Cin7 Outage History

41 incidents recorded over the last 365 days, 19 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Every Recorded Cin7 Incident

Cin7 incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 1, 2026Core. Planned weekend update: 01 Nov 2026Scheduled Maintenance3h 0mScheduled
Oct 27, 2026Cin7 Omni Planned Maintenance: 28 Oct, 2026 Scheduled Maintenance3h 0mScheduled
Oct 26, 2026Cin7 Omni: Walmart Marketplace Integration - Authorization Errors8h 2mResolved
Oct 25, 2026Core. Planned weekend update: 25 Oct 2026Scheduled Maintenance3h 0mScheduled
Oct 22, 2026Issue with Automatic Order Downloads13h 51mResolved
Oct 21, 2026Cin7 ForesightAI will be temporarily unavailable while we patch the PHP vulnerability20h 52mResolved
Oct 21, 2026Email delivery failure - Cin7 Core15h 13mResolved
Oct 18, 2026Core. Planned weekend update: 18 Oct 2026Scheduled Maintenance3h 0mScheduled
Oct 16, 2026(Cin7 Core) QBO - Supplier Sync Failures138h 58mResolved
Oct 12, 2026Sales By Branch (Created Date) report not updating with current POS sales.5h 36mResolved
Oct 11, 2026Cin7 Omni: Emails from Sales, Quotes, Purchase Orders, and Credit Notes not sending.2h 47mResolved
Oct 11, 2026Cin7 Omni Planned MaintenanceScheduled Maintenance3h 0mScheduled
Oct 11, 2026Core. Planned weekend update: 11 Oct 2026Scheduled Maintenance3h 0mScheduled
Sep 29, 2026Email Delivery Delays in Omni28h 33mResolved
Sep 28, 2026Cin7 Omni Planned MaintenanceScheduled Maintenance3h 0mScheduled
Sep 27, 2026Core. Planned weekend update: 27 Sep 2026Scheduled Maintenance3h 0mScheduled
Sep 23, 2026Core. HOTFIX: 23 SEP 2026Scheduled Maintenance-1380 minScheduled
Sep 22, 2026API Documentation - URL Not Loading44h 30mResolved
Sep 21, 2026QuickBooks Online - Integration (Core) - Authentication Error during Connection36h 58mResolved
Sep 20, 2026Core Passkey Login Unavailable54h 46mResolved
Sep 20, 2026Core. Planned weekend update: 20 Sep 2026Scheduled Maintenance3h 0mScheduled
Sep 20, 2026Cin7 Omni: 3PL manual Imports and Export page not functioning correctly22h 37mResolved
Sep 16, 2026Core. HOTFIX: 16 SEP 2026Scheduled Maintenance1h 0mScheduled
Sep 14, 2026Core HOTFIX: 14 SEP 2026Scheduled Maintenance1h 0mScheduled
Sep 13, 2026Advanced Sales Order: Timeout Errors During Pick and Invoice Authorization3h 27mResolved
Sep 13, 2026Cin7 Omni Planned Maintenance: 14 SEPT, 2026 Scheduled Maintenance3h 0mScheduled
Sep 13, 2026Core. Planned weekend update: 13 Sep 2026Scheduled Maintenance3h 0mScheduled
Sep 10, 2026Multiple users have reported severe system lag and slow response times across Cin7 Core587h 47mResolved
Sep 10, 2026Cin7 Core: Manual syncs for Xero is throwing a "Xero API 400 error calling UpdateOrCreateManualJournals"147h 54mResolved
Sep 6, 2026Core. Planned weekend update: 06 Sep 2026Scheduled Maintenance3h 0mScheduled
Sep 3, 2026Xero & QBO Manual Sync Delays22h 22mResolved
Sep 1, 2026Integrations & QBO settings pages2h 11mResolved
Sep 1, 2026QuickBooks Online (QBO) Integration Disruptions8h 56mResolved
Aug 30, 2026Cin7 Omni Planned Maintenance: 31 AUG, 2026 Scheduled Maintenance3h 0mScheduled
Aug 29, 2026Core. Planned weekend update: 29 Aug 2026Scheduled Maintenance7h 0mScheduled
Aug 23, 2026Core. Planned weekend update: 23 Aug 2026Scheduled Maintenance3h 0mScheduled
Aug 19, 2026Errors attaching files via Omni Google Drive1h 55mResolved
Aug 18, 2026Cin7 Omni Unplanned Maintenance: 18 AUG, 2026 Scheduled Maintenance15 minScheduled
Aug 17, 2026Cin7 Omni Planned Maintenance: 18 AUG, 2026Scheduled Maintenance3h 0mScheduled
Aug 16, 2026Core. Planned weekend update: 16 Aug 2026Scheduled Maintenance3h 0mScheduled
Aug 9, 2026Core. Planned weekend update: 09 Aug 2026Scheduled Maintenance3h 0mScheduled

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How to Read This Cin7 Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Cin7 acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Cin7 outage in this window ran 24d 11h, against a mean recovery of 1d 6h. If you depend on Cin7 in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.