Jun 4, 2026Issues logging inThis incident has been resolved.1h 3mResolved
Apr 19, 2026System MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Mar 10, 2026Connection issues to BuildertrendThe application access and latency have returned to normal.2h 10mResolved

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Everything above is a record written after the fact. We can email you when the next Buildertrend incident opens instead, at the point where knowing still changes what you do.

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How to Read This Buildertrend Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Buildertrend acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Buildertrend outage in this window ran 14h 17m, against a mean recovery of 2h 18m. If you depend on Buildertrend in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.