ChannelEngine Outage History
3 incidents recorded over the last 365 days, 3 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded ChannelEngine Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 3, 2026 | Intermittent availability issuesThis incident has been resolved. | 7h 12m | Resolved |
| Oct 21, 2026 | ChannelEngine Vendor and ConnectEngine Temporarily UnavailableChannelEngine Vendor (Recover Management) has been brought back online. | 23h 40m | Resolved |
| Aug 7, 2026 | Disruption affecting all task processingAfter extensive monitoring we are confident to say the issue has been resolved. Tasks have caught up and are processing smoothly gain. | 3h 22m | Resolved |
Hear about the next one while it is open
Everything above is a record written after the fact. We can email you when the next ChannelEngine incident opens instead, at the point where knowing still changes what you do.
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How to Read This ChannelEngine Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before ChannelEngine acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single ChannelEngine outage in this window ran 23h 40m, against a mean recovery of 11h 25m. If you depend on ChannelEngine in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.