Chatwoot Outage History

6 incidents recorded over the last 365 days, 6 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Chatwoot status100.00% uptime history

Every Recorded Chatwoot Incident

Chatwoot incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Jul 26, 2026Service Degradation: Email Delivery Disruption1603h 32mResolved
Jul 24, 2026Service Degradation - Meta permissions affecting Instagram, Facebook Messenger, and WhatsApp1639h 41mResolved
Jul 20, 2026Service Degradation: Email Delivery Disruption1747h 23mResolved
Jul 19, 2026Scheduled DB maintenance on 19 July 20262h 0mResolved
Jul 6, 2026Service Degradation - Meta authorization affecting Instagram and Facebook Messenger2080h 46mResolved
Jun 17, 2026Chatwoot Cloud Service Disruption1813h 22mResolved

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Everything above is a record written after the fact. We can email you when the next Chatwoot incident opens instead, at the point where knowing still changes what you do.

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How to Read This Chatwoot Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Chatwoot acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Chatwoot outage in this window ran 86d 16h, against a mean recovery of 61d 17h. If you depend on Chatwoot in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.