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Is CallRail Down?

SaaSLive status, outages, and incident history

No. CallRail is up right now.

Every monitored CallRail system is operational as of November 9, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

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Official CallRail status page
How we know: the official CallRail status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

CallRail Status Summary

As of 21:06 UTC on 9 November 2026, CallRail is operational. PulsAPI checked CallRail's official status page and found 32 of 32 components operational, with no active incidents. Over the last 30 days PulsAPI measured 99.97% uptime for CallRail, counting degraded performance as up. The latest incident, "Incident at Unbounce affecting operability to the integration.", was on Oct 23, 2026 and lasted 6h 30m.

Cite as: PulsAPI, “CallRail status”, checked 9 November 2026, 21:06 UTC. https://www.pulsapi.com/services/callrail

CallRail Component Status

The main CallRail systems on this page. All 32 are operational right now.

32operational
Call Recording
Operational
Call Tracking » Backup Call Routing
Operational
Call Tracking » Call Routing
Operational

29 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Call Tracking » CallRail Call Tracking Mobile App, Call Tracking » CallRail Web Application, Call Tracking » CallRail Wordpress Plugin, Call Tracking » DNI and Keyword Tracking, Call Tracking » Google Ads Call Details Forwarding, Call Tracking » Tracker Creation, Call Transcription, Conversation Intelligence, Convert Assist, Email Notifications, Integrations » API, Integrations » Google Ads, and 17 more.

See all of them free

Component statuses may change independently during partial outages.

Recent CallRail Outages & Incidents

Incident history from the official CallRail status page, including resolution updates.

Incident at Unbounce affecting operability to the integration.Resolved Oct 23, 2026 · 6h 30mResolved

The incident has been resolved. --- [2026-10-23T15:57:45.625-04:00] (monitoring) We are continuing to monitor the fix --- [2026-10-23T14:02:35.438-04:00] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-10-23T13:10:53.375-04:00] (identified) We are continuing work on the fix. --- [2026-10-23T12:05:26.803-04:00] (identified) Identified the issue and working on a fix. --- [2026-10-23T10:51:30.975-04:00] (investigating) We are continuing to investigate this situation. --- [2026-10-23T09:51:53.004-04:00] (investigating) An incident at Unbounce has left the integration between CallRail and Unbounce inoperable since approximately 6pm on Oct 22. Our team is actively working with them to restore functionality.

Vendour Outage Causing Degraded Call Performance and Recording AvailibilityResolved Sep 1, 2026 · 6h 23mResolved

This incident has been resolved. --- [2026-09-01T19:24:48.729-04:00] (monitoring) The upstream vendor has resolved the issue and we are seeing performance for all affected products return to normal. --- [2026-09-01T15:53:14.520-04:00] (monitoring) The upstream vendor has resolved the outage and we are seeing performance for most products return to normal. However, Customers may still experience delays with Call Recording availability as our system works to process the backlog of recordings that occurred during the vendor outage. --- [2026-09-01T13:29:33.045-04:00] (monitoring) We are continuing to monitor for any further issues. --- [2026-09-01T13:01:16.364-04:00] (monitoring) We have identified an issue with an upstream vendor and are actively working with them to mitigate the situation. This issue is causing the following impacts: - Call Performance - Call Recording Availability We sincerely apologize for any disruption this may cause.

Issue Rendering the Call or Form Log on the CallRail iOS Mobile ApplicationResolved Aug 28, 2026 · 5h 10mResolved

This incident has been resolved. To implement the fix, please update your CallRail Mobile application to version 6.12.1 or later. --- [2026-08-28T10:49:09.628-04:00] (identified) We are aware of an issue on the CallRail iOS Mobile application where the Call and Form Logs fail to render. We have identified the issue and our team is working on a fix to resolve. The issue occurs when the application returns more than 1 page of data to be displayed. Customers can work around this issue by using the date filters to narrow the date range so that a smaller set of results is returned.

CallRail Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a CallRail incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history91 days observed
Aug 11100.00% average · 4 days with incidentsNov 9

Going further back: CallRail uptime by month and every recorded CallRail outage.

Live CallRail Outage Reports

Problems reported by engineers using CallRail. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No CallRail problems reported yet.

Something wrong with CallRail on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About CallRail

CallRail exposes 37 monitored components on its status page at status.callrail.com — CallRail Web Application, Lead Center General and SMS among them. Follow CallRail downtime, degraded performance and resolved incidents here, with uptime history alongside your other SaaS services.

Over the past 30 days, PulsAPI has measured CallRail uptime at 99.97%. Response times, incident history, and SLA tracking for CallRail are available on the PulsAPI dashboard.

CallRail Status FAQ

Is CallRail down right now?

The verdict at the top of this page comes from the latest poll of the official CallRail status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if CallRail is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until CallRail recovers.

How do I check CallRail uptime history?

PulsAPI tracks CallRail uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 99.97%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever CallRail changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect CallRail outages?

PulsAPI reads the official CallRail status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual CallRail components?

Yes. PulsAPI monitors 32 individual CallRail components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when CallRail goes down?

Yes. Create a free account and subscribe to CallRail: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with CallRail to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot CallRail problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor CallRail?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so CallRail plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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