Capsule Outage History
4 incidents recorded over the last 365 days, 2 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Capsule Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Jul 6, 2026 | Reports and Dashboards DelaysThis issue is now fully resolved. | 50h 36m | Resolved |
| Jul 4, 2026 | Maintenance - Saturday 4th July 2026The scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Mar 27, 2026 | Unable to access Capsule# Incident Summary On Friday, March 27, 2026, Capsule experienced several periods of slow performance and some temporary outages. These were caused by two separate and unrelated issues: * A recent software update… | 15h 21m | Resolved |
| Jan 31, 2026 | Capsule MaintenanceThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
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How to Read This Capsule Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Capsule acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Capsule outage in this window ran 2d 2h, against a mean recovery of 16h 59m. If you depend on Capsule in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.