Cin7 Outage History
41 incidents recorded over the last 365 days, 19 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Cin7 Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Nov 1, 2026 | Core. Planned weekend update: 01 Nov 2026Scheduled Maintenance | 3h 0m | Scheduled |
| Oct 27, 2026 | Cin7 Omni Planned Maintenance: 28 Oct, 2026 Scheduled Maintenance | 3h 0m | Scheduled |
| Oct 26, 2026 | Cin7 Omni: Walmart Marketplace Integration - Authorization Errors | 8h 2m | Resolved |
| Oct 25, 2026 | Core. Planned weekend update: 25 Oct 2026Scheduled Maintenance | 3h 0m | Scheduled |
| Oct 22, 2026 | Issue with Automatic Order Downloads | 13h 51m | Resolved |
| Oct 21, 2026 | Cin7 ForesightAI will be temporarily unavailable while we patch the PHP vulnerability | 20h 52m | Resolved |
| Oct 21, 2026 | Email delivery failure - Cin7 Core | 15h 13m | Resolved |
| Oct 18, 2026 | Core. Planned weekend update: 18 Oct 2026Scheduled Maintenance | 3h 0m | Scheduled |
| Oct 16, 2026 | (Cin7 Core) QBO - Supplier Sync Failures | 138h 58m | Resolved |
| Oct 12, 2026 | Sales By Branch (Created Date) report not updating with current POS sales. | 5h 36m | Resolved |
| Oct 11, 2026 | Cin7 Omni: Emails from Sales, Quotes, Purchase Orders, and Credit Notes not sending. | 2h 47m | Resolved |
| Oct 11, 2026 | Cin7 Omni Planned MaintenanceScheduled Maintenance | 3h 0m | Scheduled |
| Oct 11, 2026 | Core. Planned weekend update: 11 Oct 2026Scheduled Maintenance | 3h 0m | Scheduled |
| Sep 29, 2026 | Email Delivery Delays in Omni | 28h 33m | Resolved |
| Sep 28, 2026 | Cin7 Omni Planned MaintenanceScheduled Maintenance | 3h 0m | Scheduled |
| Sep 27, 2026 | Core. Planned weekend update: 27 Sep 2026Scheduled Maintenance | 3h 0m | Scheduled |
| Sep 23, 2026 | Core. HOTFIX: 23 SEP 2026Scheduled Maintenance | -1380 min | Scheduled |
| Sep 22, 2026 | API Documentation - URL Not Loading | 44h 30m | Resolved |
| Sep 21, 2026 | QuickBooks Online - Integration (Core) - Authentication Error during Connection | 36h 58m | Resolved |
| Sep 20, 2026 | Core Passkey Login Unavailable | 54h 46m | Resolved |
| Sep 20, 2026 | Core. Planned weekend update: 20 Sep 2026Scheduled Maintenance | 3h 0m | Scheduled |
| Sep 20, 2026 | Cin7 Omni: 3PL manual Imports and Export page not functioning correctly | 22h 37m | Resolved |
| Sep 16, 2026 | Core. HOTFIX: 16 SEP 2026Scheduled Maintenance | 1h 0m | Scheduled |
| Sep 14, 2026 | Core HOTFIX: 14 SEP 2026Scheduled Maintenance | 1h 0m | Scheduled |
| Sep 13, 2026 | Advanced Sales Order: Timeout Errors During Pick and Invoice Authorization | 3h 27m | Resolved |
| Sep 13, 2026 | Cin7 Omni Planned Maintenance: 14 SEPT, 2026 Scheduled Maintenance | 3h 0m | Scheduled |
| Sep 13, 2026 | Core. Planned weekend update: 13 Sep 2026Scheduled Maintenance | 3h 0m | Scheduled |
| Sep 10, 2026 | Multiple users have reported severe system lag and slow response times across Cin7 Core | 587h 47m | Resolved |
| Sep 10, 2026 | Cin7 Core: Manual syncs for Xero is throwing a "Xero API 400 error calling UpdateOrCreateManualJournals" | 147h 54m | Resolved |
| Sep 6, 2026 | Core. Planned weekend update: 06 Sep 2026Scheduled Maintenance | 3h 0m | Scheduled |
| Sep 3, 2026 | Xero & QBO Manual Sync Delays | 22h 22m | Resolved |
| Sep 1, 2026 | Integrations & QBO settings pages | 2h 11m | Resolved |
| Sep 1, 2026 | QuickBooks Online (QBO) Integration Disruptions | 8h 56m | Resolved |
| Aug 30, 2026 | Cin7 Omni Planned Maintenance: 31 AUG, 2026 Scheduled Maintenance | 3h 0m | Scheduled |
| Aug 29, 2026 | Core. Planned weekend update: 29 Aug 2026Scheduled Maintenance | 7h 0m | Scheduled |
| Aug 23, 2026 | Core. Planned weekend update: 23 Aug 2026Scheduled Maintenance | 3h 0m | Scheduled |
| Aug 19, 2026 | Errors attaching files via Omni Google Drive | 1h 55m | Resolved |
| Aug 18, 2026 | Cin7 Omni Unplanned Maintenance: 18 AUG, 2026 Scheduled Maintenance | 15 min | Scheduled |
| Aug 17, 2026 | Cin7 Omni Planned Maintenance: 18 AUG, 2026Scheduled Maintenance | 3h 0m | Scheduled |
| Aug 16, 2026 | Core. Planned weekend update: 16 Aug 2026Scheduled Maintenance | 3h 0m | Scheduled |
| Aug 9, 2026 | Core. Planned weekend update: 09 Aug 2026Scheduled Maintenance | 3h 0m | Scheduled |
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How to Read This Cin7 Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Cin7 acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Cin7 outage in this window ran 24d 11h, against a mean recovery of 1d 6h. If you depend on Cin7 in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.