Checkr Outage History

79 incidents recorded over the last 365 days, 55 of them resolved, 2 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Checkr status100.00% uptime history

Every Recorded Checkr Incident

Checkr incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 9, 2026AWS–Azure Connection Maintenance – No Impact on Checkr SystemsWe will be undergoing scheduled maintenance during this time.5h 0mScheduled
Nov 2, 2026California – MVR Processing DelaysCalifornia MVR searches are unable to process because the connection to the California DMV is unavailable. Searches will resume once the connection is restored. No ETA for resolution at this time.—Investigating
Oct 19, 2026Bullhorn integration service disruptionA fix has been implemented, and the Bullhorn integration is working normally for most customers. We're monitoring results and working to resolve the remaining issues.—Investigating
Oct 15, 2026Identity verification delays and errorsThis incident has been resolved.136h 42mResolved
Sep 28, 2026Degraded API PerformanceThis incident has been resolved.93h 32mResolved
Sep 22, 2026Increased delays in PDF generation for a small subset of reportsThis incident has been resolved.7h 36mResolved
Sep 19, 2026PACER Court MaintenanceThe scheduled maintenance has been completed.46h 0mScheduled
Sep 17, 2026Intermittent issues preventing Canadian candidates from completing applicationThis incident has been resolved.1h 53mResolved
Sep 15, 2026ID verification screenings experiencing completion errorsResolved – A technical issue with a third-party provider affecting identity verification has been addressed and normal processing has resumed.40h 14mResolved
Sep 14, 2026AWS–Azure Connection Maintenance – No Impact on Checkr SystemsThe scheduled maintenance has been completed.77h 0mScheduled
Sep 13, 2026Delay in the Completion of Federal Criminal searches During Vendor MaintenanceThe scheduled maintenance has been completed.12h 5mScheduled
Sep 4, 2026AWS–Azure Connection Maintenance – No Impact on Checkr SystemsThe scheduled maintenance has been completed.5h 0mScheduled
Sep 1, 2026PACER - Payment Processing MaintenanceThe scheduled maintenance has been completed.15 minScheduled
Aug 31, 2026Increased turnaround time for SSN Trace screenings during planned maintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Aug 25, 2026Increased turnaround time for SSN Trace screenings during planned maintenanceWe will be undergoing scheduled maintenance during this time.1h 0mScheduled
Aug 23, 2026Delay in the Completion of Federal Criminal searches During Vendor MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Aug 16, 2026Elevated turnaround times for Federal Criminal SearchesResolved- the maintenance window has ended and normal search operations have resumed.7h 54mResolved
Aug 12, 2026Increased failure rate loading reports in the DashboardThis incident has been resolved.1h 44mResolved
Aug 10, 2026Increase of failures preventing candidates from submitting the apply flowThis incident has been resolved.1h 36mResolved
Aug 9, 2026Delay in the Completion of Federal Criminal searches During Vendor MaintenanceThe scheduled maintenance has been completed.12h 5mScheduled
Jul 31, 2026Issues with SSN traces leading to increased report turnaround timesThis incident has been resolved.1h 33mResolved
Jul 30, 2026Increased Turnaround times for Illinois MVRs delaying some reportsWe are currently investigating this issue.0 minResolved
Jul 14, 2026Increased turnaround time on certain reportsThis incident has been resolved.1h 43mResolved
Jul 14, 2026Signups and Ordering - Elevated Error Rate causing delaysThis incident has been resolved.3h 34mResolved
Jul 12, 2026Delay in Completion of Federal Criminal Searches During Vendor MaintenanceThe scheduled maintenance has been completed.11h 0mScheduled
Jun 25, 2026We are currently experiencing degraded report completion, leading to increased turnaround timeThis incident has been resolved.36 minResolved
Jun 22, 2026CA MVRs are experiencing increased turnaround timeThis incident has been resolved.19h 33mResolved
Jun 18, 2026Users unable to login to candidate portalThis incident has been resolved.35 minResolved
Jun 16, 2026Delay in Completion of Federal Criminal Searches During Vendor MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
Jun 14, 2026Delay in Completion of Federal Criminal Searches During Vendor MaintenanceThe scheduled maintenance has been completed.12h 5mScheduled
Jun 11, 2026Candidate portal: candidates may be unable to submit additional verification information, redirecting to incorrect pageThis incident has been resolved.18 minResolved
Jun 9, 2026Candidates are unable to complete the apply flow for packages that include domestic IDV due to a vendor outageThis incident has been resolved.1h 34mResolved
Jun 5, 2026Increased Turnaround Times for Background Check ScreeningsThis incident has been resolved.1h 6mResolved
Jun 4, 2026Invitation Expiration Delays – Invitations Displaying as PendingThis incident has been resolved.24h 45mResolved
Jun 4, 2026Delays in County Criminal Search ResultsThis incident has been resolved.9h 1mResolved
Jun 3, 2026Staging Environment Degraded – Login and Dashboard Access UnavailableThis incident has been resolved.4h 9mResolved
Jun 3, 2026Degraded API Authentication – EU RegionThis incident has been resolved.38 minResolved
May 28, 2026Degraded API performance across Reports and Candidates endpointsThis incident has been resolved.1h 9mResolved
May 27, 2026Degraded API performance across Reports and Candidates endpointsThis incident has been resolved.3h 28mResolved
May 27, 2026Canadian MVR status checks experiencing temporary issues resulting in increased turnaround timeThis incident has been resolved.9h 33mResolved
May 23, 2026Canadian MVR status checks experiencing temporary issues resulting in increased turnaround timeThis incident has been resolved.10h 58mResolved
May 22, 2026Candidate Portal seeing issues with accessing reportsThis incident has been resolved.1h 8mResolved
May 18, 2026Federal Criminal searches are experiencing longer TATThis incident has been resolved.11 minResolved
May 18, 2026Canadian MVR delayed turnaround timeThis incident has been resolved.2h 6mResolved
May 13, 2026Delayed turnaround time for state searches (Missouri, Maryland, South Carolina,Minnesota)This incident has been resolved.48h 10mResolved
May 11, 2026CA(California) MVR Screenings Are DelayedThis incident has been resolved.24h 12mResolved
May 10, 2026Candidates are unable to complete Identify Verifications for international background checks due to a vendor outageThis incident has been resolved.4h 42mResolved
May 10, 2026Delay in Completion of Federal Criminal Searches During Vendor MaintenanceThe scheduled maintenance has been completed.11h 0mScheduled
May 8, 2026Increased Turnaround Time for California MVR during planned MaintenanceThe scheduled maintenance has been completed.1h 0mScheduled
May 7, 2026Increased turnaround on report completionThis incident has been resolved.3h 23mResolved
May 6, 2026We are experiencing minor delays in PDF generation for a small subset of reportsThis incident has been resolved.50 minResolved
May 4, 2026Investigating Delays with Continuous Check Enrollment and De-enrollmentThis incident has been resolved.9 minResolved
Apr 26, 2026Delay in Completion of Federal Criminal Searches During Vendor MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Apr 25, 2026Increased Turnaround Time for County Criminal Searches During Planned Vendor MaintenanceThe scheduled maintenance has been completed.3h 0mScheduled
Apr 22, 2026Intermittent dashboard login and access issuesThis incident has been resolved.2h 26mResolved
Apr 12, 2026Delay in Completion of Federal Criminal Searches During Vendor MaintenanceThe scheduled maintenance has been completed.12h 5mScheduled
Apr 7, 2026Federal Criminal Searches experiencing delaysThis incident has been resolved.1h 54mResolved
Mar 29, 2026Federal Searches experiencing delaysThis incident has been resolved.9 minResolved
Mar 28, 2026Federal Searches experiencing delaysThis incident has been resolved.7h 4mResolved
Mar 16, 2026Delayed completion of PACER searches for criminal searchesThis incident has been resolved.48 minResolved
Mar 16, 2026Delayed completion of PACER searches for criminal searchesThis incident has been resolved.1h 0mResolved
Mar 8, 2026Delay in Completion of Federal Criminal Searches During Vendor MaintenanceThe scheduled maintenance has been completed.12h 5mScheduled
Mar 8, 2026Increased turnaround time for Criminal SearchesThis incident has been resolved.21h 3mResolved
Mar 1, 2026We are currently experiencing longer than expected turnaround times for reports with Criminal SearchesThis incident has been resolved.4h 43mResolved
Feb 14, 2026Delay in Completion of Federal Criminal Searches During Vendor MaintenanceThe scheduled maintenance has been completed.28h 0mScheduled
Feb 9, 2026Increase of failures preventing candidates from submitting the apply flowThis incident has been resolved.48 minResolved
Feb 8, 2026Delay in Completion of Federal Criminal Searches During Vendor MaintenanceThe scheduled maintenance has been completed.12h 5mScheduled
Jan 30, 2026Delayed turnaround time on some international criminal searches.This incident has been resolved.1h 6mResolved
Jan 26, 2026I-9 Planned MaintenanceThe scheduled maintenance has been completed.2h 0mScheduled
Jan 16, 2026Truework API and web app is currently unavailableThis incident has been resolved.34 minResolved
Jan 6, 2026Degraded Performance for the Production DashboardThis incident has been resolved.3h 44mResolved
Jan 5, 2026Checkr API and Dashboard downThis incident has been resolved.10h 11mResolved
Dec 18, 2025Degraded API Performance Due to 500 ErrorsThis incident has been resolved.55 minResolved
Dec 11, 2025Federal Searches experiencing delaysThis incident has been resolved.3h 42mResolved
Dec 5, 2025Assess interface page not accessibleThis incident has been resolved.15h 14mResolved
Nov 18, 2025Outage of dashboard, candidate portal and other frontend servicesCheckr services are operating normally. We are no longer observing elevated errors.6h 11mResolved
Nov 10, 2025Subset of Continuous MVR un-enrollments are unsuccessfulThis incident has been resolved.3h 34mResolved
Nov 10, 2025Background check invitation emails may not be delivered for some EU customers.This incident has been resolved.6h 10mResolved
Nov 6, 2025Federal Criminal Searches are experiencing delays in completingThis incident has been resolved.58 minResolved

Hear about the next one while it is open

Everything above is a record written after the fact. We can email you when the next Checkr incident opens instead, at the point where knowing still changes what you do.

Free, no password, no card. Unsubscribe in one click.

How to Read This Checkr Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Checkr acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Checkr outage in this window ran 5d 16h, against a mean recovery of 10h 48m. If you depend on Checkr in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.