Cint Outage History
11 incidents recorded over the last 365 days, 9 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Cint Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Sep 8, 2026 | Cint Platform Issue: Marketplace/Cint Exchange Degraded Respondent ExperienceWe experienced a period of degraded performance affecting the respondent experience. Between 2026/09/07 03:00 UTC and 2026/09/08 09:28 UTC, respondents may have encountered errors when redirecting back to suppliers… | 0 min | Resolved |
| Aug 25, 2026 | Cint Platform Issue: Degradation of Email notification serviceAfter monitoring system stability over the last few hours, we can confirm the issue is resolved. Report generation and email delivery are functioning normally. If you continue to experience any problems, please contact… | 11h 42m | Resolved |
| Aug 18, 2026 | Cint Platform Issue: Marketplace/Cint Exchange Degraded Respondent ExperienceWe experienced a period of degraded performance affecting the respondent experience. Respondents may encounter errors or longer load times when attempting surveys, and Marketplace/Cint Exchange users may encounter… | 0 min | Resolved |
| Aug 9, 2026 | Maintenance Scheduled: Cint ProductsThe scheduled maintenance has been completed. | 2h 0m | Scheduled |
| Jul 2, 2026 | Cint Platform Issue: Cint Exchange - Unable to load ProjectsThis incident has been resolved. | 9h 37m | Resolved |
| May 6, 2026 | Maintenance Scheduled: Cint ProductsThe scheduled maintenance has been completed. | 1h 0m | Scheduled |
| Apr 28, 2026 | Degraded status for Supply API (OTS) - Marketplace and Supply LinkThis incident has been resolved. | 22 min | Resolved |
| Feb 19, 2026 | Cint Platform Issue: Cint Exchange - Delay in displaying the newly created TG and its status changeThis issue has been resolved. Please reach out to our Support team if you're still experiencing any issues. | 2h 29m | Resolved |
| Feb 11, 2026 | Cint Platform Issue: Unable to launch study in Lucid Measurement Study CreatorThis incident has been resolved. | 2h 13m | Resolved |
| Jan 21, 2026 | Cint Platform Issue: Unable to access Cint Exchange and Unified PlatformThis incident has been resolved. | 3h 30m | Resolved |
| Nov 13, 2025 | Cint Platform Issue: Lucid Measurement not loadingThis issue has been resolved. To ensure the integrity of our services, we are monitoring the state of the Lucid Measurement Dashboard and the Lucid Measurement API. Please reach out to our Support team if you're still… | 44 min | Resolved |
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How to Read This Cint Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Cint acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Cint outage in this window ran 11h 42m, against a mean recovery of 3h 3m. If you depend on Cint in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.