Class Technologies Inc Outage History

71 incidents recorded over the last 365 days, 39 of them resolved. Durations are measured from when PulsAPI first saw the problem to when it cleared, which is usually longer than the vendor's own figure.

Live Class Technologies Inc status100.00% uptime history

Every Recorded Class Technologies Inc Incident

Class Technologies Inc incidents, newest first, with date, duration and status.
DateIncidentDurationStatus
Nov 12, 2026Collaborate (CA) Impacting MaintenanceThe Collaborate v26.20 release will be deployed to the Canada region (https://ca.bbcollab.com), hosted in AWS (Canada - Montreal): ca-central-1. Start Time: Thursday, November 12, 2026, 2:00 AM EST (Eastern Standard…4h 0mScheduled
Nov 12, 2026Collaborate (US) Impacting MaintenanceThe Collaborate v26.20 release will be deployed to the US region (https://us.bbcollab.com), hosted in AWS (US - Virginia): us-east-1. Start Time: Thursday, November 12, 2026, 2:00 AM EST (Eastern Standard Time) UTC/GMT…4h 0mScheduled
Nov 12, 2026Collaborate (EU) Impacting MaintenanceThe Collaborate v26.20 release will be deployed to the Europe region (https://eu.bbcollab.com), hosted in AWS (Ireland): eu-west-1. Start Time: Thursday, November 12, 2026, 12:00 Midnight GMT End Time: Thursday…4h 0mScheduled
Nov 11, 2026Collaborate (Asia Pacific) Impacting MaintenanceThe Collaborate v26.20 release will be deployed to the Asia Pacific region (https://au.bbcollab.com), hosted in AWS (Asia Pacific - Sydney): ap-southeast-2. Start Time: Thursday, November 12, 2026, 1:00 AM AEDT…4h 0mScheduled
Oct 26, 2026Security Update: Class Collaborate Not Affected by Critical PHP Vulnerabilities (CVE-2026-109618 & CVE-2026-109619)Class Collaborate is not affected by the critical PHP vulnerabilities CVE-2026-109618 and CVE-2026-109619 ("php2shell"). Collaborate doesn't use PHP, so the affected software isn't part of the service. You don't need to…0 minResolved
Oct 26, 2026Security Update: Critical PHP Vulnerabilities (CVE-2026-109618 & CVE-2026-109619) PatchedClass for Zoom and Class for Teams have been patched against two critical PHP vulnerabilities, CVE-2026-109618 and CVE-2026-109619 ("php2shell"). The patches were applied on October 21, 2026. There was no impact on…0 minResolved
Oct 21, 2026Collaborate - (EU) Single Session Server Taken Out of ServiceWednesday, October 21, 2026, 5:30 PM IST (Irish Standard Time) UTC/GMT +1: A small subset of Collaborate users may have temporarily experienced an A00 error when joining sessions on a single session server…0 minResolved
Oct 8, 2026Collaborate (CA) Impacting MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Oct 8, 2026Collaborate (US) Impacting MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Oct 7, 2026Collaborate (EU) Impacting MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Oct 7, 2026Collaborate (Asia Pacific) Impacting MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Oct 3, 2026Collaborate - (EU) Single Session Server Taken Out of ServiceSaturday, October 3, 2026, 12:13 PM IST (Irish Standard Time) UTC/GMT +1: A small subset of Collaborate users may have temporarily experienced an A00 error when joining sessions on a single session server…0 minResolved
Sep 13, 2026Collaborate - (EU) Single Session Server Taken Out of ServiceSunday, September 13, 2026, 5:08 PM IST (Irish Standard Time) UTC/GMT +1: A small subset of Collaborate users may have temporarily experienced an A00 error when joining sessions on a single session server…0 minResolved
Sep 10, 2026Collaborate (CA) Impacting MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Sep 10, 2026Collaborate (US) Impacting MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Sep 9, 2026Collaborate (EU) Impacting MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Sep 9, 2026Collaborate (Asia Pacific) Impacting MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Sep 2, 2026Collaborate - (EU) Single Session Server Taken Out of ServiceWednesday, September 2, 2026, 6:10 P.M. IST (Irish Standard Time) UTC/GMT +1: A small subset of Collaborate users may have temporarily experienced an A00 error when joining sessions on a single session server…0 minResolved
Aug 13, 2026Collaborate - (EU) Single Session Server Taken Out of ServiceThursday, August 13, 2026, 9:20 AM IST (Irish Standard Time) UTC/GMT +1: A small subset of Collaborate users may have temporarily experienced an A00 error when joining sessions on a single session server…0 minResolved
Aug 13, 2026Collaborate (US) Impacting MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Aug 13, 2026Collaborate (CA) Impacting MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Aug 12, 2026Collaborate (EU) Impacting MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Aug 12, 2026Collaborate (Asia Pacific) Impacting MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Aug 3, 2026Errors Joining Classes on Single Class Pod (US)This incident has been resolved.2 minResolved
Jul 27, 2026Collaborate - (US) Single Session Server Taken Out of ServiceMonday, July 27, 2026, 11:06 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours: A small subset of Collaborate users may have temporarily experienced an A00 error when joining sessions on a single session server…0 minResolved
Jul 23, 2026Class Support Portal Live Chat is UnresponsiveThis incident has been resolved.4h 32mResolved
Jul 15, 2026Collaborate - (EU) Single Session Server Taken Out of ServiceWednesday, July 15, 2026, 6:49 AM IST (Irish Standard Time) UTC/GMT +1: A small subset of Collaborate users may have temporarily experienced an A00 error when joining sessions on a single session server…0 minResolved
Jul 9, 2026Collaborate (CA) Impacting MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Jul 9, 2026Collaborate (US) Impacting MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Jul 8, 2026Collaborate (EU) Impacting MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Jul 8, 2026Collaborate (Asia Pacific) Impacting MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Jun 11, 2026Collaborate (US) Impacting MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Jun 11, 2026Collaborate (CA) Impacting MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Jun 10, 2026Collaborate (EU) Impacting MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Jun 10, 2026Collaborate (Asia Pacific) Impacting MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Jun 1, 2026Errors Joining Classes on Single Class PodAt approximately 9:09 AM EDT on Monday, June 1, 2026, a subset of users in a single pod in the Class hosted environment experienced issues joining classes. Class engineers were immediately engaged and took corrective…0 minResolved
May 30, 2026Errors Joining Classes on Single Class PodAt approximately 12:00 PM EDT on Saturday, May 30, 2026, a subset of users in a single pod in the Class hosted environment experienced issues joining classes. Class engineers were immediately engaged and took corrective…0 minResolved
May 28, 2026Errors Joining Classes on Single Class PodAt approximately 5:28 PM UTC/GMT, the issue was resolved. The service continues to operate as expected. Class engineers will continue to closely monitor the systems.14 minResolved
May 28, 2026Errors Joining Classes on Single Class PodAt approximately 9:00 PM EDT on Wednesday, May 27, 2026, a subset of users in a single pod in the Class hosted environment experienced issues joining classes. Class engineers were immediately engaged and took corrective…0 minResolved
May 27, 2026Errors Joining Classes on Single Class PodAt approximately 9:10 PM EDT, the issue was resolved. The service continues to operate as expected. Class engineers will continue to closely monitor the systems.35 minResolved
May 21, 2026Recording Playback ErrorsThis incident has been resolved.1h 47mResolved
May 8, 2026Errors Joining Classes on Single Class PodThis incident has been resolved.3h 8mResolved
May 5, 2026Errors Joining Classes on Single Class PodAt approximately 8:10 PM EDT on Monday, May 4, 2026, a subset of users in a single pod in the Class hosted environment experienced issues joining classes. Class engineers were immediately engaged and took corrective…0 minResolved
May 4, 2026Errors Joining Classes on Single Class PodAt approximately 9:55 AM EDT on Monday, May 4, 2026, a subset of users in a single pod in the Class hosted environment experienced issues joining classes. Class engineers were immediately engaged and took corrective…0 minResolved
May 4, 2026Errors Joining Classes on Single Class PodAt approximately 9:10 AM EDT on Monday, May 4, 2026, a subset of users in a single pod in the Class hosted environment experienced issues joining classes. Class engineers were immediately engaged and took corrective…0 minResolved
Apr 29, 2026Errors Joining Classes on Single Class PodAt approximately 8:02 PM EDT on Tuesday, April 28, 2026, a subset of users in a single pod in the Class hosted environment experienced issues joining classes. Class engineers were immediately engaged and took corrective…0 minResolved
Apr 21, 2026Collaborate - (EU) A00 Errors Joining SessionsTuesday, April 21, 2026, 06:45 AM IST (Irish Standard Time) UTC/GMT +1: A small subset of Collaborate users may have temporarily experienced an A00 error when joining sessions. Any users that are still experiencing…-91 minResolved
Apr 16, 2026Collaborate (EU) - Recordings stuck in ProcessingThis incident has been resolved.3h 0mResolved
Apr 15, 2026Collaborate (EU) Impacting MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Apr 15, 2026Collaborate (Asia Pacific) Impacting MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Apr 9, 2026Collaborate - (EU) Users unable to connect live sessionsThursday, April 9, 2026, 10:22 AM IST (Irish Standard Time) UTC/GMT +1: A small subset of Collaborate users may have temporarily experienced an A00 error when joining sessions. Any users still experiencing issues should…-79 minResolved
Apr 9, 2026Collaborate (CA) Impacting MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Apr 9, 2026Collaborate (US) Impacting MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Apr 2, 2026Class Support Portal Live Chat is UnresponsiveThis incident has been resolved. Class Support Portal Live Chat (https://chat.class.com) continues to operate as expected.16h 48mResolved
Mar 23, 2026Collaborate - (AU) Single Session Server Taken Out of ServiceMonday, March 23, 2026, 6:58 PM AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours: A small subset of Collaborate users may have temporarily experienced an A00 error when joining sessions on a single session…-35 minResolved
Mar 13, 2026Collaborate (CA) Impacting MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Mar 12, 2026Collaborate (US) Impacting MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Mar 12, 2026Collaborate (EU) Impacting MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Mar 11, 2026Collaborate (Asia Pacific) Impacting MaintenanceThe scheduled maintenance has been completed.4h 0mScheduled
Mar 10, 2026Collaborate - (AU) Single Session Server Taken Out of ServiceTuesday, March 10, 2026, 6:35 PM AEDT (Australian Eastern Daylight Time) UTC/GMT +11 hours: A small subset of Collaborate users may have temporarily experienced an A00 error when joining sessions on a single session…0 minResolved
Mar 2, 2026Collaborate (EU) - Intermittent join issuesAt approximately 4:05 AM UTC/GMT on Monday, March 2, 2026, a subset of Collaborate users experienced issues joining classes. Class engineers were immediately engaged and took corrective action. At approximately 4:20 AM…0 minResolved
Mar 2, 2026AWS Service Disruption in the ME-SOUTH-1 RegionClass has implemented additional measures to prevent future disruptions. Class services are fully operational.28h 30mResolved
Feb 16, 2026Collaborate (EU) - Intermittent issues accessing some featuresAt approximately 4:15 PM UTC/GMT on Monday, February 16, 2026, a subset of users may have temporarily experienced issues launching tools, enabling/disabling cameras and microphones, or launching breakout rooms. Class…0 minResolved
Feb 11, 2026Errors Joining Classes on Single Class PodAt approximately 8:45 AM UTC/GMT on Wednesday, February 11, 2026, a subset of users in a single pod in the Class hosted environment experienced issues joining classes. Class engineers were immediately engaged and took…0 minResolved
Feb 9, 2026Errors Joining Classes on Single Class PodAt approximately 5:10 PM UTC/GMT on Monday, February 9, 2026, a subset of users in a single pod in the Class hosted environment experienced issues joining classes. Class engineers were immediately engaged and took…0 minResolved
Jan 30, 2026Collaborate (EU) - Intermittent join issuesFriday, January 30, 2026, 1:30 PM UTC/GMT - A small subset of Collaborate users may have temporarily experienced issues joining sessions due to an AWS CloudFront distribution issue. The issue was resolved, and service…0 minResolved
Jan 28, 2026Collaborate (EU) - Users cannot connect to live sessionsAWS has resolved the service disruption. Collaborate services are fully operational.3h 1mResolved
Jan 21, 2026Errors Joining Classes on Single Class PodAt approximately 11:05 AM EST on Wednesday, January 21, 2026, some users in a single pod in the Class hosted environment experienced issues joining classes. Class engineers were immediately engaged and took corrective…0 minResolved
Dec 5, 2025Class for Zoom Join IssuesAt approximately 8:54 AM GMT on Friday, December 5, 2025, users experienced issues joining classes due to a degradation in the Zoom services. At approximately 9:15 AM GMT, Class for Zoom sessions recovered, and users…0 minResolved
Dec 2, 2025Errors Joining Classes on Single Class PodAt approximately 1:14 AM EST on Tuesday, December 2, 2025, some users in a single pod in the Class hosted environment experienced issues joining classes. Class engineers were immediately engaged and took corrective…0 minResolved
Nov 12, 2025Collaborate - (US) Single Session Server Taken Out of ServiceWednesday, November 12, 2025, 10:55 AM EDT (Eastern Daylight Time) UTC/GMT -4 hours: A small subset of Collaborate users may have temporarily experienced an A00 error when joining sessions on a single session server…0 minResolved

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How to Read This Class Technologies Inc Incident Log

Each row is an incident PulsAPI observed, not a summary written afterwards. The duration is wall-clock time between the first failing check and the first clean one, so it includes the window before Class Technologies Inc acknowledged anything. Vendor post-mortems typically measure from acknowledgement, which is why their numbers are usually shorter.

Incidents still open have no duration yet and are listed as ongoing rather than being given a running total. The archive covers the last 365 days; anything older has aged out of the window rather than never having happened.

The longest single Class Technologies Inc outage in this window ran 1d 4h, against a mean recovery of 2h 47m. If you depend on Class Technologies Inc in a customer-facing path, the longest figure is the one to design around. The mean is what happens on a normal bad day; the maximum is what happens on the worst one.