Check Point Services Outage History

77 incidents recorded over the last 365 days, 49 of them resolved, 7 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Check Point Services status100.00% uptime history

Every Recorded Check Point Services Incident

Check Point Services incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 2, 2026SASE: Admin Portal Partially Available (IN, AU)This incident has been resolved.6h 30mResolved
Oct 25, 2026Service Down due to incidentThis incident has been resolved.59 minResolved
Oct 25, 2026Scheduled Maintenance:SASE Global InfrastructureScheduled maintenance is currently in progress. We will provide updates as necessary.9h 0mScheduled
Oct 11, 2026Scheduled maintenance: Spark Management - US and Australia regionsScheduled maintenance is currently in progress. We will provide updates as necessary.2h 0mScheduled
Oct 4, 2026Scheduled Maintenance:SASE Global InfrastructureScheduled maintenance is currently in progress. We will provide updates as necessary.9h 0mScheduled
Sep 27, 2026Spark Management - Maintenance window - US regionWe will be undergoing a scheduled maintenance window. During this time, new gateways will not be able to connect to Spark Management. Application will be partially unavailable. Existing gateways connections are…2h 0mScheduled
Sep 27, 2026Infinity Portal Data Services (Datatube) - Data services outage on Australia and Canada regionsIncident Duration: September 27, 02:30 - 06:00 UTC \(~3.5 hours\) Affected Services: DataTube - Canada, Australia regions ‌ ──────────────────────────── Overview On September 27, 2026, customers in the Canada and…37 minResolved
Sep 13, 2026Spark Management - US region - Scheduled maintenance windowWe will be undergoing a scheduled maintenance window. During this time, new gateways will not be able to connect to Spark Management. Application will be partially unavailable. Existing gateways connections are…2h 0mScheduled
Sep 6, 2026Scheduled Maintenance:SASE Global InfrastructureThe scheduled maintenance has been completed.9h 0mScheduled
Aug 26, 2026Threat Emulation and Threat Extraction services issues on EU siteThis incident has been resolved.34 minResolved
Aug 25, 2026Threat Emulation services Slowness in USThis incident has been resolved.1h 18mResolved
Aug 25, 2026SASE: Connectivity Failures on Israel-1 DCThis incident has been resolved. The IL-1 Data Center is now fully operational, and all affected gateways have been restored to normal function.2h 26mResolved
Aug 12, 2026Maintenance - EU ServersThe scheduled maintenance has been completed.12h 0mScheduled
Aug 11, 2026Mobile - US MaintenanceThe scheduled maintenance has been completed.12h 0mScheduled
Aug 3, 2026Spark Management - EU region - Error on save settingsDevices wrongly appeared disconnected during this time. Errors appeared when attempting to create or save settings - plan / gateway. No impact on existing gateways connectivity. Incident time 7:00-10:00 AM UTC.-588 minResolved
Jul 29, 2026Mobile Canada degragationThis incident has been resolved.1h 21mResolved
Jul 26, 2026Harmony SASE: Planned Maintenance Window - US Data ResidencyThe scheduled maintenance has been completed.2h 0mScheduled
Jul 26, 2026Harmony SASE: Planned Maintenance Window - IN Data ResidencyThe scheduled maintenance has been completed.2h 0mScheduled
Jul 26, 2026Harmony SASE: Planned Maintenance Window - AU Data ResidencyThe scheduled maintenance has been completed.2h 0mScheduled
Jul 26, 2026Harmony SASE: Planned Maintenance Window - EU Data ResidencyThe scheduled maintenance has been completed.2h 0mScheduled
Jul 12, 2026User Center and Support Center Service DisruptionThis incident has been resolved.45 minResolved
Jul 6, 2026SASE: Zero Trust Applications Times OutRoot cause seem to derive from global Cellcom ISP routing issues, also reported in downdetector.co.il ZTA were recovered when ISP on Israel-1 was switched from Cellcom. Some local users that uses Cellcom\Golan Tel may…2h 10mResolved
Jul 5, 2026Harmony SASE: Planned Maintenance Window - US Data ResidencyThe scheduled maintenance has been completed.2h 0mScheduled
Jul 5, 2026User Center and Support Center Service DisruptionThis incident has been resolved.43 minResolved
Jul 5, 2026SaaS Security OutageThis incident is resolved.1h 3mResolved
Jul 1, 2026EU Data Ingestion Disruption - June 29-30, 2026Incident Duration: June 29, 08:00 UTC – June 30, 09:30 UTC (~26 hours) Affected Services: Datatube EU Production - West Europe region Affected Products: CloudGuard WAF, Playblocks, XDR ────────────────────────────…-3060 minResolved
Jun 27, 2026User Center Service DisruptionThis incident has been resolved.1h 14mResolved
Jun 22, 2026S1C is availble only through SmartConsole and not the portal's Web SmartConsoleThe Web SmartConsole on the Portal was unavailable for few hours, customers could work regularly with Installed SmartConsole or Streamed SmartConsole-670 minResolved
Jun 10, 2026UK Infinity Portal outageThis incident has been resolved.45 minResolved
Jun 8, 2026User Center and Support Center Service DisruptionThis incident has been resolved.58 minResolved
Jun 8, 2026User Center and Support Center Service DisruptionThis incident has been resolved.24 minResolved
Jun 8, 2026User Center and Support Center Service DisruptionThis incident has been resolved.35 minResolved
Jun 7, 2026Portal Data Services: Data Latency - US Data ResidencyThis incident has been resolved.2h 9mResolved
Jun 7, 2026Harmony SASE: Planned Maintenance Window - US Data ResidencyThe scheduled maintenance has been completed.2h 0mScheduled
Jun 7, 2026User Center and Support Center Service DisruptionThis incident has been resolved.1h 27mResolved
Jun 7, 2026Harmony SASE: Planned Maintenance Window - India Data ResidencyThe scheduled maintenance has been completed.2h 0mScheduled
Jun 7, 2026Harmony SASE: Planned Maintenance Window - AU Data ResidencyThe scheduled maintenance has been completed.2h 0mScheduled
Jun 7, 2026Harmony SASE: Planned Maintenance Window - EU Data ResidencyThe scheduled maintenance has been completed.2h 0mScheduled
Jun 2, 2026Event Forwarding export delayThis incident has been resolved.25h 16mResolved
Jun 2, 2026Event Forwarding export delaySome customers may experience delay in logs arrival time-1705 minResolved
Jun 1, 2026Policy Insights - Fail to fetch suggestionsThis incident has been resolved.1h 30mResolved
Jun 1, 2026Reach my Device access failuresUsers were unable to access Spark gateways through the service. The issue was caused by recent infrastructure changes that unintentionally impacted RMD access, resulting in valid access requests being rejected. The…-598 minResolved
May 31, 2026updates.checkpoint.com is downThis incident has been resolved.17 minResolved
May 13, 2026Policy Insights - Fail to retrieve suggestionsThis incident has been resolved.1h 52mResolved
May 10, 2026SASE: Chicago-1 MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Apr 27, 2026Identity and Trust - Temporary Service Disruption on US regionThis incident has been resolved.1h 39mResolved
Apr 26, 2026User Center service disruptionThis incident has been resolved.17 minResolved
Apr 20, 2026Reach my device service is unavailableThis incident has been resolved.2h 9mResolved
Apr 18, 2026Spark Management - Application errors on MSSP account typeThis incident has been resolved.34 minResolved
Apr 15, 2026Harmony Endpoint Portal involving the Asset Management and Organizational UnitsThis incident has been resolved1h 25mResolved
Apr 12, 2026Harmony SASE: Planned Maintenance Window - US Data ResidencyThe scheduled maintenance has been completed.2h 0mScheduled
Apr 12, 2026Portal Data Services: Planned Maintenance Window - IND Data ResidencyThe scheduled maintenance has been completed.20 minScheduled
Apr 12, 2026Event Forwarding: Planned Maintenance Window - EU Data ResidencyThe scheduled maintenance has been completed.4h 0mScheduled
Apr 9, 2026updates.checkpoint.com is facing a partial service disruptionThis incident has been resolved.19 minResolved
Apr 7, 2026WAF Policy Enforcement DegradationThis incident has been resolved.4h 50mResolved
Mar 27, 2026Spark Management - EU - Gateways appear disconnectedIncident has been resolved. Timeframe: The issue started at 6:45 AM UTC and was resolved at 12:20 PM UTC. Impact: During this time, gateways failed to communicate with Spark Management and appeared disconnected in the…1h 38mResolved
Mar 25, 2026Infinity Portal Data Services - EU region disruptionThis incident has been resolved.42 minResolved
Mar 19, 2026Anti-Malware signature updates are currently unavailableThis issue has been resolved.3h 58mResolved
Mar 16, 2026Harmony Endpoint – Portal Connectivity Issues in India Region (Resolved)Earlier today, customers in the India region experienced connectivity issues when accessing the Harmony Endpoint Management Portal. During the incident, customers whose services were hosted in this region may have…0 minResolved
Mar 16, 2026updates.checkpoint.com is downThis incident has been resolved.6h 33mResolved
Mar 3, 2026Infinity XDR is unavailable in UAE regionXDR detection services are operational. We are still waiting for the cloud services to become operational in UAE for the portal access.—Investigating
Mar 2, 2026Harmony Endpoint – Sporadic Failures Accessing EP Portal (All Regions)This incident has been resolved.6h 17mResolved
Mar 2, 2026ThreatCloud AI services in UAE regionThreatCloud AI Traffic is routed to other regions. Impacted services: Web Security, URL and File Reputation services.—Investigating
Mar 2, 2026UAE Infinity Portal OutageWe are continuing to work on a fix for this issue.5621h 8mResolved
Mar 2, 2026Smart-1 Cloud is not available in UAE regionWe are continuing to work on a fix for this issue.—Investigating
Mar 1, 2026SandBlast Threat Emulation & Threat Extraction services - UAE regionThreat Emulation and Threat Extraction experience service disruptions in the UAE due to an issue of AWS (https://health.aws.amazon.com/health/status). Traffic is routed to other regions.—Investigating
Mar 1, 2026There is an issue Contacting Threat Emulation service in UAE regionThis incident has been resolved.1h 37mResolved
Mar 1, 2026Harmony Endpoint – Temporary Service Disruption in UAE (United Arab Emirates) RegionWe are continuing to monitor for any further issues.—Investigating
Mar 1, 2026Harmony Mobile UAE - Operational IssuesHarmony Mobile UAE - Operational Issues Issue with infrastructure of unknown origin at this point - being investigated—Investigating
Mar 1, 2026AP-1 - New gateways activation failuresThis incident has been resolved.2h 6mResolved
Mar 1, 2026Customers may experience logs delayWe are currently investigating this issue.—Investigating
Feb 12, 2026Check Point Endpoint Incident: macOS 26.3 Compatibility IssueFinal Update: macOS Tahoe 26.3 Compatibility Issue We have completed our investigation into the macOS Tahoe 26.3 compatibility issue affecting a limited subset of devices running Harmony Endpoint Threat Prevention…8h 24mResolved
Feb 10, 2026Infinity portal DNS disruptionsThis incident has been resolved.41 minResolved
Feb 10, 2026Slowness in Threat Emulation Cloud serviceThis incident has been resolved.15 minResolved
Feb 9, 2026Ingestion issues with Infinity Portal Data Services - UAEThis incident has been resolved.2h 28mResolved
Feb 2, 2026Harmony SASE: Users may experience network connectivity failures following network upgradeThis incident has been resolved.2h 30mResolved
Jan 17, 2026Harmony SASE: Some gateways in Israel-1 are inaccessibleThis incident has been resolved.2h 36mResolved

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How to Read This Check Point Services Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Check Point Services acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Check Point Services outage in this window ran 234d 5h, against a mean recovery of 3d 17h. If you depend on Check Point Services in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.