Civic Outage History
4 incidents recorded over the last 365 days, 3 of them resolved, 1 still open. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.
Every Recorded Civic Incident
| Date | Incident | Duration | Status |
|---|---|---|---|
| Oct 29, 2026 | Web Portal, Authorization API, and 1 other service are down | — | Investigating |
| Sep 20, 2026 | Web Portal is down | 1090h 51m | Resolved |
| Sep 15, 2026 | Web Portal is down | 1224h 11m | Resolved |
| Aug 30, 2026 | Web Portal is down | 1506h 31m | Resolved |
Hear about the next one while it is open
Everything above is a record written after the fact. We can email you when the next Civic incident opens instead, at the point where knowing still changes what you do.
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How to Read This Civic Incident Log
Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Civic acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.
Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.
The longest single Civic outage in this window ran 62d 18h, against a mean recovery of 53d 1h. If you depend on Civic in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.